Ease of use to embed new experiences to product , without the help of engineers Review collected by and hosted on G2.com.

AI prompt based instructions and Best practice guides would be helpful Review collected by and hosted on G2.com.

I like how easy it is to build and launch with Chameleon. Using Chameleon to collect feedback is very straightforward, and setting it up was easy. It's good to see results that help improve our product based on the answers we receive. The initial setup was very easy, with good documentation, and just a few lines of code needed. Additionally, the interface is quite straightforward. Review collected by and hosted on G2.com.

The part of how much we can customize the interface that it showed for the user. We're not seeing many options and the design doesn't look the same experience that we have on our app. So this is something that they can definitely improve. And, also, they can add a little bit more customization on the questions that we can make, how we can connect questions and make them triggered by other questions. Review collected by and hosted on G2.com.

The support team is incredibly fast. They usually reach out within minutes via email and Slack. I’ve also had the chance to get help directly from their engineers on a complex Chameleon testing workflow my team was building, and the support we received from the Chameleon team was excellent.

The product itself is also very easy to install in any SaaS application, and it’s straightforward to use day to day. Review collected by and hosted on G2.com.

I’m not entirely sure what to say. As an engineer, I only worked on installing the library in our frontend framework and building the technical testing infrastructure around it, and I haven’t run into anything to complain about so far. I've used it to build some guides and launchers, but that has also been very smooth for me. Review collected by and hosted on G2.com.

I really like the data that we get about customers who interact with certain questions and tours. Review collected by and hosted on G2.com.

I would like to see more insight into strictly page views outside of tours and surveys. Review collected by and hosted on G2.com.

UI/UX is easy. AI/Intelligence is nice, MCP server was easy to setup and start using. Review collected by and hosted on G2.com.

Nothing at the moment. Seems pretty simple Review collected by and hosted on G2.com.

I use Chameleon to guide users inside our product flows. I like how it provides clear in-app guidance and timely messages right inside the product, solving the problem of users missing features or getting confused during onboarding. What I like most about Chameleon is how easy it is to create in-app experiences like tooltips and announcements without needing a lot of engineering work. These tooltips and announcements are especially valuable because they let us guide users at the right moment inside the product. The initial setup was fairly straightforward, with basic flows and tooltips being quick to implement, enhancing in-app guidance and feature adoption. Review collected by and hosted on G2.com.

Some advanced features can take time to learn, and setting up more complex flows isn’t always very intuitive at first. Chameleon could improve by making advanced features easier to understand with better in-app guidance, templates, or step-by-step setup for complex flows. More visual flow builders and clearer documentation would also help reduce the learning curve, especially for non-technical users. Review collected by and hosted on G2.com.

I like the customer support and the new AI feature in Chameleon. The AI support is responsive and does a great job of responding to natural language, which sets me up quickly with the templates I need to customize. This really helps in getting started more quickly by taking care of those manual tasks. I also appreciate the easy interface and the powerful features that Chameleon offers. Review collected by and hosted on G2.com.

The 'remote' is cumbersome, and the interface could be cleaner. Also, the preview and publishing process feels bulky. I feel like I should be able to 'go live' quicker from that interface, rather than having to go through the dashboard. The setup feels a little bit slower than I would like it to be. Review collected by and hosted on G2.com.

Chameleon helps to launch user surveys and announcements on the product easily. The time taken to make any change is minimal and does not require any dependency. Review collected by and hosted on G2.com.

Getting data out of reviews or tours can be easier - currently it generates a csv file and we need to upload it to Google sheets for further analysis. An export directly will help. Review collected by and hosted on G2.com.

Building in app tours and tooltips without pulling in engineering every single time has been the change our product team needed. The no code builder is intuitive enough that our customer success team owns the onboarding experience independently now which has shortened the time between identifying a user problem and deploying a fix considerably. Review collected by and hosted on G2.com.

Analytics inside the platform could go deeper for the price point it sits at. Review collected by and hosted on G2.com.

I use Chameleon to make it much easier for our users to get up to speed with our software and actually get the most out of it. With Chameleon, I can create interactive product tours, helpful tooltips, and in-app messages that guide users step by step, right when they need it. This really helps new users understand features quickly, complete tasks correctly, and avoids unnecessary confusion or frustration. I also use it to highlight new features or updates, which encourages adoption and ensures users don’t miss important changes. The analytics are a big plus too, because they show how users are engaging with the guides and help me see where extra support might be needed. Overall, Chameleon makes the experience smoother, learning faster, and helps everyone use the software more effectively. Review collected by and hosted on G2.com.

While I find Chameleon really useful, there are a few areas where it could be better. Creating complex or highly customized tours can sometimes take quite a bit of time, especially when trying to cover different user scenarios or multiple product versions. The analytics are helpful, but I wish they offered more detailed, granular insights so I could better understand user behavior and know exactly where improvements are needed. Managing and updating a large number of guides can also feel a bit cumbersome as the product evolves. Review collected by and hosted on G2.com.