# CEX.IO Reviews
**Vendor:** CEX.IO  
**Category:** [Cryptocurrency Exchanges](https://www.g2.com/categories/cryptocurrency-exchanges)  
**Average Rating:** 3.1/5.0  
**Total Reviews:** 30
## About CEX.IO
CEX.IO was founded in 2013 with a mission to support global financial inclusion through the adoption of cryptocurrency and blockchain technology. As one of the most tenured market participants, CEX.IO offers a comprehensive ecosystem of intuitive solutions built with safety and security at their core, enabling users to trade, store, transfer and earn digital assets. With over five million registered users globally, CEX.IO helps retail, enterprise, and institutional customers seize opportunities in decentralized finance every day. Learn more at CEX.IO or connect with us on LinkedIn.



## CEX.IO Pros & Cons
**What users like:**

- Users love the **fast execution** of CEX.IO withdrawals, making transactions smooth and efficient. (1 reviews)
- Users praise CEX.IO for its **fast transaction speed** , ensuring quick and efficient withdrawals every time. (1 reviews)

**What users dislike:**

- Users experience **login difficulties** when the app goes dormant due to inactivity, causing frustration and access issues. (1 reviews)
- Users experience **verification issues** with CEX.IO, often struggling to log in after periods of inactivity. (1 reviews)

## CEX.IO Reviews
  ### 1. Cexio regular

**Rating:** 3.5/5.0 stars

**Reviewed by:** Setty  N. | Engineering Line Staff , Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2025

**What do you like best about CEX.IO?**

Best app for fastest execution when it comes to withdrawal

**What do you dislike about CEX.IO?**

Goes Dormant if not regularly used. I had a hard time logging in after a while.

**What problems is CEX.IO solving and how is that benefiting you?**

Financial and transaction issues that I was having with other apps

  ### 2. Crypto made easy with Cex.io

**Rating:** 5.0/5.0 stars

**Reviewed by:** Otobong E. | Ambassador, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2024

**What do you like best about CEX.IO?**

Cex.io is easy  to use, secure, and offers diverse crypto services. Whether trading, staking, or earning, it's got it covered. Security is A+ with 2FA. Multiple payment options make transactions a breeze. The mobile app is my on-the-go crypto hub. It's my go-to for all things crypto.

**What do you dislike about CEX.IO?**

Nothing. Absolutely nothing. It's really great to use.

**What problems is CEX.IO solving and how is that benefiting you?**

CEX.IO solves the business problem of providing a comprehensive and user-friendly platform for individuals and institutions to seamlessly engage with the cryptocurrency economy. It addresses challenges related to accessibility, security, and the integration of various crypto services, catering to a diverse user base from entry-level to businesses.

  ### 3. we trust, in cex.io

**Rating:** 5.0/5.0 stars

**Reviewed by:** Qazim R. | Affi Network Ambassador Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2024

**What do you like best about CEX.IO?**

CEX.IO stands tall as our beacon of reliability and innovation in the ever-evolving crypto landscape, empowering us to soar to new heights with confidence and security. With CEX.IO by our side, we navigate the intricate world of digital assets with ease, knowing that our investments are in steadfast hands. Together, we forge ahead on this exciting journey, fueled by trust and driven by the promise of endless possibilities. 🚀

**What do you dislike about CEX.IO?**

no product is perfect btw maybe the highest transactions but again is ok for me

**What problems is CEX.IO solving and how is that benefiting you?**

everything from faster transactions, transparent and easy to use

  ### 4. Excellence

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark C. | Research Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2024

**What do you like best about CEX.IO?**

Cex.io Exchange is a transparent Exchange that alone raise it up above it's counterparts.it's shows a high level of Openness. It's security is high too. What more can I want from an exchange? Cex.io is my best exchange.

**What do you dislike about CEX.IO?**

When I find some I dislike I will be here again until then. It's just an amazing exchange.

