--- title: CEX.IO Reviews meta\_title: 'CEX.IO Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 30 reviews by the users' company size, role or industry to find out how CEX.IO works for a business like yours. aggregate\_rating: rating\_value: 3.1 review\_count: 30 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Cryptocurrency url: https://www.g2.com/categories/cryptocurrency --- ### CEX.IO Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend CEX.IO for its **fast withdrawal execution** , ensuring quick access to their funds. [(1 mentions)](https://www.g2.com/products/cex-io/reviews?filters%5Bsentiment_snippet%5D=2193505&qs=pros-and-cons#reviews) Users praise CEX.IO for its **transaction speed** , highlighting quick and efficient withdrawals with minimal delays. [(1 mentions)](https://www.g2.com/products/cex-io/reviews?filters%5Bsentiment_snippet%5D=2193517&qs=pros-and-cons#reviews) Users face issues with the **app going dormant** , making login difficult after periods of inactivity. [(1 mentions)](https://www.g2.com/products/cex-io/reviews?filters%5Bsentiment_snippet%5D=2193462&qs=pros-and-cons#reviews) Users often face **verification issues** with CEX.IO, making it difficult to log in after periods of inactivity. [(1 mentions)](https://www.g2.com/products/cex-io/reviews?filters%5Bsentiment_snippet%5D=2193479&qs=pros-and-cons#reviews) ### Top Pros or Advantages of CEX.IO ##### 1. Speed Users commend CEX.IO for its **fast withdrawal execution** , ensuring quick access to their funds. [ See 1 mentions ](https://www.g2.com/products/cex-io/reviews?filters%5Bsentiment_snippet%5D=2193505&qs=pros-and-cons#reviews) See Related User Reviews ![Setty N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Setty N.") SN Setty N. Small-Business (50 or fewer emp.) 3.5/5 "Cexio regular" What do you like about CEX.IO? Best app for fastest execution when it comes to withdrawal ##### 2. Transaction Speed Users praise CEX.IO for its **transaction speed** , highlighting quick and efficient withdrawals with minimal delays. [ See 1 mentions ](https://www.g2.com/products/cex-io/reviews?filters%5Bsentiment_snippet%5D=2193517&qs=pros-and-cons#reviews) See Related User Reviews ![Setty N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Setty N.") SN Setty N. Small-Business (50 or fewer emp.) 3.5/5 "Cexio regular" What do you like about CEX.IO? Best app for fastest execution when it comes to withdrawal ### Top Cons or Disadvantages of CEX.IO ##### 1. App Issues Users face issues with the **app going dormant** , making login difficult after periods of inactivity. [ See 1 mentions ](https://www.g2.com/products/cex-io/reviews?filters%5Bsentiment_snippet%5D=2193462&qs=pros-and-cons#reviews) See Related User Reviews ![Setty N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Setty N.") SN Setty N. Small-Business (50 or fewer emp.) 3.5/5 "Cexio regular" What do you dislike about CEX.IO? Goes Dormant if not regularly used. I had a hard time logging in after a while. ##### 2. Verification Issues Users often face **verification issues** with CEX.IO, making it difficult to log in after periods of inactivity. [ See 1 mentions ](https://www.g2.com/products/cex-io/reviews?filters%5Bsentiment_snippet%5D=2193479&qs=pros-and-cons#reviews) See Related User Reviews ![Setty N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Setty N.") SN Setty N. Small-Business (50 or fewer emp.) 3.5/5 "Cexio regular" What do you dislike about CEX.IO? Goes Dormant if not regularly used. I had a hard time logging in after a while. ## Top-Rated Alternatives [ ![Binance](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f629628714aba1a4be2af0208b78dc23/binance.jpg "Binance") Binance 4/5(198) ](https://www.g2.com/products/binance/reviews) [ ![C-Cex](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_112b0ff330e7f7127741b710f2cd78ac/c-cex.png "C-Cex") C-Cex 4.3/5(22) ](https://www.g2.com/products/c-cex/reviews) [ ![Kraken](https://images.g2crowd.com/uploads/product/hd_favicon/46fe601f406d7c97295ae6a99e3d3c61/kraken.svg "Kraken") Kraken 4.1/5(22) ](https://www.g2.com/products/kraken/reviews) [ View All Alternatives ](https://www.g2.com/products/cex-io/competitors/alternatives) ![Fred J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fred J.") FJ Fred J. English Teacher Small-Business (50 or fewer emp.) 11/15/2021 "Deposit your crypto and exchange it anytime" 4.5/5 What do you like best about CEX.IO? CEX.io is a secured and reliable exchanger also a good alternative for Binance . However the UI doesn't grab your attention that much its security and biometric configurations are awesome.in short It's safe, secure and user-friendly. Review collected by and hosted on G2.com. What do you dislike about CEX.IO? Not much , just the network fee and exchange fee in compare to Binance and Kraken is a bit higher. Also the UI could be improved since it's not easy for rookies to trade at first . Review collected by and