--- title: Certn Reviews meta\_title: 'Certn Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 206 reviews by the users' company size, role or industry to find out how Certn works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 206 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening --- ### Certn Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Certn, highlighting its user-friendly interface and quick onboarding process. [(66 mentions)](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=1668747&qs=pros-and-cons#reviews) Users appreciate the **excellent 24/7 customer support** from Certn, ensuring prompt and thorough assistance when needed. [(25 mentions)](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=1668800&qs=pros-and-cons#reviews) Users commend Certn for its **speedy background checks** , consistently delivering results in under 24 hours with ease. [(16 mentions)](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=1668047&qs=pros-and-cons#reviews) Users appreciate the **easy setup** of Certn, streamlining background checks with intuitive navigation and seamless integration. [(14 mentions)](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=1668379&qs=pros-and-cons#reviews) Users appreciate the **verification speed** of Certn, receiving results quickly and efficiently for peace of mind. [(13 mentions)](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=2191800&qs=pros-and-cons#reviews) Users find the **lack of detail** in international checks and final report summaries frustrating and in need of improvement. [(9 mentions)](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=1669324&qs=pros-and-cons#reviews) Users report **verification issues** , citing unclear ID discrepancies and challenges with email communications and process management. [(9 mentions)](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=1669044&qs=pros-and-cons#reviews) Users find the **high cost** of Certn challenging despite improvements in services offered. [(6 mentions)](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=2190898&qs=pros-and-cons#reviews) Users find **poor customer support** frustrating due to slow response times and limited assistance options. [(6 mentions)](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=2106007&qs=pros-and-cons#reviews) Users report significant **process delays** with Certn, leading to prolonged verification times and required follow-ups. [(5 mentions)](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=1668257&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Certn ##### 1. Ease of Use Users appreciate the **ease of use** of Certn, highlighting its user-friendly interface and quick onboarding process. [ See 66 mentions ](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=1668747&qs=pros-and-cons#reviews) See Related User Reviews ![Kara G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kara G.") KG Kara G. 5.0/5 "Efficient Background Checks Made Super Simple" What do you like about Certn? I like that Certn is a very easy process with an easy website to navigate. It's easy to set up, very efficient, and the results come back very quick, ![Jelena R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jelena R.") JR Jelena R. Mid-Market (51-1000 emp.) 5.0/5 "Exceptional Support and User-Friendly Canadian Platform" What do you like about Certn? This is a Canadian-based company with customer support and an application that is easy to use. ##### 2. Customer Support Users appreciate the **excellent 24/7 customer support** from Certn, ensuring prompt and thorough assistance when needed. [ See 25 mentions ](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=1668800&qs=pros-and-cons#reviews) See Related User Reviews ![Jelena R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jelena R.") JR Jelena R. Mid-Market (51-1000 emp.) 5.0/5 "Exceptional Support and User-Friendly Canadian Platform" What do you like about Certn? This is a Canadian-based company with customer support and an application that is easy to use. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Amazing portal" What do you like about Certn? I was looking for 1 portal where I can do background check efficiently CERTN absolutely is an amazing platform which gives me peace of mind during rec ##### 3. Speed Users commend Certn for its **speedy background checks** , consistently delivering results in under 24 hours with ease. [ See 16 mentions ](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=1668047&qs=pros-and-cons#reviews) See Related User Reviews ![Kara G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kara G.") KG Kara G. 5.0/5 "Efficient Background Checks Made Super Simple" What do you like about Certn? I like that Certn is a very easy process with an easy website to navigate. It's easy to set up, very efficient, and the results come back very quick, LM Lina M. 4.5/5 "Effortless Background Checks, Needs Faster Support" What do you like about Certn? I appreciate Certn's ability to streamline the background check process, providing timely results with customizable packages. This feature simplifies ##### 4. Easy Setup Users appreciate the **easy setup** of Certn, streamlining background checks with intuitive navigation and seamless integration. [ See 14 mentions ](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=1668379&qs=pros-and-cons#reviews) See Related User Reviews ![Kara G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kara G.") KG Kara G. 5.0/5 "Efficient Background Checks Made Super Simple" What do you like about Certn? I like that Certn is a very easy process with an easy website to navigate. It's easy to set up, very efficient, and the results come back very quick, ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Affordable, Accurate, and Effortless to Use" What do you like about Certn? The pricing is affordable, clean UI, accurate results, simple to use. We use it almost every day. It's simple to learn and implement with the team. ##### 5. Verification Speed Users appreciate the **verification speed** of Certn, receiving results quickly and efficiently for peace of mind. [ See 13 mentions ](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=2191800&qs=pros-and-cons#reviews) See Related User Reviews ![Gerard A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gerard A.") GA Gerard A. 4.0/5 "Accurate, Fast, and Reliable Background Checks" What do you like about Certn? I appreciate Certn for its accuracy, speed, and reliability. The background checks they conduct are comprehensive, ensuring that candidates are