--- title: Cerner CareTracker Reviews meta_title: 'Cerner CareTracker Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 25 reviews by the users' company size, role or industry to find out how Cerner CareTracker works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 25 scale: '5' date_modified: '2026-08-07' parent_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # Cerner CareTracker Reviews **Vendor:** Cerner **Category:** [Healthcare Analytics Software](https://www.g2.com/categories/healthcare-analytics) **Average Rating:** 3.8/5.0 **Total Reviews:** 25 ## About Cerner CareTracker CareTracker helps long-term care facilities reduce risk and increase reimbursement as well as manage required resident documentation. ## Cerner CareTracker Reviews ### 1. Simple and Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Kira D. | Communication Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2021 **What do you like best about Cerner CareTracker?** The calendar of the schedule has a nice layout. I like how it previews a patient's name, ID number, length of visit, and reason for the visit. I like how the entire history of the patient's appointments are listed in one place for an easy scroll through; it also lists who the provider is. **What do you dislike about Cerner CareTracker?** Some simple features could be added to make the interface even more accessible. One of which is a simple button on the main page to skip to the next day; instead of the way it is now, you have to click a button to get to a calendar and then select the day or the "next day button". It also would be helpful if you could drag appointments to change dates/times. **Recommendations to others considering Cerner CareTracker:** This is a solid system for appointment management and basic patient information. **What problems is Cerner CareTracker solving and how is that benefiting you?** It helps me keep tabs on patients. It's one of the tools for me to stay organized when patients have met with me, future appointments, contact information, and more. ### 2. CareTracker the easy to use care coordinator **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2020 **What do you like best about Cerner CareTracker?** The software and interface is so user friendly that the learning curve is basically non existent for anyone who has operated a smart phone. It has all the needed functionality without being clunky. **What do you dislike about Cerner CareTracker?** The software does not integrate with iOS. This is by far the largest drawback. Do not purchase this software if your facility is already set up with Apple products. Also, I could see the system being annoying for very large facilities. It is great for smaller bed facilities but may be too cumbersome for large bed practices. **What problems is Cerner CareTracker solving and how is that benefiting you?** Better documentation of resident care to do ease of point of care entry. Charting is more detailed and better organized. Nurses and care staff have more time to provide detailed notes because the software is easy to navigate and smooth. ### 3. Intuitive for fresh nurses **Rating:** 4.0/5.0 stars **Reviewed by:** Jacob W. | Surgical Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2020 **What do you like best about Cerner CareTracker?** Without any prior or official training, Cerner was a breeze to jump into. Simple things, such as looking up patient info is easy to do. Options and functions are clearly labeled and extremely to easy to find. Charting is simply and straight forward. Being able to have our different care plans saved greatly improves efficiency which in turn improves the care focus on the patient. The complaints I've heard from co-workers all stemmed from co-workers not taking the time to set up themselves up for success to begin with. **What do you dislike about Cerner CareTracker?** The downside that I've encountered most frequently seems to be more of a bug. Occasionally, when searching for a patient, it will return with no patient found, even if everything is correct. **Recommendations to others considering Cerner CareTracker:** Take your time and learn the ropes. Once the basics are learned, CareTracker is so easy to use. **What problems is Cerner CareTracker solving and how is that benefiting you?** Problems that have been solved have been more complete documentation and ensuring that patient focus is optimized. ### 4. Good product for LTC providers **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2018 **What do you like best about Cerner CareTracker?** Caretracker allows us to track program specifics for those we serve in an easy manner. By using touch screens and building intuitive question frameworks staff can easily document services provided. **What do you dislike about Cerner CareTracker?** They aren't keeping up with technology. The kiosk app will only run with IE and no other browser. Why in this day and age is it not browser agnostic. It severely limits where we can utilize the program. **Recommendations to others considering Cerner CareTracker:** Make sure it's a good fit. There are some limitations but mostly in the front end where staff need to use it. Reporting capabilities for the front end users has limitations as well. So if staff need to query any information at a kiosk type setup, don't count on that. **What problems is Cerner CareTracker solving and how is that benefiting you?