Angie F.
AF
Angie F.
Escrow Officer
Mid-Market (51-1000 emp.)
"Efficent way to verify identity to wire funds."
4.5/5
What do you like best about CertifID?

Entering client information into the system is very simple and only takes a minute. The majority of clients have found verifying thier identity to be a quick and easy as well and are happy to know that we are doing everything we can to protect thier money. It provides peace of mind that the funds wired go to the correct account and not to hackers. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

Older people seem to have a bit of trouble navigating the system and correctly identifying themselves. There is no way for clients who do not have an e-mail address to verify their identity. Review collected by and hosted on G2.com.

SE
Sarah E.
Escrow Assistant
Small-Business (50 or fewer emp.)
"Saves me so much time!"
5/5
What do you like best about CertifID?

I love that I can do it all in 1 place. Send, request, or verify! CertifID just makes my job much easier. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

I often hear from clients that the security questions are too personal. After I explain the need for them and warn them about wire fraud, clients understand. Review collected by and hosted on G2.com.

Response from Katie Stewart of CertifID

Hi Sarah, thank you so much for your feedback! We are so glad CertifID is making your job easier and we are always working to provide the most secure but also easy to use experience.

KW
Katie W.
Escrow Processor
Mid-Market (51-1000 emp.)
"Great product to use"
5/5
What do you like best about CertifID?

It is straightforward to use. You don't fully have to know the product to use. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

Nothing to dislike about this. It is a great program to use. Review collected by and hosted on G2.com.

Response from Katie Stewart of CertifID

Hi Katie, thank you for this feedback and glad you are finding CertifID so easy to use!

SB
Sarah B.
Escrow Processor
Mid-Market (51-1000 emp.)
"User-Friendly and Neat-o!"
5/5
What do you like best about CertifID?

How easy it is to use, and that I'm able to send wiring instructions securely. Another cool thing is that I can actually verify wiring instructions through the platform, too. Very nifty and puts my mind at ease! :) Review collected by and hosted on G2.com.

What do you dislike about CertifID?

The downside would be that not too many people outside of the business know about CertifID. But that's ok! That's when I get to shine and explain how to use the program :) Review collected by and hosted on G2.com.

Response from Katie Stewart of CertifID

Sarah - thank you so much for this feedback. We are so pleased that you enjoy using CertifID and we are able to put your mind at ease!

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Easy to use and provides unmatched peace of mind"
5/5
What do you like best about CertifID?

Easy to use, great peace of mind. Lovely Review collected by and hosted on G2.com.

What do you dislike about CertifID?

need to have a mobile or direct phone #. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Certifid Wire Protection"
5/5
What do you like best about CertifID?

I like how easy it was to get our company set up with Certifid, it was really simple for the staff. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

I would like for Certifid to show the reason for any failed verifications which I believe they are already working on. Review collected by and hosted on G2.com.

Response from Katie Stewart of CertifID

Thank you so much for this feedback! You are correct, we are working on displaying those failure reasons. We will let you know as soon as they are available.

AP
Ashley P.
Escrow officer
Mid-Market (51-1000 emp.)
"Provides Peace of Mind"
4/5
What do you like best about CertifID?

It is quick and easy to send out our wiring instructions to customers securely. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

Some customers have trouble completing the security questions. Review collected by and hosted on G2.com.

Response from Katie Stewart of CertifID

Hi Ashley! So glad you are able to protect your company and clients using CertifID. If you'd like to discuss any of your issues about customers having trouble with the security questions further, we'd love to help answer your questions at support@certifid.com. Thank you!

KE
Kylie E.
Escrow Officer
Small-Business (50 or fewer emp.)
"Very quick, easy, and simple to make sure you're protected when wiring money."
5/5
What do you like best about CertifID?

How quick the process is whether you send or receive the instructions. I also love how it verifies for you, so there is no miscommunication with lousy handwriting or someone giving the incorrect information. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

Honestly, there isn't anything to dislike. Maybe there is no way to send instructions to someone who doesn't have a cell phone or a phone that doesn't receive texts. Review collected by and hosted on G2.com.

Response from Katie Stewart of CertifID

Hi Kylie, Thank you so much for this feedback! We are glad you find the CertifID process so quick and easy! A phone number is a requirement, but we appreciate hearing your feedback about someone who doesn't have a phone.

MP
Marissa P.
SR Escrow Officer
Mid-Market (51-1000 emp.)
"Best Site for Verification"
5/5
What do you like best about CertifID?

I love the easy-going and flow of the site and how quick we get responses from the clients. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

Nothing to dislike about it. It has made my daily job faster Review collected by and hosted on G2.com.

Response from Katie Stewart of CertifID

Thank you, Marissa! We appreciate your feedback and are thrilled that CertifID helps make your daily job faster.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"CertifID is very user friendly and easy to use."
4/5
What do you like best about CertifID?

I like that you can confirm the bank ABA Review collected by and hosted on G2.com.

What do you dislike about CertifID?

Cannot confirm or check international wires Review collected by and hosted on G2.com.