I like that it stays the same cost each year, which makes budgeting easy. It has a lot of features, and they are always improving and updating them. It allows the volunteers to be empowered to use the system too. Review collected by and hosted on G2.com.

Some things aren't always intuitive or can't be fully customized, so we need to be creative in finding workarounds for them. Review collected by and hosted on G2.com.

They work with you to add in features or address glitches swiftly all to improve both user and admin experiences! Review collected by and hosted on G2.com.

I wish we could incorporate our own Background process into the system. We have specific requirements that the current integrated service does not cover. Review collected by and hosted on G2.com.

the flexibility, imbed in our webpage... Review collected by and hosted on G2.com.

GUI a tad difficult to follow at first... Review collected by and hosted on G2.com.

Amazing customer service, flat pricing. They are always so quick with help tickets and we have had some custom features added to our software for minimal fees. I love that I can have as many leadership members as I need (staff that manage their volunteers) and block off the rest of the agency / the configuration ability from them. Really great comprehensive software. Any updated features are pushed to all users with updates, and pricing doesn't ever go up. Review collected by and hosted on G2.com.

Some features lacking, and some staff complaints about ease of use. I find it very user friendly after training. Review collected by and hosted on G2.com.

It’s basic. It doesn’t have a whole lot of flash so that gets the job done. Review collected by and hosted on G2.com.

Probably the same thing. It’s basic and gets it done but it’s too basic. Not as good as icontacts or something like that. Review collected by and hosted on G2.com.

The ability to sort and pull stats from data Review collected by and hosted on G2.com.

Far too long of a registration process. We lose a lot of volunteers or get negative feedback about the registration process Review collected by and hosted on G2.com.

The staff of CERVIS Technologies' Customer Service team has always been incredible to us. From the time we started shopping for a new Volunteer Management Software System through implementing the new system they have always been right by our side willing and able to coach us along. Review collected by and hosted on G2.com.

We are slightly limited on how much we can customize the graphics. But, we created landing pages with links to skirt around that issue. Review collected by and hosted on G2.com.

I like how easy it is to import/export data, and that my volunteers can sign themselves up for most activities. Review collected by and hosted on G2.com.

It isn't easy for volunteers to sign up groups of people. It either needs to be done on the back-end by me, or they need to individually register every volunteer. Review collected by and hosted on G2.com.

CERVIS is a great all-in-one program allowing volunteer managers the ability to monitor and track volunteers in one program. It also allows you to email and attach documents. The customer service support team is one of the best I have ever worked with. They are prompt, patient and very detailed. Review collected by and hosted on G2.com.

Our program runs a bit different than most and because of this, I needed to create our program backwards, which was challenging but doable. Their support team was amazing in helping me to make this work for our program. I can only assume they would help others to adapt to make it work for you. Once it is was done, it has been seamless.

I wish we could attach all of our documents without running out of space. Review collected by and hosted on G2.com.

I like that the system handles multiple projects per volunteer. Review collected by and hosted on G2.com.

The actions that are associated with each volunteer could be grouped/buttoned at the top, not repeated on every record. Review collected by and hosted on G2.com.