---
title: CertifID Reviews
meta_title: 'CertifID Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 145 reviews by the users' company size, role or industry
  to find out how CertifID works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 145
  scale: '5'
date_modified: '2026-07-20'
parent_category:
  name: Web Security
  url: https://www.g2.com/categories/web-security
---

# CertifID Reviews
**Vendor:** CertifID  
**Category:** [Fraud Detection Software](https://www.g2.com/categories/fraud-detection)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 145
## About CertifID
CertifID is a real estate fraud prevention platform designed to protect every transaction from start to finish. Used by title companies, law firms, lenders, realtors, and buyers and sellers, CertifID verifies identities, validates bank and payoff information, and securely shares wiring instructions to prevent wire fraud. With real estate transactions involving high stakes, multiple participants, and tight deadlines, the risk of fraud is high. CertifID addresses this with an integrated platform that combines verification, secure digital payments, insurance coverage, and dedicated fraud recovery support. Professionals can move money safely, streamline workflows, and respond quickly if fraud occurs. Key capabilities include: • Identity &amp; Business Verification: Confirm buyers, sellers, and organizations using government-issued ID, facial recognition, and proprietary datasets. • PayoffProtect: Verify mortgage payoffs instantly, protecting up to $5 million in direct insurance per file for every payoff verified by CertifID. • Wire Instruction Validation: Tools like Send, Confirm, and Collect eliminate risky manual callbacks and secure sensitive wiring details. • Digital Payments &amp; Insurance Disbursements: Enable secure earnest money deposits. • Workflow Optimization: Seamless integrations with title production software, and automated payoff ordering. Why it matters: Real estate wire fraud is growing, with criminals exploiting weak points in workflows and technology. CertifID stops fraud before it happens, safeguarding billions of dollars in transactions every month and providing peace of mind for both professionals and clients. With nearly $2 billion in fraud prevented and over $100 million recovered for victims, CertifID combines technology, people, and insurance to deliver enterprise-grade protection. Built by real estate professionals and fraud experts, CertifID helps teams work securely without slowing down operations. Whether verifying identities, protecting wire transfers, or recovering funds, CertifID ensures every transaction is safe, traceable, and compliant.



## CertifID Pros & Cons
**What users like:**

- Users find CertifID to be **easy to use** , providing a seamless experience for secure identity and wire verification. (11 reviews)
- Users value the **extra layer of security** provided by CertifID, enhancing peace of mind in financial transactions. (8 reviews)
- Users highlight the **verification efficiency** of CertifID, enabling quick and easy ID validation for clients nationwide. (6 reviews)
- Users value the **robust security features** of CertifID, ensuring reliable identity and banking verification against fraud. (5 reviews)
- Users appreciate the **responsive and helpful customer support** from CertifID, making the process smooth and efficient. (4 reviews)
- Customer Focus (3 reviews)
- Users value the **detection efficiency** of CertifID, enhancing security and peace of mind during wire transactions. (3 reviews)
- Efficiency (3 reviews)
- Service Quality (3 reviews)
- Users value the **robust dashboard usability** of CertifID, ensuring protection against wire fraud and identity errors. (2 reviews)

**What users dislike:**

- Users face **verification issues** with wire instructions, leading to confusion and frequent rejections during the process. (4 reviews)
- Users face **access limitations** due to needing both email and phone for sending instructions, complicating the process. (2 reviews)
- Users report that **link management issues** lead to client confusion and increased verification rejections, hindering effectiveness. (2 reviews)
- Users find CertifID **not user-friendly** , often needing to troubleshoot and explain the technology to less tech-savvy customers. (2 reviews)
- Users often express the need for a more **comprehensive pricing structure** instead of multiple individual charges for services. (1 reviews)
- Users find CertifID to be **expensive** , especially with multiple fees for services and additional costs for usage. (1 reviews)
- Users face challenges with **inaccuracy in verification questions** , causing buyer/seller confusion and increased rejection rates. (1 reviews)
- Inefficiency (1 reviews)
- Integration Issues (1 reviews)
- Order Rejections (1 reviews)

## CertifID Reviews
  ### 1. CertifID’s Excellent Security for Preventing Wire Fraud and Impersonation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris C. | Co-Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2026

**What do you like best about CertifID?**

CertifID is one of the most effective tools available to reduce the risk of wire fraud and seller impersonation. It helps protect everyone involved in the transaction by verifying identities and ensuring funds are sent to the correct recipient.

**What do you dislike about CertifID?**

Clients often receive multiple CertifID emails requesting different verifications. While the security is excellent, consolidating these requests into fewer communications would reduce confusion and create a smoother experience.

**What problems is CertifID solving and how is that benefiting you?**

CertifID has significantly reduced the risk of wire fraud and seller impersonation by providing a standardized process for verifying identities and validating wire instructions before funds are disbursed. It also gives our staff greater confidence that we're sending proceeds to the correct recipient, helps satisfy underwriter expectations regarding fraud prevention, and provides an additional layer of protection for our clients. Overall, it has improved the security of our closing process while reducing the likelihood of costly fraud losses and post-closing claims.

**Official Response from Michelle Artreche:**

> We're glad CertifID has given your team more confidence in verifying identities and protecting against wire fraud during closings. We hear you on the multiple verification emails, and we'll pass that feedback along to our product team, thank you for sharing! 

  ### 2. Top-Notch Protection and a Customer-Friendly App with CertifID

**Rating:** 5.0/5.0 stars

**Reviewed by:** Western Abstract &amp; Title Company, I. | Title Examiner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2026

**What do you like best about CertifID?**

CertifID has given us and our customers piece of mind during wire transfers and loan payoffs.  The amount of coverage they give us and the expertise of their employees is top notch.  They also have a very Customer easy App that walks our clients through it every step of the way.  We use ProForm for our software and they are integrated with them in the SoftPro 360 Console, which makes it very easy and fast for Payoffs.  The performance of the software has been wonderful, and they are constantly trying to improve all the time.  The pricing is very reasonable for the protection, customer service and quality of the overall product.  We definitely recommend using CertifID for your business and we will keep using them!!

