--- title: Certinia PS Cloud Reviews meta\_title: 'Certinia PS Cloud Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 674 reviews by the users' company size, role or industry to find out how Certinia PS Cloud works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 674 scale: '5' date\_modified: '2026-08-11' parent\_category: name: ERP url: https://www.g2.com/categories/erp --- ### Certinia PS Cloud Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Certinia PS Cloud, enjoying seamless navigation and integrated project management. [(63 mentions)](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1758285&qs=pros-and-cons#reviews) Users value the **efficiency in project management** with Certinia PS Cloud, significantly saving time in operations. [(41 mentions)](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759161&qs=pros-and-cons#reviews) Users value the **seamless reporting capabilities** of Certinia PS Cloud, enhancing efficiency throughout the professional-services lifecycle. [(38 mentions)](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1760333&qs=pros-and-cons#reviews) Users value the **user-friendly integration** of Certinia PS Cloud, simplifying management of projects and resources effectively. [(36 mentions)](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1758556&qs=pros-and-cons#reviews) Users value the **native Salesforce integration** of Certinia PS Cloud, enhancing seamless functionality across various business sizes. [(29 mentions)](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759883&qs=pros-and-cons#reviews) Users find the **learning curve steep** with Certinia PS Cloud, citing challenges in understanding the software without formal training. [(28 mentions)](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759150&qs=pros-and-cons#reviews) Users find the **complex usability** of Certinia PS Cloud challenging, especially with its steep learning curve and cluttered interface. [(20 mentions)](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759379&qs=pros-and-cons#reviews) Users find **difficult customization** of Certinia PS Cloud hampers efficiency, requiring extensive skills and time for configuration. [(17 mentions)](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1758193&qs=pros-and-cons#reviews) Users experience **slow performance** with Certinia PS Cloud, leading to frustrations in functionality and productivity challenges. [(17 mentions)](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759344&qs=pros-and-cons#reviews) Users find the **missing features** in Certinia PS Cloud limit usability and resource management capabilities. [(16 mentions)](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759668&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Certinia PS Cloud ##### 1. Ease of Use Users appreciate the **ease of use** of Certinia PS Cloud, enjoying seamless navigation and integrated project management. [ See 63 mentions ](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1758285&qs=pros-and-cons#reviews) See Related User Reviews ![Manoj G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manoj G.") MG Manoj G. Enterprise (\> 1000 emp.) 4.5/5 "Platform you already know, only better" What do you like about Certinia PS Cloud? I like how well it integrates with Salesforce ecosystem & they also keep in pace with salesforce new features & upgrades ![Yassin O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yassin O.") YO Yassin O. Enterprise (\> 1000 emp.) 4.5/5 "Automated Project Management Tool within the Clouds" What do you like about Certinia PS Cloud? like the continued focus on connecting the full professional-services lifecycle in one place. The relationship between opportunities, projects, resour ##### 2. Project Management Users value the **efficiency in project management** with Certinia PS Cloud, significantly saving time in operations. [ See 41 mentions ](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759161&qs=pros-and-cons#reviews) See Related User Reviews ![swarit s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "swarit s.") SS swarit s. Mid-Market (51-1000 emp.) 3.5/5 "Comprehensive Features with a Steep Learning Curve and Pricey Setup" What do you like about Certinia PS Cloud? This platform offers a comprehensive end-to-end service ecosystem, seamlessly integrating project management, resource scheduling, and customer succes ![Pablo R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pablo R.") PR Pablo R. Enterprise (\> 1000 emp.) 5.0/5 "Seamless Salesforce Integration Elevates Project Management" What do you like about Certinia PS Cloud? What I like best about Certinia PS Cloud is its deep integration with Salesforce, which creates a unified platform for both project and financial data ##### 3. Reporting Users value the **seamless reporting capabilities** of Certinia PS Cloud, enhancing efficiency throughout the professional-services lifecycle. [ See 38 mentions ](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1760333&qs=pros-and-cons#reviews) See Related User Reviews ![Naman A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naman A.") NA Naman A. Small-Business (50 or fewer emp.) 5.0/5 "Enabling streamlined handoffs and Improved profit margins" What do you like about Certinia PS Cloud? It's agentic AI integrations help core workflows to automate manual tasks and drastically cut resource matching times by matching employee skills agai ![Yassin O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yassin O.") YO Yassin O. Enterprise (\> 1000 emp.) 4.5/5 "Automated Project Management Tool within the Clouds" What do you like about Certinia PS Cloud? like