hosted on G2.com. Recommendations to others considering CEX.IO: I recommend this app to all of those who failed to verify on binance and they areckookinh for a reliable alternative. Review collected by and hosted on G2.com. What problems is CEX.IO solving and how is that benefiting you? I use CEX.IO to exchange, deposit, send and receive cryptocurrency also it allows me to converts the tokens and trade them as my main exchanger . It had a positive impact on my cryptocurrency trading experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Neill B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neill B.") NB Neill B. SAP ABAP/HANA/Workflow Consultant Small-Business (50 or fewer emp.) 12/16/2021 "You will not get your funds off this exchange." 0/5 What do you like best about CEX.IO? Nothing about this exchange is good. The only easy thing is getting money it at high fees Review collected by and hosted on G2.com. What do you dislike about CEX.IO? I have been trying to get my funds off the exchange for weeks. The Twitter account just blocked me. The supports takes weeks to get back to you and delays the process. It is a nightmare getting your funds off the exchange. The worst customer service. Review collected by and hosted on G2.com. What problems is CEX.IO solving and how is that benefiting you? Nothing. The exchange is slow to develop. The customer service is the absolute worst. Review collected by and hosted on G2.com. Show More 6/16/2022 Validated ReviewerSource: Organic ![Arnoldo T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arnoldo T.") AT Arnoldo T. Full-Stack Designer | Front-end Developer Small-Business (50 or fewer emp.) 5/18/2021 "Recommended 100% of the time" 5/5 What do you like best about CEX.IO? Easy to use interface. The trading tool is perfect for new users, and customer support is reasonably fast. Deposit and buying crypto is an absolute breeze, and that's one of the main reasons I always recommend this platform. Review collected by and hosted on G2.com. What do you dislike about CEX.IO? I don't really have complaints; however, it would be nice if other utility tokens like XinFin's XDC, Telcoin, CasinoCoin and VeChain were added. That's one of the only reasons I have to use other exchanges. Review collected by and hosted on G2.com. What problems is CEX.IO solving and how is that benefiting you? Most exchanges use third-party payment processors that feel off and often have problems. Accepting both Visa and MasterCard is a big plus, and the ability to not only deposit USD to trade but buying crypto directly with my card is one of the things I like the most. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Alternative Medicine](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Alternative Medicine") UA Verified User in Alternative Medicine Small-Business (50 or fewer emp.) 5/18/2021 "Great experience with crypto assets" 5/5 What do you like best about CEX.IO? I like to the most in transparency, I like to see how my assets are doing. Cex.io is a great platform for newcomers as well as for pro traders. Review collected by and hosted on G2.com. What do you dislike about CEX.IO? I Dont like, I have made more than 10 purchases with Visa Card, and I have verified my visa cards like 3x times each card. Please stop reverifying my purchases. it stops me from using daily your paltform Review collected by and hosted on G2.com. What problems is CEX.IO solving and how is that benefiting you? There is no problems so far Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Benoit F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benoit F.") BF Benoit F. Chef de publicité & rubrique emploi Small-Business (50 or fewer emp.) 5/18/2021 "Try it and use it everyday" 5/5 What do you like best about CEX.IO? It is a secured and trustable crypto platform Review collected by and hosted on G2.com. What do you dislike about CEX.IO? I don't dislike it, no such thing in here Review collected by and hosted on G2.com. What problems is CEX.IO solving and how is that benefiting you? I like to stake my crypto, and the way the giveaways new ones Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Enterprise (\> 1000 emp.) 5/18/2021 "CEX user interface" 5/5 What do you like best about CEX.IO? Cex.io allows me to deposit and withdraw funds directly to my visa debit card. The staking feature is simple and straightforward. All in all, all the desired feature of a trading platform is available and is presented in an easy to use method Review collected by and hosted on G2.com. What do you dislike about CEX.IO? One drawback of this site is that MasterCard withdraws have been down for an extended period. the app should be able to view your staking rewards. Review collected by and hosted on G2.com. What problems is CEX.IO solving and how is that benefiting you? N/A Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Investment Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Investment