**What do you dislike about CertifID?**

We have not come across anything that we dislike about CertifID.

**What problems is CertifID solving and how is that benefiting you?**

FRAUD FRAUD FRAUD is what everyone in our business is worried about these days.  They verify funds coming in and going out and the amount of coverage they give us puts us at ease.

**Official Response from Michelle Artreche:**

> Fraud is all anyone is talking about right now, so we're really glad we can take some of that weight off your plate. Love hearing the SoftPro integration is making payoffs faster for your team. Thanks for the kind words and for trusting us with your closings! 

  ### 3. Easy to Use, Fast Results, and Real Peace of Mind with CertifID

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan P. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2026

**What do you like best about CertifID?**

CertifID is easy to use. Data entry is straightforward, and the results come back quickly. The peace of mind from the service, along with the insurance policy behind it, helps us feel safe and secure when sending wires. Without CertifID, I would feel like we’re exposed to wire fraud with no real safety net in place.

**What do you dislike about CertifID?**

It would be nice if CertifID integrated with Qualia, our real estate software, but I realize Qualia would not allow that.  I have no complaints about the software

**What problems is CertifID solving and how is that benefiting you?**

Together with our Cyber Insurance policy CertifID creates peace of mind when wiring our client's funds.  With all the wire fraud going on in our industry I cannot measure the benefit it creates for us.

**Official Response from Katie Stewart:**

> Hi Jonathan!
Thank you for taking the time to share this. Peace of mind when sending funds is exactly what we set out to deliver, so it means a lot to hear it's landing that way for your team. We hear you on Qualia, and we're always listening on integrations. If anything changes there, your CSM will be the first to let you know. Grateful to protect your closings.

  ### 4. CertifID takes the stress out of verifying information!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephanie D. | Head Underwriter, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about CertifID?**

I use CertifID to securely verify banking information for payoff wires and to confirm a person’s identity. The platform is easy to use, and helps protect against fraud which gives me peace of mind. Having this extra layer of security is invaluable in my line of work. I highly recommend CertifID to anyone who needs reliable identity and wire verification.

**What do you dislike about CertifID?**

It's not instant, but that's fine - I don't mind waiting few hours or even a day to get the information I need. Having peace of mind is worth a small wait!

**What problems is CertifID solving and how is that benefiting you?**

CertifID solves the risk of wire fraud and identity theft in real estate transactions. By verifying both banking details and personal identification, it eliminates the uncertainty and vulnerability that come with handling large sums of money. For me, it streamlines the process ensuring that funding or  payoff wires are accurate and secure.

**Official Response from Michelle Artreche:**

> Hi Stephanie,

Protecting payoffs and confirming identities is core to what we do, so it's really great to hear it's making a difference in your day to day. We appreciate you being patient with the verification process. Getting it right is worth more than getting it fast. Thank you so much for the kind words and the recommendation! 

  ### 5. Smooth Onboarding, Comprehensive Fraud Protection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer P. | President, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about CertifID?**

I use CertifID for fraud protection in my title agencies, and it provides us with confidence that we're dealing with the right people and that our clients' money is safe throughout the transaction. I appreciate the ease of use and like everything about the product. The features I value most are wire verification and payoff ordering, as they help protect our clients during major purchases. I find the thoroughness of the product and the speed of information verification to be great. I also value the smooth and seamless onboarding process, and the CertifID team is best in class. Overall, CertifID handles all wires in the transaction, which is a major reason why we switched from Qualia Shield.

**What do you dislike about CertifID?**

There have been a few issues with brokerage wires not being able to be verified and that has caused the team frustration.

**What problems is CertifID solving and how is that benefiting you?**

CertifID protects against fraud, ensuring safe transactions and verification. It provides confidence that client funds are secure and used correctly. Its thoroughness and speed in wire verification protect all parties involved in big purchases.

**Official Response from Michelle Artreche:**

> Hi Jennifer,

Covering every wire in the transaction is exactly where we want to be, so it means a lot to hear that's what pushed you to make the switch. We also hear you on the brokerage wire frustrations and that's something we're actively working to improve. Thanks for sticking with us and for the thorough review.

  ### 6. CertifID is user friendly, secure, and consistent.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emily S. | Clearing Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 02, 2021

**What do you like best about CertifID?**

I have come to really like and appreciate the customer service with CertifID. When a client has an issue using the program, I can easily chat with a representative to figure out this issue--most of the time I have an answer within 5 minutes or less. 

**What do you dislike about CertifID?**

My added remarks above address the issue I had previously raised--while it would still be nice to be able to see what the client sees to help troubleshoot, the outstanding customer service really helps in this area. 

**Recommendations to others considering CertifID:**

I would encourage others to give it a try. It's pretty self explanatory once you're logged in, and once you use it once it is very easy.

**What problems is CertifID solving and how is that benefiting you?**

CertifID helps us to be sure that when we send wires they are always going to the right person. It provides amazing security and peace of mind for all parties involved. I have also received good feedback from our customers who use CertifID.

**Official Response from Michelle Artreche:**

> Hi Emily, 

Five minutes or less to get an answer when a client is stuck is something our support team works really hard to deliver, so that's great to hear. We appreciate the feedback on the troubleshooting visibility, that's something worth looking into. Thanks for the recommendation and for sticking with us!

  ### 7. CertifID: Simple to Navigate, Essential for Secure Validation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tricia S. | Attorney at Law, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2026

**What do you like best about CertifID?**

CertifID is very easy to navigate.  It is simple but provides a huge service to those of us in an industry that requires a secure platform and proper validation when handling funds for third parties.

**What do you dislike about CertifID?**

I have not found any downsides at this point.

**What problems is CertifID solving and how is that benefiting you?**

CertifID is beneficial in providing secure wiring instructions for our buyers and sellers and obtaining secure wiring information from parties involved in our transactions.  Additionally, we are able to confirm that our payoff letters are valid, and our seller identities are legitimate.