**What problems is CEX.IO solving and how is that benefiting you?**

Fast and reliable transactions, and strong security

  ### 5. Not possible to withdraw funds

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2023

**What do you like best about CEX.IO?**

Nothing. There is nothing to like when you lose 1.600€. Avoid this platform and tell it to other people

**What do you dislike about CEX.IO?**

It's not possible to withdraw funds. You get endless verification requests. The even simulate a spinning wheel when there is no answering time of the server.

**What problems is CEX.IO solving and how is that benefiting you?**

There is nothing solved with this platform.

  ### 6. That's total SCAM

**Rating:** 0.0/5.0 stars

**Reviewed by:** Dmitry V. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2023

**What do you like best about CEX.IO?**

They look like a trustworthy exchange with a modern website and a wide variety of cryptoassets.

**What do you dislike about CEX.IO?**

1) They are literally stealing your assets - you are unable to transfer them or withdraw anything.
2) Tech support will ignore you for weeks.

That's basically it.

**What problems is CEX.IO solving and how is that benefiting you?**

Right now it only creates the problems - and never solves a single one.

  ### 7. Beware of this exchange. They are scammers

**Rating:** 0.5/5.0 stars

**Reviewed by:** Veta P. | Tendering Specialist for imported materials, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about CEX.IO?**

Already nothing. It wasn't worth that at all.

**What do you dislike about CEX.IO?**

The exchange has blocked my account without notification and is illegally holding my money. My attempt to solve the situation lasts already 14 months, few months ago the exchange just stopped replying to me and blocked me on their social media.
They have fraudless behaviour, beware to deposit any amount of money for any amount of time to this exchange.

**What problems is CEX.IO solving and how is that benefiting you?**

They do not solve any problems, they just steal money.

  ### 8. The company is illegally holding my money, explaining it by sanctions that do not exist

**Rating:** 0.0/5.0 stars

**Reviewed by:** Piotr M. | Python Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2022

**What do you like best about CEX.IO?**

I used the exchange for a couple of years before they banned me. Nothing special.

**What do you dislike about CEX.IO?**

The exchange blocked my money on the basis of my nationality. I am a citizen of Belarus, although I have not been there for more than a year due to the political situation. I spent 67 days in prisons for protesting against the authoritarian regime of Belarus. Everyone of my family, except for a 10-years-old brother, was at least once arrested and tortured in Belarus.

"We will follow the sanctions that are being implemented. As soon as they are lifted from your country" — this is what they wrote.

But there is no sanctions imposed on me. Sanctions are imposed on Mr. Putin, Mr. Lukashenka and their friends, not freedom fighters who suffered the most from the post-soviet authoritarian system.

The company illegally holds my money. Since my funds were frozen, their price dropped at least 200%, plus, of course, they don't pay me any interest for holding my savings.

Such behavior is absolutely unacceptable. Harassing the weak, people like me, who first had to flee from the regime to Ukraine, then had to flee from the regime for the second time, people who have little rights abroad, is immoral.

I am open to communication in relation to this matter with media. This company shouldn't get away with it.

**Recommendations to others considering CEX.IO:**

Choose a different exchange if you don't have a US / EU passport.

**What problems is CEX.IO solving and how is that benefiting you?**

Buying crypto.

  ### 9. Scammers

**Rating:** 0.0/5.0 stars

**Reviewed by:** Stefan P. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 10, 2022

**What do you like best about CEX.IO?**

Nothing, they are scammers, pure evil, should be avoided at all cost

**What do you dislike about CEX.IO?**

Blocked and stole 2000 eur from me. Once you lift of with bigger money on the platform, they start verification and you are stuck. They are common thiefs nothing more.

**What problems is CEX.IO solving and how is that benefiting you?**

They make yor life miserable, break all your nerves untill you finally give up and donate your money to them to keep your health, they suck out all the life you had

  ### 10. This company will ask You to Verify over and OVER!

**Rating:** 0.0/5.0 stars

**Reviewed by:** Matt S. | IT Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** July 08, 2022

**What do you like best about CEX.IO?**

I use to like the ease and simplicity of their platform

**What do you dislike about CEX.IO?**

This company will ask You to Verify over and OVER! 

