---
title: Channel.me Live Chat Reviews
meta_title: 'Channel.me Live Chat Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Channel.me Live Chat works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 1
  scale: '5'
date_modified: '2025-03-10'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Channel.me Live Chat Reviews
**Vendor:** Channel.me  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 1
## About Channel.me Live Chat
New live chat build together with sales & support agents




## Channel.me Live Chat Reviews
  ### 1. Awesome

**Rating:** 4.0/5.0 stars

**Reviewed by:** Navya S. | Education organisation , Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2025

**What do you like best about Channel.me Live Chat?**

Gives live updates. the updates are really accurate.

**What do you dislike about Channel.me Live Chat?**

Well it works well but in my point of view nothing to dislike

**What problems is Channel.me Live Chat solving and how is that benefiting you?**

Live chat answers my questions



- [View Channel.me Live Chat pricing details and edition comparison](https://www.g2.com/products/channel-me-live-chat/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-14+14%3A27%3A14+-0500&secure%5Bsession_id%5D=5862168a-023d-44c1-8185-3f7795bb1a89&secure%5Btoken%5D=e5d54d7ac0c4c2643e2f1f73da9de93710f8b2bb9a3f29331e1142c99c5e27dd&format=llm_user)

## Channel.me Live Chat Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech
- Generative AI

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing
- Real-Time Notifications
- Real-time Consumer-facing Chat

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

**Additional Functionality**
- Real-Time Analytics
- Email Management
- API
- Single Sign On
- Search/Filter
- Collaboration Tools
- Third-Party Integrations
- Activity Dashboard
- Canned Responses
- Surveys & Feedback
- Reporting/Analytics
- Transfers/Routing
- Geotargeting
- Interaction Tracking
- CRM
- Transcripts/Chat History
- Document Storage
- Screen Sharing
- Contact Management
- Autoresponders
- Multi-Channel Communication
- Mobile Access
- AI Copilot
- Offline Form
- Real-Time Monitoring
- Support Ticket Management
- File Sharing

## Top Channel.me Live Chat Alternatives
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,588 reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,971 reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,673 reviews)