--- title: Certinia PS Cloud Reviews meta\_title: 'Certinia PS Cloud Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 674 reviews by the users' company size, role or industry to find out how Certinia PS Cloud works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 674 scale: '5' date\_modified: '2026-08-09' parent\_category: name: ERP url: https://www.g2.com/categories/erp --- ### Certinia PS Cloud Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Certinia PS Cloud, enjoying seamless navigation and integrated project management. [(63 mentions)](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1758285&qs=pros-and-cons#reviews) Users value the **efficiency in project management** with Certinia PS Cloud, significantly saving time in operations. [(41 mentions)](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759161&qs=pros-and-cons#reviews) Users value the **seamless reporting capabilities** of Certinia PS Cloud, enhancing efficiency throughout the professional-services lifecycle. [(38 mentions)](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1760333&qs=pros-and-cons#reviews) Users value the **user-friendly integration** of Certinia PS Cloud, simplifying management of projects and resources effectively. [(36 mentions)](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1758556&qs=pros-and-cons#reviews) Users value the **native Salesforce integration** of Certinia PS Cloud, enhancing seamless functionality across various business sizes. [(29 mentions)](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759883&qs=pros-and-cons#reviews) Users find the **learning curve steep** with Certinia PS Cloud, citing challenges in understanding the software without formal training. [(28 mentions)](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759150&qs=pros-and-cons#reviews) Users find the **complex usability** of Certinia PS Cloud challenging, especially with its steep learning curve and cluttered interface. [(20 mentions)](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759379&qs=pros-and-cons#reviews) Users find **difficult customization** of Certinia PS Cloud hampers efficiency, requiring extensive skills and time for configuration. [(17 mentions)](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1758193&qs=pros-and-cons#reviews) Users experience **slow performance** with Certinia PS Cloud, leading to frustrations in functionality and productivity challenges. [(17 mentions)](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759344&qs=pros-and-cons#reviews) Users find the **missing features** in Certinia PS Cloud limit usability and resource management capabilities. [(16 mentions)](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759668&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Certinia PS Cloud ##### 1. Ease of Use Users appreciate the **ease of use** of Certinia PS Cloud, enjoying seamless navigation and integrated project management. [ See 63 mentions ](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1758285&qs=pros-and-cons#reviews) See Related User Reviews ![Manoj G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manoj G.") MG Manoj G. Enterprise (\> 1000 emp.) 4.5/5 "Platform you already know, only better" What do you like about Certinia PS Cloud? I like how well it integrates with Salesforce ecosystem & they also keep in pace with salesforce new features & upgrades ![Yassin O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yassin O.") YO Yassin O. Enterprise (\> 1000 emp.) 4.5/5 "Automated Project Management Tool within the Clouds" What do you like about Certinia PS Cloud? like the continued focus on connecting the full professional-services lifecycle in one place. The relationship between opportunities, projects, resour ##### 2. Project Management Users value the **efficiency in project management** with Certinia PS Cloud, significantly saving time in operations. [ See 41 mentions ](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759161&qs=pros-and-cons#reviews) See Related User Reviews ![swarit s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "swarit s.") SS swarit s. Mid-Market (51-1000 emp.) 3.5/5 "Comprehensive Features with a Steep Learning Curve and Pricey Setup" What do you like about Certinia PS Cloud? This platform offers a comprehensive end-to-end service ecosystem, seamlessly integrating project management, resource scheduling, and customer succes ![Pablo R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pablo R.") PR Pablo R. Enterprise (\> 1000 emp.) 5.0/5 "Seamless Salesforce Integration Elevates Project Management" What do you like about Certinia PS Cloud? What I like best about Certinia PS Cloud is its deep integration with Salesforce, which creates a unified platform for both project and financial data ##### 3. Reporting Users value the **seamless reporting capabilities** of Certinia PS Cloud, enhancing efficiency throughout the professional-services lifecycle. [ See 38 mentions ](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1760333&qs=pros-and-cons#reviews) See Related User Reviews ![Naman A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naman A.") NA Naman A. Small-Business (50 or fewer emp.) 5.0/5 "Enabling streamlined handoffs and Improved profit margins" What do you like about Certinia PS Cloud? It's agentic AI integrations help core workflows to automate manual tasks and drastically cut resource matching times by matching employee skills agai ![Yassin O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yassin O.") YO Yassin O. Enterprise (\> 1000 emp.) 4.5/5 "Automated Project Management Tool within the Clouds" What do you like about Certinia PS Cloud? like the continued focus on connecting the full professional-services lifecycle in one place. The relationship between opportunities, projects, resour ##### 4. User-Friendly Users value the **user-friendly integration** of Certinia PS Cloud, simplifying management of projects and resources effectively. [ See 36 mentions ](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1758556&qs=pros-and-cons#reviews) See Related User Reviews ![Yassin O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yassin O.") YO Yassin O. Enterprise (\> 1000 emp.) 4.5/5 "Automated Project Management Tool within the Clouds" What do you like about Certinia PS Cloud? like the continued focus on connecting the full professional-services lifecycle in one place. The relationship between opportunities, projects, resour ![Shiv S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shiv S.") SS Shiv S. Mid-Market (51-1000 emp.) 5.0/5 "An automated tool for managing professional services." What do you like about Certinia PS Cloud? I like best about Certinia PS Cloud is how easy it is to configure and use, thanks to its native integration with the Salesforce platform. You get the ##### 5. Salesforce Integration Users value the **native Salesforce integration** of Certinia PS Cloud, enhancing seamless functionality across various business sizes. [ See 29 mentions ](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759883&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.0/5 "Business Systems Manager " What do you like about Certinia PS Cloud? I still like that Certinia is built on the Salesforce platform and using Einstein reporting to solve complex business scenarios. ![Pablo R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pablo R.") PR Pablo R. Enterprise (\> 1000 emp.) 5.0/5 "Seamless Salesforce Integration Elevates Project Management" What do you like about Certinia PS Cloud? What I like best about Certinia PS Cloud is its deep integration with Salesforce, which creates a unified platform for both project and financial data ### 5 Cons or Disadvantages of Certinia PS Cloud ##### 1. Learning Curve Users find the **learning curve steep** with Certinia PS Cloud, citing challenges in understanding the software without formal training. [ See 28 mentions ](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759150&qs=pros-and-cons#reviews) See Related User Reviews ![Yassin O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yassin O.") YO Yassin O. Enterprise (\> 1000 emp.) 4.5/5 "Automated Project Management Tool within the Clouds" What do you dislike about Certinia PS Cloud? One area Certinia PS Cloud could improve is making corrections and reversals easier to manage. For example, when timecards are created against the wro ![swarit s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "swarit s.") SS swarit s. Mid-Market (51-1000 emp.) 3.5/5 "Comprehensive Features with a Steep Learning Curve and Pricey Setup" What do you dislike about Certinia PS Cloud? The platform is quite complex and comes with a steep learning curve. The premium pricing is also a concern, and the deployment process tends to be ver ##### 2. Complex Usability Users find the **complex usability** of Certinia PS Cloud challenging, especially with its steep learning curve and cluttered interface. [ See 20 mentions ](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759379&qs=pros-and-cons#reviews) See Related User Reviews ![swarit s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "swarit s.") SS swarit s. Mid-Market (51-1000 emp.) 3.5/5 "Comprehensive Features with a Steep Learning Curve and Pricey Setup" What do you dislike about Certinia PS Cloud? The platform is quite complex and comes with a steep learning curve. The premium pricing is also a concern, and the deployment process tends to be ver ST Samarth T. Mid-Market (51-1000 emp.) 4.0/5 "Best tool available on Salesforce Marketplace for PSA." What do you dislike about Certinia PS Cloud? Not very detailed documentation is available. The available one is also not very structured. We have to rely a lot on Financial Force Support than hav ##### 3. Difficult Customization Users find **difficult customization** of Certinia PS Cloud hampers