--- title: Certn Reviews meta\_title: 'Certn Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 206 reviews by the users' company size, role or industry to find out how Certn works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 206 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening --- ### Certn Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Certn, highlighting its user-friendly interface and quick onboarding process. [(66 mentions)](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=1668747&qs=pros-and-cons#reviews) Users appreciate the **excellent 24/7 customer support** from Certn, ensuring prompt and thorough assistance when needed. [(25 mentions)](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=1668800&qs=pros-and-cons#reviews) Users commend Certn for its **speedy background checks** , consistently delivering results in under 24 hours with ease. [(16 mentions)](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=1668047&qs=pros-and-cons#reviews) Users appreciate the **easy setup** of Certn, streamlining background checks with intuitive navigation and seamless integration. [(14 mentions)](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=1668379&qs=pros-and-cons#reviews) Users appreciate the **verification speed** of Certn, receiving results quickly and efficiently for peace of mind. [(13 mentions)](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=2191800&qs=pros-and-cons#reviews) Users find the **lack of detail** in international checks and final report summaries frustrating and in need of improvement. [(9 mentions)](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=1669324&qs=pros-and-cons#reviews) Users report **verification issues** , citing unclear ID discrepancies and challenges with email communications and process management. [(9 mentions)](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=1669044&qs=pros-and-cons#reviews) Users find the **high cost** of Certn challenging despite improvements in services offered. [(6 mentions)](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=2190898&qs=pros-and-cons#reviews) Users find **poor customer support** frustrating due to slow response times and limited assistance options. [(6 mentions)](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=2106007&qs=pros-and-cons#reviews) Users report significant **process delays** with Certn, leading to prolonged verification times and required follow-ups. [(5 mentions)](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=1668257&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Certn ##### 1. Ease of Use Users appreciate the **ease of use** of Certn, highlighting its user-friendly interface and quick onboarding process. [ See 66 mentions ](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=1668747&qs=pros-and-cons#reviews) See Related User Reviews ![Kara G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kara G.") KG Kara G. 5.0/5 "Efficient Background Checks Made Super Simple" What do you like about Certn? I like that Certn is a very easy process with an easy website to navigate. It's easy to set up, very efficient, and the results come back very quick, ![Jelena R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jelena R.") JR Jelena R. Mid-Market (51-1000 emp.) 5.0/5 "Exceptional Support and User-Friendly Canadian Platform" What do you like about Certn? This is a Canadian-based company with customer support and an application that is easy to use. ##### 2. Customer Support Users appreciate the **excellent 24/7 customer support** from Certn, ensuring prompt and thorough assistance when needed. [ See 25 mentions ](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=1668800&qs=pros-and-cons#reviews) See Related User Reviews ![Jelena R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jelena R.") JR Jelena R. Mid-Market (51-1000 emp.) 5.0/5 "Exceptional Support and User-Friendly Canadian Platform" What do you like about Certn? This is a Canadian-based company with customer support and an application that is easy to use. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Amazing portal" What do you like about Certn? I was looking for 1 portal where I can do background check efficiently CERTN absolutely is an amazing platform which gives me peace of mind during rec ##### 3. Speed Users commend Certn for its **speedy background checks** , consistently delivering results in under 24 hours with ease. [ See 16 mentions ](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=1668047&qs=pros-and-cons#reviews) See Related User Reviews ![Kara G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kara G.") KG Kara G. 5.0/5 "Efficient Background Checks Made Super Simple" What do you like about Certn? I like that Certn is a very easy process with an easy website to navigate. It's easy to set up, very efficient, and the results come back very quick, LM Lina M. 4.5/5 "Effortless Background Checks, Needs Faster Support" What do you like about Certn? I appreciate Certn's ability to streamline the background check process, providing timely results with customizable packages. This feature simplifies ##### 4. Easy Setup Users appreciate the **easy setup** of Certn, streamlining background checks with intuitive navigation and seamless integration. [ See 14 mentions ](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=1668379&qs=pros-and-cons#reviews) See Related User Reviews ![Kara G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kara G.") KG Kara G. 5.0/5 "Efficient Background Checks Made Super Simple" What do you like about Certn? I like that Certn is a very easy process with an easy website to navigate. It's easy to set up, very efficient, and the results come back very quick, ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Affordable, Accurate, and Effortless to Use" What do you like about Certn? The pricing is affordable, clean UI, accurate results, simple to use. We use it almost every day. It's simple to learn and implement with the team. ##### 5. Verification Speed Users appreciate the **verification speed** of Certn, receiving results quickly and efficiently for peace of mind. [ See 13 mentions ](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=2191800&qs=pros-and-cons#reviews) See Related User Reviews ![Gerard A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gerard A.") GA Gerard A. 4.0/5 "Accurate, Fast, and Reliable Background Checks" What do you like about Certn? I appreciate Certn for its accuracy, speed, and reliability. The background checks they conduct are comprehensive, ensuring that candidates are reliab ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Fast Results and Easy Platform, But Can Be Pricey and Info-Heavy" What do you like about Certn? You can receive results within the same day, which is very convenient. The platform is easy to use and offers a lot of options for background and inte ### 5 Cons or Disadvantages of Certn ##### 1. Lack of Detail Users find the **lack of detail** in international checks and final report summaries frustrating and in need of improvement. [ See 9 mentions ](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=1669324&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Unmatched Convenience for Applicant Onboarding" What do you dislike about Certn? When there is a discrepancy with the ID, the system does not offer clear details about the issue. It is unclear whether the applicant failed to provid ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Exceptionally User-Friendly Experience" What do you dislike about Certn? Maybe provide more details on what each test is available ##### 2. Verification Issues Users report **verification issues** , citing unclear ID discrepancies and challenges with email communications and process management. [ See 9 mentions ](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=1669044&qs=pros-and-cons#reviews) See Related User Reviews ![Gerard A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gerard A.") GA Gerard A. 4.0/5 "Accurate, Fast, and Reliable Background Checks" What do you dislike about Certn? I think if the time frame for background checks could be provided, it would be very helpful. Currently, some candidates' verifications are completed i ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Unmatched Convenience for Applicant Onboarding" What do you dislike about Certn? When there is a discrepancy with the ID, the system does not offer clear details about the issue. It is unclear whether the applicant failed to provid ##### 3. Expensive Users find the **high cost** of Certn challenging despite improvements in services offered. [ See 6 mentions ](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=2190898&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Fast Results and Easy Platform, But Can Be Pricey and Info-Heavy" What do you dislike about Certn? Some of the services offered on the site are somewhat expensive. When applicants are asked to submit their information and they enter it incorrectly, ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Easy to use Back Check" What do you dislike about Certn? The increasing costs year over year has been a little tough but they have increased the services provided which helps mitigate that ##### 4. Poor Customer Support Users find **poor customer support** frustrating due to slow response times and limited assistance options. [ See 6 mentions ](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=2106007&qs=pros-and-cons#reviews) See Related User Reviews LM Lina M. 4.5/5 "Effortless Background Checks, Needs Faster Support" What do you dislike about Certn? I find the customer service to be lacking, with slow response times, which can be frustrating when I need quick support or assistance with an issue. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Quick turnaround." What do you dislike about Certn? One area for improvement would be enhancing the platform to allow users to see who is performing activities, especially if any changes are made to the ##### 5. Process Delays Users report significant **process delays** with Certn, leading to prolonged verification times and required follow-ups. [ See 5 mentions ](https://www.g2.com/products/certn/reviews?filters%5Bsentiment_snippet%5D=1668257&qs=pros-and-cons#reviews) See Related User Reviews ![Ciera B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ciera B.") CB Ciera B. 5.0/5 "Simplifies Hiring with Easy Background Checks" What do you dislike about Certn? I find the speed at which some background checks are processed by Certn to be inconsistent. While sometimes the results come back in about 15 minutes, ![Howard H M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Howard H M.") HM Howard H M. Small-Business (50 or fewer emp.) 4.5/5 "Easy to use backgrond check system!" What do you dislike about Certn? The delivery timeframe for our international BGCs was not respected ## Top-Rated Alternatives [ ![Checkr](https://images.g2crowd.com/uploads/product/hd_favicon/c9d304ee8b6dabf3c1fcb082188993d7/checkr.svg "Checkr") Checkr 4.5/5(456) ](https://www.g2.com/products/checkr/reviews) [ ![VICTIG Background Checks](https://images.g2crowd.com/uploads/product/hd_favicon/1173f73c1add818e84ff1183eed84a92/victig-screening-solutions.svg "VICTIG Background Checks") VICTIG Background Checks 4.7/5(513) ](https://www.g2.com/products/victig-background-checks/reviews) [ ![HireRight](https://images.g2crowd.com/uploads/product/hd_favicon/af2fbffc75ccc5347421dca86db0c7ee/hireright.svg "HireRight") HireRight 3.9/5(197) ](https://www.g2.com/products/hireright/reviews) [ View All Alternatives ](https://www.g2.com/products/certn/competitors/alternatives) ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale") UW Verified User in Wholesale Mid-Market (51-1000 emp.) 11/19/2025 "Exceptionally User-Friendly Experience" 5/5 What do you like best about Certn? The system is userfriendly and fast response time. Review collected by and hosted on G2.com. What do you dislike about Certn? Maybe provide more details on what each test is available Review collected by and hosted on G2.com. What problems is Certn solving and how is that benefiting you? Getting a background check on an new employee helps alleviate concerns. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ryan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan S.") RS Ryan S. Director, HR Compliance & Risk Management Enterprise (\> 1000 emp.) 5/22/2025 "A fast and reliable service" 4.5/5 What do you like best about Certn? The turn around time for our background checks is very fast. Review collected by and hosted on G2.com. What do you dislike about Certn? Certn does not have a large enough product offering yet to service us in other regions. Review collected by and hosted on G2.com. What problems is Certn solving and how is that benefiting you? Providing us timely results in order to be able to hire employees as quickly as possible. