--- title: CertifID Reviews meta\_title: 'CertifID Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 145 reviews by the users' company size, role or industry to find out how CertifID works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 145 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Web Security url: https://www.g2.com/categories/web-security --- ### CertifID Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find CertifID to be **easy to use** , providing a seamless experience for secure identity and wire verification. [(11 mentions)](https://www.g2.com/products/certifid/reviews?filters%5Bsentiment_snippet%5D=1272736&qs=pros-and-cons#reviews) Users value the **extra layer of security** provided by CertifID, enhancing peace of mind in financial transactions. [(8 mentions)](https://www.g2.com/products/certifid/reviews?filters%5Bsentiment_snippet%5D=1272579&qs=pros-and-cons#reviews) Users highlight the **verification efficiency** of CertifID, enabling quick and easy ID validation for clients nationwide. [(6 mentions)](https://www.g2.com/products/certifid/reviews?filters%5Bsentiment_snippet%5D=1272479&qs=pros-and-cons#reviews) Users value the **robust security features** of CertifID, ensuring reliable identity and banking verification against fraud. [(5 mentions)](https://www.g2.com/products/certifid/reviews?filters%5Bsentiment_snippet%5D=2275624&qs=pros-and-cons#reviews) Users appreciate the **responsive and helpful customer support** from CertifID, making the process smooth and efficient. [(4 mentions)](https://www.g2.com/products/certifid/reviews?filters%5Bsentiment_snippet%5D=2275664&qs=pros-and-cons#reviews) Users face **verification issues** with wire instructions, leading to confusion and frequent rejections during the process. [(4 mentions)](https://www.g2.com/products/certifid/reviews?filters%5Bsentiment_snippet%5D=1272818&qs=pros-and-cons#reviews) Users face **access limitations** due to needing both email and phone for sending instructions, complicating the process. [(2 mentions)](https://www.g2.com/products/certifid/reviews?filters%5Bsentiment_snippet%5D=2407754&qs=pros-and-cons#reviews) Users report that **link management issues** lead to client confusion and increased verification rejections, hindering effectiveness. [(2 mentions)](https://www.g2.com/products/certifid/reviews?filters%5Bsentiment_snippet%5D=2325091&qs=pros-and-cons#reviews) Users find CertifID **not user-friendly** , often needing to troubleshoot and explain the technology to less tech-savvy customers. [(2 mentions)](https://www.g2.com/products/certifid/reviews?filters%5Bsentiment_snippet%5D=2018418&qs=pros-and-cons#reviews) Users often express the need for a more **comprehensive pricing structure** instead of multiple individual charges for services. [(1 mentions)](https://www.g2.com/products/certifid/reviews?filters%5Bsentiment_snippet%5D=1943993&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of CertifID ##### 1. Ease of Use Users find CertifID to be **easy to use** , providing a seamless experience for secure identity and wire verification. [ See 11 mentions ](https://www.g2.com/products/certifid/reviews?filters%5Bsentiment_snippet%5D=1272736&qs=pros-and-cons#reviews) See Related User Reviews SD Stephanie D. Small-Business (50 or fewer emp.) 5.0/5 "CertifID takes the stress out of verifying information!" What do you like about CertifID? I use CertifID to securely verify banking information for payoff wires and to confirm a person’s identity. The platform is easy to use, and helps prot ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Secure Identity Verification for Confident Wire Transfers" What do you like about CertifID? CertifID provides a secure platform for me to identify who I'm dealing with and make sure the secure wire information is sent to whom I intended. It' ##### 2. Protection Users value the **extra layer of security** provided by CertifID, enhancing peace of mind in financial transactions. [ See 8 mentions ](https://www.g2.com/products/certifid/reviews?filters%5Bsentiment_snippet%5D=1272579&qs=pros-and-cons#reviews) See Related User Reviews SD Stephanie D. Small-Business (50 or fewer emp.) 5.0/5 "CertifID takes the stress out of verifying information!" What do you like about CertifID? I use CertifID to securely verify banking information for payoff wires and to confirm a person’s identity. The platform is easy to use, and helps prot ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Secure Identity Verification for Confident Wire Transfers" What do you like about CertifID? CertifID provides a secure platform for me to identify who I'm dealing with and make sure the secure wire information is sent to whom I intended. It' ##### 