FFA is easy to learn. Love that custom fields can be added very simply and how easy it it is to create custom reports/queries. Review collected by and hosted on G2.com.

Dislike having to switch back and forth from Lightning to Classic View for some functions. Inability to have one-time vendors or deactivate a vendor account is not ideal for Accounts Payable functions Review collected by and hosted on G2.com.

Access to real time account information an any time. Review collected by and hosted on G2.com.

European style format of built in reporting features, lack of tools to address collections activity and lack of built in solution for adding finance charges / fees to existing invoices Review collected by and hosted on G2.com.

force.com platform is extremely robust and customizeable and therefore ff as an extension of sf is a robust and powerful tool with ultiomately unlimtied customization and configursaytion options Review collected by and hosted on G2.com.

we are an scm customer and that is very clearly at the bottom of the priority list with the dev team and org as a whole Review collected by and hosted on G2.com.

Customized reporting for each member of my team Review collected by and hosted on G2.com.

You definitely need training to get the most out of the platform Review collected by and hosted on G2.com.

The product is flexible and on platform. Review collected by and hosted on G2.com.

The Billing Central product implementation team is only accessible during calls. I feel like once I'm off the call, I am off the radar until the next time. Follow-through is lacking. Review collected by and hosted on G2.com.

Easy to use and follow. Very modern look. Review collected by and hosted on G2.com.

Not that I can think of right now. We are implementing with hope to improve our shortfalls in current system. Review collected by and hosted on G2.com.

The personal attention provided by my CSM has been most helpful. Our challenges that we have been having upon implementation were immediately addressed and a 6 mos adoption process assessment was offered. Review collected by and hosted on G2.com.

I would've appreciated an FFA table facilitator during our morning user group. Review collected by and hosted on G2.com.

I like how the GL is integrated with all of the systems, PSA and HCM Review collected by and hosted on G2.com.

I'm not sure if our set up or processes are so complicated that sometimes trying to pull together data is very cumbersome and time consuming. We need to get better at reporting. Our utilization reports don't seem to work properly (this is in PSA). We need a solution/replacement for the HCM system we have implemented. Review collected by and hosted on G2.com.

Easy navigation. Software is very user friendly Review collected by and hosted on G2.com.

Dislike anyone has the ability to post entries in the system. Would be helpful if there were more controls around this feature based on title or access granted by company. Review collected by and hosted on G2.com.

All of the capabilities that this software has. All of the things you can imagine doing with so many options available. Review collected by and hosted on G2.com.

How much customization seems to be needed for simple transactions. Review collected by and hosted on G2.com.