---
title: Cerberus Reviews
meta_title: 'Cerberus Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Cerberus works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 3
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Hotel
  url: https://www.g2.com/categories/hotel
---


# Cerberus Reviews
**Vendor:** Acorn Hospitality Systems  
**Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 3
## About Cerberus
Web-based PMS that provides online room reservations, GDS inventory management, commission tracking, housekeeping & daily cash reports.




## Cerberus Reviews
  ### 1. Favorite GDS Integration!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.)

**Reviewed Date:** July 30, 2018

**What do you like best about Cerberus?**

Cerberus offers a multitude of options to use, but my favorite would have to be the GDS Interface capability that's used in concurrence with our Micros Opera system. 

**What do you dislike about Cerberus?**

Sometimes it is laggy, and the customer support is not always superb. We have sometimes had to wait over an hour for our online reservations to drop in to our system. Sometimes is glitches and we can't track the online reservations unless we log out and log back in.

**What problems is Cerberus solving and how is that benefiting you?**

For the most part, Cerberus has great features. We use it for our online reservation integration into our Micros Opera system. I do like the remote access feature, as I don't have to be at my Front Desk computer to look at what reservations we have booked.



- [View Cerberus pricing details and edition comparison](https://www.g2.com/products/cerberus/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-13+17%3A32%3A16+-0500&secure%5Bsession_id%5D=78ba85e4-d7cc-4e3e-82c3-a4f21fb8ebcd&secure%5Btoken%5D=3e379c910b3816d876cb9eaf35b1d4d1e8a073336a9b5a910455fe8f12e43a09&format=llm_user)

## Cerberus Features
**Property Management**
- Room Inventory
- Revenue Management
- Facility Maintenance
- Distribution Management
- Multi-Channel Distribution
- Discount Management
- Reservations Management
- Restriction Management
- Promotions Management
- Employee Management
- Channel Management
- Task Management
- Billing Rate Management
- Template Management
- Price/Margin Management
- Booking Management
- Contact Management
- Multi-Channel Management
- Availability Management
- User Management
- Calendar Management
- Invoice Management
- Inventory Management
- Front Desk Management
- Housekeeping Management
- Maintenance Management
- Website Management
- Guest Experience Management
- Email Management
- Communications Management
- Reviews Management
- Tax Management
- Document Management
- Work Order Management
- Spa/Activity Management
- Financial Management
- Rate Management

**Guest Management**
- Central Reservation System
- Marketing and Loyalty Programs
- Guest Messaging
- Multi-Channel Marketing
- SMS Messaging

**Staff Management**
- Housekeeping
- Shift Scheduling
- Maintenance Scheduling

**Platform**
- Reporting and Analytics
- Channel Manager Integration
- Website Integration
- Channel Analytics

**Agentic AI - Hotel Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- Multi-Language
- Marketing Automation

**Additional Functionality**
- Billing & Invoicing
- Reporting & Statistics
- Multi-Location
- Event Calendar
- Mobile Access
- Customizable Reports
- Customizable Fields
- Accounting
- Online Booking
- Customizable Branding
- Room Booking
- Email Templates
- Electronic Payments
- Data Import/Export
- Search/Filter
- Real-Time Data
- Dynamic Pricing
- Multi-Channel Sync
- AI Copilot
- API
- Alerts/Notifications
- Kill Switch
- Drag & Drop
- Customizable Templates
- Credit Card Processing
- Activity Dashboard
- Generative AI
- Payment Processing
- Multi-Currency
- Point of Sale (POS)
- Customer Database
- CRM
- Customer History
- Availability Indicator
- Ratings/Reviews
- Data Synchronization
- Built-in Accounting
- Guest Check-in/Check-out
- Single Property

## Top Cerberus Alternatives
  - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) - 4.5/5.0 (108 reviews)
  - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) - 4.2/5.0 (63 reviews)
  - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) - 4.4/5.0 (61 reviews)