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Mid-Market (51-1000 emp.) 11/11/2025 "Easy to Use, But Room for Improvement" 3.5/5 What do you like best about Certn? Ease of the forms and simplification is nice Review collected by and hosted on G2.com. What do you dislike about Certn? Difficult to set up and took time. Cannot see enough information on where the form is at. Review collected by and hosted on G2.com. What problems is Certn solving and how is that benefiting you? if candidates have any background crimial Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite on behalf of seller ![Howard H M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Howard H M.") HM Howard H M. Owner Small-Business (50 or fewer emp.) 9/9/2022 "Easy to use backgrond check system!" 4.5/5 What do you like best about Certn? user-friendly and intuitive excellent customer service and follow-up - very responsive Review collected by and hosted on G2.com. What do you dislike about Certn? The delivery timeframe for our international BGCs was not respected Review collected by and hosted on G2.com. What problems is Certn solving and how is that benefiting you? The service team is responsive and helpful in addressing our international BGC delays (but for our recruitment agency, these delays are very problematic for our employer-clients) Review collected by and hosted on G2.com. Show More 3/27/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 6/9/2025 "Project Manager at Medcase" 5/5 What do you like best about Certn? Great customer service and turnaround times. Review collected by and hosted on G2.com. What do you dislike about Certn? There are instances when checks are incomplete or there is not enough information to provide a valid completion status. Review collected by and hosted on G2.com. What problems is Certn solving and how is that benefiting you? Certn is allowing us to verify the credentials on our network of healthcare professionals before being onboarded for flexible, remote work;. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Madeleine v.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Madeleine v.") MV Madeleine v. Generalist of People & Culture Mid-Market (51-1000 emp.) 4/2/2025 "Easy to use, little no training" 5/5 What do you like best about Certn? Quick ways to gather criminal records, accurate data. Review collected by and hosted on G2.com. What do you dislike about Certn? I find some candidates do not like the system due to being long Review collected by and hosted on G2.com. What problems is Certn solving and how is that benefiting you? allowing us to run background checks in an automated way to serve our clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Mid-Market (51-1000 emp.) 3/31/2025 "User Friendly" 4.5/5 What do you like best about Certn? It's a quick, few steps, easy to navigate site. You don't have to feed into too much information to get what you want. Review collected by and hosted on G2.com. What do you dislike about Certn? It should by default, take you to your last selected option the next time to log in - to avoid reselection of the same option every time. Review collected by and hosted on G2.com. What problems is Certn solving and how is that benefiting you? It provides us with concrete insight in the reliability of the candidates we hire, thereby securing our credibility as an organization. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Security and Investigations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Security and Investigations") AS Verified User in Security and Investigations Enterprise (\> 1000 emp.) 5/28/2025 "Certn has a great experience for sending & managing background checks" 5/5 What do you like best about Certn? Very user-friendly platform, easy to create custom packages, and very quick assistance when needed! Review collected by and hosted on G2.com. What do you dislike about Certn? Can't think of anything to improve at this time Review collected by and hosted on G2.com. What problems is Certn solving and how is that benefiting you? Certn helps us manage our background checks and ensure we have a smooth screening process for our candidates. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Krista S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krista S.") KS Krista S. O Mid-Market (51-1000 emp.) 3/25/2025 "Certn is AWESOME!!" 5/5 What do you like best about Certn? How absolutely easy it is to use, and how fast the results are obtained! Review collected by and hosted on G2.com. What do you dislike about Certn? Absolutely nothing that I dislike about Certn! Review collected by and hosted on G2.com. What problems is Certn solving and how is that benefiting you? Certn is solving our background check issues in a timely and accurate manner. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller TB Tiffany B. TA Director Enterprise (\> 1000 emp.) 5/26/2025 "Certn Review" 4.5/5 What do you like best about Certn? My account manager - Maryse Simineau, she is the best Review collected by and hosted on G2.com. What do you dislike about Certn? Sometimes it feels like the attempt at verification stops too early and we have to do back up work Review collected by and hosted on G2.com. What problems is Certn solving and how is that benefiting you? regulatory checks Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ##### Categories on G2 [Background Check](https://www.g2.com/categories/background-check)[Reference Check](https://www.g2.com/categories/reference-check) ##### Explore More [Which contractor payment platforms actually handle crypto payments for international contractor teams without making it a painful manual process?](https://www.g2.com/discussions/which-contractor-payment-platforms-actually-handle-crypto-payments-for-international-contractor-teams-without-making-it-a-painful-manual-process)[What are the most reliable library management systems based on reviews from library operations managers reporting stable performance and minimal downtime?](https://www.g2.com/discussions/what-are-the-most-reliable-library-management-systems-based-on-reviews-from-library-operations-managers-reporting-stable-performance-and-minimal-downtime)[Which M&A software platforms deliver the fastest time to value for distributed remote teams?](https://www.g2.com/discussions/which-m-a-software-platforms-deliver-the-fastest-time-to-value-for-distributed-remote-teams) [What's the best app for managing corporate events](https://www.g2.com/discussions/what-s-the-best-app-for-managing-corporate-events)[Which local SEO platform offers the highest ROI for small businesses?](https://www.g2.com/discussions/which-local-seo-platform-offers-the-highest-roi-for-small-businesses)[Pros and Cons Details](https://www.g2.com/products/certn/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)