---
title: changelly Reviews
meta_title: 'changelly Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how changelly works for a business like yours.
aggregate_rating:
  rating_value: 2.6
  review_count: 5
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Cryptocurrency
  url: https://www.g2.com/categories/cryptocurrency
---


# changelly Reviews
**Vendor:** Changelly  
**Category:** [Cryptocurrency Exchanges](https://www.g2.com/categories/cryptocurrency-exchanges)  
**Average Rating:** 2.6/5.0  
**Total Reviews:** 5
## About changelly
Changelly is a popular cryptocurrency exchange providing the ability to instantly and seamlessly exchange over 100 altcoins at the best market rate or buy them using a bank card



## changelly Pros & Cons
**What users dislike:**

- Users report **fund issues** with Changelly, expressing frustration over unreturned BTC and concerns about trustworthiness. (1 reviews)
- Users express frustration with **transfer issues** on Changelly, citing unresolved transactions and concerns about fund security. (1 reviews)

## changelly Reviews
  ### 1. Beware: Changelly Alleged Bitcoin Scam

**Rating:** 0.5/5.0 stars

**Reviewed by:** Nisha R.

**Reviewed Date:** December 03, 2025

**What do you like best about changelly?**

Changelly Stolen my 2.18 BTC

**What do you dislike about changelly?**

I had a negative experience with Changelly, as they have not returned my 2.18 BTC or converted it to USDT as intended, even after completing all KYC and AML processes and proving the legality of my funds. I am frustrated by what I perceive as a scam-like behavior from Changelly, as they have neither returned my funds nor provided the expected service. This situation has made me distrustful and I strongly dislike how Changelly handles such serious matters involving significant amounts of cryptocurrency.

**What problems is changelly solving and how is that benefiting you?**

return my 2.18 BTC without any further delay already 11 months passed

  ### 2. Avoid, there are better options

**Rating:** 0.0/5.0 stars

**Reviewed by:** Richie S. | Licensed Real Estate Salesperson, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 05, 2021

**What do you like best about changelly?**

Variety of Cyrptos that can be exhanged.

**What do you dislike about changelly?**

Fees are incredibly high, poor customer service and not worth the headache.

**What problems is changelly solving and how is that benefiting you?**

None really. I started using Changelly, immediately ran into a problem then after over an hour via customer support, I had to give up.


## changelly Discussions
  - [Is Peppermint OS user friendly?](https://www.g2.com/discussions/is-peppermint-os-user-friendly) - 1 comment
  - [How good is Changelly?](https://www.g2.com/discussions/how-good-is-changelly) - 1 comment

- [View changelly pricing details and edition comparison](https://www.g2.com/products/changelly/reviews?filters%5Bnps_score%5D%5B%5D=1&section=pricing&secure%5Bexpires_at%5D=2026-08-13+20%3A20%3A58+-0500&secure%5Bsession_id%5D=7ee0652b-c663-4c8a-b8f4-088b41db963a&secure%5Btoken%5D=12d00ec93a56c41e44daab73a59eb98911029a25a1dda30ba6cea2b356ba8931&format=llm_user)

## changelly Features
**Additional Functionality**
- Fee Calculation & Posting
- AI Copilot
- Stock Tracking
- Fee Collection
- Public Dashboards
- Income & Balance Sheet
- Transaction History
- Trend Analysis
- Visual Analytics
- Multi-Coin Support
- Cryptocurrency Processing
- ACH Payment Processing
- For Cloud
- Payment Processing
- NFT Trading
- Cryptocurrency Sending & Receiving
- Data Security
- Cryptocurrency Staking
- For Traders
- Dashboard
- Generative AI
- Portfolio Rebalancing
- Real-Time Data
- Data Loss Prevention
- Alerts/Notifications
- API
- Investment Management
- Cryptocurrency Tracking
- Mobile Access
- Portfolio Management
- Digital Asset Management
- Online Trading

## Top changelly Alternatives
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  - [Gate.io](https://www.g2.com/products/gate-io/reviews) - 4.4/5.0 (227 reviews)
  - [UPHOLD](https://www.g2.com/products/uphold/reviews) - 4.1/5.0 (84 reviews)