3. Verification Efficiency Users highlight the **verification efficiency** of CertifID, enabling quick and easy ID validation for clients nationwide. [ See 6 mentions ](https://www.g2.com/products/certifid/reviews?filters%5Bsentiment_snippet%5D=1272479&qs=pros-and-cons#reviews) See Related User Reviews JP Janeska P. 5.0/5 "Simplifies ID Verification with Exceptional Support" What do you like about CertifID? I love the ease of requesting payoffs through CertifID, as they assist with follow-ups and ensure the payoff information is legitimate. I appreciate t FP Franck P. Mid-Market (51-1000 emp.) 4.5/5 "Effortless and Accurate Identity and Business Verification With CertifID" What do you like about CertifID? I like the ease of identity and business verification and the whole process is automated - by avoiding manual processes, the tool ensures accuracy and ##### 4. Security Users value the **robust security features** of CertifID, ensuring reliable identity and banking verification against fraud. [ See 5 mentions ](https://www.g2.com/products/certifid/reviews?filters%5Bsentiment_snippet%5D=2275624&qs=pros-and-cons#reviews) See Related User Reviews SD Stephanie D. Small-Business (50 or fewer emp.) 5.0/5 "CertifID takes the stress out of verifying information!" What do you like about CertifID? I use CertifID to securely verify banking information for payoff wires and to confirm a person’s identity. The platform is easy to use, and helps prot ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Secure Identity Verification for Confident Wire Transfers" What do you like about CertifID? CertifID provides a secure platform for me to identify who I'm dealing with and make sure the secure wire information is sent to whom I intended. It' ##### 5. Customer Support Users appreciate the **responsive and helpful customer support** from CertifID, making the process smooth and efficient. [ See 4 mentions ](https://www.g2.com/products/certifid/reviews?filters%5Bsentiment_snippet%5D=2275664&qs=pros-and-cons#reviews) See Related User Reviews ![Selina W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Selina W.") SW Selina W. Small-Business (50 or fewer emp.) 5.0/5 "Outstanding Support Team Makes All the Difference" What do you like about CertifID? Thei support staff to guide us through any issues we may have. JP Janeska P. 5.0/5 "Simplifies ID Verification with Exceptional Support" What do you like about CertifID? I love the ease of requesting payoffs through CertifID, as they assist with follow-ups and ensure the payoff information is legitimate. I appreciate t ### 5 Cons or Disadvantages of CertifID ##### 1. Verification Issues Users face **verification issues** with wire instructions, leading to confusion and frequent rejections during the process. [ See 4 mentions ](https://www.g2.com/products/certifid/reviews?filters%5Bsentiment_snippet%5D=1272818&qs=pros-and-cons#reviews) See Related User Reviews KP Kendra P. Small-Business (50 or fewer emp.) 5.0/5 "Strong Protection for Us and Our Clients" What do you dislike about CertifID? Sometimes it’s difficult to get a lender’s direct line or cell phone number when I need to send wire instructions. ![Selina W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Selina W.") SW Selina W. Small-Business (50 or fewer emp.) 5.0/5 "Outstanding Support Team Makes All the Difference" What do you dislike about CertifID? Sometimes, the inability to be able to verify wire instructions ##### 2. Access Limitations Users face **access limitations** due to needing both email and phone for sending instructions, complicating the process. [ See 2 mentions ](https://www.g2.com/products/certifid/reviews?filters%5Bsentiment_snippet%5D=2407754&qs=pros-and-cons#reviews) See Related User Reviews MC MARY C. 5.0/5 "Effortless Security and Efficiency" What do you dislike about CertifID? I would love integration with Qualia. I'd like for me to be able to put the buyer/borrower's email and phone number in the file then to be able to sen JP Janeska P. 5.0/5 "Simplifies ID Verification with Exceptional Support" What do you dislike about CertifID? It would be great to be able to send wiring instructions either to a phone or an email. You need to have both to be able to send them. And there are a ##### 3. Link Management Users report that **link management issues** lead to client confusion and increased verification rejections, hindering effectiveness. [ See 2 mentions ](https://www.g2.com/products/certifid/reviews?filters%5Bsentiment_snippet%5D=2325091&qs=pros-and-cons#reviews) See Related User Reviews ![Alison B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alison B.") AB Alison B. Enterprise (\> 1000 emp.) 5.0/5 "Secure, Fast Wire Transfers—Some Customer Hesitation" What do you dislike about CertifID? The downside is customers being leery of using. The fact that it has to go to their cell phone in addition to their email. Also, there seems to be som ![Teri G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Teri G.") TG Teri G. Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly and Secure, But Clients Struggle with Verification Process" What do you dislike about CertifID? Sometimes it is very difficult to get our buyers/sellers/borrowers to figure out what they need to do once the link is sent to them, often times leadi ##### 4. Not User-Friendly Users find CertifID **not user-friendly** , often needing to troubleshoot and explain the technology to less tech-savvy customers. [ See 2 mentions ](https://www.g2.com/products/certifid/reviews?filters%5Bsentiment_snippet%5D=2018418&qs=pros-and-cons#reviews) See Related User Reviews ![Ashley O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley O.") AO Ashley O. Small-Business (50 or fewer emp.) 4.5/5 "Provides Peace of Mind and Secure Transactions" What do you dislike about CertifID? At times, CertifID can seem like an extra set of hurdles, especially if the customer on the other end isn't very tech savvy. The most challenging aspe ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Peace of Mind" What do you dislike about CertifID? The only downside is that you have to get creative sometimes when you need to verify wiring instructions from a company and not a person. Payoffs are ##### 5. Complex Pricing Users often express the need for a more **comprehensive pricing structure** instead of multiple individual charges for services. [ See 1 mentions ](https://www.g2.com/products/certifid/reviews?filters%5Bsentiment_snippet%5D=1943993&qs=pros-and-cons#reviews) See Related User Reviews ES Elizabeth S. Small-Business (50 or fewer emp.) 5.0/5 "CertifID security is worth every penny!" What do you dislike about CertifID? I wish there was a more comprehensive fee schedule. Not an individual charge for each product every time. People don't like paying to send us wiring ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Small-Business (50 or fewer emp.) 5/5/2026 "Great UI and Fast, Efficient Support from CertifID" 5/5 What do you like best about CertifID? It's great UI makes inputting and requesting information easy. Our representative at CertifID (David Ernest) is also great to respond to any support needs quickly and efficiently Review collected by and hosted on G2.com. What do you dislike about CertifID? Sometimes the Banking Information Request/Collect will have questions that customers don't remember. Especially if they have many assets, sometimes they don't remember when they owned a certain car, etc. Review collected by and hosted on G2.com. What problems is CertifID solving and how is that benefiting you? Banking information collection and identity verification are our two main uses for CertifID. The integration with AIm+ makes sending and requesting wiring instructions super easy Review collected by and hosted on G2.com. Show More Response from Michelle Artreche of CertifID [Editedit](https://www.g2.com/survey_responses/certifid-review-12754227/official_response/edit) David is fantastic and we're so lucky to have him on the team! Really glad the UI and the AIM+ integration have made collecting banking info and verifying identity easier for your closings. We hear you on the security questions sometimes tripping up clients with a lot of assets, and that's helpful feedback for us to keep improving. Thank you for sharing! Current UserValidated ReviewerSource: G2 invite on behalf of seller MC MARY C. 2/13/2026 "Effortless Security and Efficiency" 5/5 What do you like best about CertifID? I like how quickly and easily I can perform tasks with CertifID, as it doesn't ask for too much information. I appreciate quickly getting on, entering a few things, and then the rest just happening. Review collected by and hosted on G2.com. What do you dislike about CertifID? I would love integration with Qualia. I'd like for me to be able to put the buyer/borrower's email and phone number in the file then to be able to send instructions out easily through there without having to log into CertifID separately and re-enter the file, address, names, etc. Review collected by and hosted on G2.com. What problems is CertifID solving and how is that benefiting you? I use CertifID to send wire instructions securely and verify lender payoff instructions, which reduces the need for phone calls. I appreciate how quickly and easily I can complete these tasks without inputting too much information. Review collected by and hosted on G2.com. Show More Response