** We track all service documentation for those we serve in our industry. It has allowed us to completely eliminate paper documentation. ### 5. Cerner: Software for Everyone **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2018 **What do you like best about Cerner CareTracker?** I think Cerner is beneficial to every party involved within the senior housing industry. From the primary caretakers, the management team, and most importantly - the patients. This software helps connect everyone and keep everyone on the same page. The transparency amongst the groups is what makes this software so valuable. **What do you dislike about Cerner CareTracker?** There wasn't much to dislike from the actual usage of the software. The software capabilities were very solid, however, I thought the interface could have used some improvement. I didn't feel it was very user friendly, and at times I had colleagues that were not sure how to do certain things. I think that in an industry where there are "elderly" people (including the people who are using the software), it should be easier to use itself. **What problems is Cerner CareTracker solving and how is that benefiting you?** We're solving communication issues mostly amongst people who are in our business. Now everyone is on the same page and it's easier to engage and act more efficiently because of it. The results have been tremendous. ### 6. Diabetes Classes Scheduling **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2018 **What do you like best about Cerner CareTracker?** I liked how everything was connected. It's helpful to be able to enter health info from patient charts, add appointments on the schedule and also use the information to generate reports for management. I also liked how the appointment will show on both the Clinician and the patient's schedule. **What do you dislike about Cerner CareTracker?** Sometimes an appointment can be hiding if you don't have all the right criteria selected. It's nice to be able to filter appointments based on selected criteria, but annoying if an appointment is hiding on the books simply b/c it's at a different hospital/office. Not a major problem and easily fixed, but might be better if selected criteria was highlighted (and unselected appointments lightened) instead of making the rest of the week disappear. **What problems is Cerner CareTracker solving and how is that benefiting you?** Cerner solves the problem of reporting to different agencies (or internal management) that do auditing. It makes it easy to see if patients are actually lowering their blood sugar levels or losing weight as a result of taking classes- each status marker of health, such as blood sugar, cholesterol numbers, and cardiovascular events, can be statistically tracked. For example, with the click of a button, I could easily see that all patients under age 30 with type 2 diabetes were severely obese at 250 lbs or heavier. Not even one young patient with type 2 was at a healthy weight. I also could easily see the severity of co-morbidity of diseases for all diabetes patients, most of whom were on multiple medications, not only for diabetes. These types of statistics are useful in finding better ways to assist patients and prevent disease epidemics, such as diabetes and heart disease. ### 7. Tool for Healthcare Professionals in Longterm Care **Rating:** 3.5/5.0 stars **Reviewed by:** Rana K. | Employee, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Cerner CareTracker?** We were using this tool for a patient population made up of seniors. It was very user friendly and easy for this population to use. It allowed healthcare practitioners to quickly and easily monitor the health of their patients and thus, tailor their healthcare to better meet the needs of their patients. **What do you dislike about Cerner CareTracker?** Although the program uses pictures to ascertain how patients are doing, patients noted that they felt the graphics to be overly simplistic and a bit childish at times. It was difficult for some patients to type out additional issues they were having with their health that didn't fit into a category of the software. **Recommendations to others considering Cerner CareTracker:** Although this is an easy tool for patients to use, do not make the assumption that patients will know how to use it correctly. It is a good idea to educate them on how to best use this tool so that it is helpful to the healthcare team. **What problems is Cerner CareTracker solving and how is that benefiting you?** At a longterm care facility, there are several patients and few healthcare professionals. This makes it difficult for healthcare staff to keep on top of the healthcare issues of the patients. We were using this tool as a means of tracking pertinent issues for patients and as a way to assist healthcare practitioners in alerting them which healthcare concerns they should follow up on with patients. ### 8. CARE TRACKER REVIEW **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** January 05, 2019 **What do you like best about Cerner CareTracker?