Chameleon stands out from competitor with its clean and easy to use interface. We tried out a competitor but ultimately went with Chameleon due to its ease of use and more competitive price point. I like the way that it looks when it overlays on or website and how we can adjust without much trouble. The tooltips, tours and surveys are very helpful for us, and for our customers. I like that they're trying to incorporate AI into their tools - this is really important to us. It was really easy to integrate into our site, it took one of our devs a couple of hours and since then, we haven't had to use dev help at all to make the tool work, which is super helpful.

Update: after using Chameleon for more than a year, it continues to be helpful and an important part of our user experience. It is so nice to have a streamlined way to share new content and features with our users through tooltips, tours and announcements...but also to have our ongoing launcher where we can have on demand training and FAQs. We're excited to continue using this and improving our user experience and overall engagement with our product. Review collected by and hosted on G2.com.

Sometimes the editor isn't quite as intuitive as I wish it was, but once I've gone through and done it a few times, it gets easier. Review collected by and hosted on G2.com.

They are constantly upgrading themselves, coming up with AI based solutions, and they are responsive on support. Review collected by and hosted on G2.com.

Plan based restrictions. I don't want to upgrade if I just want to use one more checklist on my plan. Review collected by and hosted on G2.com.

As somebody continually exposed to new platforms and applications, it's rare to find one that's so quick to get up and running with, and where you can find pretty much everything you want without even having to refer to the documentation. Chameleon was this simple - within minutes it was possible to get to grips with all of the key basics, and every time I found myself thinking "I wonder if I can tweak this thing" - then lo and behold, yes you could! We haven't even begun to scratch the surface of what it can do (I'm looking forward to playing with Launchers) but already it's allowing us to dramatically improve the quality of in-platform help in our applications. Review collected by and hosted on G2.com.

The only real annoyance with Chameleon - and something that's probably unavoidable - is the fact that sometimes the builder panels open in the "wrong" place. Maybe there could be an option to "dock" them on one side of the screen, like browser dev tools? Review collected by and hosted on G2.com.

I love the integrations in Chameleon. It's great being able to really customize a user segment in Heap, and then pull the segment into Chameleon to use as a targeted segment for a tour. It really expands the power of Chameleon and hones my ability to target just the right user.

I also like the pre-configured quick buttons in the builder, like the automatic progress tracker and the delight animation. I also like the banner option where I can add an announcement at the top of the browser, and it moves the browser contents down rather than covering them.

Also, my experience with the support team was really great. We recently had an issue that we had screen shots of, but couldn't replicate. Max on Chameleon's support team did some impressive research and figured out what went wrong. I have had nothing but great experiences with Chameleon's support team. The set the bar very high. Review collected by and hosted on G2.com.

I wish that I had a little more freedom to arrange elements horizontally within a guide. Sometimes it's ideal to have an image aligned next to some copy instead of above or below the copy. I'd also love to be able to adjust alignment and other design elements without having to use CSS; however, it's still doable with CSS, which is the most important thing for me. Review collected by and hosted on G2.com.

The ease of use and customization is key for us! Its our immediate go-to tool for getting announcements and information to our customers. The ability to easily create segments based on our users' attributes allows us to target exactly who we need to, when we need to. Review collected by and hosted on G2.com.

I can't think of anything! The Chameleon team keeps us informed of feature updates and future developments which is greatly appreciated. Review collected by and hosted on G2.com.

Our organization loves using Chameleon to connect with our digital community. We use it to build onboarding tours, announce events, and publish new content partner announcements. The ease of use and implementation have allowed us to build tours, banners, and pop-up announcements consistently. Whenever we meet with our dedicated customer support team member, our questions are always answered and we walk away feeling confident and supported. They are always there to brainstorm with us for best use cases. Chameleon easily integrates with our product and our technical questions are always answered. We go into our dashboard weekly to monitor engagement and find the data to be easy to understand and use. Review collected by and hosted on G2.com.

The only challenge we have is that there is part of our product that doesn't integrate with Chameleon so we lose a segment of our audience. However, the customer support and product teams are eager to continue working on a solution. Review collected by and hosted on G2.com.

It is incredibly easy to use and implement in the application. The best thing is once you integrate Chameleon in your application, it doesn't require any more code changes. You can design and publish banners, embeddable, tours, surveys etc. using Chameleon. Review collected by and hosted on G2.com.

I have been using Chameleon for a couple of months not and there is nothing to dislike about it, really. Review collected by and hosted on G2.com.

As a leader from a CS background and minimal knowledge of HTML, CSS, etc... I find Chameleon to be very no-code / low-code so far for my needs. I know there are more advanced use cases I may need that for but honestly it's all pretty intuitive. The ability to clone tours is super helpful and I find the integration from Amplitude and SFDC to give me the right data to form segments. My absolute favorite part is working with our CSM, Andrew. Since my first day joining my new role I've seen him as a true partner in helping me achieve success. Digital CS is a new role at our company and the ability to move quickly and have a true partner supporting me as has been invaluable. I also really am excited to try out Embeddables in our product. Review collected by and hosted on G2.com.

sometimes it feels a bit buggy and have had engineering ticket open for a while but just more of an inconvenience. Review collected by and hosted on G2.com.

It's easy to put together in-app messaging so our customers stay informed of new features which can help their day-to-day jobs. Chameleon support has been quick to respond when help was requested and they are always very friendly. Review collected by and hosted on G2.com.

Showing more info on the analytics tab would be helpful instead of hiding it in a CSV file which I have to wait for in an email. Review collected by and hosted on G2.com.

As a designer, I like that it's easy to use, the builder works very well. I like the features and how I can organize my campaigns. In general my experience has been pretty positive. Review collected by and hosted on G2.com.

Chameleon is a bit bumpy. Things seem a bit buggy.

For instance when you update something on the builder you might reload the page to make it work. Things that worked yesterday don't work today and the CSS writing is frustating. Review collected by and hosted on G2.com.