Channelwill Reviews & Product Details

Channelwill, the outstanding eCommerce post-purchase and marketing solution platform, especially as a Shopify expert, empowers over 300,000 Shopify and Shopify Plus merchants to grow their brands, like DJI, Unilever, Joseph Joseph, and KACHAVA, to achieve substantial growth in online businesses. Our single-platform approach integrates data-driven solutions for order tracking, returns, reviews, loyalty, SEO, and referrals. With Channelwill, brands can craft smart online stores, offering high post-purchase experiences to drive conversion rates and incubate loyal customers. Utilizing our intuitive setup and seamless integrations, brands of all sizes can easily build trust among consumers and increase sales. Growing your business may not be that easy thing, besides the standard SAAS apps (computer software design, development, and updating) for you, we also provide marketing consulting services. According to your business status and goals, we will provide personalized suggestions around your customer profiling, customer loyalty, etc. Channelwill, built from scratch and based on serving customers, strives harder when customers are happy. We are an innovative company with offices located in Los Angeles, Hong Kong, and Shenzhen.

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Channelwill

Product Description

Channelwill, the outstanding eCommerce post-purchase and marketing solution platform, especially as a Shopify expert, empowers over 300,000 Shopify and Shopify Plus merchants to grow their brands, like DJI, Unilever, Joseph Joseph, and KACHAVA to achieve substantial growth in online businesses. Our single-platform approach integrates data-driven solutions for order tracking, returns, reviews, loyalty, SEO, and referrals. With Channelwill, brands can craft smart online stores, offering high post-purchase experiences to drive conversion rates and incubate loyal customers. Utilizing our intuitive setup and seamless integrations, brands of all sizes can easily build trust among consumers and increase sales. Growing your business may be not that easy thing, besides the standard SAAS apps (computer software design, development, and updating) for you, we also provide marketing consulting service. According to your business status and goals, we will provide personalized suggestions around your customer profiling, customer loyalty, etc. Channelwill, built from scratch and based on serving customers, strives harder when customers are happy. We are an innovative company with offices located in Dover, Hong Kong, and Shenzhen.

Overview by

Channel Will

Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

2 months

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Channelwill Integrations

(2)

Integration information sourced from real user reviews.

Channelwill Media

Channelwill Demo - Your Will, Your Way, Your Channels

Unify your customer journey, enhancing engagement at every touchpoint—so you convert better, sell more, and retain longer.

Channelwill Demo - From just ‘like it’ to ‘love it’

Entice shoppers to return time and again with rewarding loyalty programs, VIP tiers, and referral bonuses. Convert one-time buyers into die-hard fans who spread the word.

Channelwill Demo - Seamless post-purchase experiences

Once your product leaves your hands, ensure it arrives exactly the way you intended—tracked, protected, and worry-free. From branded tracking pages and hassle-free returns to shipping protection, streamline every post-purchase detail.

Channelwill Demo - Social proof made easy

Effortlessly collect, manage, and showcase every piece of customer feedback in one place. Turn real reviews into a powerhouse for driving traffic, boosting conversions, and keeping your shoppers coming back.

Channelwill Demo - Get seen before the competition

Optimize your e-commerce store with advanced SEO tools—from keyword research to product page enhancements. Turn higher rankings into booming conversions and loyal repeat buyers.

Channelwill Reviews (37)

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Ria Cinna A.

CEO

Small-Business (50 or fewer emp.)

11/17/2025

"Exceeded Expectations: Easy Integration and Outstanding Support"

5/5

What do you like best about Channelwill?

I have a lot to say about Langwill App it exceed my expectation. It is very easy to use the UI is excellent and user friendly. No issues on integrating it on my Shopify store. I used it a lot every week as we are just a starting company. I see a lot of translation feature with the app. I implement it easily to my store without issues and lastly which I did not expect is their customer support is very active and prompt to respond. Which I like the most! Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

I don't have any dislike about Langwill as it exceed my expectation also I can use it for free and before I upgrade I have a chance to start a free trial to all paid plans! Review collected by and hosted on G2.com.

What problems is Channelwill solving and how is that benefiting you?

I have a problem before on my end in difficulty to manage the image translations on my store in different language but then my friend told me about this app and he said a lot of good things the reason I installed it and I did not expect that the issue that I have was solved easily and very easy to set up. I can now able to translate the images on my store in multiple languages. Review collected by and hosted on G2.com.

Mae Y.

Store Owner

Small-Business (50 or fewer emp.)

11/10/2025

"Effortless Integration and Outstanding Support with Willdesk App"

5/5

What do you like best about Channelwill?

What I like the most of Willdesk App is there ease of use, I can implement it easily, a lot of features that I can able to use with just creating one account. I can integrate it easily to all my Shopify Stores and Sophie the customer support is very friendly, responds very fast and very kind. I love the app overall! Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

At the moment, I did not see any dislikes on the app as all the features that I been looking for is already on the app itself. The pricing is good and I don't have any issues with them. Review collected by and hosted on G2.com.

