The ability to create engaging, interactive content in a relatively simple, inexpensive way. Review collected by and hosted on G2.com.

The platform wasn't as intuitive as we expected. We had some issue with hosting the content on our site. It was also really unfortunate that you have to design multiple versions of a piece of content for mobile & desktop. Review collected by and hosted on G2.com.

The product is extremely user-friendly. Looks and feels a lot like Photoshop Review collected by and hosted on G2.com.

The hardest part was figuring out the lightbox feature and how to gate content Review collected by and hosted on G2.com.

The best part that made us leave our previous platform provider has to be the transitions to create a page that becomes interactive for the user. The system is built to allow users to produce content very quickly and on the fly as the studio is hosted online rather than physical downloaded software. Review collected by and hosted on G2.com.

Not being able to schedule creative to go live in the future. This is something that should be a standard tool in todays world. We also suffer from loading speeds of ceros content where the rest of the page has loaded and we are still waiting for Ceros to finish loading.

The SDK kit is more of a complex integration than we first imagined. There were a fair few bugs which we didn't expect to see which involved us rebuilding over 5000 hotspots on all our creative to work on iPad as the training didn't cover this specific area! Review collected by and hosted on G2.com.

The simplicity of the service. I provide my Ceros contacts with some specs/requirements for content, and they are able to produce quality pieces I can distribute. The communication between our team and Ceros is constantly flowing. Review collected by and hosted on G2.com.

We have had some trouble with mobile optimization and creating one piece of content that is optimized for multiple platforms. Review collected by and hosted on G2.com.

I'm a big fan of the customer support - the team respond quickly to our enquiries and have listened to our suggestions and needs. Whilst not everything has been put onto the road map as quickly as we would have liked, the product has been developed well over the time we have been working with Ceros. Review collected by and hosted on G2.com.

For me, I need the option to schedule an experience going live. This is so important with an E-Commerce site as when going into a sale period, we need the flexibility to push something live at a set time. We expected this to be a standard function with the Ceros product but unfortunately it has not yet been developed - I've been told it is on the road map for the future.

Also, I would like to see a better analytics area. I've suggested the idea of a heatmap a few times - again, I've been reassured this is to be discussed at the next planning meeting. It would significantly improve the post-launch end of an experience... After all, the creators need to know the best approaches and what worked well when creating more content! Review collected by and hosted on G2.com.

Three things.

1) The platform is user friendly taking no time for new users to get acquainted with it.

2) Their customer service is genuinely caring and helpful. In three years, they've always gone above and beyond when answering questions or providing help. They even recently added an in-app customer service chat. So while you're working you can chat with someone on their end to help you through any challenges you may be encountering.

3) They regularly ask for feedback which fuels their frequent software updates. It seems they are pushing updates every few weeks. It's pretty amazing. Review collected by and hosted on G2.com.

We've been an early adopter having used Ceros since 2013. Early on our frustration was the lacking of typography features. Though has greatly improved since then, it is still something they could build upon even more. Review collected by and hosted on G2.com.

A lot of the Ceros interface is similar to Adobe CS products like Illustrator, so going between the two programs to create and then animate was very easy to pick up. The workflow on many things is similar, including the use of layers. Review collected by and hosted on G2.com.

Some of the workflow is so similar between Ceros and Illustrator that I get a little frustrated when there's an Illustrator shortcut that doesn't work in Ceros. But these are really minor things, like the fact that ctrl+shift+> or < doesn't affect type size. Review collected by and hosted on G2.com.

This is an incredibly easy tool to use and get started on. The onboarding process was so easy based on the help from the Ceros team. It's been a pleasure to see all that we can do with such willing and passionate support all along the way. Review collected by and hosted on G2.com.

There are things we haven't been able to use, yet. We've only built out infographics, which is one of many creatives we can design. I'd like to see the full capability of the tool - not a bad review, just ramping up. It seems like there are a lot of new features being added, as well. Review collected by and hosted on G2.com.

I really love the fact that any e-book can be brought to life with engaging content and interactivity. I also found the real time edits to be useful as the file became a living and breathing document. Review collected by and hosted on G2.com.

There were restrictions to it's ability to be responsive for mobile usage. We had to reconfigure page sizes to accommodate. Also, there were times when edits didn't seem to take, not sure if that had to do with the number of layers we had built into the file. Review collected by and hosted on G2.com.

I love the built in animation features, these allow me to add exciting elements to my designs without having to learn how to code. This way I can concentrate on what I am good at....designing Review collected by and hosted on G2.com.

Limitations on adding music to the experience, some editing features that many of the adobe products offer.

As for the subscriptions, they are quite expensive. As a small agency it would be great to have a monthly payment with a reasonable subscription to be able to offer to more of my clients. Review collected by and hosted on G2.com.