The interface is very user friendly. The AI bots have most of the answers to my questions, I love getting immediate responses. Review collected by and hosted on G2.com.

I can't think of any downsides to Certn, the price is definitely right for this expedient level of service. Review collected by and hosted on G2.com.

Impressive quick turnaround on receiving basic criminal check. Maryse is always proactive and efficient in responding to inquiries, and the information provided is consistently thorough and helpful. Even when Maryse was away, David stepped in and handled everything just as efficiently. Review collected by and hosted on G2.com.

One area for improvement would be enhancing the platform to allow users to see who is performing activities, especially if any changes are made to the setup. This would improve transparency and help track any adjustments more efficiently. Another area for improvement would be creating a dropdown list for tagging the correct dept. for billing purposes. This would streamline the process and reduce the chance of errors. Lastly, it would also be helpful if the support team could provide more consistent information when we reach out for inquiries or support. A refresh of product knowledge across the team would ensure more reliable and accurate responses. Review collected by and hosted on G2.com.

The convenience of sending it to our new applicants is truly unmatched. Review collected by and hosted on G2.com.

When there is a discrepancy with the ID, the system does not offer clear details about the issue. It is unclear whether the applicant failed to provide a document or submitted two different documents. Review collected by and hosted on G2.com.

The pricing is affordable, clean UI, accurate results, simple to use. We use it almost every day. It's simple to learn and implement with the team. Review collected by and hosted on G2.com.

Nothing I can think of, it does what it says. Review collected by and hosted on G2.com.

Certn is a Canadian company so they understand our needs and have products specific to Canadian customers. They offer all the products we need with lots of flexibility if our needs change. Their chat and support teams are quick to respond, and they are open to making changes to improve our experience. Alot of companies brag about their support during the sales process and it never lives up to it, Certn is the exception! Review collected by and hosted on G2.com.

Overall Certn is excellent. If we could ask for one thing to improve, it would be the ability for candidates or recruiters to update information after it's been submitted. Review collected by and hosted on G2.com.

Ease of use and reliability of information they find. Review collected by and hosted on G2.com.

Rarely, it has taken a while to get information back but that's usually because of where the employee has lived. Review collected by and hosted on G2.com.

Customer service is really helpful, and very quick to respond.

Using the website is very easy and straightforward. Review collected by and hosted on G2.com.

Occasionally the website will have small technical issues but typically this doesn't interfere with the user experience. Review collected by and hosted on G2.com.

The quick response time and follow up has been exceptional from Certn representatives. Certn's live chat feature has also been extremely helpful for our administrators and clients in helping to troubleshoot criminal record check requests. They are also prompt with communications regarding system updates and down times. Review collected by and hosted on G2.com.

Nothing to dislike about the support and assistance received. Review collected by and hosted on G2.com.

Pricing from certn was almost half when compared to our old service provider for PCC Review collected by and hosted on G2.com.

Nothing much, Once the pcc is done, it is confusing at first to find the PCC certificate Review collected by and hosted on G2.com.

Certn support is amazing. We get assistance right away without delay, and they are always so friendly. The application is easy to use, and I never have an issue. Review collected by and hosted on G2.com.

I have not seen a downside. to Certn. Easy to use and friendly service Review collected by and hosted on G2.com.