Planners UI and support services of financial force with Quick Resolution Review collected by and hosted on G2.com.

Can't do much modification as per business need especially on the Timecard Entry UI page even though most of the config options are deprecated Review collected by and hosted on G2.com.

A comprehensive solution that accommodates all use cases of managing a professional services business. Review collected by and hosted on G2.com.

Some functionality is very complex and takes some time to fully comprehend. Lots of automation, and sometimes hard to understand what the system is doing. Review collected by and hosted on G2.com.

Built on the Salesforce Platform so there is no integration and all data is on the same great platform Review collected by and hosted on G2.com.

Some screens are not very user friendly but usable. Review collected by and hosted on G2.com.

We love that the product can be customized to fit our company's unique requirements. We also love the partnership we have with the FinancialForce team. Review collected by and hosted on G2.com.

Could use more focus on the project management side of things (executing the project). But unparalleled as a resource/capacity management tool and in tracking project financials. Review collected by and hosted on G2.com.

being able to create opportunities from a presales perspective before a client signs an agreement has been extremely successful in our processes for consultanting projects. Review collected by and hosted on G2.com.

The number of permissions each individual has can be painful. I get a few error messages each day that require messing around with permissions until we figure out which one allows us to proceed with a task. Review collected by and hosted on G2.com.

Using Analytics for Revenue Forecasting provides real-time data, its Interactive, drill-down capability, able to view multiple scenarios for Management on the fly. Review collected by and hosted on G2.com.

Having instructor-led training courses available for PSA Analytics would be helpful because it would allow Q&A when encountering issues. Review collected by and hosted on G2.com.

Reporting is easy and reporting on custom fields is just as simple as out of the box reports. You can report on hours, costs, and group items for more comparisons. Review collected by and hosted on G2.com.

The only item I wish we could do is group assignments. Meaning if I have 100 hours and 2 people are working on it, it would be great if it tracked those hours vs indivdiual assignments. It helps with the milestones and project phases and reporting but it can cause some juggling of hours if people are not working on assignments equally. Review collected by and hosted on G2.com.

Our Strategic Account Manager and Engagement Manager went above and beyond to help us navigate a complex enterprise organizational matrix system to satisfy all levels of the organization to sign on in the adoption of Financial Force PSA. Together we met cross-functional concerns of the users, global systems management, mid and upper-level management across multiple business units, procurement, and legal departments. Review collected by and hosted on G2.com.

Understanding that we are are early in the implementation process, there is nothing that I dislike about Financial Force. Review collected by and hosted on G2.com.

We have been using the PSA resource planner and Project planner for the last few months, and it has made our lives much easier to plan the team workload and forecast project needs. Review collected by and hosted on G2.com.

We are issue some issues with timesheet validation which forces us to recreate our internal projects every once in a while but nothing we cannot live with. Most of our other problems are more process or operation dependent than related to the PSA itself. Review collected by and hosted on G2.com.

The client support is helpful and once you have taken the training offered, it becomes easier to configure. It is not that user-friendly, though and so it takes time to adapt to. Review collected by and hosted on G2.com.

It is not very configurable and cannot be easily adapted to processes as they have their view on what best practice should be and stick to it rigidly. There should be more investment in the usability of the tool and the mobile offering is very basic. Review collected by and hosted on G2.com.