reliab ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Fast Results and Easy Platform, But Can Be Pricey and Info-Heavy" What do you like about Certn? You can receive results within the same day, which is very convenient. The platform is easy to use and offers a lot of options for background and inte ### 5 Cons or Disadvantages of Certn ##### 1. Lack of Detail Users find the **lack of detail** in international checks and final report summaries frustrating and in need of improvement. [ See 9 mentions ](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=1669324&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Unmatched Convenience for Applicant Onboarding" What do you dislike about Certn? When there is a discrepancy with the ID, the system does not offer clear details about the issue. It is unclear whether the applicant failed to provid ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Exceptionally User-Friendly Experience" What do you dislike about Certn? Maybe provide more details on what each test is available ##### 2. Verification Issues Users report **verification issues** , citing unclear ID discrepancies and challenges with email communications and process management. [ See 9 mentions ](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=1669044&qs=pros-and-cons#reviews) See Related User Reviews ![Gerard A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gerard A.") GA Gerard A. 4.0/5 "Accurate, Fast, and Reliable Background Checks" What do you dislike about Certn? I think if the time frame for background checks could be provided, it would be very helpful. Currently, some candidates' verifications are completed i ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Unmatched Convenience for Applicant Onboarding" What do you dislike about Certn? When there is a discrepancy with the ID, the system does not offer clear details about the issue. It is unclear whether the applicant failed to provid ##### 3. Expensive Users find the **high cost** of Certn challenging despite improvements in services offered. [ See 6 mentions ](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=2190898&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Fast Results and Easy Platform, But Can Be Pricey and Info-Heavy" What do you dislike about Certn? Some of the services offered on the site are somewhat expensive. When applicants are asked to submit their information and they enter it incorrectly, ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Easy to use Back Check" What do you dislike about Certn? The increasing costs year over year has been a little tough but they have increased the services provided which helps mitigate that ##### 4. Poor Customer Support Users find **poor customer support** frustrating due to slow response times and limited assistance options. [ See 6 mentions ](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=2106007&qs=pros-and-cons#reviews) See Related User Reviews LM Lina M. 4.5/5 "Effortless Background Checks, Needs Faster Support" What do you dislike about Certn? I find the customer service to be lacking, with slow response times, which can be frustrating when I need quick support or assistance with an issue. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Quick turnaround." What do you dislike about Certn? One area for improvement would be enhancing the platform to allow users to see who is performing activities, especially if any changes are made to the ##### 5. Process Delays Users report significant **process delays** with Certn, leading to prolonged verification times and required follow-ups. [ See 5 mentions ](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=1668257&qs=pros-and-cons#reviews) See Related User Reviews ![Ciera B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ciera B.") CB Ciera B. 5.0/5 "Simplifies Hiring with Easy Background Checks" What do you dislike about Certn? I find the speed at which some background checks are processed by Certn to be inconsistent. While sometimes the results come back in about 15 minutes, ![Howard H M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Howard H M.") HM Howard H M. Small-Business (50 or fewer emp.) 4.5/5 "Easy to use backgrond check system!" What do you dislike about Certn? The delivery timeframe for our international BGCs was not respected ## Top-Rated Alternatives [ ![Checkr](https://images.g2crowd.com/uploads/product/hd_favicon/c9d304ee8b6dabf3c1fcb082188993d7/checkr.svg "Checkr") Checkr 4.5/5(456) ](https://www.g2.com/products/checkr/reviews) [ ![VICTIG Background Checks](https://images.g2crowd.com/uploads/product/hd_favicon/1173f73c1add818e84ff1183eed84a92/victig-screening-solutions.svg "VICTIG Background Checks") VICTIG Background Checks 4.7/5(513) ](https://www.g2.com/products/victig-background-checks/reviews) [ ![HireRight](https://images.g2crowd.com/uploads/product/hd_favicon/af2fbffc75ccc5347421dca86db0c7ee/hireright.svg "HireRight") HireRight 3.9/5(197) ](https://www.g2.com/products/hireright/reviews) [ View All Alternatives ](https://www.g2.com/products/certn/competitors/alternatives) ![Heather D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather D.") HD Heather D. Mid-Market (51-1000 emp.) 8/8/2023 "Great Service and Results" 4.5/5 What do you like best about Certn? When we received a price increase with our old supplier, it was time to find a new company for our background checks and driver's abstracts. After doing some research, I decided to move forward with Certn. Their prices were better, the process is much more streamlined and the account set up was easy peasy. I am very glad we switched! Review collected by and hosted on G2.com. What do you dislike about Certn? I wish the invoices were detailed (ie. showed the name of who was checked) so I knew who the invoice charges were for. Review collected by and hosted on G2.com. What problems is Certn solving and how is that benefiting you? Making the process of getting background checks and driver's abstracts for new hires much easier! Review collected by and hosted on G2.com. Show More 10/4/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller LS Lorena S. Mid-Market (51-1000 emp.) 7/4/2023 "great response time and very helpful" 4.5/5 What do you like best about Certn? using the web site is very easy to navigate Review collected by and hosted on G2.com. What do you dislike about Certn? on actions button it would be great if there was a way to cancel the background check email alert stating that a candidate pending completion of background check when a backgroudn check somes out adverse, we