They will request unrealistic Personal Data in order to be privy to their subpar platform!

I do NOT recommend this draconian crypto exchange

**What problems is CEX.IO solving and how is that benefiting you?**

They aren't, they are creating more issues for the crypto exchange community

  ### 11. Deposit your crypto and exchange it anytime

**Rating:** 4.5/5.0 stars

**Reviewed by:** Fred J. | English Teacher, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2021

**What do you like best about CEX.IO?**

CEX.io is a secured and reliable exchanger also a good alternative for Binance . However the UI doesn't grab your attention that much its security and biometric configurations are awesome.in short It's safe,  secure and user-friendly.

**What do you dislike about CEX.IO?**

Not much , just the network fee and exchange fee in compare to Binance and Kraken is a bit higher. Also the UI  could be improved since it's not easy for rookies to trade at first .

**Recommendations to others considering CEX.IO:**

I recommend this app to all of those who failed to verify on binance and they areckookinh for a reliable alternative.

**What problems is CEX.IO solving and how is that benefiting you?**

I use CEX.IO to exchange,  deposit, send and receive cryptocurrency also it allows me to converts the tokens and trade them as my main exchanger . It had a positive impact on my cryptocurrency trading experience.

  ### 12. You will not get your funds off this exchange.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Neill B. | SAP ABAP/HANA/Workflow Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2021

**What do you like best about CEX.IO?**

Nothing about this exchange is good. The only easy thing is getting money it at high fees

**What do you dislike about CEX.IO?**

I have been trying to get my funds off the exchange for weeks. The Twitter account just blocked me.  The supports takes weeks to get back to you and delays the process. It is a nightmare getting your funds off the exchange.  The worst customer service.

**What problems is CEX.IO solving and how is that benefiting you?**

Nothing. The exchange is slow to develop. The customer service is the absolute worst.

  ### 13. Recommended 100% of the time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arnoldo T. | Full-Stack Designer | Front-end Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2021

**What do you like best about CEX.IO?**

Easy to use interface. The trading tool is perfect for new users, and customer support is reasonably fast. Deposit and buying crypto is an absolute breeze, and that's one of the main reasons I always recommend this platform.

**What do you dislike about CEX.IO?**

I don't really have complaints; however, it would be nice if other utility tokens like XinFin's XDC, Telcoin, CasinoCoin and VeChain were added. That's one of the only reasons I have to use other exchanges.

**What problems is CEX.IO solving and how is that benefiting you?**

Most exchanges use third-party payment processors that feel off and often have problems. Accepting both Visa and MasterCard is a big plus, and the ability to not only deposit USD to trade but buying crypto directly with my card is one of the things I like the most.

  ### 14. Great experience with crypto assets

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2021

**What do you like best about CEX.IO?**

I like to the most in transparency, I like to see how my assets are doing. Cex.io is a great platform for newcomers as well as for pro traders.

**What do you dislike about CEX.IO?**

I Dont like, I have made more than 10 purchases with Visa Card, and I have verified my visa cards like 3x times each card. Please stop reverifying my purchases. it stops me from using daily your paltform

**What problems is CEX.IO solving and how is that benefiting you?**

There is no problems so far

  ### 15. Try it and use it everyday

**Rating:** 5.0/5.0 stars

**Reviewed by:** Benoit F. | Chef de publicité & rubrique emploi, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2021

**What do you like best about CEX.IO?**

It is a secured and trustable crypto platform

**What do you dislike about CEX.IO?**

I don't dislike it, no such thing in here

**What problems is CEX.IO solving and how is that benefiting you?**

I like to stake my crypto, and the way the giveaways new ones

  ### 16. CEX user interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** May 18, 2021

**What do you like best about CEX.IO?**

Cex.io allows me to deposit and withdraw funds directly to my visa debit card.
The staking feature is simple and straightforward.
All in all, all the desired feature of a trading platform is available and is presented in an easy to use method

**What do you dislike about CEX.IO?**

One drawback of this site is that MasterCard withdraws have been down for an extended period.
the app should be able to view your staking rewards.