**Official Response from Michelle Artreche:**

> Hi Tricia, 

Secure validation for every party in the closing is exactly what we're here for, so it's great to hear it's delivering that for your buyers, sellers, and payoffs. Really glad the experience has been simple on top of all that. Thanks for sharing this! 

  ### 8. Peace of Mind with CertifID’s Secure Information Protection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carlos J. B. | President and Shareholder, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2026

**What do you like best about CertifID?**

The comfort knowing that the information is secure, and that I have minimized my risk by using CertifID.

**What do you dislike about CertifID?**

Not much, other than having to take the time to enter the information in the platform. However, it is worth the time and minor aggravation to receive the level of security protection CertifID provides.

**What problems is CertifID solving and how is that benefiting you?**

I have insurance for the wires I send and receive when I use the CertifID platform.

**Official Response from Michelle Artreche:**

> Knowing your wires are covered on both ends is exactly what we're here for. We hear you on the data entry, that's feedback we're always working to improve. Thanks for taking the time to share this! 

  ### 9. Simplifies ID Verification with Exceptional Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Janeska P.

**Reviewed Date:** December 22, 2025

**What do you like best about CertifID?**

I love the ease of requesting payoffs through CertifID, as they assist with follow-ups and ensure the payoff information is legitimate. I appreciate their customer service and having a dedicated person to contact with questions, making it easier as I get familiar with the representative and don't have to start over explaining issues each time. The process for ID verification is very simple for our clients, and even when they encounter issues, I can walk them through it over the phone. Compared to the previous process we used, this one is much better. Even if a glitch occurs with CertifID, they sort it out quickly when contacted. The initial setup of CertifID was easy, and I would rate my likelihood of recommending it as a 10 out of 10.

**What do you dislike about CertifID?**

It would be great to be able to send wiring instructions either to a phone or an email. You need to have both to be able to send them. And there are a lot of times where we need to rush and send those to the clients because of the due diligence period and when the contract doesn't include all of the clients information we are having to do research before we can send them wiring instructions. I think it would be great if we didn't need both their phone number and their email. If we have both I don't mind including it.

**What problems is CertifID solving and how is that benefiting you?**

CertifID makes requesting Payoffs easier with follow-up and information verification. ID Verification is simple, even over the phone, and the customer service is excellent with a direct contact person.

**Official Response from Michelle Artreche:**

> Hi Janeska, 

Having a dedicated person who already knows your setup makes a huge difference, and we're glad that's been your experience. The feedback on requiring both a phone and email to send wiring instructions is really helpful, especially when you're up against a due diligence deadline. That's worth looking at. Thanks for the 10 out of 10 and for such a thorough review!

  ### 10. Secure, Fraud-Free Wire Instructions with a User-Friendly Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Taylor Q. | Paralegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2026

**What do you like best about CertifID?**

I like the security in knowing that the wire instructions that we provide aren't fraudulent and we don't have to worry about money going to the wrong accounts.

**What do you dislike about CertifID?**

Nothing, everything is user friendly and we haven't had issues with it, even with our older clients who aren't so tech savvy.

**What problems is CertifID solving and how is that benefiting you?**

They are giving us peace of mind while sending wire transfers for mortgage payoffs or seller proceeds.

**Official Response from Michelle Artreche:**

> Hi Taylor, 

So glad to hear it's been smooth, even for your less tech-savvy clients. That peace of mind on every transfer is exactly what we're going for. Thanks so much for taking the time to share this! 

  ### 11. Great UI and Fast, Efficient Support from CertifID

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2026

**What do you like best about CertifID?**

It's great UI makes inputting and requesting information easy.  Our representative at CertifID (David Ernest) is also great to respond to any support needs quickly and efficiently

**What do you dislike about CertifID?**

Sometimes the Banking Information Request/Collect will have questions that customers don't remember.  Especially if they have many assets, sometimes they don't remember when they owned a certain car, etc.

**What problems is CertifID solving and how is that benefiting you?**

Banking information collection and identity verification are our two main uses for CertifID.  The integration with AIm+ makes sending and requesting wiring instructions super easy

**Official Response from Michelle Artreche:**

> David is fantastic and we're so lucky to have him on the team! Really glad the UI and the AIM+ integration have made collecting banking info and verifying identity easier for your closings. We hear you on the security questions sometimes tripping up clients with a lot of assets, and that's helpful feedback for us to keep improving. Thank you for sharing! 

  ### 12. Effortless Security and Efficiency

**Rating:** 5.0/5.0 stars

**Reviewed by:** MARY C.

**Reviewed Date:** February 13, 2026

**What do you like best about CertifID?**

I like how quickly and easily I can perform tasks with CertifID, as it doesn't ask for too much information. I appreciate quickly getting on, entering a few things, and then the rest just happening.

**What do you dislike about CertifID?**

I would love integration with Qualia. I'd like for me to be able to put the buyer/borrower's email and phone number in the file then to be able to send instructions out easily through there without having to log into CertifID separately and re-enter the file, address, names, etc.

**What problems is CertifID solving and how is that benefiting you?**

I use CertifID to send wire instructions securely and verify lender payoff instructions, which reduces the need for phone calls. I appreciate how quickly and easily I can complete these tasks without inputting too much information.

**Official Response from Michelle Artreche:**

> Hi Mary,

Really glad the experience feels that easy, that's exactly what we're going for. The Qualia integration feedback is noted and we know that's a pain point for a lot of teams having to re-enter file info. Thanks for taking the time to share this! 

  ### 13. Secure, Fast Wire Transfers—Some Customer Hesitation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alison B. | Assistant Escrow Officer, Enterprise (> 1000 emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about CertifID?**

Being able to send wire instructions securely, verifying payoff wire instructions, confirming customer's wire instructions.  So easy and quick to use. Most all mortgage companies are in their database, even ones you wouldn't thing would be. Example: Hard money lenders.