efficiency, requiring extensive skills and time for configuration. [ See 17 mentions ](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1758193&qs=pros-and-cons#reviews) See Related User Reviews ![Girish A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Girish A.") GA Girish A. Mid-Market (51-1000 emp.) 5.0/5 "Powering Services Excellence with Certinia PS Cloud" What do you dislike about Certinia PS Cloud? Project has ton of data captured in Certinia. The ability to provide project status report is too clumsy. With AI, there is high possibility to now ha ![Deepthi H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deepthi H.") DH Deepthi H. Enterprise (\> 1000 emp.) 5.0/5 "Analytics at ease" What do you dislike about Certinia PS Cloud? Not intuitive of datasets, difficult to add new objects ##### 4. Slow Performance Users experience **slow performance** with Certinia PS Cloud, leading to frustrations in functionality and productivity challenges. [ See 17 mentions ](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759344&qs=pros-and-cons#reviews) See Related User Reviews ![Iulian E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Iulian E.") IE Iulian E. Mid-Market (51-1000 emp.) 0.0/5 "Inefficient System for High-Transaction Businesses & Unresponsive Customer Service" What do you dislike about Certinia PS Cloud? The implementation process is not progressing forward because it seems like they think they are the keepers of the truth and don't ask enough question ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Super Administrator since 2015" What do you dislike about Certinia PS Cloud? If your company processes \> 1000 billing events over month end, the generation process might get stuck in a "Waiting for status..." loop, often due ##### 5. Missing Features Users find the **missing features** in Certinia PS Cloud limit usability and resource management capabilities. [ See 16 mentions ](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759668&qs=pros-and-cons#reviews) See Related User Reviews ![Deepthi H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deepthi H.") DH Deepthi H. Enterprise (\> 1000 emp.) 5.0/5 "Analytics at ease" What do you dislike about Certinia PS Cloud? Not intuitive of datasets, difficult to add new objects SP Spencer P. Mid-Market (51-1000 emp.) 4.0/5 "Great Product, Lots of Options, Great End-to-End Option" What do you dislike about Certinia PS Cloud? Development releasing things too quickly, could use more testing/feedback for newer features ST Shreya T. Engineering Information Services Enterprise (\> 1000 emp.) 1/13/2026 Guest users or non-business users of the software, not included in G2 scores. "All project in one roof" 4/5 What do you like best about Certinia PS Cloud? We can find all the details on one site. It has tabs for projects, deadlines, work completed,billing, reports everything for all the project under one roof. Team leads can access this tool and see the improvement and ongoing activity on their project. Review collected by and hosted on G2.com. What do you dislike about Certinia PS Cloud? We have to learn it, its not like just install and start working it. It is built on salesforce so we need to learn how to use it effectively and manage every dashboard on it. Review collected by and hosted on G2.com. What problems is Certinia PS Cloud solving and how is that benefiting you? I feel when a many projects are managed by a company or a single individual , it is tough for him to keep a track of everything , so here it is very beneficial. Everything is tracked and all reports are generated and even we can find cost and billing reports. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Amaro F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amaro F.") AF Amaro F. PM Small-Business (50 or fewer emp.) 1/8/2026 Guest users or non-business users of the software, not included in G2 scores. "Centralized Project Management with Room for Improved Usability" 3.5/5 What do you like best about Certinia PS Cloud? What I like best about Certinia PS Cloud is how seamlessly it centralizes project management, resource planning, and financials in a single, unified platform. It gives real-time visibility into project health, helps optimize resource allocation, and provides accurate forecasting, which makes daily decision-making much more efficient. Review collected by and hosted on G2.com. What do you dislike about Certinia PS Cloud? What I dislike about Certinia PS Cloud is that some areas still feel more complex than they need to be. Certain workflows require too many steps, and the interface can be less intuitive for new users. Review collected by and hosted on G2.com. What problems is Certinia PS Cloud solving and how is that benefiting you? Certinia PS Cloud is helping solve the lack of visibility and alignment across projects, resources, and financials. By bringing everything into a single platform, it eliminates manual spreadsheets, reduces errors, and speeds up decision-making. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![swarit s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "swarit s.") SS swarit s. Senior Design Engineer Mid-Market (51-1000 emp.) 1/6/2026 "Comprehensive Features with a Steep Learning Curve and Pricey Setup" 3.5/5 What do you like best about Certinia PS Cloud? This platform offers a comprehensive end-to-end service ecosystem, seamlessly integrating project management, resource scheduling, and customer success. Its robust resource management tools are particularly effective in optimizing utilization by ensuring that the right skills are matched to each project. Review collected by and hosted on G2.com. What do you dislike about Certinia PS Cloud? The platform is quite complex and comes with a steep learning curve. The premium pricing is also a concern, and the deployment process tends to be very lengthy. Review collected by and hosted on G2.com. What problems is Certinia PS Cloud solving and how is that benefiting you? Inefficient resource management is addressed through its skill-based resource scheduling. The platform also automates the services lifecycle, reducing the manual and error-prone aspects of project operations. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Iulian E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Iulian E.") IE Iulian E. Director of IT Mid-Market (51-1000 emp.) 12/15/2025 "Inefficient System for High-Transaction Businesses & Unresponsive Customer Service" 0/5 What do you like best about Certinia PS Cloud? After the experience we had with them and implementation company, nothing Review collected by and hosted on G2.com. What do you dislike about Certinia PS Cloud? The implementation process is not progressing forward because it seems like they think they are the keepers of the truth and don't ask enough questions to understand the process and data models for the other apps involved. The follow-up from Certinia is lacking or incomplete. It complicates our accounting processes and wasn't able to deliver. The initial setup was very hard and never fully happened. Review collected by and hosted on G2.com. What problems is Certinia PS Cloud solving and how is that benefiting you? Certinia PS Cloud complicates our accounting process instead of solving issues. Implementation is difficult, incomplete, and lacks proper follow-up. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AS Anup S. Principal Engineer Enterprise (\> 1000 emp.) 10/31/2022 "Powerful & Efficient Project Management tool" 5/5 What do you like best about Certinia PS Cloud? The latest features in Certinia PS Cloud that stand out: AI-Powered Scoping – Uses Salesforce Einstein to generate accurate project scopes quickly. Real-Time Analytics – Combines live and historical data for better forecasting and decision-making. Risk Prediction Tools – Flags staffing and margin risks early using AI models. Smarter Estimations – New spreadsheet-style Estimate Builder simplifies project quoting. Award-Winning Resourcing – Recognized for demand-side workforce planning excellence. Review collected by and hosted on G2.com. What do you dislike about Certinia PS Cloud? Here are few areas where I think that Certinia PS Cloud could improve: Complex Setup – Implementation can be time-consuming and technical. UI Consistency – Some modules have inconsistent interfaces. Customization Gaps – Certain customizations require advanced skills. Reporting Flexibility – Users want more advanced, customizable reports. Support & Docs – Support response times and documentation could be better. Review collected by and hosted on G2.com. What problems is Certinia PS Cloud solving and how is that benefiting you? PSA helps in resource allocation with proper utilization, resource planner provides better view of allocation with useful information. It also provide timecard functionality which helps to track time spend. Review collected by and hosted on G2.com. Show More 5/21/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CR Callum R. Software Developer and support Analyst Mid-Market (51-1000 emp.) 5/7/2025 "A Powerful and Seamlessly Integrated PSA Solution" 4.5/5 What do you like best about Certinia PS Cloud? As someone responsible for managing service delivery and operational efficiency, I’ve found Certinia PS Cloud to be an outstanding PSA platform that truly supports every stage of the project lifecycle. Because it’s built natively on Salesforce, it provides a seamless connection between sales, service delivery, and finance, which has been a huge win for our operations. One of the things I appreciate most is how easy it is to use. The interface feels intuitive, and getting new team members up to speed doesn’t require much effort. Implementation was also relatively smooth, especially compared to other enterprise platforms we’ve rolled out—it’s clear the team