--- title: ChainDrive Reviews meta_title: 'ChainDrive Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how ChainDrive works for a business like yours. aggregate_rating: rating_value: 2.5 review_count: 4 scale: '5' date_modified: '2026-06-21' parent_category: name: Retail url: https://www.g2.com/categories/retail --- # ChainDrive Reviews **Vendor:** MultiDev Technologies **Category:** [Retail Management Software](https://www.g2.com/categories/retail-management-software) **Average Rating:** 2.5/5.0 **Total Reviews:** 4 ## About ChainDrive ChainDrive provides real-time information and insight into aspects of your retail business and processes. ChainDrive is for multi-channel retailers who need to control, manage and fulfill their business objectives. ## ChainDrive Reviews ### 1. ChainDrive **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2018 **What do you like best about ChainDrive?** Very robust system with detailed reports. Holds a lot of data. Looking up items was easy and overall there weren't many loading issues. **What do you dislike about ChainDrive?** The larger reports did take some time to pull. Again, with a lot of data this is common. A lot of times you had to walk away from the report then come back and it's ready for you. Otherwise the system would freeze. **Recommendations to others considering ChainDrive:** ChainDrive is a good product for larger companies. Before you invest make sure you have listed out all of your needs. They will work with you up front about making customization's and changes to the system to have it function for your business. After the initial contact any add on's can be quite costly. As well as if you add the program to any additional computers, that is rather costly as well. The support over the years was about average, as we came to the last year of using it, the response time did delay. This could be on part that we were not investing as much in them and I think they knew we were looking to switch. **What problems is ChainDrive solving and how is that benefiting you?** We used ChainDrive for our corporate needs as well as our POS for our brick and mortar stores. It was used for a few years and we liked the functionality. But it was a costly product for us. ### 2. ChainDrive **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2018 **What do you like best about ChainDrive?** The reporting was great, very dynamic. You could drill down deep into classes, products, sales and more. Learning how to use the reports was easy and manageable. Most of the time they would work with you to customize reports, system requirements and more. **What do you dislike about ChainDrive?** I didn't like that the reports took a while to load. Usually I had to walk away and come back so that it would not freeze on large data reports. This has nothing to do with my computer, it was the program. The user interface needs a face lift. The buying and Purchase order process is a little lengthy as well. I think if they made the interface more user friendly it would be way more appealing. There is a lot of functionality with ChainDrive but if you are a smaller company, sometimes that is a downfall rather than being helpful. If you want things customized to suit your needs, you're going to pay big $. **Recommendations to others considering ChainDrive:** It is expensive. Make sure you customize everything you like up front, or it becomes very expensive. Each program you have on each computer is rather costly as well. Make sure you need a BIG system like this before going for it. **What problems is ChainDrive solving and how is that benefiting you?** We were using ChainDrive. It was our main POS system for our homeoffice and brick and mortar stores. It did hold information well and it was great for the home office. But the rather more difficult interface for the stores was hard to maneuver. ### 3. Chain Drive average Software **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2018 **What do you like best about ChainDrive?** Inventory management for small business is quite easy **What do you dislike about ChainDrive?** I will not recommend for giant business. **What problems is ChainDrive solving and how is that benefiting you?** do sales properly and average in user friendlyness ### 4. A lot of power is under the hood of ChainDrive **Rating:** 3.5/5.0 stars **Reviewed by:** Scott H. | Digital Marketing Director, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2016 **What do you like best about ChainDrive?** The POS side of ChainDrive is simple and straight forward, and easily learned. Chaindrive Superforms has a ton of information, and provides some great reporting! **What do you dislike about ChainDrive?** Without proper training you may not learn about the full potential of ChainDrive as a tool. **Recommendations to others considering ChainDrive:** ChainDrive has some great reporting built into it, so be sure to define what is important to you and your business and they will show you what tools and functions you'll want to utilize most often. Also, be sure to take full advantage to the customize reporting. **What problems is ChainDrive solving and how is that benefiting you?