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Centro Global Solutions for Communications and Information

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Centro is a contact center outsourcing provider headquartered in Virginia, USA. Since 2009 we have run customer support, sales and back-office programs for North American and global brands, delivered by more than 1,500 people across Cairo and El Gouna (Egypt), Manila (Philippines), Winchester (Virginia), Dubai and Riyadh. Our services cover inbound and outbound customer service, omnichannel support across voice, chat, email and social, technical help desk, and healthcare revenue cycle management through Centro Healthcare. A technology practice built on Genesys Cloud CX, Zoho, Odoo and Freshworks helps clients modernize the systems behind their support. Clients include The Pampered Chef, Nationwide Medical and Fluence.

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