**What do you dislike about CertifID?**

The downside is customers being leery of using. The fact that it has to go to their cell phone in addition to their email. Also, there seems to be some type of glitch where customers have to copy the link and paste it into their URL for it to work.

**What problems is CertifID solving and how is that benefiting you?**

They helped me troubleshoot the problem with the link. The customer needing to copy and paste into the URL for it to work. Now when they let me know they are getting that error message I know what to tell them.

  ### 14. Provides Peace of Mind and Secure Transactions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ashley O. | Operations Manager | Licensed Title Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2025

**What do you like best about CertifID?**

I really appreciate the peace of mind this provides. Wiring can be a stressful process, but this product helps ease that anxiety thanks to the security and coverage it offers.

**What do you dislike about CertifID?**

At times, CertifID can seem like an extra set of hurdles, especially if the customer on the other end isn't very tech savvy. The most challenging aspect is often having to explain how the technology works and helping the customer troubleshoot any issues that come up.

**What problems is CertifID solving and how is that benefiting you?**

CertifID enables us to verify payoff wire instructions both quickly and securely. The included insurance coverage also gives us added peace of mind when we follow CertifID's instructions.

  ### 15. User-Friendly and Secure, But Clients Struggle with Verification Process

**Rating:** 4.5/5.0 stars

**Reviewed by:** Teri G. | Operations Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about CertifID?**

CertifID is a very user friendly platform for verifying identities and wire instructions, giving us the peace of mind that our wires will be going to the correct party(ies).

**What do you dislike about CertifID?**

Sometimes it is very difficult to get our buyers/sellers/borrowers to figure out what they need to do once the link is sent to them, often times leading to a rejection of verification. The complaints I hear from our clients range from the verification questions they are asked as they tend to contain very old information to be verified, or the questions do not pertain to them. This again leads to rejections.

**What problems is CertifID solving and how is that benefiting you?**

CertifID verifies IDs for our clients; verifies wire instructions whether they be by voided check or bank wire instructions - this takes the onus off of us for verifying instructions. Additionally, should a fraud situation occur they are there to assist and follow through should legal action need to be taken. And their fees are reasonable.

  ### 16. Effortless and Accurate Identity and Business Verification With CertifID

**Rating:** 4.5/5.0 stars

**Reviewed by:** Franck P. | IT Support Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2025

**What do you like best about CertifID?**

I like the ease of identity and business verification and the whole process is automated - by avoiding manual processes, the tool ensures accuracy and fraud prevention.
With proper verification, CertifID ensures that funds goes to the right place and this gives us peace of mind.

**What do you dislike about CertifID?**

Using CertifID is straightforward and everything has worked. No issues.

**What problems is CertifID solving and how is that benefiting you?**

We use CertifID for identity and business verification and the whole process is automated. With the tool in place, we prevent threat and ensure proper wire transfer which gives us peace of mind.

  ### 17. Strong Protection for Us and Our Clients

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kendra P. | Title Closing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2026

**What do you like best about CertifID?**

Protection for both ourselves and our clients.

**What do you dislike about CertifID?**

Sometimes it’s difficult to get a lender’s direct line or cell phone number when I need to send wire instructions.

**What problems is CertifID solving and how is that benefiting you?**

It helps minimize our risk in a business where we send and receive multiple wire transfers every day.

**Official Response from Michelle Artreche:**

> Hi Kendra, 

Minimizing risk on every wire, for you and your clients, is exactly what we're here for. We hear you on the lender contact frustrations and appreciate you flagging that. Thanks for the review! 

  ### 18. Secure Identity Verification for Confident Wire Transfers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2026

**What do you like best about CertifID?**

CertifID provides a secure platform for me to identify who I'm dealing with and make sure the secure wire information is sent to whom I intended.  It's easy to use and was easy to implement into our process.

**What do you dislike about CertifID?**

This pricing is a little expensive, but so is wire fraud.  I will say they've come out with better pricing recently.

**What problems is CertifID solving and how is that benefiting you?**

This allows us to send and receive critical wire information without having to meet the individuals in person.

**Official Response from Michelle Artreche:**

> You said it better than we could. The cost of fraud is a lot higher than the cost of protecting against it. Really glad the pricing has gotten to a better place for you and that it's been easy to fit into your process. Thanks for sharing this! 

  ### 19. Fantastic Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** SINNANA J. | Owner of Magnolia Title of Mississippi, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2025

**What do you like best about CertifID?**

CertifID has been a fantastic tool for our business. It’s easy to use and provides peace of mind both for me as a business owner and for our clients. I highly recommend it for anyone looking to securely handle wire transfers and protect their transactions.

**What do you dislike about CertifID?**

Honestly, there’s nothing I dislike about it CertifID

**What problems is CertifID solving and how is that benefiting you?**

CertifID helps prevent wire fraud and seller impersonation, which is a major risk in real estate transactions. It ensures that wiring instructions are verified and secure before funds are sent, protecting both the business and the clients.

  ### 20. CertifID Provides Peace of Mind and Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Serena D. | Marketing Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2025

**What do you like best about CertifID?**

The best thing about using CertifID is the peace of mind and support. It is easy to use for our clients and ourselves.

**What do you dislike about CertifID?**

Nothing comes to mind as far dislikes. It is pretty straight forward.

**What problems is CertifID solving and how is that benefiting you?**

It is providing verification immediately giving everyone involved peace of mind. It benefits us when working with our clients as they see our investment is to protect their clients and them. This shows that we are proactive instead of being reactive when it comes to fraud.

  ### 21. CertifiD=Peace of Mind

**Rating:** 5.0/5.0 stars

**Reviewed by:** Natalie  L. | Real Estate Closer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2025

**What do you like best about CertifID?**

This tool is both safe and straightforward to use. You can easily walk your client through the process, and they will understand it, as what you describe matches exactly what they see on their end. It provides peace of mind, knowing that all wire transfers are insured. 

Whether we are verifying wire instructions from a payoff statement or sending a wire confirmation for seller instructions, the process remains a simple and seamless step.

**What do you dislike about CertifID?**

I do not have any dislikes about CertifID at this time.

