--- title: Cerner Reviews meta\_title: 'Cerner Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 239 reviews by the users' company size, role or industry to find out how Cerner works for a business like yours. aggregate\_rating: rating\_value: 3.5 review\_count: 239 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- ### Cerner Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **easy-to-use interface** of Cerner, thanks to clearly labeled sections and efficient charting capabilities. [(1 mentions)](https://www.g2.com/products/cerner/reviews?filters%5Bsentiment_snippet%5D=1178422&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Cerner, thanks to clear labeling and efficient charting features. [(1 mentions)](https://www.g2.com/products/cerner/reviews?filters%5Bsentiment_snippet%5D=1179074&qs=pros-and-cons#reviews) Users experience **slow performance** with Cerner, noting occasional lag that affects their overall satisfaction. [(1 mentions)](https://www.g2.com/products/cerner/reviews?filters%5Bsentiment_snippet%5D=1178387&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Cerner ##### 1. Charting Users appreciate the **easy-to-use interface** of Cerner, thanks to clearly labeled sections and efficient charting capabilities. [ See 1 mentions ](https://www.g2.com/products/cerner/reviews?filters%5Bsentiment_snippet%5D=1178422&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great software for a mental health setting." What do you like about Cerner? I liked that cerner was easy to use. Sections were labeled clearly which allowed me to find what I was looking for. I was also able to save things to ##### 2. Ease of Use Users appreciate the **ease of use** of Cerner, thanks to clear labeling and efficient charting features. [ See 1 mentions ](https://www.g2.com/products/cerner/reviews?filters%5Bsentiment_snippet%5D=1179074&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great software for a mental health setting." What do you like about Cerner? I liked that cerner was easy to use. Sections were labeled clearly which allowed me to find what I was looking for. I was also able to save things to ### Top Cons or Disadvantages of Cerner ##### 1. Slow Performance Users experience **slow performance** with Cerner, noting occasional lag that affects their overall satisfaction. [ See 1 mentions ](https://www.g2.com/products/cerner/reviews?filters%5Bsentiment_snippet%5D=1178387&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great software for a mental health setting." What do you dislike about Cerner? Sometimes the software was a little laggy. ## Top-Rated Alternatives [ ![Epic](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Epic") Epic 4.2/5(938) ](https://www.g2.com/products/epic/reviews) [ ![WebPT](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f5bcd08a28f327ee4a99dfcc3baed7cd/webpt.png "WebPT") WebPT 4.4/5(162) ](https://www.g2.com/products/webpt/reviews) [ ![eClinicalWorks](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ff1c555802e8f5583e002098100141e9/eclinicalworks.png "eClinicalWorks") eClinicalWorks 3.7/5(158) ](https://www.g2.com/products/eclinicalworks/reviews) [ View All Alternatives ](https://www.g2.com/products/cerner/competitors/alternatives) ![Joanne J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joanne J.") JJ Joanne J. Electronic Health Record Coordinator Mid-Market (51-1000 emp.) 8/15/2018 "Cerner Behavior Health (EHR) is below average for behavioral health systems" 2/5 What do you like best about Cerner? Progress Noting functionality is highly configurable and can be attached to specific user templates and profiles. Individualized levels of security is also highly configurable with menu groups, user-specific access control, homepage templates, credentials, and other ways to control what a clinician/staff member can see and do. Review collected by and hosted on G2.com. What do you dislike about Cerner? The billing module is very difficult for my organization to use as we work with a variety of both commercial and state PMAP/Medicare/Medical Assistance payors. We have to use a 3rd party clearing house and the Cerner product requires a lot of manual editing and managing of claims that might be rejected due to non-clinical reasons. The reporting functionality on the older Cerner behavioral health product is not useful. We have seen a preview of the newer Millennium product, but even that does not allow as much configuration and ease of use as other behavioral health EHR products. Currently, in order to do clinical, billing, and operational reporting for our organization we have to use Microsoft Access databases that draw exported data (.csv files) from the Cerner product, but the reports have to be run and acted upon through Mircosoft products. Additionally, the support from Cerner headquarters has been very poor. We have had an issue with promoting (a small upgrade with additional Cerner software) that is impacting some of our clinical documentation and communicated the importance of getting this fixed ASAP to Cerner. Their support has been spotty (some weeks we get phone calls and attention, then others we receive no communication for 3 weeks at a time). The issues has been going on 3 months and still we have no timeline from them about when we can get it fixed, even after our attempts to contact and get updates at least twice a week. Review collected by and hosted on G2.com. Recommendations to others considering Cerner: Cerner is improving its behavioral health product, but it is still not at the same level of integrated functionality as other EHR products that focus only on behavioral health. If you are an organization that only does behavioral health I would not recommend using Cerner products. If you have both Medical and Mental health, then it might be better since Cerner's medical modules are more advanced. Review collected by and hosted on G2.com. What problems is Cerner solving and how is that benefiting you? Cerner behavioral health is our EHR solution allowing us to incorporate clinical documentation, billing, and (to some extent) reporting on business operations. It allows for secure documenting of clinical notes, diagnostic and other assessments, management of client forms, billing information, behavioral health billing and insurance management, and clinical oversight. Review collected