behind Certinia has thought through the onboarding experience. We use the platform daily across multiple teams, and it’s become central to how we manage projects, track time, and handle resource planning. The range of features is impressive, yet it doesn’t feel overwhelming. Everything from project forecasting to billing is right there when you need it. Customer support has been another strong point. Whenever we’ve had questions or needed help, their team has been responsive and knowledgeable. And because it’s built on Salesforce, integration with our other tools was basically seamless—no major workarounds or custom builds required. Overall, Certinia PS Cloud has been a reliable, efficient, and user-friendly solution that continues to deliver value as we scale. Review collected by and hosted on G2.com. What do you dislike about Certinia PS Cloud? Learning Curve for New Users: Can be overwhelming for users unfamiliar with Salesforce. Complex UI: Some screens feel cluttered, and navigation between records could be smoother. Click-Heavy Workflows: Certain processes require multiple steps that could be streamlined. Performance on Large Data Sets: Occasionally experiences slowdowns when handling complex reports or high volumes of data Review collected by and hosted on G2.com. What problems is Certinia PS Cloud solving and how is that benefiting you? Certinia PS Cloud has helped solve several key challenges that are common in services-driven organizations. Before implementing the platform, we struggled with disconnected systems between sales, delivery, and finance, which led to delays, data inconsistencies, and a lack of visibility into project and financial performance. Manual processes for resource planning, time tracking, and billing were time-consuming and prone to errors, making it difficult to forecast accurately or scale operations efficiently. Additionally, we had limited real-time insight into project health, utilization, and revenue, which impacted our ability to make timely and informed decisions. Since adopting Certinia PS Cloud, we've seen a significant improvement in operational efficiency and visibility. The native integration with Salesforce allows us to manage the entire project lifecycle from a single platform, eliminating silos and reducing administrative overhead. Real-time dashboards and reports provide clarity on project performance and resource capacity, helping us plan more effectively and deliver work on time and within budget. Billing and revenue recognition have become faster and more accurate, leading to healthier cash flow and improved client satisfaction. Overall, the platform has enabled us to run a more connected, data-driven, and scalable professional services organization. Review collected by and hosted on G2.com. Show More 5/14/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software 4/28/2026 "Improved my job immeasurably" 5/5 What do you like best about Certinia PS Cloud? Pulling all of the disparate elements of my job into one platform allowed me to improve my workflows and productivity. Review collected by and hosted on G2.com. What do you dislike about Certinia PS Cloud? I have yet to find that out four months after we went live Review collected by and hosted on G2.com. What problems is Certinia PS Cloud solving and how is that benefiting you? Previously we had different elements in different. Consolidating them in one platform had driven efficiencies across the value chain Review collected by and hosted on G2.com. Show More Response from Omoyeme Anofojie of Certinia PS Cloud [Editedit](https://www.g2.com/survey_responses/certinia-ps-cloud-review-12705016/official_response/edit) Great to see the platform consolidation paying off so quickly. Four months in, the move away from disparate systems is already streamlining your workflows. Successfully unifying those elements into a single value chain is a major milestone, and we’re glad to see it’s delivering the productivity gains you were looking for. Our goal is to keep that momentum building. Since you mentioned 'improving workflows,' you might find the recent Winter ’26 updates to Time Card Adjustments particularly useful. They were designed to remove the friction of 'reject-and-resubmit' cycles, keeping your data clean without extra manual steps. We appreciate you sharing your experience so far. We're looking forward to seeing how your team continues to scale on the platform. Validated ReviewerIncentivizedSource: Seller invite ![Shauna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shauna S.") SS Shauna S. Mid-Market (51-1000 emp.) 10/10/2023 "Certinia PS is an excellent tool to help measure success of your Professional Services organization" 5/5 What do you like best about Certinia PS Cloud? The sophisticated solution provided by Certinia PS Cloud makes it malleable to almost all situations a business would want to track. Because it is embedded in Salesforce and