** You can acces multiple departments. You can have a clear understanding of the cesus intake , discharge etc. **What do you dislike about Cerner CareTracker?** is not accesible on phone . I'm always on the go go . no acces to know what is really going on in my department. **Recommendations to others considering Cerner CareTracker:** Live feed and for through phone access. **What problems is Cerner CareTracker solving and how is that benefiting you?** able to prepare fo discharges and intake patients ### 9. Caretracker is a fool proof way to document **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2018 **What do you like best about Cerner CareTracker?** Multiple choices and space to write extra about certain instances and clients **What do you dislike about Cerner CareTracker?** I dislike that the software makes you change your password very often. I also don’t like how the bowel and bladder reports are pulled. The formatting leaves room for nursing errors. Some subjects like seizures require more documenting more information than is provided by the options to click on **Recommendations to others considering Cerner CareTracker:** It’s an easy a userfriendly software. It’s easy to train staff on Caretracker **What problems is Cerner CareTracker solving and how is that benefiting you?** The benefits of Caretracker is that it makes pulling reports to analyze trends very easy. Some problems arise with the lack of ability to thoroughly document ### 10. Cerner is very robust, providing access to other EMRs with just one login. **Rating:** 4.0/5.0 stars **Reviewed by:** Sam M. | Health Information Manager, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2018 **What do you like best about Cerner CareTracker?** What I like best about Cerner is the ability to access multiple EMRs across the HIE. **What do you dislike about Cerner CareTracker?** What I dislike about Cerner and it's not really Cerner but more the timeliness of records being available. **What problems is Cerner CareTracker solving and how is that benefiting you?** One business problem that I am solving with Cerner, is being able to provide clinical staff with documentation that is not included in the paper chart, which arrives with a new resident. ### 11. More intuitive than others but somewhat archaic **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2018 **What do you like best about Cerner CareTracker?** More intuitive than others, allows you to move quickly between patients and their records. Keyboard functions to document quickly. Can be used on several different kinds of devices. Pictures instead of heavy text. **What do you dislike about Cerner CareTracker?** Could use a library of group notes for staff to use. Creating a patient profile with most recent records and documents at a glance. **What problems is Cerner CareTracker solving and how is that benefiting you?** Makes communicating with other staff about patients easy. Helps staff keep a close eye on patients who need extra care. Bridges gaps in communication. ### 12. Using Cerner for ICF-IDD. **Rating:** 3.5/5.0 stars **Reviewed by:** Amber V. | Direct Support Professional, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2018 **What do you like best about Cerner CareTracker?** Ease of finding information for clients from other departments. The file and other documents are very well organized. **What do you dislike about Cerner CareTracker?** At times it takes many attempts to sign on into the system. Some of the forms have limited character space. **What problems is Cerner CareTracker solving and how is that benefiting you?** Document organization and finding needed client information without having to make calls or send emails. ### 13. Cerner care tracker **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Cerner CareTracker?** The ability to paperlessly track patient data **What do you dislike about Cerner CareTracker?** The care tracker can run slow if too many users are on the system at the same time **What problems is Cerner CareTracker solving and how is that benefiting you?** Decreasing paper use, more effiency in tracking patient data, having chart notes all in one easy to see place ## Cerner CareTracker Discussions - [What is Cerner Millennium system?](https://www.g2.com/discussions/what-is-cerner-millennium-system) - [What makes Cerner unique?](https://www.g2.com/discussions/what-makes-cerner-unique) - [What software does Cerner use?](https://www.g2.com/discussions/what-software-does-cerner-use) - [What is Cerner CareTracker?](https://www.g2.com/discussions/what-is-cerner-caretracker) - [Does your practice/hospital use it as an EHR for medical records?](https://www.g2.com/discussions/does-your-practice-hospital-use-it-as-an-ehr-for-medical-records) - 1 upvote - [View Cerner CareTracker pricing details and edition comparison](https://www.g2.com/products/cerner-caretracker/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+19%3A32%3A08+-0500&secure%5Bsession_id%5D=db29a019-7e36-487d-8126-4a165fbf2157&secure%5Btoken%5D=dc0f89d0fad4d8440e003d264b3694e9b68bf8c380a7bcced30c8ff367088262&format=llm_user) ## Cerner CareTracker Features **Additional Functionality** - Assessment Management - Medication History - Claims Management - Communication Management - Reporting & Statistics - HIPAA Compliant - Invoice Management - Activity Dashboard - Scheduling - Lead Management - Meal/Nutrition Management - Admissions Management - Financial Management - Alerts/Notifications - Incident Management - Compliance Management - Event/Activities Planning - Customizable Reports - Geriatric Care - Task Scheduling - Workflow Management - Search/Filter - Patient Records Management - Third-Party Integrations - Work Order Management - Staff Management - Calendar Management - Contact Management - Attendance Tracking - Care Plan Management - Self Service Portal - Document Management - Mobile Access - User Management - Reminders - Access Controls/Permissions - Medical Billing - Customizable Templates - Point of Care System - Charting - Generative AI - Activity Tracking - AI Copilot - API - Remote Treatment Planning - Data Storage Management - Forecasting - Role-Based Permissions - Patient Engagement - Reporting/Analytics - Electronic Submission - Electronic Signature - Alerts/Escalation - Referral Management - Performance Metrics - Payroll Management - Client Management - For Nursing Homes - Reimbursement Management - Employee Management - Patient Intake - Billing & Invoicing - Real-Time Updates - E-Prescribing - Data Capture and Transfer - Visitor Management - Data Import/Export - Inventory Management **Data Management** - Data Warehouse - Data Analysis - Data Capture - Data Integration - Integration with Wearable Devices - Interoperability - Security and Privacy Controls - Data Querying **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation - Mobile Access - Historical Reporting - For Primary Care - For Urgent Care - Clinical Care **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management - Telemedicine Integration - Claims Management - Documentation Management - Revenue Management - Patient Records Management - Document Management - Invoice Management - Medication Management - Task Management - Care Plan Management - Calendar Management - Communication Management - Prescription Management - Inventory Management - Forms Management - Image Management - Practice Management - Intake Management - Appointment Management - Lab Order Management - Configurable Workflow - Formulary Management - EMR/EHR - Clinic Interoperability - Compliance Management - Records Management - Template Management - Registration Management - Referral Management - Case Management - For Pain Management - Escalation Management - Queue Management - In-Patient Management **Analytic Tools - Healthcare Analytics** - Data Visualization - Cost Analysis - Real-Time Analysis - Predictive Analytics - Patient Risk Scoring - Natural Language Processing (NLP) **Agentic AI - EHR** - Autonomous Task Execution **Additional Functionality** - Quality Assurance - For Anesthesiologists - Data Collection - AI Copilot - Preoperative Modules - Generative AI - ICD-10 Compliance - Intraoperative Charting - EHR/EMR Integration - Templates - Patient Communications - Reporting & Statistics - Compliance Tracking - Customizable Templates - Customizable Forms - Multi-Location - Voice Recognition - API - Activity Dashboard - E-Prescribing - Billing & Invoicing - ONC-ATCB Certified - Referral Tracking - Claims Scrubbing - Electronic Payments - Insurance Eligibility Verification - Coding Assistance - Meaningful Use Certified - Live Chat - HIPAA Compliant - Treatment Planning - Charting - Patient Portal - For Cardiologists - Reminders - Customizable Reports - Appointment Scheduling - Third-Party Integrations - Monitoring Device Integration - Patient Intake - Decision Support - Progress Notes - For Dermatologists - Data Import/Export - Lab Integration - Telemedicine - Medical Billing - Reporting/Analytics - Audit Trail - Medication Database - Clinical Notes - Handwriting Recognition - Imaging and X-rays - File Sharing - Patient Scheduling - Immunization & Allergy Tracking - Order Entry - Outcome Assessment Tools - Alerts/Notifications - Initial Assessments - Family History Tracking - Annotations - Diagnostic Reports - Growth Charts - Customizable Tests - Patient Engagement - EDI - For Family Medicine - Medication History - For Substance Abuse Therapy - For Mental/Behavioral Health - Confirmations/Reminders - Medication Alerts/Warnings - Mobile App - Therapy Notes - Electronic Signature - For Group Therapy - For Neurologists - Speech Recognition - Hardware Integration - For Obstetrics & Gynecology - Diagnostic Imaging - Patient Education - Patient Questionnaires - Patient Monitoring - Task Scheduling - For Ophthalmologists - SOAP notes - 3D Imaging - For Orthopedics - PACS Integration - Electronic Prior Authorization - Analytics - Vitals Tracking - For Podiatrists - Medical History Records - Automatic Transcription - Case Notes - Self Service Portal - Access Controls/Permissions - Third-Party Integration - Scheduling - For Psychiatrists - Self Check-In/Check-Out - Urgent Care Templates - Digital Signature - Lab Results - Payment Processing - Data Security - Drug Reference Database - Accounting - For Urologists - Collaboration Tools - Web-based Deployment ## Top Cerner CareTracker Alternatives - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (896 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (632 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (362 reviews)