by and hosted on G2.com. Show More 7/14/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Elizabeth H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elizabeth H.") EH Elizabeth H. Researcher Enterprise (\> 1000 emp.) 12/16/2021 "Works decently but wouldn’t consider outstanding" 2.5/5 What do you like best about Cerner? It's easy to find information of specimen locations. Decently easy to use. Review collected by and hosted on G2.com. What do you dislike about Cerner? Levels of access needed to be able to use certain features it seems. Review collected by and hosted on G2.com. What problems is Cerner solving and how is that benefiting you? I'm using cerner to locate blood specimens from patients' daily routine blood draws. It's nice to have everything categorized and tagged with a location Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 12/22/2021 "Cerner EMR" 4/5 What do you like best about Cerner? Cerner is generally straightforward and easy to use. There are not a lot of hidden things that are difficult to find. It is easy to learn whether or not you have experience working with electronic medical records. Review collected by and hosted on G2.com. What do you dislike about Cerner? You can only have two patient charts opened at a time, which poses a challenge if you are trying to multitask or your tasks necessitate having multiple charts open simultaneously. It would be helpful to have to ability to have more than two charts open at a time. Review collected by and hosted on G2.com. What problems is Cerner solving and how is that benefiting you? Cerner allows entering orders quickly and communicating with other staff quickly as well. It also makes training new staff members more efficient because it is easy to use and learn. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 10/31/2021 "Cerner Review" 4/5 What do you like best about Cerner? There are tabs for various departmental results such as lab, dietary, pharmacy, so that everything is well organized. Review collected by and hosted on G2.com. What do you dislike about Cerner? Cerner only provides infrastructure for many functions. You need to have an IT team build functions for templates. Cerner doesn't do that build for you. Review collected by and hosted on G2.com. What problems is Cerner solving and how is that benefiting you? It's a very good EHR system for physician, ancillary, pharmacy, radiology and all other departments. It is also very good for results documentation. However, it is poor for patuent interface and posting results for patients to access. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![David W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David W.") DW David W. Researcher Enterprise (\> 1000 emp.) 4/20/2021 "Massive and Secure System that needs high maintenance" 4/5 What do you like best about Cerner? Cerner has tons of features and can be tailored to the needs of your business. Great security features as well. Review collected by and hosted on G2.com. What do you dislike about Cerner? It requires a lot of maintenance to manage if using it at high volumes, which is how it is used at my workplace. It also takes some time to learn how to use optimally. Review collected by and hosted on G2.com. What problems is Cerner solving and how is that benefiting you? Cerner is used at my workplace for managing all health systems records and submitting orders. The benefit is the ability to organize and securely maintain so much data. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 4/12/2018 "cerner- too many ways to do the same task" 2/5 What do you like best about Cerner? I like that you can really customize the program. Review collected by and hosted on G2.com. What do you dislike about Cerner? There are many things that i dislike, but the biggest concern I have is the fact that there seems to be multiple ways to carry out the same task. This leads to people being on different pages and sometimes things getting lost in the shuffle. Review collected by and hosted on G2.com. Recommendations to others considering Cerner: to wait for them to really work out the kinks Review collected by and hosted on G2.com. What problems is Cerner solving and how is that benefiting you? We are working on customer relationships and communication so that it becomes more efficient for the patient and easier for them to get ahold of us if they need something Review collected by and hosted on G2.com. Show More 8/10/2021 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 10/15/2021 "Pre Services Team Lead" 2.5/5 What do you like best about Cerner? Cerner Electronic Medical Record (EMR) is user friendly and supported by many facilities. Review collected by and hosted on G2.com. What do you dislike about Cerner? Cerner is a few years behind in technology updates. Whereas competitors like Epic have been able to advance many features and become more user and technology friendly. Review collected by and hosted on G2.com. Recommendations to others considering Cerner: Cerner is a good competitor to Epic Systems. Review collected by and hosted on G2.com. What problems is Cerner solving and how is that benefiting you? Cerner is not necessarily solving problems, but benefiting hospital systems that still use their EMR software. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Jereme W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jereme W.") JW Jereme W. Postdoctoral Researcher Enterprise (\> 1000 emp.) 3/5/2021 "High Functioning but High Maintenance" 2.5/5 What do you like best about Cerner? Security features, functionality, and ability to integrate with a variety of platforms are some of best qualities about Cerner. Review collected by and hosted on G2.com. What do you dislike about Cerner? Perhaps because of its large infrastructure due to the massive amounts of information on our system, it can often be slow and buggy. It has to be maintained well by large IT team. Review collected by and hosted on G2.com. What problems is Cerner solving and how is that benefiting you? Cerner maintains all electronic hospital records and allows access to records and orders across the medical institution. There are also several platforms built by are team to integrate patient reported outcomes and pull patient data for big data studies and study recruitment. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 1/8/2021 "Take care of your health, with the promptness of sifting." 4.5/5 What do you like best about Cerner? The system of cerner can define the progress of your health before situations of risk, recognize orders of ultrasounds by means of computerized scanner, apply editions in real time for radiographies at complete body level, act under financing of bank collaboration with amortizations of credit of insurances, backups of monetary impulse for surgeries of emergencies, Accuracy of references for foreign medicines, application of inventory of web purchases in the cart, progress of prioritization of assisted business health, acceptance of license of pharmaceutical procedure, balance the dimensions of implementation of medical general revision equipment of my company, which conditioned greater networks of assurance of electronic operation. Review collected by and hosted on G2.com. What do you dislike about Cerner? Cerner brings in its system an error of formation of credit notes to validate the legitimacy of the program of payments of the users, doing that the users must pass for a precise order of follow-up of adjustment of tariffs and commissions of services of qualification of beds, medical equipments, electronic polls, digital signature of récipes for the purchase of inputs particular of the client, indispositions of domain of portfolios of commercial assets, they increase the des configuration of the panel of attentions web of the platform of this application, preventing that an impeccable operative management is realized, on having had deficiencies of administrative internal control. Review collected by and hosted on G2.com. Recommendations to others considering Cerner: The organization of medical data established by cerner allows you to implement an operative follow-up control of patients affected by common pathologies, simplification of management of vascular electrocardiograms within a digitalized standard, opportunities of clinical financing personalized to the possibilities of the user, access addresses of encrypted data storage with coordination references of emergency web visualization of patients with multimedia prioritization of images, operative percentages, precision of laboratory results, compliance with personalized appointment coding, increase the performance of my company's system in the face of private health problems. Review collected by and hosted on G2.com. What problems is Cerner solving and how is that benefiting you? I use cerner because it is a fresh, fast and safe software to increase the specialized attention by professionals of the medical part in my company, where its uses go from the guarantee of insurance of my nominal list of employees, medical insurance against damages in the work environment, imports of reports private health management, Sales activations for the control of treatments against severe pathological conditions, accumulation of data for the knowledge of patients with deficient assistance control to calculate their blood pressure, evaluation of cholesterol levels in the blood, digital api correlations, extraordinary functions for the health dimension are managed with this network. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 1/8/2021 "An impressive management of corporate health control is established with cerner." 4.5/5 What do you like best about Cerner? Cerner software, encodes your data automatically, defines a presentation report relationship, regulates the medical practice indexes in your company, manufactures intuitive care for the user, manages computerized medical record tracking levels, alternates through information backup positions, recognizes the possibilities of medical report transfer, manages the personalization of chronological appointment supports, provides message positioning loads through e-mail, incorporates internal control definitions for medical material shipping, drug order load tracking, are recognized by the performance of this platform in my company. Review collected by and hosted on G2.com. What do you dislike about Cerner? It is not completely secure your web assistance dialing, because the alternative supply of data storage in the cloud includes deficiencies in control of digital assets, preventing that the content processed by the sifting system is safely stored, increasing the possibility of suffering loss of reports, inefficient follow-up redactions for product purchase offers, coding errors of certified prescription management reports, incomplete coordination of corporate welfare unbalance the quality of processing achieved by this server, altering the order of achievements of your application. Review collected by and hosted on G2.com. Recommendations to others considering Cerner: I keep a reasonable attention to the recommendation index of cerner, since its possibility of extension of health resources keeps my employees in harmony within the work environment, designing proven jobs of consultation assistance with professional doctors, protections of informative links of blood result search plans, selections of financing of clinical costs, manipulation of dates for customizable events of technological hiring of equipment for business use, follow-up interaction to prioritize communication alternatives between clients, maintenance of mobile applications followed by medical practices on shared screens, work to recognize health problems among your company's work team and define treatments focused on their pathology. Review collected by and hosted on G2.com. What problems is Cerner solving and how is that benefiting you? With the tools of cerner I contribute to the increase of the operability of my health planning system, detection of medical irregularities in patient data, activation of independent search of medical exams, clinical history, references of technical invoicing of emergency hospitalization, disposition of electronic signature of documents of purchase of supplies, import of segments of control of common illnesses, dimensions of recognition of pathologies by means of analysis of routine understanding, prioritizations of archiving of documentation, establishments of protocol of special attentions are used with this platform. Review collected by and hosted on G2.com. 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