** Inventory, POS, Sales Reporting. Some of the benefits we are realizing are the trends that can see week to week, month to month, and even year to year. It is great to have all the reporting a simple click away. ## ChainDrive Discussions - [What is ChainDrive used for?](https://www.g2.com/discussions/what-is-chaindrive-used-for) - [View ChainDrive pricing details and edition comparison](https://www.g2.com/products/chaindrive/reviews?open_modal_url=%2Fproducts%2Fchaindrive%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fchaindrive%252Freviews%26source%3Dsticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+01%3A17%3A51+-0500&secure%5Bsession_id%5D=e6ea8e92-1e82-4950-b058-f82e8236680d&secure%5Btoken%5D=12826f19d255f95b31c9b9727eadf53e90a7f86b3e0fff88b9b207f649d408c1&format=llm_user) ## ChainDrive Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts - Electronic Payments - Accounting Integration **Payment** - Credit Card Payments - Loyalty Points - Digital Wallets - UPI Payment - Meal Voucher Redemption - Gift Voucher Redemption - Cash Payment - Installment Payment - Generative AI - Electronic Payments **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Tip Adjustments - Offline Payments - Multidevice Payment Acceptance - Next Day Deposits - Electronic Payments **Marketing** - Loyalty Programs - Email Marketing **Checkout** - Barcode Scanning - Bills/ e-Receipt - Integration - Order Booking - Return/Refund - Third-Party Integrations - Mail Order - Third-Party Integrations **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Tab Allocation - Log/Shift Notes - Staff Scheduling - Floor Plans - Customer Accounts **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration - Electronic Signature - Pricing Management - Gift Card Management - Sales Tax Management - Receipt Management - Promotions Management - Retail Management - Commission Management - Purchase Order Management - Order Management - eCommerce Management - Price/Margin Management - Stock Management - Cash Management - Returns Management - Discount Management - Retail Inventory Management **Inventory Management** - Inventory Control - Low-stock Alerts - Product Categorization - Multilocation Inventory Tracking - Purchase Orders **Additional Functionality** - Data Import/Export - Check Printing - Price Optimization - Online Store Builder - Customizable Fields - Categorization/Grouping - Reporting & Statistics - Inventory Optimization - Shopping Cart - Customizable Reports - Sales Reports - Credit Card Processing - AI Copilot - Multi-Location - Mobile App - Generative AI - Automatic Backup - Label Printing - Point of Sale (POS) - Multi-Currency - Self Service Portal - CRM - Restaurant POS - Access Controls/Permissions - Inventory Tracking - Customer Accounts - For iPad Devices - SSL Security - Clock In/Out - Transaction History - Sales Trend Analysis - Activity Dashboard - API - Real-Time Data - For Retail - Offline Access - Customer Database - Payment Processing - Barcode Recognition - Real-Time Updates - Customer History - Billing & Invoicing - Ordering Automation - Retail POS - Product Catalog - Inventory Replenishment - Returns Tracking - Data Synchronization - Touch Screen **Customer Management** - Loyalty Membership - Customer Profiles - Credit Card Filing **Reporting and analytics** - Monitor Store KPIs - Real-time data - Exportable Reports - Remote Reporting - Customizable Reports - Customizable Reports - Real-Time Analytics **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization - Multilocation Inventory Tracking **Customer Management** - Customer Sales History - Loyalty Management - Customer Accounts - Workflow Management - Gift Card Management - Order Management - Cash Flow Management - Promotions Management - Inventory Management - Commission Management - Returns Management - Discount Management - Price/Margin Management - Lottery Management - Receipt Management - Employee Management - Fuel Management - Website Management - Financial Management - Franchise Operations Management - Lead Management - Sales Activity Management - Task Management - Calendar Management - Brand Management - Supply Chain Management - Training Management - Timesheet Management - Marketing Management - Audit Management - Document Management - Support Ticket Management - Royalty Management - Compliance Management - eCommerce Management - Retail Inventory Management - Sales Order Management - Merchandise Management - Shipping Management - Warehouse Management - Stock Management **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations - Third-Party Integrations - Order Management - Stock Management **Team Management** - Employee Tracking - Quick Employee Training - Commission Tracking - Employee Accounts and Permission - Staff Scheduling - Access Controls/Permissions - Job Scheduling **Analytics** - Sales Tracking - Guest Counts - End of Day Reports - Customizable Reports - Sales Reports **Help and support** - 24/7 Phone Support - Email and Chat Support - Account History - Webinars and Session - Customer Forum **Additional Functionality** - AI Copilot - Real-Time Data - Offline Access - Customer Database - Payment Processing - Activity Dashboard - Generative AI - Barcode Recognition - Credit Card Processing - Transaction History - Restaurant POS - Reporting & Statistics - Real-Time Updates - Customer History - Billing & Invoicing - CRM - Point of Sale (POS) - Ordering Automation - API - Retail POS - Sales Trend Analysis **Integration** - Accounting - E-commerce - Multi-store - Online Store **Additional Functionality** - Reporting & Statistics - Data Import/Export - AI Copilot - Multi-Location - Loyalty Program - Billing & Invoicing - CRM - Electronic Signature - Performance Metrics - Mobile Access - Point of Sale (POS) - Barcode Recognition - Payment Processing - Order Processing - For Field Service - Email Marketing - Collaboration Tools - Automatic Re-ordering - Onboarding - Activity Dashboard - Search/Filter - Forecasting - API - Customer Database - Alerts/Notifications - Data Security - Franchise Intranet - Construction Tracker - Credit Card Processing - Customizable Templates - Data Synchronization - Inventory Optimization - Sales Trend Analysis - Inventory Replenishment - Real-Time Monitoring - Real-Time Updates - Reporting/Analytics - For Retail - Offline Access - Multi-Currency ## Top ChainDrive Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,184 reviews) - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (354 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (353 reviews)