**What problems is CEX.IO solving and how is that benefiting you?**

N/A

  ### 17. Excellent application

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Investment Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 18, 2021

**What do you like best about CEX.IO?**

Excellent application. Intuitive interface. There is an option to link credit and debit cards. Quick deposit and withdrawal of funds. I recommend it. Russian language is available, which is very convenient.

**What do you dislike about CEX.IO?**

A small amount of cryptocurrencies and tokens

**What problems is CEX.IO solving and how is that benefiting you?**

excellent option for trading and investing

  ### 18. Trade cryptocurrencies without any issues using a secure platform.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vicente G. | Network Administrator | ServiceNow IT Asset Management Analyst, Outsourcing/Offshoring, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 12, 2019

**What do you like best about CEX.IO?**

The user interfaces in both mobile app and web page are well designed and it's easy for me make my tradings without any distractions. Another plus, it's the support team; they respond quickly and they are willing to assist you with any kind of request you may have. 

**What do you dislike about CEX.IO?**

There are not too many options for trading. However, I like the way they keep things simple and I noticed CEX.IO developers and engineers always focus their work to make the platform even better and secure than it is actually.

**What problems is CEX.IO solving and how is that benefiting you?**

I have always been able to transfer my money from CEX.IO to my bank account without any issues or complaints.

  ### 19. Expensive. Crazy verification policy. Petty. 

**Rating:** 0.5/5.0 stars

**Reviewed by:** Mr. J. | Trevor Jones , Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2019

**What do you like best about CEX.IO?**

Support is responsive. They have high purchase limits at the corporate level although verification is incredibly difficult and exhausting. 

**What do you dislike about CEX.IO?**

The verification process is way too harsh on its users. Sometimes I’ve had support make me send 5-6 times before they actually accepted the image as genuine. 

**Recommendations to others considering CEX.IO:**

I would check other options first and use them only if Absolutely necessary. 

**What problems is CEX.IO solving and how is that benefiting you?**

I was exchanging large amounts of crypto and at the time they were my only decent option so o went with it and I paid dearly for it.  

  ### 20. Cex.io Platform - Best Trading Convenience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Adi M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 05, 2018

**What do you like best about CEX.IO?**

- The big advantage is that in this platform all actions are simple and understandable to the user.
- Innovative design - gives a feeling of an professional and advanced platform
- In Cex.io you can convert Bitcoin to USD directly on the platform, i mean the USD is directly in your account after selling Bitcoin/other altcoin.
- Instant and directly withdrawal to credit card.
- High convertion rate comparing to other exchanges - especially in Bitcoin price, Bitcoin-Cash price and Dash price - good for the sellers.
- An amazingly convenient mobile application that connected to your CEX.io personal account.

**What do you dislike about CEX.IO?**

- Only few coins - you can trade In this platform with only 7 different cryptocurrencies.
- Withdraw to Mastercard credit card doesn't work most of the time - it works only with visa credit card.
- High convertion rate comparing to other exchanges - especially in Bitcoin price, Bitcoin-Cash price and Dash price - not good for the buyers.
- Mobile app security - the login only ask 4 pin code from you, without the 2-step verification using the authenticator (like other exchange's mobile apps do).


**Recommendations to others considering CEX.IO:**

- Cex.io is convinent platform, easy to use and to understand.
- Cex.io is the only platform that enabling to convert Bitcoin to USD and withdraw the USD directly to your credit card.

**What problems is CEX.IO solving and how is that benefiting you?**

- Convenient wallet for my business cryptocurrencies.
- Depositing bitcoin on the business account, converting it to USD, and transfer the USD to the credit card/bank account.
- Trade different crypto assets in short-term and long-term.