should ge an email right away Review collected by and hosted on G2.com. What problems is Certn solving and how is that benefiting you? while putting a process in place and background check, it helps hire the right candidates, we work in manufacturing and require to make sure that are drivers don't have any infractions Review collected by and hosted on G2.com. Show More 11/2/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller GP Garry P. Mid-Market (51-1000 emp.) 12/27/2023 "Very good experience" 5/5 What do you like best about Certn? Quick turnaround is the best best thing, even during the holidays I was sure that they will get the work done. Review collected by and hosted on G2.com. What do you dislike about Certn? not detailed sometimes, it's hard to interpret if it's says that it has been partially verified Review collected by and hosted on G2.com. What problems is Certn solving and how is that benefiting you? Enhanced criminal record check is making sure we hire the right people for the company. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller KG Kim G. Small-Business (50 or fewer emp.) 10/31/2023 "Quick & easy to use" 5/5 What do you like best about Certn? I was pleasantly surprised by how easy it was to sign up and get started with Certn. This has not been my experience with other vendors in this space. And when I need something done quickly, I appreciate vendors who are ready to roll! Review collected by and hosted on G2.com. What do you dislike about Certn? It was unclear if I needed to enter additional contact details/email addresses to produce a check on one person, or if they were asking for info for multiple checks. Review collected by and hosted on G2.com. What problems is Certn solving and how is that benefiting you? Checking the background of new employees Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Dorothy I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dorothy I.") DI Dorothy I. Co-Founder Small-Business (50 or fewer emp.) 10/31/2023 "Reliable and quick" 5/5 What do you like best about Certn? Certn has performed sevral checks for us at CFO Inbox Services Inc. Their systems have been quick and provide an additional tool in our hiring process. Whenever I have needed help, they have been very prompt in their replies too. Review collected by and hosted on G2.com. What do you dislike about Certn? Nothing! Certn has delivered everything I am looking for in a screening process. Review collected by and hosted on G2.com. What problems is Certn solving and how is that benefiting you? We are in the accounting and bookkeeping space, and it is critical that all of our employees are screened. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SA Savy A. Small-Business (50 or fewer emp.) 11/2/2023 "Quick Turn Around Time" 4/5 What do you like best about Certn? Convient way to do background checks on potential candidates and employees. The system is easy to use however there's room for improvement. The cost is very efficient and i think this is the main reason why most of my clients choose to use us for background checks. Review collected by and hosted on G2.com. What do you dislike about Certn? The format have room for improvement to look more pleasing. The nagivation can be a bit easier as sometimes it's confusing to determine if the process is completed or pending. Review collected by and hosted on G2.com. What problems is Certn solving and how is that benefiting you? Quick turn around time. Going to a local police station takes weeks and we can use this system in the comfort of our chair or anywhere. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Mid-Market (51-1000 emp.) 10/31/2023 "Easy to use Back Check" 4/5 What do you like best about Certn? The ease of use on CERTN has been great and the way you can customize bundles of background checks to future employees based on role. The interface is also so easy to use and to navigate Review collected by and hosted on G2.com. What do you dislike about Certn? The increasing costs year over year has been a little tough but they have increased the services provided which helps mitigate that Review collected by and hosted on G2.com. What problems is Certn solving and how is that benefiting you? Doing background checks and helping us verify candidates. In the age of digital interviews it has been tough to get a good grasp on a candidate's qualifications. CERTN has helped us verify these documents ranging from education to job history and criminal record checks Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 12/4/2023 "Efficient!" 5/5 What do you like best about Certn? Our company has been using Certn for a while now and it has been an invaluable tool in our candidate screening process. The platform is user-friendly, making background checks a quick and seamless part of our workflow. I have no complaints about the efficiency and ease of use it brings to our hiring process. Highly recommended for its simplicity and effectiveness. Review collected by and hosted on G2.com. What do you dislike about Certn? I can't think about any complaints at the moment. Review collected by and hosted on G2.com. What problems is Certn solving and how is that benefiting you? Hiring the wrong candidates. With Certn, it helps our retnetion rate. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![shiva o.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "shiva o.") SO shiva o. Small-Business (50 or fewer emp.) 12/14/2023 "Its been very hands on" 4.5/5 What do you like best about Certn? you have an option to do the credit yourself or your tenants Review collected by and hosted on G2.com. What do you dislike about Certn? It takes a lot of time to setup and some times it can be hard to wait Review collected by and hosted on G2.com. What problems is Certn solving and how is that benefiting you? it helps me provide a service to the landlords Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller LC Leslie C. Mid-Market (51-1000 emp.) 2/14/2023 "Easy to use" 5/5 What do you like best about Certn? It is very easy to use and packages are ala carte able to see what is available and limitations Review collected by and hosted on G2.com. What do you dislike about Certn? When doing overseas education or job history reference, it takes longer than other companies I have used in the past. Review collected by and hosted on G2.com. What problems is Certn solving and how is that benefiting you? Reference Check is fast and reliable. Review collected by and hosted on G2.com. 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