NL
Natalie L.
Real Estate Closer
Small-Business (50 or fewer emp.)
"CertifiD=Peace of Mind"
5/5
What do you like best about CertifID?

This tool is both safe and straightforward to use. You can easily walk your client through the process, and they will understand it, as what you describe matches exactly what they see on their end. It provides peace of mind, knowing that all wire transfers are insured.

Whether we are verifying wire instructions from a payoff statement or sending a wire confirmation for seller instructions, the process remains a simple and seamless step. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

I do not have any dislikes about CertifID at this time. Review collected by and hosted on G2.com.

Karen B.
KB
Karen B.
Processor
Small-Business (50 or fewer emp.)
"CertifID A Great Company"
5/5
What do you like best about CertifID?

The customer service is consistently excellent, and the updates are always spot-on. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

So far, I haven’t had any interactions with it that I didn’t like. Review collected by and hosted on G2.com.

Response from Michelle Artreche of CertifID

Hi Karen,

Catching fraud before it happens is the whole goal, so really glad we're delivering on that for your team. Thanks for the kind words on our support and updates too, that means a lot to us!

Selina W.
SW
Selina W.
VP
Small-Business (50 or fewer emp.)
"Outstanding Support Team Makes All the Difference"
5/5
What do you like best about CertifID?

Thei support staff to guide us through any issues we may have. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

Sometimes, the inability to be able to verify wire instructions Review collected by and hosted on G2.com.

Response from Michelle Artreche of CertifID

Hi Selina,

Having support there when you need it is something we take seriously, so really glad that's been your experience. We hear you on the wire verification gaps and that's feedback we're always working to address. Thanks so much for sharing this!

LH
Lacey H.
Partner
Small-Business (50 or fewer emp.)
"Exceptional Support and Proactive Solutions from CertifiedID"
5/5
What do you like best about CertifID?

The fact the CertifiedID kicked in for us when we had an issue. They not only offered to front us the money while the proceeds were tracked, but were more proactive than the FBI in offering solutions. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

I don’t have anything that I don’t like about CertifiedID. I wish other law firms understood it better. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"CertifID sped up processing times and protected our customers!"
5/5
What do you like best about CertifID?

The software is user friendly and easy to implement with our current systems and processes. The team has always been quick to respond to questions and concerns.

The VERIFID feature allowed us to easily verify, and collect IDs from customers all around the country, in a timely and efficent manner! Review collected by and hosted on G2.com.

What do you dislike about CertifID?

At this time I have no complaints about the software. Review collected by and hosted on G2.com.

ES
Elizabeth S.
Attorney over Real Estate Division
Small-Business (50 or fewer emp.)
"CertifID security is worth every penny!"
5/5
What do you like best about CertifID?

We have a large team of people. Mistakes are bound to happen - you just hope none of them are ruinious. CertifID's system ensures we are protected from the most costly errors - wire fraud and seller/party ID fraud. We run every payoff through Payoff Protect to ensure payoffs get to the correct account. CertifID's newly added ID verification makes me rest easy knowing we verified the seller, heirs, POAs, etc and they are who they say they are. We have caught fraud with both CertifID's Payoff Protect and ID Verification systems. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

I wish there was a more comprehensive fee schedule. Not an individual charge for each product every time. People don't like paying to send us wiring instructions just to get their money. Verifying seller and heir ID is so important that it should be included in the pricing plan. We probably have $20-$40 in CertifID's fees in every file not counting the up charge in our fees for the monthly program for payoff protect. Review collected by and hosted on G2.com.

MP
Marie P.
Escrow/Office Manager
Small-Business (50 or fewer emp.)
"Prompt & Friendly"
5/5
What do you like best about CertifID?

How easy the platform is to use and the sense of security we feel once something has been CertifID. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

I honestly cannot think of anything that I'm unhappy with at the moment. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Peace of Mind"
5/5
What do you like best about CertifID?

We have been using CertifID for a while now and love the ease of the platform. We collect wiring instructions, send our wiring instructions, verify a loan payoff and so much more. In this day and age, we see so many scams that this platform gives us peace of mind. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

The only downside is that you have to get creative sometimes when you need to verify wiring instructions from a company and not a person. Payoffs are a piece of cake, but brokerages are a little bit tricky. Review collected by and hosted on G2.com.

JA
Jesenia A.
Small-Business (50 or fewer emp.)
"AMAZING!! WORTH EVERY SINGLE PENNY!"
5/5
What do you like best about CertifID?

I love that it is eays to use and it is super user friendly. We use this software very single day! It makes our closing process easier for sending wire instructions. It also saves us time with colelcting and confirming wire information in the beginning of the transaction. I find CertifID to be one of the best softwares ever created, it definitely helps prevent fraud. Its worth every single penny. We also have the payoff subscription in which we can confirm the wire instructions for payoffs. This was definitely a game changer as fraudsters are now chnaging the wire instructions in payoffs and generate it to look identical to the original. You will not regret getting this software, it's worth it! Review collected by and hosted on G2.com.

What do you dislike about CertifID?

The only small cmplaint I have about CertifID is that our spanish speaking clients cannot use it. I wish they had a spanish version, that would be a game changer for us since most of the people in south florida are spanish speakers. Review collected by and hosted on G2.com.

Response from Will Looney of CertifID

Thank you, Jesenia! We're so glad we can help you protect your business from wire fraud. Please feel free to reach out if you ever need additional support.

TS
Taryn S.
Escrow Officer/Funder
Small-Business (50 or fewer emp.)
"Great Product"
5/5
What do you like best about CertifID?

knowing wire fraud is very unlikely to happen using CertifID Review collected by and hosted on G2.com.

What do you dislike about CertifID?

There aren't any cons that I can think of. Review collected by and hosted on G2.com.