the continued focus on connecting the full professional-services lifecycle in one place. The relationship between opportunities, projects, resour ##### 4. User-Friendly Users value the **user-friendly integration** of Certinia PS Cloud, simplifying management of projects and resources effectively. [ See 36 mentions ](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1758556&qs=pros-and-cons#reviews) See Related User Reviews ![Yassin O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yassin O.") YO Yassin O. Enterprise (\> 1000 emp.) 4.5/5 "Automated Project Management Tool within the Clouds" What do you like about Certinia PS Cloud? like the continued focus on connecting the full professional-services lifecycle in one place. The relationship between opportunities, projects, resour ![Shiv S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shiv S.") SS Shiv S. Mid-Market (51-1000 emp.) 5.0/5 "An automated tool for managing professional services." What do you like about Certinia PS Cloud? I like best about Certinia PS Cloud is how easy it is to configure and use, thanks to its native integration with the Salesforce platform. You get the ##### 5. Salesforce Integration Users value the **native Salesforce integration** of Certinia PS Cloud, enhancing seamless functionality across various business sizes. [ See 29 mentions ](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759883&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.0/5 "Business Systems Manager " What do you like about Certinia PS Cloud? I still like that Certinia is built on the Salesforce platform and using Einstein reporting to solve complex business scenarios. ![Pablo R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pablo R.") PR Pablo R. Enterprise (\> 1000 emp.) 5.0/5 "Seamless Salesforce Integration Elevates Project Management" What do you like about Certinia PS Cloud? What I like best about Certinia PS Cloud is its deep integration with Salesforce, which creates a unified platform for both project and financial data ### 5 Cons or Disadvantages of Certinia PS Cloud ##### 1. Learning Curve Users find the **learning curve steep** with Certinia PS Cloud, citing challenges in understanding the software without formal training. [ See 28 mentions ](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759150&qs=pros-and-cons#reviews) See Related User Reviews ![Yassin O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yassin O.") YO Yassin O. Enterprise (\> 1000 emp.) 4.5/5 "Automated Project Management Tool within the Clouds" What do you dislike about Certinia PS Cloud? One area Certinia PS Cloud could improve is making corrections and reversals easier to manage. For example, when timecards are created against the wro ![swarit s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "swarit s.") SS swarit s. Mid-Market (51-1000 emp.) 3.5/5 "Comprehensive Features with a Steep Learning Curve and Pricey Setup" What do you dislike about Certinia PS Cloud? The platform is quite complex and comes with a steep learning curve. The premium pricing is also a concern, and the deployment process tends to be ver ##### 2. Complex Usability Users find the **complex usability** of Certinia PS Cloud challenging, especially with its steep learning curve and cluttered interface. [ See 20 mentions ](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759379&qs=pros-and-cons#reviews) See Related User Reviews ![swarit s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "swarit s.") SS swarit s. Mid-Market (51-1000 emp.) 3.5/5 "Comprehensive Features with a Steep Learning Curve and Pricey Setup" What do you dislike about Certinia PS Cloud? The platform is quite complex and comes with a steep learning curve. The premium pricing is also a concern, and the deployment process tends to be ver ST Samarth T. Mid-Market (51-1000 emp.) 4.0/5 "Best tool available on Salesforce Marketplace for PSA." What do you dislike about Certinia PS Cloud? Not very detailed documentation is available. The available one is also not very structured. We have to rely a lot on Financial Force Support than hav ##### 3. Difficult Customization Users find **difficult customization** of Certinia PS Cloud hampers efficiency, requiring extensive skills and time for configuration. [ See 17 mentions ](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1758193&qs=pros-and-cons#reviews) See Related User Reviews ![Girish A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Girish A.") GA Girish A. Mid-Market (51-1000 emp.) 5.0/5 "Powering Services Excellence with Certinia PS Cloud" What do you dislike about Certinia PS Cloud? Project has ton of data captured in Certinia. The ability to provide project status report is too clumsy. With AI, there is high possibility to now ha ![Deepthi H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deepthi H.") DH Deepthi H. Enterprise (\> 1000 emp.) 5.0/5 "Analytics at ease" What do you dislike about Certinia PS Cloud? Not intuitive of datasets, difficult to add new objects ##### 4. Slow Performance Users experience **slow performance** with Certinia PS Cloud, leading to frustrations in functionality and productivity challenges. [ See 17 mentions ](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759344&qs=pros-and-cons#reviews) See Related User Reviews ![Iulian E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Iulian E.") IE Iulian E. Mid-Market (51-1000 emp.) 0.0/5 "Inefficient System for High-Transaction Businesses & Unresponsive Customer Service" What do you dislike about Certinia PS Cloud? The implementation process is not progressing forward because it seems like they think they are the keepers of the