--- title: CGM Aprima Reviews meta\_title: 'CGM Aprima Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 13 reviews by the users' company size, role or industry to find out how CGM Aprima works for a business like yours. aggregate\_rating: rating\_value: 2.5 review\_count: 13 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- # CGM Aprima Reviews & Product Details CGM Aprima offers a uniquely powerful solution designed to complement and simplify your workflow. Our innovative technology adapts automatically to a physician’s needs and sets the benchmark for ease-of-use, speed and flexibility. * * * Seller [e-MDs](https://www.g2.com/sellers/e-mds) Discussions [CGM Aprima Community](https://www.g2.com/products/cgm-aprima/discuss) Show More ## Top-Rated Alternatives [ ![Epic](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Epic") Epic 4.2/5(938) ](https://www.g2.com/products/epic/reviews) [ ![Carepatron](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carepatron") Carepatron 4.5/5(700) ](https://www.g2.com/products/carepatron/reviews) [ ![ModMed](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ModMed") ModMed 4.5/5(362) ](https://www.g2.com/products/modmed/reviews) [ View All Alternatives ](https://www.g2.com/products/cgm-aprima/competitors/alternatives) ## User Insights Average based on 13 real user reviews. [Log in to unlock pricing and user insights](/login) ![Qamar M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qamar M.") QM Qamar M. Digital Marketing Consultant Small-Business (50 or fewer emp.) 10/17/2023 "CGM Aprima is pretty good software, and it's getting even more better!" 4/5 What do you like best about CGM Aprima? Aprima software is super easy to use, especially for solo practitioners. You can even customize it to fit your needs. CGM Aprima actually listens to its customers which is amazing. And the best part? They're always working on making their product better for us! appreciated 👍 again I would give them appreciation for their customer support. Review collected by and hosted on G2.com. What do you dislike about CGM Aprima? Now, here's a little feedback for improvement. It'd be great if they could make the interface a bit more friendly. Oh, and graphical charts would be awesome! They make things faster and ease to integrate. Review collected by and hosted on G2.com. What problems is CGM Aprima solving and how is that benefiting you? CGM Aprima is solving problems related to medical record, medical billing as well as keeping and patient management for me. It helps us to keep track of patient information, appointments, and medical histories more easily. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 4/8/2023 "30+ Years in this Industry - - This is the Worst System Ever Encountered!!" 0/5 What do you like best about CGM Aprima? Although by switching to Aprima we were able to keep our system support staff (who are great!!!!); strictly speaking from the PM side - there are NO features appreciated! Review collected by and hosted on G2.com. What do you dislike about CGM Aprima? Here's the "Short List”: Time Consuming / Decreased Productivity - EVERY task (not exaggerating!) requires multiple steps and screens. Then, when switching screens, it takes too long to bring up the new screen as each field on the page has to download individually! If a data entry mistake is ever made in the system - - - there are NO easy ways to fix it!!!!!! Redundancy - Example 1: Insurance companies must be set up twice in the system - once as a "Payer," then as a "Plan." Setting up an individual Plan for each Payer is not needed but is required in this system. Example 2: Cannot assign a specific DEFAULT Payer payment and adjustment (i.e., "Medicaid Payment," "BCBS Payment," etc.). Instead, the payment and adjustment type must be manually entered (typed) when posting each transaction. Negative Impact on Revenue Cycle - Aprima requires using eMedix Clearinghouse for all electronic claims and payments. Comparable to Aprima, eMedix is the WORST clearinghouse I've ever encountered (at least they are consistent)!!! I won't go into eMedix issues (another day...) except to say that the hoops and workarounds needed to get the claims to transmit to the payers are mind-numbing/blowing! Forget SECONDARY CLAIMS - It's been five months, and the primary COB information still isn't sending correctly for any of our secondary claims!!!! Let's just say that I REFUSE to use the "automatic" payment posting feature!!! Review collected by and hosted on G2.com. What problems is CGM Aprima solving and how is that benefiting you? Our previous system's EHR & EPM were not combined. Aprima combined the EHR & EPM components allowing users to access the electronic records and billing functions in one system. Although this wasn't necessarily a "problem" before, it's the ONLY semi-positive item that I can muster. Review collected by and hosted on G2.com. Show More 4/8/2024 Current UserValidated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") IH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 7/23/2023 "It works, but why not something that has more integrations?" 3.5/5 What do you like best about CGM Aprima? The build of the system is very tailored to what you need and it's fairly easy to use once you have it built out. The security considerations are also good- you can align users with different securities very easily and it's easy to change Review collected by and hosted on G2.com. What do you dislike about CGM Aprima? It's not the most up to date system. It lacks sophistication in its data integration capabilities and it's data/med record pull in. The support team for build out was sub par at best Review collected by and hosted on G2.com. What problems is CGM Aprima solving and how is that benefiting you? It's a standard EHR system that is built out to a company's needs. It allowed the practice to achieve things an even older EHR couldn't achieve in terms of creating lists, manaing patients, etc. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Brigid F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brigid F.") BF Brigid F. Physician Small-Business (50 or fewer emp.) 4/25/2021 "Avoid Aprima at all costs!" 