knowledge transfer from staff and presenters Review collected by and hosted on G2.com.

We are new users, so I haven't experienced any issues so far. Review collected by and hosted on G2.com.

Certent technology is great and software is easy to use. The professional expertise/support is outstanding. The client support is very responsive Review collected by and hosted on G2.com.

There is really no downside of it. Maybe Certent can continue to add or upgrade different functionalities based on actual inquiries and real life examples of clients. Review collected by and hosted on G2.com.

They are quick with responses and always updating their services to meet customer needs and requests Review collected by and hosted on G2.com.

I'm fairly new but sometimes things are buried in the headers. Using the help function works pretty well though. Review collected by and hosted on G2.com.

Many different types of reports available Review collected by and hosted on G2.com.

Not yet able to prorate shares on termination, but I understand it's in progress Review collected by and hosted on G2.com.

Our customer service representatives are responsive to our needs and helpful to the issues we encountered. We collectively figure out a solution for our own company's unique situation. Review collected by and hosted on G2.com.

The admin and accounting platform itself. It can be better developed and more user friendly. Review collected by and hosted on G2.com.

The team is readily available for questions and to provide updated reporting. Review collected by and hosted on G2.com.

For some issues, it would be helpful to be able to update without submitting to Certent, i.e. address changes, etc. Review collected by and hosted on G2.com.

the platform is easy to use, reports are east to find. Review collected by and hosted on G2.com.

We need to put in a case for almost everything we do. The education aspect would be very helpful as we are constantly offering/doing new things. Review collected by and hosted on G2.com.

Certent's customer support team is very responsive. They are always willing to help and provide additional assistance as needed. Review collected by and hosted on G2.com.

We haven't had as much training/information on all the additional offerings Certent has. Review collected by and hosted on G2.com.

Certent is supportive and responsive. There is not a unique situation or question that they are incapable of handling. Review collected by and hosted on G2.com.

Currently am not aware of a downside to this platform Review collected by and hosted on G2.com.

As an stock accountant, the reporting capabilities are quick and easy to use. Lot's of reporting options. Review collected by and hosted on G2.com.

Due to the nature of our business, sometimes there will be manual manipulation of excel data. Review collected by and hosted on G2.com.