truth and don't ask enough question ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Super Administrator since 2015" What do you dislike about Certinia PS Cloud? If your company processes \> 1000 billing events over month end, the generation process might get stuck in a "Waiting for status..." loop, often due ##### 5. Missing Features Users find the **missing features** in Certinia PS Cloud limit usability and resource management capabilities. [ See 16 mentions ](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759668&qs=pros-and-cons#reviews) See Related User Reviews ![Deepthi H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deepthi H.") DH Deepthi H. Enterprise (\> 1000 emp.) 5.0/5 "Analytics at ease" What do you dislike about Certinia PS Cloud? Not intuitive of datasets, difficult to add new objects SP Spencer P. Mid-Market (51-1000 emp.) 4.0/5 "Great Product, Lots of Options, Great End-to-End Option" What do you dislike about Certinia PS Cloud? Development releasing things too quickly, could use more testing/feedback for newer features MR Momchil R. Administrator Enterprise (\> 1000 emp.) 11/1/2022 "Overall excellent experience and service from FF" 5/5 What do you like best about Certinia PS Cloud? Easy to handle as admin with many options to configure without customization. Support and service are providing excellent experience. Review collected by and hosted on G2.com. What do you dislike about Certinia PS Cloud? Better documentation on the configuration options by Certinia would be appreciated. Review collected by and hosted on G2.com. What problems is Certinia PS Cloud solving and how is that benefiting you? We use PSA for complex project management, skill maintenance and resource request management. Review collected by and hosted on G2.com. Show More 5/20/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SP Spencer P. Sales Operations Associate Mid-Market (51-1000 emp.) 7/28/2023 "Great Product, Lots of Options, Great End-to-End Option" 4/5 What do you like best about Certinia PS Cloud? Natively built on salesforce and all in one platform -- not much need for using external systems Review collected by and hosted on G2.com. What do you dislike about Certinia PS Cloud? Development releasing things too quickly, could use more testing/feedback for newer features Review collected by and hosted on G2.com. What problems is Certinia PS Cloud solving and how is that benefiting you? Resource Management, Project Management. Systematizing many processes that were previously done in excel or via meetings. Review collected by and hosted on G2.com. Show More 5/6/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 6/13/2022 "Software meets requirements & good support from FF team" 4/5 What do you like best about Certinia PS Cloud? Utilisation reporting, project financial analysis, ability to tailor software to our requirements Review collected by and hosted on G2.com. What do you dislike about Certinia PS Cloud? Improve & simplify resources for users learning how to do something new in the software Review collected by and hosted on G2.com. Recommendations to others considering Certinia PS Cloud: An internal project team for the implementation to be a success Review collected by and hosted on G2.com. What problems is Certinia PS Cloud solving and how is that benefiting you? Resource forecasting, tracking profitability Review collected by and hosted on G2.com. Show More 7/16/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Pranav T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pranav T.") PT Pranav T. Software Engineer Mid-Market (51-1000 emp.) 8/19/2023 Guest users or non-business users of the software, not included in G2 scores. "Review for Certinia PS Cloud" 5/5 What do you like best about Certinia PS Cloud? Quarterly release, always updated UI, quick bug fixings, attractive UI for resource management. Review collected by and hosted on G2.com. What do you dislike about Certinia PS Cloud? I personally dislike nothing, it offers very useful tools and workspaces to the users. Review collected by and hosted on G2.com. What problems is Certinia PS Cloud solving and how is that benefiting you? Helps in resources management. Review collected by and hosted on G2.com. Show More 5/22/2025 Current UserValidated ReviewerSource: Organic Review from User Profile ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 5/9/2025 "Professional services automation with strong financial integration" 4/5 What do you like best about Certinia PS Cloud? The integration with Salesforce is useful for project management and financial operations within one system Review collected by and hosted on G2.com. What do you dislike about Certinia PS Cloud? Slow page loading time and user interface complex and clunky Review collected by and hosted on G2.com. What problems is Certinia PS Cloud solving and how is that benefiting you? Real-Time Financial Visibility: With integrated billing, revenue recognition, and forecasting, finance teams can make faster, data-driven decisions. benefits lead to faster project delivery, better profitability, and stronger collaboration across departments. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jared M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jared M.") JM Jared M. Financial Advisor Information Technology and Services Mid-Market (51-1000 emp.) 5/19/2020 "Excellent features with financial accounting and project management." 