  ### 21. "Boutique trading platform" for crypto traders, I think Cex is progressing slow but surely

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mike T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2018

**What do you like best about CEX.IO?**

I like Cex.io mobile application, it is very convinient and simple and allow us the full actions just like in the web platform.
Expensive rates in BTC, ETH, XRP markets -it lets me sell at a slightly more expensive price than the entire market.
Simplicity in the platform - also beginners that employed in my company manage to trade with all the actions offered in this platform.

**What do you dislike about CEX.IO?**

The support team takes sometimes more than 2 weeks to answer our responses, this is a big disadvantage.
Small amount of coins to trade - but as a "boutique" platform this is not so bad and they continue list significant crypto assets (for example - they are listing LTC in these days for trading). 
High fees in fiat deposits/withdrawals - much expensive than other crypto exchanges.

**Recommendations to others considering CEX.IO:**

I recommend you to use Cex.io moblie application - like i said it is very useful and giving you the same abilities the web platform gives - on your mobile. i really think they have the best mobile application for cryptocurrencies trading.
Deposit&Withdraw your funds using Visa card, sometimes it doesn't work with Mastercard cards (it happened with several users and credit cards in my company).

**What problems is CEX.IO solving and how is that benefiting you?**

Buy, sell and general trading directly from our fiat money (using credit card or our bank account) - this ability is not offered in a lot of loyal crypto exchanges.
Crypto exchange platform that offers also reliable mobile application - this is enabling you to track your tradings and pretty much doing the same actions in your mobile phone/ipad.

  ### 22. Looks nice and fancy, but it's support is bad

**Rating:** 3.0/5.0 stars

**Reviewed by:** Sifon J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 05, 2018

**What do you like best about CEX.IO?**

Platform has high rates for BTC to USD, which is good if you wish to sell bitcoin
Platform's look and feel is great, looks calming, secure and professional
Registration in UK, MSB status in FinCEN, essential licenses and strong relations with banks
Protection against DDoS attacks, full data encryption, compliant with PCI DSS standards
Reasonable trading fees for takers and makers, special conditions for high volume traders, strong offers for market makers.

**What do you dislike about CEX.IO?**

Transfers take time and many times don't show up
It can take up to month for a withdraw / deposit to be processed, making the site feel like a scam

**Recommendations to others considering CEX.IO:**

Use if if you need to get USD from bitcoin or ethereum
Use it with Visa card only and not with Mastercard

**What problems is CEX.IO solving and how is that benefiting you?**

Main problem was getting USD from bitcoins and ethereum
Main benefit was that this website claim they can withdraw USD directly to your account

  ### 23. Deposit went 100% as expected, not a problem

**Rating:** 2.5/5.0 stars

**Reviewed by:** Olruf K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 05, 2018

**What do you like best about CEX.IO?**

Deposit went 100% as expected, not a problem
Good looking website, looks promising and secure

**What do you dislike about CEX.IO?**

Support is very bad and irresponsive to problems
Credit Card Withdrawal rejected without explanation
Ticket waiting to be resolved
I can't access the trade section of CEX.IO on any of my browsers as it's getting very slow



**Recommendations to others considering CEX.IO:**

If you choose to use it, make sure you use the right credit card that won't be rejected by the platform (I had a success with Visa card, but it failed with my Mastercard)

**What problems is CEX.IO solving and how is that benefiting you?**

The main goal was trading coins on the platform
The main benefit was it's ability to integrate with a bank account, deposit money and withdraw to the bank account

  ### 24. Super high trading volume platform

**Rating:** 3.0/5.0 stars

**Reviewed by:** Holis D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 05, 2018

**What do you like best about CEX.IO?**

CEX have a very high trading volume
CEX allows you to withdraw money to a bank account directly
CEX.io use same bank as Bitfinex
Bitcoin Dashboard for Android


**What do you dislike about CEX.IO?**

CEX.IO doesn't allow withdrawals for any U.S. users
CEX.IO denied verification; confused my father for a politician of the same name; money stuck
CEX.IO did a typo on my country and won't correct it
24 days old support ticket
CEX.IO affiliate program suspended
More than 12hrs, BTC transfer from CEX.IO to Binance still not received
2FA Disable Request 3 weeks + 2 tickets + several tweets and emails and still completely ignored
Credit Card Withdrawal rejected without explanation



