--- title: Channel Talk Reviews meta\_title: 'Channel Talk Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 13 reviews by the users' company size, role or industry to find out how Channel Talk works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 13 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Channel Talk Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Channel Talk but has limited features. Are you part of the Channel Talk team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Channel Talk is your first sales concierge designed to boost sales and LTV through your existing customers. Identify and engage key customers through our CRM. Provide personalized assistance through our live chat. Grow your a loyal fanbase through targeted marketing campaigns. It's the closest thing to an in-store customer experience for the online environment, helping you to turn first-time visitors into life-long regulars of your brand. Watch your LTV grow and prevent churn with our all-in-one sales concierge platform. * * * Seller [Channel](https://www.g2.com/sellers/channel) Discussions [Channel Talk Community](https://www.g2.com/products/channel-talk/discuss) Languages Supported English, Japanese, Korean Overview by US Biz Show More ## Pricing Pricing provided by Channel Talk. ### Free Plan Free With One-Time Purchase ### Early Stage $27.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/channel-talk/pricing) ## Top-Rated Alternatives [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ ![Zendesk for Customer Service](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,019) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![LiveChat](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LiveChat") LiveChat 4.5/5(810) ](https://www.g2.com/products/livechat/reviews) [ View All Alternatives ](https://www.g2.com/products/channel-talk/competitors/alternatives) ## User Insights Average based on 13 real user reviews. Implementation Time 1 month Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Inchan Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Inchan Y.") IY Inchan Y. Marketer Small-Business (50 or fewer emp.) 4/2/2023 "Channel.io is one small step for your customer, One giant leap for PLG" 4.5/5 What do you like best about Channel Talk? - Perfect fit for the early-stage to product (price, feature) - A lot of Use Cases + Success Cases - Simple integration -It's easy to use regardless of the business model Review collected by and hosted on G2.com. What do you dislike about Channel Talk? I haven't found anything that bothers me about channel.io yet. Review collected by and hosted on G2.com. What problems is Channel Talk solving and how is that benefiting you? - Building a better experience for our customers (self-serve information, contact us easier) - Easy to start Managing VOCs with simple integration Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jin Y.") JY Jin Y. Small-Business (50 or fewer emp.) 3/15/2023 "Best Intercom alternative for customer support and engagement with reasonable pricing" 5/5 What do you like best about Channel Talk? Firstly, the cost is more reasonable compared to intercom. It is particularly efficient when broadcasting a large quantity of messages to users. They also have an outstanding customer support team. Review collected by and hosted on G2.com. What do you dislike about Channel Talk? I'm still working on running user drip campaigns, and I'd love to have the option to send emails only to customers. Review collected by and hosted on G2.com. What problems is Channel Talk solving and how is that benefiting you? To respond to customers quickly and accurately Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic IK Irene K. Small-Business (50 or fewer emp.) 2/27/2023 "Helpful and Inspiring experience with Channel.io" 5/5 What do you like best about Channel Talk? The chat bot function was great, it boosts up the website and supports catching any customers me might lose Review collected by and hosted on G2.com. What do you dislike about Channel Talk? Since it is a chat bot, it might not help every single detail unless set up, might miss some frequently asked questions. Review collected by and hosted on G2.com. What problems is Channel Talk solving and how is that benefiting you? The analytic feature helps know our auidence better and the chat bot helps our customers to stay interested in our products. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Pricing Options Pricing provided by Channel Talk. ### Free Plan Free With One-Time Purchase ### Early Stage $27.00 Per Month ### Growth $72.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/channel-talk/pricing) Channel Talk Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png "Product Avatar Image") Fin 4.5/5(3,901) [ Compare Now ](https://www.g2.com/compare/channel-talk-vs-fin) ##### Categories on G2 [Business Instant Messaging](https://www.g2.com/categories/business-instant-messaging)[Live Chat](https://www.g2.com/categories/live-chat)[Customer Self-Service](https://www.g2.com/categories/customer-self-service) [Business Instant Messaging](https://www.g2.com/categories/business-instant-messaging)[Live Chat](https://www.g2.com/categories/live-chat)[Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Help Desk](https://www.g2.com/categories/help-desk)[Social Customer Service](https://www.g2.com/categories/social-customer-service) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best affiliate marketing solution for ecommerce](https://www.g2.com/discussions/best-affiliate-marketing-solution-for-ecommerce)[Which healthcare integration engines avoid steep learning curves for teams without InterSystems ecosystem experience?](https://www.g2.com/discussions/which-healthcare-integration-engines-avoid-steep-learning-curves-for-teams-without-intersystems-ecosystem-experience)[What low-code tools connect with existing enterprise systems like Salesforce, SAP or legacy databases without requiring custom connectors?](https://www.g2.com/discussions/what-low-code-tools-connect-with-existing-enterprise-systems-like-salesforce-sap-or-legacy-databases-without-requiring-custom-connectors) [Digital Marketing Services in London](https://www.g2.com/categories/digital-marketing/locations/greater-london-england-gb)[Top relational database options for small businesses](https://www.g2.com/discussions/what-are-the-top-relational-database-options-for-small-businesses)[What are the best public records management platforms for government agencies handling high-volume FOIA requests?](https://www.g2.com/discussions/what-are-the-best-public-records-management-platforms-for-government-agencies-handling-high-volume-foia-requests) [Show MoreShow Less](javascript:void(0);)