from Michelle Artreche of CertifID [Editedit](https://www.g2.com/survey_responses/certifid-review-12356456/official_response/edit) Hi Mary, Really glad the experience feels that easy, that's exactly what we're going for. The Qualia integration feedback is noted and we know that's a pain point for a lot of teams having to re-enter file info. Thanks for taking the time to share this! Validated ReviewerSource: G2 invite on behalf of seller ![Alison B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alison B.") AB Alison B. Assistant Escrow Officer Enterprise (\> 1000 emp.) 10/28/2025 "Secure, Fast Wire Transfers—Some Customer Hesitation" 5/5 What do you like best about CertifID? Being able to send wire instructions securely, verifying payoff wire instructions, confirming customer's wire instructions. So easy and quick to use. Most all mortgage companies are in their database, even ones you wouldn't thing would be. Example: Hard money lenders. Review collected by and hosted on G2.com. What do you dislike about CertifID? The downside is customers being leery of using. The fact that it has to go to their cell phone in addition to their email. Also, there seems to be some type of glitch where customers have to copy the link and paste it into their URL for it to work. Review collected by and hosted on G2.com. What problems is CertifID solving and how is that benefiting you? They helped me troubleshoot the problem with the link. The customer needing to copy and paste into the URL for it to work. Now when they let me know they are getting that error message I know what to tell them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ashley O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley O.") AO Ashley O. Operations Manager | Licensed Title Agent Small-Business (50 or fewer emp.) 11/11/2025 "Provides Peace of Mind and Secure Transactions" 4.5/5 What do you like best about CertifID? I really appreciate the peace of mind this provides. Wiring can be a stressful process, but this product helps ease that anxiety thanks to the security and coverage it offers. Review collected by and hosted on G2.com. What do you dislike about CertifID? At times, CertifID can seem like an extra set of hurdles, especially if the customer on the other end isn't very tech savvy. The most challenging aspect is often having to explain how the technology works and helping the customer troubleshoot any issues that come up. Review collected by and hosted on G2.com. What problems is CertifID solving and how is that benefiting you? CertifID enables us to verify payoff wire instructions both quickly and securely. The included insurance coverage also gives us added peace of mind when we follow CertifID's instructions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Teri G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Teri G.") TG Teri G. Operations Assistant Small-Business (50 or fewer emp.) 10/23/2025 "User-Friendly and Secure, But Clients Struggle with Verification Process" 4.5/5 What do you like best about CertifID? CertifID is a very user friendly platform for verifying identities and wire instructions, giving us the peace of mind that our wires will be going to the correct party(ies). Review collected by and hosted on G2.com. What do you dislike about CertifID? Sometimes it is very difficult to get our buyers/sellers/borrowers to figure out what they need to do once the link is sent to them, often times leading to a rejection of verification. The complaints I hear from our clients range from the verification questions they are asked as they tend to contain very old information to be verified, or the questions do not pertain to them. This again leads to rejections. Review collected by and hosted on G2.com. What problems is CertifID solving and how is that benefiting you? CertifID verifies IDs for our clients; verifies wire instructions whether they be by voided check or bank wire instructions - this takes the onus off of us for verifying instructions. Additionally, should a fraud situation occur they are there to assist and follow through should legal action need to be taken. And their fees are reasonable. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller FP Franck P. IT Support Specialist Mid-Market (51-1000 emp.) 12/8/2025 "Effortless and Accurate Identity and Business Verification With CertifID" 4.5/5 What do you like best about CertifID? I like the ease of identity and business verification and the whole process is automated - by avoiding manual processes, the tool ensures accuracy and fraud prevention. With proper verification, CertifID ensures that funds goes to the right place and this gives us peace of mind. Review collected by and hosted on G2.com. What do you dislike about CertifID? Using CertifID is straightforward and everything has worked. No issues. Review collected by and hosted on G2.com. What problems is CertifID solving and how is that benefiting you? We use CertifID for identity and business verification and the whole process is automated. With the tool in place, we prevent threat and ensure proper wire transfer which gives us peace of mind. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite KP Kendra P. Title Closing Specialist Small-Business (50 or fewer emp.) 2/18/2026 "Strong Protection for Us and Our Clients" 5/5 What do you like best about CertifID? Protection for both ourselves and our clients. Review collected by and hosted on G2.com. What do you dislike about CertifID? Sometimes it’s difficult to get a lender’s direct line or cell phone number when I need to send wire instructions. Review collected by and hosted on G2.com. What problems is CertifID solving and how is that benefiting you? It helps minimize our risk in a business where we send and receive multiple wire transfers every day. Review collected by and hosted on G2.com. Show More Response from Michelle Artreche of CertifID [Editedit](https://www.g2.com/survey_responses/certifid-review-12377356/official_response/edit) Hi Kendra, Minimizing risk on every wire, for you and your clients, is exactly what we're here for. We hear you on the lender contact frustrations and appreciate you flagging that. Thanks for the review! Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Small-Business (50 or fewer emp.) 2/25/2026 "Secure Identity Verification for Confident Wire Transfers" 5/5 What do you like best about CertifID? CertifID provides a secure platform for me to identify who I'm dealing with and make sure the secure wire information is sent to whom I intended. It's easy to use and was easy to implement into our process. Review collected by and hosted on G2.com. What do you dislike about CertifID? This pricing is a little expensive, but so is wire fraud. I will say they've come out with better pricing recently. Review collected by and hosted on G2.com. What problems is CertifID solving and how is that benefiting you? This allows us to send and receive critical wire information without having to meet the individuals in person. Review collected by and hosted on G2.com. Show More Response from Michelle Artreche of CertifID [Editedit](https://www.g2.com/survey_responses/certifid-review-12407762/official_response/edit) You said it better than we could. The cost of fraud is a lot higher than the cost of protecting against it. Really glad the pricing has gotten to a better place for you and that it's been easy to fit into your process. Thanks for sharing this! Current UserValidated ReviewerSource: G2 invite on behalf of seller SJ SINNANA J. Owner of Magnolia Title of Mississippi Small-Business (50 or fewer emp.) 9/30/2025 "Fantastic Tool" 5/5 What do you like best about CertifID? CertifID has been a fantastic tool for our business. It’s easy to use and provides peace of mind both for me as a business owner and for our clients. I highly recommend it for anyone looking to securely handle wire transfers and protect their transactions. Review collected by and hosted on G2.com. What do you dislike about CertifID? Honestly, there’s nothing I dislike about it CertifID Review collected by and hosted on G2.com. What problems is CertifID solving and how is that benefiting you? CertifID helps prevent wire fraud and seller impersonation, which is a major risk in real estate transactions. It ensures that wiring instructions are verified and secure before funds are sent, protecting both the business and the clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Serena D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Serena D.") SD Serena D. Marketing Coordinator Small-Business (50 or fewer emp.) 10/17/2025 "CertifID Provides Peace of Mind and Excellent Support" 5/5 What do you like best about CertifID? The best thing about using CertifID is the peace of mind and support. It is easy to use for our clients and ourselves. Review collected by and hosted on G2.com. What do you dislike about CertifID? Nothing comes to mind as far dislikes. It is pretty straight forward. Review collected by and hosted on G2.com. What problems is CertifID solving and how is that benefiting you? It is providing verification immediately giving everyone involved peace of mind. It benefits us when working with our clients as they see our investment is to protect their clients and them. This shows that we are proactive instead of being reactive when it comes to fraud. Review collected by and hosted on G2.com. 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