**Recommendations to others considering CEX.IO:**

Use it if you need to convert crypto to fiat using a bank account, i've succeeded in doing it with a Visa card 

**What problems is CEX.IO solving and how is that benefiting you?**

Trading crypto currency. Main benefit was the ability to integrate with bank account to withdraw and deposit directly, which isn't possible in other platforms like Binance / Bitfinex

  ### 25. Cex.io - A platform that progresses slowly but surely

**Rating:** 3.5/5.0 stars

**Reviewed by:** Noam E. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2018

**What do you like best about CEX.IO?**

* Every 4 months Cex.io platform listed a new crypto asset - in these days they are listing Litecoin for trade / buy or sale.
* As a seller - i really like the difference between the prices (high convertion rates for most of the cryptocurrencies).
* It allows you to withdraw instantly fiat money to your credit card or bank account
* Advanced mobile application - working fast and allows you all of the actions you can do on the web platform.
* Variety amount of useful API's for developers - REST API, WebSocket API, FIX API - this is great and helps to cooperate with this platform as a developer.

**What do you dislike about CEX.IO?**

* It feels like the security of the mobile app is low - you need to write only 4 digit code in order to log-in.
* This platform listed only few number of crypto assets to trade - BTC, ETH, BCH, BTG, Dash, XRP, XLM, ZEC and in the next month - LTC also.
* It takes long time for the support team to answer for problems/questions.
* The referral program is not rewarding enough for my opinion.

**Recommendations to others considering CEX.IO:**

- Consider use CEX.io if you need the ability to combine the use of their special API's with your trade, or just use it in your web/mobile application.
- Cex.io for my opinion is progressing slowly but headed in the right direction, they have a bright future.
- Consider using this platform if you want the ability to convert the core cryptocurrencies to fiat money and withdraw it directly to your bank account or to your credit card - it's the only platform that we trust who offer this ability.

**What problems is CEX.IO solving and how is that benefiting you?**

* Trade (buy and sell) crypto currencies - BTC, XRP, XLM especially.
* Deposit Bitcoins and coverting them to fiat money, and after it withdraw the money to our bank account.
* I also use their awesome API's as a developer in my business.

  ### 26. The only trustworthy platform that allows you to deposit money to an Israeli credit card directly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deb M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2018

**What do you like best about CEX.IO?**

The platform allows you to convert Bitcoin to USD on it's exchange platform, then withdraw USD directly to an Israeli credit card
The platform is very robust and it's look and feel is highly professional
The platform has a high BTC/USD conversion rate, which is very attractive when converting BTC to USD
The platform enables 2-step authentication using both SMS and Google Authenticator
The platform has a robust API which allows algorithmic trading using scripts
The platform's commissions and fees are low compared to other exchange platforms
The platform is PCI-compliant, which is a great security compliance level


**What do you dislike about CEX.IO?**

High rate for buying BTC from USD making buying bitcoins less attractive
The platform failed to deposit USD to a Mastercard credit card, it was only possible using a Visa card
The platform's support is poor, takes days to reply - there is no instant support agent
The platform does not allow you to have two accounts, making you merge them and verify both of them, which is a hassle

**Recommendations to others considering CEX.IO:**

Don't use it with a MasterCard card, use it only with Visa cards
Send the support an email and wait for a couple of days until they respond - they'll respond to you eventually, it takes time

**What problems is CEX.IO solving and how is that benefiting you?**

Depositing bitcoin on the account, then converting them to USD, and then depositing them to a bank account using a credit card
It was the only platform that managed to use to withdraw USD

  ### 27. Great exchange to buy with a visa

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Program Development | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2018

**What do you like best about CEX.IO?**

What I like about this exchange that allows you to associate your mastercard or visa, to buy bitcoins, ETH; DASH, XLM among others, for small amounts to help you start trading with little fee, which is advantageous for people who want to start in this world, especially people living in Latin America

**What do you dislike about CEX.IO?**

What I do not like is that to check out the person must be verified, besides that the verification process is usually very long and tedious. I can not complain about the rest, I have been using it for a short time, because I am starting in this world.