**What problems is CertifID solving and how is that benefiting you?**

With wire fraud on the rise, this program plays a vital role in every aspect of wire instructions and so much more.

  ### 22. CertifID A Great Company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karen B. | Processor, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2026

**What do you like best about CertifID?**

The customer service is consistently excellent, and the updates are always spot-on.

**What do you dislike about CertifID?**

So far, I haven’t had any interactions with it that I didn’t like.

**What problems is CertifID solving and how is that benefiting you?**

It helps us make sure we can find fraud before it happens.

**Official Response from Michelle Artreche:**

> Hi Karen,

Catching fraud before it happens is the whole goal, so really glad we're delivering on that for your team. Thanks for the kind words on our support and updates too, that means a lot to us! 

  ### 23. Outstanding Support Team Makes All the Difference

**Rating:** 5.0/5.0 stars

**Reviewed by:** Selina W. | VP, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 24, 2025

**What do you like best about CertifID?**

Thei support staff to guide us through any issues we may have.

**What do you dislike about CertifID?**

Sometimes, the inability to be able to verify wire instructions

**What problems is CertifID solving and how is that benefiting you?**

Insuring we have the correct wire information from the correct person

**Official Response from Michelle Artreche:**

> Hi Selina,

Having support there when you need it is something we take seriously, so really glad that's been your experience. We hear you on the wire verification gaps and that's feedback we're always working to address. Thanks so much for sharing this!

  ### 24. Exceptional Support and Proactive Solutions from CertifiedID

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lacey H. | Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 13, 2025

**What do you like best about CertifID?**

The fact the CertifiedID kicked in for us when we had an issue. They not only offered to front us the money while the proceeds were tracked, but were more proactive than the FBI in offering solutions.

**What do you dislike about CertifID?**

I don’t have anything that I don’t like about CertifiedID. I wish other law firms understood it better.

**What problems is CertifID solving and how is that benefiting you?**

Wire Fraud, Seller Fraud

  ### 25. CertifID sped up processing times and protected our customers!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2025

**What do you like best about CertifID?**

The software is user friendly and easy to implement with our current systems and processes. The team has always been quick to respond to questions and concerns. 

The VERIFID feature allowed us to easily verify, and collect IDs from customers all around the country, in a timely and efficent manner!

**What do you dislike about CertifID?**

At this time I have no complaints about the software.

**What problems is CertifID solving and how is that benefiting you?**

CertifID is helping us streamline final processing and protect ourselves and our customers.

  ### 26. CertifID security is worth every penny!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elizabeth S. | Attorney over Real Estate Division, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2024

**What do you like best about CertifID?**

We have a large team of people. Mistakes are bound to happen - you just hope none of them are ruinious.  CertifID's system ensures we are protected from the most costly errors - wire fraud and seller/party ID fraud.   We run every payoff through Payoff Protect to ensure payoffs get to the correct account.  CertifID's newly added ID verification makes me rest easy knowing we verified the seller, heirs, POAs, etc and they are who they say they are.  We have caught fraud with both CertifID's Payoff Protect and ID Verification systems.

**What do you dislike about CertifID?**

I wish there was a more comprehensive fee schedule.  Not an individual charge for each product every time.  People don't like paying to send us wiring instructions just to get their money.  Verifying seller and heir ID is so important that it should be included in the pricing plan.  We probably have $20-$40 in CertifID's fees in  every file not counting the up charge in our fees for the monthly program for payoff protect.

**What problems is CertifID solving and how is that benefiting you?**

Verifying wiring instructions for payoffs and parties and verifying ID's for all parties we do not know.

  ### 27. Prompt & Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marie P. | Escrow/Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2025

**What do you like best about CertifID?**

How easy the platform is to use and the sense of security we feel once something has been CertifID.

**What do you dislike about CertifID?**

I honestly cannot think of anything that I'm unhappy with at the moment.

**What problems is CertifID solving and how is that benefiting you?**

Verifying wiring instructions for both lenders and businesses, gathering information from sellers and buyers.

  ### 28. Peace of Mind

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2025

**What do you like best about CertifID?**

We have been using CertifID for a while now and love the ease of the platform. We collect wiring instructions, send our wiring instructions, verify a loan payoff and so much more. In this day and age, we see so many scams that this platform gives us peace of mind.

**What do you dislike about CertifID?**

The only downside is that you have to get creative sometimes when you need to verify wiring instructions from a company and not a person. Payoffs are a piece of cake, but brokerages are a little bit tricky.

**What problems is CertifID solving and how is that benefiting you?**

CertifID helps us to feel more secure in send out wires on our transactions.

  ### 29. AMAZING!! WORTH EVERY SINGLE PENNY!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jesenia A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 19, 2024

**What do you like best about CertifID?**

I love that it is eays to use and it is super user friendly. We use this software very single day! It makes our closing process easier for sending wire instructions. It also saves us time with colelcting and confirming wire information in the beginning of the transaction. I find CertifID to be one of the best softwares ever created, it definitely helps prevent fraud. Its worth every single penny. We also have the payoff subscription in which we can confirm the wire instructions for payoffs. This was definitely a game changer as fraudsters are now chnaging the wire instructions in payoffs and generate it to look identical to the original. You will not regret getting this software, it's worth it!

**What do you dislike about CertifID?**

The only small cmplaint I have about CertifID is that our spanish speaking clients cannot use it. I wish they had a spanish version, that would be a game changer for us since most of the people in south florida are spanish speakers.

**What problems is CertifID solving and how is that benefiting you?**

it's helping us prevent fraudsters with providing us with wrong wire information. It helps us make sure we are sending the wire instructions to our clients in a safe manner and giving them the confidence to be bale to do so. Most people are scared to send big amounts of money and the insurance gives them some ease in their mind.

**Official Response from Will Looney:**

> Thank you, Jesenia! We're so glad we can help you protect your business from wire fraud. Please feel free to reach out if you ever need additional support.

