For most areas it gets the job done and uses a similar structure to Salesforce. It is fairly easy to learn and one you understand the relationships it is easy to navigate around the different objects for the end user. Review collected by and hosted on G2.com.

No customizable financial statments. Every release there tends to be some heralded solution to this but so far every one of them has had its shortcomings. In the end we ended up using Microsoft Power BI which let us accomplish what we were looking for.

It is somewhat messy on an admin side. Coming from a Salesforce experience it has a lot of different areas to manage its various elements. It feels somewhat disjointed like modules were just lumped onto an existing solution. Review collected by and hosted on G2.com.

there are many solution options within the different categories for financial and resource management that have been extremely useful. Review collected by and hosted on G2.com.

Some options can be slightly challenging to navigate around, especially for new users. I would be useful to have the opportunity for quick training video's on the basics of ERP. Review collected by and hosted on G2.com.

I like the best that ERP is connected to PSA which is connected to Salesforce, creating the full customer end-to-end process in one place for most users. Review collected by and hosted on G2.com.

The complexity of the two ERP and PSA working together, how one impacts the other, this might be just do to the lack of knowledge, but can be fixed by getting more training. Review collected by and hosted on G2.com.

Being built on top of Salesforce and the seamless integration with salesforce Review collected by and hosted on G2.com.

Manual Upgrades and also the lake of reaching someone through phone to resolve issues or provide counseling faster Review collected by and hosted on G2.com.

I like how it takes existing processes before we have this extension software and helps automate and simplify our user's lives. We have a very complex business and the ability for them to track and streamline the process is great. Review collected by and hosted on G2.com.

It is a little complicated to setup, and you do need to adopt some need processes and procedures to take full advantage of the platform. But, that is like any other new technology you onboard. I I think this is a great extension overall to the FF kit. Review collected by and hosted on G2.com.

Full customer end to end process on one platform Review collected by and hosted on G2.com.

Integration can take some time and you need to have a dedicated team to assist Review collected by and hosted on G2.com.

I like how well daily tasks are organized and how effective the case system is in financial force. Review collected by and hosted on G2.com.

I dislike it when the financial force system is slow. However, it doesn't happen that often! Review collected by and hosted on G2.com.

A flexible system that allows an organization to configure requirements without code and can integrate with a lot of different applications (Other FinancialForce products, or third-party apps) Review collected by and hosted on G2.com.

A steep learning curve for first-time Salesforce users. FinancialForce's Support team is a hit or miss, when it comes to complex issues. Recommend using an implementation partner, which can add to costs. Review collected by and hosted on G2.com.

Interface with SalesForce and process automation. Review collected by and hosted on G2.com.

Out of the box financial reporting needs improvement. Review collected by and hosted on G2.com.

Integrates seamlessly with Sales Force, fully customizable Review collected by and hosted on G2.com.

Might require some development even to implement simple solutions Review collected by and hosted on G2.com.