**Recommendations to others considering CEX.IO:**

Recommended for people who want to start trading, it is very easy to use the platform.

**What problems is CEX.IO solving and how is that benefiting you?**

It has given me the benefit of being able to acquire crypts through my credit card visa. It also allows you to have a referral link to generate extras with the transactions that your referrals make

  ### 28. Easy payment with visa-card and Master-card to buy bitcoin and other cryptocurrencies

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 25, 2018

**What do you like best about CEX.IO?**

Multi-step identity verification for buy and sell Bitcoin and have promo for new users recently and primarily  choose  for payment is with visa-card or master-card

**What do you dislike about CEX.IO?**

minimum amount  to buy  Bitcoin, ethereum and other crypto-currency must more than 20$ and we can buy only 9 crypto-currency with our Visa-Cart or MasterCard 

**Recommendations to others considering CEX.IO:**

best choise for directly purchasing famous crypto-currencies with VisaCard and MasterCards 

**What problems is CEX.IO solving and how is that benefiting you?**

More support for buying different types of crypto-currencies

  ### 29. Platform is good for getting crypto money back to a bank account

**Rating:** 2.5/5.0 stars

**Reviewed by:** Fazluch D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 24, 2018

**What do you like best about CEX.IO?**

CEX is the only platform I’ve used that could transfer Bitcoin back to USD and then to a credit card

**What do you dislike about CEX.IO?**

The rate for BTC was much higher that in other crypto exchanges, which made it not attractive to buy

**What problems is CEX.IO solving and how is that benefiting you?**

Getting crypto money to my bank account, the main benefit was that due to the high BTC rate, it was highly attractive when you sell Bitcoin

  ### 30. Good platform for converting back to fiat

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Military | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2018

**What do you like best about CEX.IO?**

The platform allows you to convert crypto to fiat pretty easily, which isn’t possible using other exchange platforms that I used like Binance or Bitfinex


**What do you dislike about CEX.IO?**

The support isn’t really great, I’ve tried to withdraw money to my MasterCard card and it fails, the support was not helpful and I had to switch to a Visa card to be able to achieve that

**What problems is CEX.IO solving and how is that benefiting you?**

Converting crypto into dollar and then back to fiat - the main benefit is that it’s the only platorm that actually enables that


## CEX.IO Discussions
  - [Does CEX.IO have an app?](https://www.g2.com/discussions/does-cex-io-have-an-app) - 3 comments, 1 upvote
  - [Is CEX.IO better than Coinbase?](https://www.g2.com/discussions/is-cex-io-better-than-coinbase) - 1 comment
  - [What is CEX platform?](https://www.g2.com/discussions/what-is-cex-platform) - 3 comments

- [View CEX.IO pricing details and edition comparison](https://www.g2.com/products/cex-io/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-12+16%3A40%3A15+-0500&secure%5Bsession_id%5D=ce8932e9-7e97-4fc0-82ac-93b12a1186e3&secure%5Btoken%5D=40dea0315e9d2f042c61b56d161e26077c62a45311162b4492e1267c9535279d&format=llm_user)
## CEX.IO Integrations
  - [Binance](https://www.g2.com/products/binance/reviews)

## CEX.IO Features
**Generative AI - Cryptocurrency Wallets**
- Enhanced Security
- Fraud Detection
- Customer Support

## Top CEX.IO Alternatives
  - [Binance](https://www.g2.com/products/binance/reviews) - 4.0/5.0 (193 reviews)
  - [C-Cex](https://www.g2.com/products/c-cex/reviews) - 4.3/5.0 (22 reviews)
  - [Kraken](https://www.g2.com/products/kraken/reviews) - 4.1/5.0 (21 reviews)