designed to work with the Standard Objects, it is easy to enhance with customizations specific to your business. However, out of the box, it is ready for you to start making the day-to-day decisions that are crucial to the success of a professional services company. Although I was not part of the organization when PSA was implemented, it only took about 90 days from the initial installation of the App to go live. This included a data transformation and load at go-live as well. After the initial go-live, we integrated it into the legacy finance system. We have since upgraded to a two-way integration. This was key to tying several of our processes back into PSA for tracking and monitoring by our PMO and Ops teams. As the head of Ops and Staffing, one of my most well-known sayings is, "If it isn't in PSA, the ask (meaning requesting a resource) isn't real." Having the entirety of our PMO and Sales teams on board with this sentiment ensures that all of our data is captured. This allows us to use PSA as our source of truth for our business. Review collected by and hosted on G2.com. What do you dislike about Certinia PS Cloud? The biggest downside is the learning curve of the data model. It takes a while to master, but once you have figured it out, it makes pulling the data out of your tool clean and easy. Certinia is always there to answer questions on the Community Portal. This will also help with that learning curve and clarify the variety between the features' differences. Review collected by and hosted on G2.com. What problems is Certinia PS Cloud solving and how is that benefiting you? Resource management/sourcing is the key problem solved. However, by using Certinia PS Cloud, it also allows for the slicing and analyzing of the data for historical and future forecasts. Review collected by and hosted on G2.com. Show More 5/5/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Girish A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Girish A.") GA Girish A. Technical Solutions Manager II Mid-Market (51-1000 emp.) 7/2/2025 "Powering Services Excellence with Certinia PS Cloud" 5/5 What do you like best about Certinia PS Cloud? Certinia PS Cloud acts as a bridge that fills the gap between Sales and Services. For example, opportunity data now directly drives resourcing plans, forecasted revenue, and project creation — no more manual handovers or duplicate entries. Top standout features and aspects: Being built on the Salesforce platform allows seamless integration with CRM data—leading to better forecasting, opportunity-to-project alignment, and automation. Act as Single Source of Truth making Sales, Services, and Finance teams work off the same data, improving collaboration and visibility. Resource Management capabilities based upon skill matching and parallel view over capacity planning. Handles ASC606 compliance for billing and revenue recognition. Scalable and configurable. Executive level summary helps tracks the KPI like project profits, backlogs, resource utilization. Review collected by and hosted on G2.com. What do you dislike about Certinia PS Cloud? Project has ton of data captured in Certinia. The ability to provide project status report is too clumsy. With AI, there is high possibility to now handle it by customization. Review collected by and hosted on G2.com. What problems is Certinia PS Cloud solving and how is that benefiting you? Nuance communication has all the processes like project management, resource management, timecards and resource utilization unstitched and either in legacy or offline. Certinia PS Cloud brought it under one roof with one big picture bringing wholistic clarity and data availability 24\*7 for reporting and analysis. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Enterprise (\> 1000 emp.) 11/6/2025 "Super Administrator since 2015" 5/5 What do you like best about Certinia PS Cloud? PS Cloud is built on the Salesforce platform, it's native to Salesforce Architecture. The platform comes with inbuilt capabilities that can be used by Small, Medium & Large size customers. Data upload, data migration & integration is native to Salesforce Architecture. Now, Certinia PSA works natively with Certinia Services CPQ. Review collected by and hosted on G2.com. What do you dislike about Certinia PS Cloud? If your company processes \> 1000 billing events over month end, the generation process might get stuck in a "Waiting for status..." loop, often due to an accumulation of old or problematic Application Logs. These app logs need to deleted to process the new events. Review collected by and hosted on G2.com. What problems is Certinia PS Cloud solving and how is that benefiting you? It is solving the automation needed for the professional services team from resource management, assignment allocations, time/expense and billing/forecasting. Review collected by and hosted on G2.com. 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