  ### 30. Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Taryn S. | Escrow Officer/Funder, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 16, 2024

**What do you like best about CertifID?**

knowing wire fraud is very unlikely to happen using CertifID

**What do you dislike about CertifID?**

There aren't any cons that I can think of.

**What problems is CertifID solving and how is that benefiting you?**

It gives us peace of mind about the identification of buyers/sellers.

  ### 31. CertifID is easy to use and hassle free

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin S. | Attorney and Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2024

**What do you like best about CertifID?**

CertifID is easy for clients to use and allows us to wire out without worrying about wire fraud. They also provide insurance which is an added benefit for firms that wire.

**What do you dislike about CertifID?**

CertifID may be a bit pricey in comparison with what competitors offer.

**What problems is CertifID solving and how is that benefiting you?**

CertifID allows us to securely wire to other parties without worrying where the money is going.

**Official Response from Will Looney:**

> Hi Justin — Thank you for sharing! We're grateful we can help give you and your clients peace of mind. Please don't hesitate to reach out if you ever need support.

  ### 32. CertifID is so easy to use, and easy to instruct the consumer how to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kathy S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2024

**What do you like best about CertifID?**

I love CertifID! My customers are secure in the process and it is an ease of mind for my company! I am the admin also and use the features myself. It is so simple!

**What do you dislike about CertifID?**

I haven't found anything I dislike about CertifID.

**What problems is CertifID solving and how is that benefiting you?**

We want to make sure our customers feel secure in receiving the correct wire instructions from us. We also want to make sure we have accurate instructions from the sellers for outgoing wires. I love the service for both features.

**Official Response from Will Looney:**

> Kathy -- we are so glad we can provide a seamless and secure process for you and your customers! Should you ever have an questions or need support, don't hesitate to reach out to our team.

  ### 33. Easy &  Efficient & Now Loan Payoffs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy J. | Paralegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2022

**What do you like best about CertifID?**

I appreciate the ease of submitting a request for information to people.  It asks for specific information but its kept to a minimum.  It is easy for us to explain to our clients what to expect and they have had success using it.  The fact that we can now search for loan payoff banking information is even better!  I feel so secure with other people's money now!

**What do you dislike about CertifID?**

We have only come across one problem and that was a bank that had recently merged with another bank, and we were approved with 2 different sets of instructions that were obtained through CERTIFID and they were both returned.  We ended up not feeling safe wiring the proceeds so we cut a check the thrid time.

**What problems is CertifID solving and how is that benefiting you?**

It has taken the time away from our staff calling and attempting to get confirmation of wiring instructions from people that may or may not be willing to give the information.  It also provides intermediary banks if there is one which the general public doesn't always know to include.

  ### 34. PROCESS STREAMLINES WIRING INSTRUCTION PROCESS

**Rating:** 4.0/5.0 stars

**Reviewed by:** Barbara M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2023

**What do you like best about CertifID?**

It streamlines the process and makes sending/receiving wiring details a lot easier. I like that it's all controlled within the ProForm/SoftPro software. I like the follow-up CertifID provides once the steps are complete. It is quite user friendly. I appreciate having additional identity-checks in place to assist our transactions. Overall, I'm glad we are taking these steps to make our work flow more consistent.

**What do you dislike about CertifID?**

* You cannot have a "Failed" CertifID request "fixed." Requests just have to be resent. 

* If you are entering an LLC in ProForm, you have to go back in and ADD the primary name of the managing LLC partner. Then, send your wiring instructions/requests. Then, you go to the CertifID 360 option, choose his/her name from your dropdown list, and send. But because we don't want the name(s) of the LLC managers in ProForm where we actually place the name of the LLC, you have to go back into ProForm and change it back to the LLC's name after you have received a "CertifID" notice. So. it's just inconvenient. But definitely doable. It's just if you forget to remove the member(s) names(s) and replace it with the LLC name again, your internal documents waiting to be signed at closing will have the wrong name(s) on it.

**What problems is CertifID solving and how is that benefiting you?**

We used to use our personal cell phones via text to send wiring instructions. Now we don't have to with CertifID. We can now collect Seller(s) Wiring Instructions early and securely, which I really like.

**Official Response from Claudia Lee:**

> Thank you so much for sharing your feedback, and we're glad that you're having a good experience overall. On your two questions:

1. That's correct once a request is "failed" it cannot be revised. You might also find it valuable to contact support@certifid.com for any insights into the reason for the fail, which will help you decide whether to send a new request and any tips for your client that might have held up the request for legitimate reasons.

2. CertifID verifies the identity of individuals, not businesses (which could employ numerous individuals). For the situation you describe with ProForm, make sure the business entity has an individual tied to it. Our SoftPro integration is able to pull in the business but if there is no contact information for an individual tied to the business then the request can't be sent out with that info. Hope that helps, and please don't hesitate to contact us at support@certifid.com to help get this working better for you.

Thank you for leading the way to keep consumers and the industry safer!


  ### 35. Wire Fraud Keeps Me Awake at Night

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bryan B. | Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2021

**What do you like best about CertifID?**

Regardless of whether it's a payoff or proceeds wire, not only are we getting verification that the beneficiary is legitimate, the wire instructions provided are covered up to $1 million against fraud. We have also included the CertifiD coverage in the underwriting of our Professional Liability and Cyber Fraud insurance policies.

**What do you dislike about CertifID?**

Now that CertifDI has rolled out its payoff validation product, there's nothing to dislike. I get monthly solicitations from similar vendors and CertifID is still the preferred method of wire verification.

**Recommendations to others considering CertifID:**

Easy to use, easy to implement.

**What problems is CertifID solving and how is that benefiting you?**

CertifID is verifying identities of beneficiaries that, with the age of remote online notarization, helps mitigate the additional opportunity of fraud. They also verify payoff wire instructions in the instance that the payoff statement is intercepted in transit and a fraudulent payoff is received.

**Official Response from Claudia Lee:**

> Thank you so much for sharing your feedback! We are so glad that you are finding value in the product and overall experience! We're here if anything comes up that you need help with at support@certifid.com!

