Inchan Y.
IY
Inchan Y.
Marketer
Small-Business (50 or fewer emp.)
"Channel.io is one small step for your customer, One giant leap for PLG"
4.5/5
What do you like best about Channel Talk?

- Perfect fit for the early-stage to product (price, feature)

- A lot of Use Cases + Success Cases

- Simple integration

-It's easy to use regardless of the business model Review collected by and hosted on G2.com.

What do you dislike about Channel Talk?

I haven't found anything that bothers me about channel.io yet. Review collected by and hosted on G2.com.

Jin Y.
JY
Jin Y.
Small-Business (50 or fewer emp.)
"Best Intercom alternative for customer support and engagement with reasonable pricing"
5/5
What do you like best about Channel Talk?

Firstly, the cost is more reasonable compared to intercom.

It is particularly efficient when broadcasting a large quantity of messages to users.

They also have an outstanding customer support team. Review collected by and hosted on G2.com.

What do you dislike about Channel Talk?

I'm still working on running user drip campaigns, and I'd love to have the option to send emails only to customers. Review collected by and hosted on G2.com.

IK
Irene K.
Small-Business (50 or fewer emp.)
"Helpful and Inspiring experience with Channel.io"
5/5
What do you like best about Channel Talk?

The chat bot function was great, it boosts up the website and supports catching any customers me might lose Review collected by and hosted on G2.com.

What do you dislike about Channel Talk?

Since it is a chat bot, it might not help every single detail unless set up, might miss some frequently asked questions. Review collected by and hosted on G2.com.