Management") UI Verified User in Investment Management Mid-Market (51-1000 emp.) 5/18/2021 "Excellent application" 5/5 What do you like best about CEX.IO? Excellent application. Intuitive interface. There is an option to link credit and debit cards. Quick deposit and withdrawal of funds. I recommend it. Russian language is available, which is very convenient. Review collected by and hosted on G2.com. What do you dislike about CEX.IO? A small amount of cryptocurrencies and tokens Review collected by and hosted on G2.com. What problems is CEX.IO solving and how is that benefiting you? excellent option for trading and investing Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Vicente G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vicente G.") VG Vicente G. Network Administrator | ServiceNow IT Asset Management Analyst Outsourcing/Offshoring Small-Business (50 or fewer emp.) 7/12/2019 "Trade cryptocurrencies without any issues using a secure platform." 5/5 What do you like best about CEX.IO? The user interfaces in both mobile app and web page are well designed and it's easy for me make my tradings without any distractions. Another plus, it's the support team; they respond quickly and they are willing to assist you with any kind of request you may have. Review collected by and hosted on G2.com. What do you dislike about CEX.IO? There are not too many options for trading. However, I like the way they keep things simple and I noticed CEX.IO developers and engineers always focus their work to make the platform even better and secure than it is actually. Review collected by and hosted on G2.com. What problems is CEX.IO solving and how is that benefiting you? I have always been able to transfer my money from CEX.IO to my bank account without any issues or complaints. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Mr. J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mr. J.") MJ Mr. J. Trevor Jones Small-Business (50 or fewer emp.) 6/12/2019 "Expensive. Crazy verification policy. Petty. " 0.5/5 What do you like best about CEX.IO? Support is responsive. They have high purchase limits at the corporate level although verification is incredibly difficult and exhausting. Review collected by and hosted on G2.com. What do you dislike about CEX.IO? The verification process is way too harsh on its users. Sometimes I’ve had support make me send 5-6 times before they actually accepted the image as genuine. Review collected by and hosted on G2.com. Recommendations to others considering CEX.IO: I would check other options first and use them only if Absolutely necessary. Review collected by and hosted on G2.com. What problems is CEX.IO solving and how is that benefiting you? I was exchanging large amounts of crypto and at the time they were my only decent option so o went with it and I paid dearly for it. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AM Adi M. Small-Business (50 or fewer emp.) 10/5/2018 "Cex.io Platform - Best Trading Convenience" 4.5/5 What do you like best about CEX.IO? - The big advantage is that in this platform all actions are simple and understandable to the user. - Innovative design - gives a feeling of an professional and advanced platform - In Cex.io you can convert Bitcoin to USD directly on the platform, i mean the USD is directly in your account after selling Bitcoin/other altcoin. - Instant and directly withdrawal to credit card. - High convertion rate comparing to other exchanges - especially in Bitcoin price, Bitcoin-Cash price and Dash price - good for the sellers. - An amazingly convenient mobile application that connected to your CEX.io personal account. Review collected by and hosted on G2.com. What do you dislike about CEX.IO? - Only few coins - you can trade In this platform with only 7 different cryptocurrencies. - Withdraw to Mastercard credit card doesn't work most of the time - it works only with visa credit card. - High convertion rate comparing to other exchanges - especially in Bitcoin price, Bitcoin-Cash price and Dash price - not good for the buyers. - Mobile app security - the login only ask 4 pin code from you, without the 2-step verification using the authenticator (like other exchange's mobile apps do). Review collected by and hosted on G2.com. Recommendations to others considering CEX.IO: - Cex.io is convinent platform, easy to use and to understand. - Cex.io is the only platform that enabling to convert Bitcoin to USD and withdraw the USD directly to your credit card. Review collected by and hosted on G2.com. What problems is CEX.IO solving and how is that benefiting you? - Convenient wallet for my business cryptocurrencies. - Depositing bitcoin on the business account, converting it to USD, and transfer the USD to the credit card/bank account. - Trade different crypto assets in short-term and long-term. Review collected by and hosted on G2.com. 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