  ### 36. Easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alison B. | Escrow Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2022

**What do you like best about CertifID?**

Being able to verify wiring instructions with our customers securely. The upside is the transaction is insured so in the slim chance there is wire fraud we as a company are covered but most importantly our customers are covered!

**What do you dislike about CertifID?**

I don't dislike anything about CERTIFID. The only thing I run into from time to time is customers might be hesitant to trust putting their information online. I especially see this with seniors. So far I haven't had anyone refuse.

**What problems is CertifID solving and how is that benefiting you?**

It helps me feel much more confident about making that wire transfer. Before, even though we verified wire instructions verbally over the phone there was still a little hesitation in hoping we did our due diligence.

  ### 37. Amazing service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Makenzie C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 20, 2023

**What do you like best about CertifID?**

I love that CertfiID is very easy to use and navagate. I also love that it gives our company and clients a piece of mind, especially with all the smamming that goes on nowadays.

**What do you dislike about CertifID?**

I honestly cant think of anything that I dont like about CertifID. It has been a very helpful and easy service to use and I love having access to it to help our company and clients feel more secure.

**What problems is CertifID solving and how is that benefiting you?**

Its helping prevent wire fraud when we send wire insturctions to clients to send in their money for closings and also helps us verify that payoffs are correct and secure.

**Official Response from Claudia Lee:**

> Thank you so much for sharing the feedback! Glad you are finding value in the product and experience!

  ### 38. simple steps to greater peace of mind

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kylie C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 19, 2023

**What do you like best about CertifID?**

It's super easy to use! Whether sending secure wire instructions or verifying wire instructions, it takes just a small amount of information to get that peace of mind.

**What do you dislike about CertifID?**

I honestly can't think of anything to dislike about CertifID. I personally have not run into any negatives or issues with the website or system in general. It's great!

**What problems is CertifID solving and how is that benefiting you?**

It's making it easier and safer to send wire instructions to clients, as well as verify wire instructions provided on payoff statements. With increasing issues with fraud, it's just one more layer of security.

  ### 39. so easy and so needed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amanda K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 20, 2023

**What do you like best about CertifID?**

its easy to use and very helpful knowing my wire inst are being sent and secured. the payoff verification feature is nice knowing I am wiring to a non fraud acct.

**What do you dislike about CertifID?**

if anything could change I'd like to be able to send wire instructions and verify my payoffs thru an integration in my title software instead of having to go to the website.

**What problems is CertifID solving and how is that benefiting you?**

fraud prevention for payoffs and sending wire instructions to buyer/sellers

**Official Response from Claudia Lee:**

> Thank you so much for sharing the feedback! CertifID is integrated with several leading title production software providers, including AIM+, Resware, RamQuest, and SoftPro. Please contact us at support@certifid.com if you'd like any help getting things set up. 

  ### 40. Easy and Safe Wire Instructions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wesley R. | Escrow Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 20, 2023

**What do you like best about CertifID?**

It's super easy to use and it keeps our clients safe. I've never had a client not able to safely receive wire instructions.

**What do you dislike about CertifID?**

Honestly, I can't think of anything. The only issue I ever had was a payoff verification. But I received a phone call from a CSR and they were able to help me.

**What problems is CertifID solving and how is that benefiting you?**

It protects our clients by securely sending them our wire instructions.

**Official Response from Claudia Lee:**

> Thank you so much for sharing the feedback! Glad you are finding value in the product and support experience - they are the best in the biz!

  ### 41. User friendly and secure

**Rating:** 5.0/5.0 stars

**Reviewed by:** Racquel  L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 20, 2023

**What do you like best about CertifID?**

I like that i know it's secure. It's easy to use. and you can ceritfy payoffs! 
Overall user friendly and helpful in may different aspects. I would definitley reccommend.

**What do you dislike about CertifID?**

There is not much i dislike about certified.
Like i said i know it's secure. It's easy to use. and you can ceritfy payoffs! 
Overall user friendly and helpful in may different aspects. I would definitley reccommend.

**What problems is CertifID solving and how is that benefiting you?**

It is securing our wire instructions which assures our clients are receiveing the correct information. Protecting against fraud and gives our customers peace of mind that they are getting the correct information to their bank.

**Official Response from Claudia Lee:**

> Thank you so much for sharing the feedback! Glad you are finding value in the product and experience!

  ### 42. Fighting Against Wire Fraud

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.)

**Reviewed Date:** July 26, 2023

**What do you like best about CertifID?**

CertifID is very handy to use to send out Wire Instructions to buyers and also helping us to check to make sure we received correct payoff instructions. The added Wire Fraud Protection helps our clients feel secure with sending their wires to us. It has been a great asset for us.

**What do you dislike about CertifID?**

The only thing I would say that I dislike about CertifID is the difficultly of using it for some clients. If they are not good with technology, it can be very difficult for them to use it.

**What problems is CertifID solving and how is that benefiting you?**

CertifID helps us to be able to securely send Wire Instructions to our clients. It also helps our clients feel secure with sending us a wire since it comes with Wire Fraud Protection.

**Official Response from Claudia Lee:**

> Thank you so much for your feedback, and for leading the way with your clients to keep them safe! 

  ### 43. SAVED US $100,000+

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 15, 2023

**What do you like best about CertifID?**

CertifID is easy to implement.  The price point is good.  We love the payoff feature.  But, the verification of seller wire instructions caught a fraudulent seller and saved us over $100K

**What do you dislike about CertifID?**

Sometimes when we try to verify wire instructions with an individual they will fail due to a VPN issue - it would be nice if the fail told them that.

**What problems is CertifID solving and how is that benefiting you?**

As a title company, we have out-of-state sellers - with no face-to-face contact, it can be difficult to verify that they are who they say they are.  CertifID caught a fraudulent seller before funds went out, saving us over $100K

**Official Response from Claudia Lee:**

> Thank you so much for your feedback, and kudos to your team for the right processes and training to catch frauds like the one you shared here. 