What problems is Channelwill solving and how is that benefiting you?

The problems that help me solve by installing Willldesk is I can integrate all my Shopify stores in one Willdesk Account without needing to create multiple account just to integrate all my Shopify Store now I can integrate it on my account only which is a catch for me. Also, I have an issue in finding an app that can add unlimited team members on my workspace but then I found this app which is suitable on my needs and all my problems are solved! Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

10/11/2025

"Excellent App and active support"

5/5

What do you like best about Channelwill?

The most powerful tool I used in this company is Willdesk. The ease of use it's very easy to implement on our site. Especially when I reached out to the customer support team, Sophie responded to me in less than a minute and resolved my issues in just five minutes. How amazing she is! I have been using it for almost a month now, and it's amazing that they can integrate a lot of social media apps into a centralized app. Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

At the moment, I don't have any issues or dislikes with the app. The pricing is a little bit high, but it is understandable as they have a top-notch service and support anytime. Review collected by and hosted on G2.com.

What problems is Channelwill solving and how is that benefiting you?

When I have encountered an issue in my email inbox, the Willdesk app is helpful to me as I can able to integrate my email address into the app and I can receive all the messages at my email address integrated and then respond to my users using Willdesk without opening a lot of platforms. Also, I have difficulty in creating an article, but Willdesk settings are very user-friendly and I can also create unlimited articles that will be very helpful for my customers when I'm offline. Review collected by and hosted on G2.com.

Irshad A.

11/17/2025

"Beyond Prompt Support, Simple Setup"

5/5

What do you like best about Channelwill?

I find Channelwill's customer support to be incredibly helpful and responsive, providing fast replies that are super helpful in resolving any issues I encounter. The support team is not only efficient but also compassionate, enhancing my overall experience with the product. Additionally, I appreciate the ease of setting up Channelwill, as the process is pretty simple and straightforward. This simplicity in the initial setup makes integrating the tool into my workflow hassle-free, which is a major advantage. Given these positive experiences, I am highly likely to recommend Channelwill to others, as reflected in my perfect score of 10 when asked about my likelihood to recommend it. Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

nothing at the moment Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

9/11/2025

"Great app features and welcoming support"

5/5

What do you like best about Channelwill?

What I like the most on this company is they have a lot of apps that are very helpful for your store. I installed Willdesk and it really helps me to organize the communication with our customers through this app. Easy app to use and implement on our store swiftly. Sophie the support I encountered us very kind, prompt and helpful. I'm still exploring other apps they have and I'm surely installed most of the apps they have! Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

None so far, I did not see any issue with the apps, specially Willdesk is very beneficial app for our store. There might be expensive plans but they are negotiable. Which is very top-notch to me. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

10/19/2025

"It's a great e-commerce platform especially for starters like me"

5/5

What do you like best about Channelwill?

It's a great e-commerce platform especially for starters like me. Their support is a top notch when it comes to providing assistance for what best for you. Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

For now..I don't have any negative feedback for them. Review collected by and hosted on G2.com.

Dan C.

Web Developer

Small-Business (50 or fewer emp.)

10/10/2025

"Fast and efficient support from Ria"

5/5

What do you like best about Channelwill?

The response was very fast and helped solve my problem efficiently. Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

Nothing as I only had a small issue and it was solved. Review collected by and hosted on G2.com.

Anastasia T.

Admin

Small-Business (50 or fewer emp.)

4/11/2025

"Seriously Easy and Actually Works!"

5/5

What do you like best about Channelwill?

Look, I’m not a tech guru, but even I could set up EcomSend Popups in like, five minutes. We just started using this app, but I’m already really happy with it.

The best part? Their customer support is actually good. Like, really good. I had a question once, and they answered right away.

Honestly, if you’re on Shopify and want to get more email signups and maybe even make a few extra sales, give this app a try. You won’t regret it. It’s simple, and it works. Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

We’re new to this app, but so far, so good! I haven’t found anything I don’t like. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

4/23/2025

"Simple, effective, and great support!"

5/5

What do you like best about Channelwill?

EcomSend has been incredibly easy to use. I was able to seamlessly set up a pop-up and that means a lot because I am not at all tech savvy. The interface is clean and intuitive, making the whole process smooth even for someone without a tech background. I also had a few questions, and the support associate went above and beyond to help—super super responsive and genuinely helpful. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

I have nothing that I dislike about Channelwill. Review collected by and hosted on G2.com.

What problems is Channelwill solving and how is that benefiting you?

Channelwill helped me easily set up a professional-looking pop-up without any technical hassle. The app takes the complexity out of email capture and onsite marketing, which is exactly what I needed as a small business owner. Plus, the customer support is top-notch—they go above and beyond to make sure everything runs smoothly. It’s saved me time and helped me grow my subscriber list more efficiently. Review collected by and hosted on G2.com.