SF
Samuel F.
Sales Analyst
Mid-Market (51-1000 emp.)
"A PRM you make yourself"
4/5
What do you like best about Channelscaler?

Weekly calls with people from Channel Mechanics, this insures issues are resolved quickly and allows us to customise the site in many different ways. It's also super easy for partners to use. Review collected by and hosted on G2.com.

What do you dislike about Channelscaler?

There isn't much, but we do sometimes encounter issues pressing the back button on our browser, this can cause the site to crash. However, there are back buttons on the site that if you remember to use, won't cause any issues. Review collected by and hosted on G2.com.

Harvinder S.
HS
Harvinder S.
CRM Analyst
Mid-Market (51-1000 emp.)
"Managing clients and partners made easy."
5/5
What do you like best about Channelscaler?

Allbound brings our clients and partners together on one platform and makes it efficient for us to manage channel partner relationships. Review collected by and hosted on G2.com.

What do you dislike about Channelscaler?

Forms validations under Content can be improved. Some field validations were not working properly. Review collected by and hosted on G2.com.

Bianca F.
BF
Bianca F.
Product & Partner Marketing Manager
Mid-Market (51-1000 emp.)
"Straightforward PRM solution"
3.5/5
What do you like best about Channelscaler?

Allbound is really easy to navigate and a simple, straightforward solution to house the content and training resources we share with our referral partners. It's easy to customize and update content as and when required. Review collected by and hosted on G2.com.

What do you dislike about Channelscaler?

In the past the analytics have been clunky and difficult to dive into the level of detail per partner or per piece if content as required, howeer there are new analytics available which has resolved this. I also find that trying to create groups is not as straightforward as it could be. Review collected by and hosted on G2.com.

Aidan C.
AC
Aidan C.
Senior Operations Coordinator
Mid-Market (51-1000 emp.)
"Digital Barriers University - Implementation Success"
4.5/5
What do you like best about Channelscaler?

The best part of my Channel Mechanics experinece was the assistance provided by our Customer Success Manager - Cian who was very knowledgeable and provided quick responses to any problems I encountered.

Another element wich was particulary great was the ease of use of the system when setting up the courses and quizzes in the Program Configuration. The system was also very easy to navigate and provided all the key information I needed at a glance using the dashboards. Review collected by and hosted on G2.com.

What do you dislike about Channelscaler?

There have been some minor cosmetic issues however these have been flagged and are being addressed. Review collected by and hosted on G2.com.

KM
Kevin M.
Director, Global Channel programs
Enterprise (> 1000 emp.)
"Review of Channel Mechanics Point of Sale reporting features"
4/5
What do you like best about Channelscaler?

The channel mechanics intergation was simple. Single Sign On (SSO) with our own portal provider was easy and channel mechanics team did this quickly and efficiently. I aslo like channel mechanics support strucutre and we meet weekly to work through any issues. excellent service by the team. Review collected by and hosted on G2.com.

What do you dislike about Channelscaler?

the platfrom was a little limited in terms of use and visibility of certain data. we had a lot of whitespace when considering a seamless passthrough fom our own branded portal to channel mechanics portal. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"The platform is user friendly and intuitive."
4/5
What do you like best about Channelscaler?

I love the centralized content management option, having a library to share/store content is a plus. Review collected by and hosted on G2.com.

What do you dislike about Channelscaler?

There is not much if anything at all that I dislike about the platform. Review collected by and hosted on G2.com.

SS
Szilvia S.
Head of Sales Controlling & Operation
Mid-Market (51-1000 emp.)
"Channel Mechanics PRM provides a deep knowledge and excellent business experience"
4.5/5
What do you like best about Channelscaler?

PRM support us to work better with our business partner, understand their necessities. It allows us to structure our internal processes in a smooth way. The colleagues of Channel mechanics have a deep knowledge and an excellent understanding of the business, which enabled an easy and quick implementation. The daily use of the tool is easy and some of the new features helps us to create a great business environment. Review collected by and hosted on G2.com.

What do you dislike about Channelscaler?

The look and feel of the PRM is not very modern. Review collected by and hosted on G2.com.

Victoria G.
VG
Victoria G.
Channel Operations Manager
Mid-Market (51-1000 emp.)
"It's been great to manage and the support we get!"
4.5/5
What do you like best about Channelscaler?

How user-friendly it is and the ease of adding content to the portal. Review collected by and hosted on G2.com.

What do you dislike about Channelscaler?

I am not educated on the new capabilities Allbound offers. Review collected by and hosted on G2.com.

Katy C.
KC
Katy C.
Global Channel Programs Manager
Mid-Market (51-1000 emp.)
"Simple/Easy to Use PRM"
3.5/5
What do you like best about Channelscaler?

I love how easy this platform is to use. I'm not a technical person, and it's super simple to administrate. The customer support that Allbound provides is also A+ top tier! Review collected by and hosted on G2.com.

What do you dislike about Channelscaler?

Number of features - but that's just because we don't pay for the higher package. They offer great features and we hope to one day implement those into our roadmap for the future. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Channel Mechanics has been a great partner to work with during our implementation."
5/5
What do you like best about Channelscaler?

The pre-built structure allowed us to quickly build the framework for our Deal Registration process. Having different components allowed us to foicus on the existing needs while setting us up to build out our Partner Portal over time. Review collected by and hosted on G2.com.

What do you dislike about Channelscaler?

Some of the challenges included the different Time Zones which sometimes delayed the updates and slowed down the interactions at times. Review collected by and hosted on G2.com.