If it would be helpful, we can provide some consumer client-facing resources to help explain to them what to expect in a verification and tips like the VPN issue proactively. Just log in to the CertifID portal, click on the Menu and go to Key Resources. Thanks so much!

  ### 44. Great Product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Susan E. | E, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 02, 2021

**What do you like best about CertifID?**

Security when sending and receiving wiring instructions

**What do you dislike about CertifID?**

I don't have any issues with this program

**What problems is CertifID solving and how is that benefiting you?**

Securely sending and receiving wiring instructions.  We have not had any problems since using this.

**Official Response from Katie Stewart:**

> Thanks, Susan for your feedback!  We appreciate it! 

  ### 45. Peace of Mind

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emily M. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 10, 2023

**What do you like best about CertifID?**

Payoff Assist was a game-changer.   First in our area to utilize and second in our state.   A time saver, for one, to verify new wire instructions, loan number, etc., took up to an hour per payoff.   Now it only takes a few minutes to load information into CertifID Payoff Assist for verification.  The bonus is getting the wire insured by CertifID!  As Cyber Insurance Policy rates go up every year and cover less, utilizing CertifID has become more critical than ever to protect our clients' funds.

**What do you dislike about CertifID?**

I do not dislike anything about CertifID.  It has been one of the best pieces of technology we are utilizing.

**What problems is CertifID solving and how is that benefiting you?**

I do not have any issues with CertifID.  However, would love it if CertifID would verify IDs.  The ID.  (ie Drivers License).  Maybe soon?

  ### 46. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tara B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2023

**What do you like best about CertifID?**

Very user Friendly, easy to promote. It makes my job easier.

**What do you dislike about CertifID?**

I havent had any problems, anytime I need assiatnce customer service works with me.

**What problems is CertifID solving and how is that benefiting you?**

It makes wiring very secure.

  ### 47. Very quick and easy to use system.

**Rating:** 5.0/5.0 stars

**Reviewed by:** erica r. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 19, 2023

**What do you like best about CertifID?**

I love the customer service team. and how easy it is to use this system.

**What do you dislike about CertifID?**

it doesn't have all of the banks listed.

**What problems is CertifID solving and how is that benefiting you?**

Verifying  payoffs and sending wiring instructions.

**Official Response from Claudia Lee:**

> Thank you so much for your review! We're glad you're finding value in the product, support, and ease of use. 

If you'd like some tips & tricks on how to find the right bank in the dropdowns - we actually did a mini training on that in a recent customer webinar.  Email us at marketing@certifid.com and we would be glad to send you a link. Thanks!

  ### 48. Great Service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kyle B. | Escrow Closer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2023

**What do you like best about CertifID?**

Very easy to use and doesnt take long to get results!

**What do you dislike about CertifID?**

Theres nothing about CertifID that I dislike.

**What problems is CertifID solving and how is that benefiting you?**

Allows us to certifi payoffs that we receive from banks.

**Official Response from Will Looney:**

> Thank you for your kind words, Kyle! We're glad to hear that you have had a positive experience using CertifID.

  ### 49. I love the simplicity of CertifID

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 02, 2021

**What do you like best about CertifID?**

Its super easy to use myself as well as others

**What do you dislike about CertifID?**

I dislike how we cant send CertifID to canadian clients due to their phone number

**Recommendations to others considering CertifID:**

I highly recommend this site. It is easy to use and puts client's minds at ease when it comes to secure wire instructions.

**What problems is CertifID solving and how is that benefiting you?**

They are helping us get secured wire instructions to our clients

**Official Response from Katie Stewart:**

> Thank you so much for this feedback!  We love that you think CertifID is easy and efficient! Thank you for your feedback regarding your Canadian clients.  This is something we will continue to research and see if we can solve on a more international level. 

  ### 50. Super efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lupe B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2023

**What do you like best about CertifID?**

How user friendly it is, love the walk through videos.

**What do you dislike about CertifID?**

There is no option for spanish version for hispanic clients.

**What problems is CertifID solving and how is that benefiting you?**

Stopping fraud from happening in the closing proes. It secures the buyer's investment.

**Official Response from Claudia Lee:**

> Thank you so much for sharing your feedback! We will incorporate this into ongoing future product requests! 


## CertifID Discussions
  - [When certifying a software package what must be considered?](https://www.g2.com/discussions/when-certifying-a-software-package-what-must-be-considered) - 1 comment

- [View CertifID pricing details and edition comparison](https://www.g2.com/products/certifid/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-21+10%3A50%3A43+-0500&secure%5Bsession_id%5D=954b0ee1-c2ec-4fe7-b36c-5b88e0c154ea&secure%5Btoken%5D=66dc3de81c30729ab816a999d53477d650ef8b1a90fa4180083a79cb9b93b4e4&format=llm_user)
## CertifID Integrations
  - [AtClose](https://www.g2.com/products/atclose/reviews)
  - [Qualia](https://www.g2.com/products/qualia-qualia/reviews)
  - [RamQuest](https://www.g2.com/products/ramquest/reviews)
  - [ResWare](https://www.g2.com/products/resware/reviews)
  - [SoftPro](https://www.g2.com/products/softprocorp-softpro/reviews)

## CertifID Features
**Detection**
- Payment Verification
- Bot Mitigation
- Real-Time Monitoring
- Alerts

**Analysis **
- ID Analytics
- Intelligence Reporting
- Incident Reports

**Administration**
- Fraud Markers
- Transaction Scoring
- Blacklisting

**Agentic AI - Fraud Detection**
- Cross-system Integration
- Adaptive Learning
- Decision Making

## Top CertifID Alternatives
  - [Closinglock](https://www.g2.com/products/closinglock/reviews) - 4.8/5.0 (90 reviews)
  - [Signifyd](https://www.g2.com/products/signifyd/reviews) - 4.6/5.0 (331 reviews)
  - [Sift](https://www.g2.com/products/sift-s-ai-powered-fraud-decisioning-platform-sift/reviews) - 4.6/5.0 (596 reviews)