5/5 What do you like best about Certinia PS Cloud? Fascinating with it's bank reconciliation. Review collected by and hosted on G2.com. What do you dislike about Certinia PS Cloud? They should improve on mobile interface. Review collected by and hosted on G2.com. Recommendations to others considering Certinia PS Cloud: Yes it's great with financial accounting and inventory control. Review collected by and hosted on G2.com. What problems is Certinia PS Cloud solving and how is that benefiting you? Effective with financial accounting. Easy to intergrate the modules together using a single database source. Very cost effective and love it. More useful with inventory control and reporting. Review collected by and hosted on G2.com. Show More 5/8/2025 Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") GO Verified User in Oil & Energy Mid-Market (51-1000 emp.) 5/23/2025 Guest users or non-business users of the software, not included in G2 scores. "PS cloud review" 4/5 What do you like best about Certinia PS Cloud? Quite easy to get started but will take time learn and utilise all the features. Extensive customization options and resource optimization, and integrates seamlessly with Salesforce. Not used customer support yet so can't comment. Review collected by and hosted on G2.com. What do you dislike about Certinia PS Cloud? Found it a bit complex when trying to customise and implementing Review collected by and hosted on G2.com. What problems is Certinia PS Cloud solving and how is that benefiting you? Helps solve the problem of overbooking, underutilization, or assigning the wrong resources to projects. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Uday R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Uday R.") UR Uday R. Mid-Market (51-1000 emp.) 12/22/2023 "The best automation solution for managing professional services" 4.5/5 What do you like best about Certinia PS Cloud? Being able to see a project's status, resource utilization, and financial performance in real time is one of FinancialForce PSA's main advantages. Users can use this to make data-driven decisions and track key performance indicators instantly. Enabling users to anticipate project profitability and detect possible problems before they happen, the enhanced forecasting skills are equally amazing. Its flexibility and scalability also make the software a good choice for businesses of all kinds, and its mobile accessibility and Salesforce connection further enhance its allure. It is easy to use and easy to implement. Customer support is good. Review collected by and hosted on G2.com. What do you dislike about Certinia PS Cloud? In particular, for individuals who are unfamiliar with the Salesforce platform, some customers have complained that the program can be complicated and challenging to use. The loading time of the page is longer. Review collected by and hosted on G2.com. What problems is Certinia PS Cloud solving and how is that benefiting you? In our company, PSA is a really useful tool for project managers. The fact that we can add more fields or apex to modify it is amazing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite AT Andrew T. Enterprise (\> 1000 emp.) 12/6/2023 "Certinia - A Huge Improvement to Professional Services Reporting!" 4.5/5 What do you like best about Certinia PS Cloud? Easy to use - especially if you have Salesforce background, the tool is customizable and the customer support team is helpful in showing us where we can best leverage upgrades and new features. There is good visibility to the entire organization to show Project workflow, progress, and financials that isn't limited to just services management. Review collected by and hosted on G2.com. What do you dislike about Certinia PS Cloud? Datasets in Certinia do not always feed into data vizualization tools one to one causing issues in reporting and requiring additional effort to smooth out data points. End users occasionally will complain about the large number of required fields needed in reporting which leads to breaks in time tracking and analytics due to data hygiene. Review collected by and hosted on G2.com. What problems is Certinia PS Cloud solving and how is that benefiting you? Huge in solving automation processes and the tool is relatively straightforward requiring minimal training for end users to get started. PS Cloud is constantly being ugpraded and the team is responsive in fixes which helps us with the best utilization of our time and effort when it comes to reporting and analytics. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite PG Piyush g. Small-Business (50 or fewer emp.) 12/20/2023 "Greatest option for a business" 4.5/5 What do you like best about Certinia PS Cloud? Due to its foundation in the Salesforce platform, it is user-friendly. It has features like quick customer service and the ability to manage workers, customers, projects, finances, etc. It is quite simple to integrate with the other programs and put into practice. PS Cloud is used extremely frequently. Customer support is good. Review collected by and hosted on G2.com. What do you dislike about Certinia PS Cloud? I believe the PS Cloud could benefit even more by the addition of some completely new items. Since I've seen a lot of customisations made to PSA by customers, it may be helpful to you to obtain some fresh ideas if Certenia conducted some study on its clientele to find out what customisations they are making! Review collected by and hosted on G2.com. What problems is Certinia PS Cloud solving and how is that benefiting you? One excellent aspect that aids in effective resource management is resource management. Another fantastic tool that keeps us organised and allows us to compare projects from different versions is project management. Review collected by and hosted on G2.com. 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