The FF ERP applications integrate entirely into your Salesforce environment. The applications allow you to imbed accounting requirements for successful billing processes directly into the CRM tools. This design allows for the ultimate flexibility for setting up billing options and leveraging the ability to trigger a billing event from several different source objects. Companies genuinely appreciate the ability to have end-user flexibility. Accounting users can generate and post invoices that contain all the required information to minimize billing disputes. Review collected by and hosted on G2.com.

Integration between other FF Applications (PSA, OPI) and SF native objects still needs work to ensure continuity of handling foreign exchange rates in multi-currency companies. Review collected by and hosted on G2.com.

Interface with SalesForce and process automation. Review collected by and hosted on G2.com.

Out of the box financial reporting needs improvement. Review collected by and hosted on G2.com.

I can keep track of the accounts I'm responsible for and see the updates my team members do Review collected by and hosted on G2.com.

Sometimes it's difficult to find an account, or in general to use the search bar Review collected by and hosted on G2.com.

In the cloud, integration with Salesforce. The app is by far one of the most customizable systems on the market. FinancialForce has invested heavily in development and listens to their customers. I have been one of the lucky ones who has been asked to give feedback on enhancements and seen them come to the marketplace rather quickly Review collected by and hosted on G2.com.

Sometimes with all the development, it is hard to keep up to date especially for those solo admins. It would be great if FinancialForce would offer more admin assistance with their premier support package Review collected by and hosted on G2.com.

The fact it help us to automatically recognize revenue seamlessly. Review collected by and hosted on G2.com.

The revenue forecasting tool does not work as we expect, as it flatlines the revenue for upcoming months, but it is not actually an issue. Review collected by and hosted on G2.com.

I find it incredibly helpful how FinancialForce and Salesforce work together so seamlessly, making training far easier and eliminating the need to switch back and forth between programs. Review collected by and hosted on G2.com.

The reporting capabilities are not as robust as they should be. Review collected by and hosted on G2.com.

The tool will be a huge help to our business! Early on in our implementation, I was able to realize that this software will be transformative to our company with its detailed reporting and visibility into the ledger. Review collected by and hosted on G2.com.

I have not been able to find any at this phase of the implementation! Review collected by and hosted on G2.com.

Integrates seamlessly with Sales Force, fully customizable Review collected by and hosted on G2.com.

Might require some development even to implement simple solutions Review collected by and hosted on G2.com.

FinancialForce has excellent customer service and can quickly and accurately respond to any concerns or questions. They continue to add new features and products that make the whole accounting process more automated, smooth, and simple to use. It is also easy to import and export from Excel. Review collected by and hosted on G2.com.

As of now, we have to build our own financial statements in Excel by using a trial balance from FinancialForce. Some of the processes are time-consuming, such as running an updated aging report.Exporting large amounts of data from FinancialForce can take a long time to process. Review collected by and hosted on G2.com.

The platform is very sophisticated yet intuitive enough that users can customize the app to very granular levels to meet specific requirements. The suite of modules offered by FinancialForce is a big plus and should be sufficient to cover the needs of all businesses small and large. Review collected by and hosted on G2.com.

Some processes can be a little finicky, erroring out with no user error and requiring support intervention in order to resolve (rare). First time users may feel a bit of information overload. Wish the user community was larger/more active. Review collected by and hosted on G2.com.