0/5 What do you like best about CGM Aprima? System is down frequently. Do not have access to my data. Review collected by and hosted on G2.com. What do you dislike about CGM Aprima? They have no answers- as to why the system is always down. Review collected by and hosted on G2.com. Recommendations to others considering CGM Aprima: Run the other way. Do NOT get Aprima! Review collected by and hosted on G2.com. What problems is CGM Aprima solving and how is that benefiting you? I have no access to my schedule, cannot see any of my records, billers cannot Bill. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 10/20/2020 "Challenging to learn initially" 2.5/5 What do you like best about CGM Aprima? The organization of information is easy to access as you learn to use the system. Review collected by and hosted on G2.com. What do you dislike about CGM Aprima? There is a longer than average learning curve for this EHR because it isn't the most user friendly setup. Review collected by and hosted on G2.com. Recommendations to others considering CGM Aprima: Give it time to learn the system and spend plenty of time training all the staff. Review collected by and hosted on G2.com. What problems is CGM Aprima solving and how is that benefiting you? Organization of records, tracking patients course of medical care. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 10/24/2019 "Not the most user friendly" 1.5/5 What do you like best about CGM Aprima? I like the easy access to demographics, billing information, and health records all in one. Review collected by and hosted on G2.com. What do you dislike about CGM Aprima? The messaging feature is terrible for trying to follow through with communication among staff. It is not a user friendly platform and requires extensive training. Review collected by and hosted on G2.com. Recommendations to others considering CGM Aprima: I would consider looking into other EHRs prior to settling on this one. There is a long learning curve Review collected by and hosted on G2.com. What problems is CGM Aprima solving and how is that benefiting you? The benefits of Aprima are that it is an EHR and keeps everything tightly organized in a file for easy access when needed. The notes are easy to follow as well. Review collected by and hosted on G2.com. Show More 11/25/2019 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 7/2/2019 "Good program but overwhelming for new hires" 3.5/5 What do you like best about CGM Aprima? It's a great program for record keeping. I can record everything from patient symptoms to insurance billing records. It's easy to make appointments in several different categories. Review collected by and hosted on G2.com. What do you dislike about CGM Aprima? There should be a place for notes for each patient. That way, if John Doe calls, for example, I could read a little note about what's going on with him from the last person that talked to him. Also, this program is quite overwhelming for new hires. It takes them a long time to learn the system. I wish it was more streamlined. A tutorial video should come with software like this. Review collected by and hosted on G2.com. Recommendations to others considering CGM Aprima: Be ready to do lots of training for your staff on how to use this system. Review collected by and hosted on G2.com. What problems is CGM Aprima solving and how is that benefiting you? It frequently crashes. Sometimes work is not actually saved, even if you click the save button. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 12/6/2018 "Gets the job done, but many places to improve" 3.5/5 What do you like best about CGM Aprima? Easy to navigate tab interface for the Clinical Notes, Common Problem Palette feature consistently saves me time. Review collected by and hosted on G2.com. What do you dislike about CGM Aprima? Slow technical support responses, seems like for every hotfixed bug, two more pop up. Review collected by and hosted on G2.com. Recommendations to others considering CGM Aprima: Talk to other customers about their experiences using it and see if it fits your needs. Review collected by and hosted on G2.com. What problems is CGM Aprima solving and how is that benefiting you? Nursing staff has a place to chart progress notes, built in RCM is useful. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 6/21/2018 "Overpriced software" 1.5/5 What do you like best about CGM Aprima? It does the basics of what it needs to do. Review collected by and hosted on G2.com. What do you dislike about CGM Aprima? Aprima charges for every little thing. When my company started researching other companies, we realized we have been cheated for years with features to make our lives easier. When we starting inquiring about why we didn’t have certain features, we were told that we could add features for additional cost. We were already paying $700+ per month. Review collected by and hosted on G2.com. What problems is CGM Aprima solving and how is that benefiting you? We have record of our patients. Nothing more beneficial than the bare minimum. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite NM Naomi M. Physician Assitant Medical Practice Small-Business (50 or fewer emp.) 4/20/2018 "Aprima is primo" 4/5 What do you like best about CGM Aprima? It has a lot functionality and is relatively easy to use Review collected by and hosted on G2.com. What do you dislike about CGM Aprima? Cumbersome to get between areas of the chart Review collected by and hosted on G2.com. What problems is CGM Aprima solving and how is that benefiting you? Intergration with labs and some some other diagnostic facilities helps track results Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about CGM Aprima? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about CGM Aprima ](https://www.g2.com/products/cgm-aprima/discussions/new) GU Guest User What is CGM Aprima used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-cgm-aprima-used-for) [ View all Discussions ](https://www.g2.com/products/cgm-aprima/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/cgm-aprima/pricing) CGM Aprima Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Product Avatar Image") Epic 4.2/5(938) [ Compare Now ](https://www.g2.com/compare/cgm-aprima-vs-epic) ## Work at e-MDs? 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