Kudos, being able to show appreciation every week is a great asset. I also really enjoy how versatile it is to make custom engagement activities. The Admin tool is very intuitive, making it easy to build content. Review collected by and hosted on G2.com.

Nothing really is a pain point for us or me specifically. It would be nice if there were more games available. Right now, there are three games (katana fruit, pinball, and blocks), along with making custom puzzles from images we upload. It would be cool if there were more options like mine sweeper, snake, and even card games like soliltaire. Review collected by and hosted on G2.com.

Centrical allows you to create microlearning, we can provide very important information to the users and they will be able to retain everything because of the different formats we can use like slides, simulations, or even SCORM files. We can also provide visibility to the user of their current KPIs Results so they can focus on improving in real-time. Review collected by and hosted on G2.com.

There are a lot of challenges with reporting, but it's been getting better, it's really helpful that at least for frequent reporting, we can have a simpler report =) Review collected by and hosted on G2.com.

Everything connects so easily: KPIs that can be improved with tailored content, and in the end, you also receive rewards. I find it a very engaging tool, and people should see the added value overall. It keeps the employee happy while also doing their job. Review collected by and hosted on G2.com.

I would like to have the option of being able to see the hidden missions separate from the active ones. Right now, they are mixed, and it's a bit confusing. The ''badges'' section, for example, for admin, looks much better with the new look. Review collected by and hosted on G2.com.

It's very easy to create KPIs and assign them to users. Also is easy the users creation into the platform. Review collected by and hosted on G2.com.

It can turn a little bit confusing at the moment of creating campaigns. Review collected by and hosted on G2.com.

Since adding this tool in our project, the engagement and the knowledge that people is having have increased tremendously. Review collected by and hosted on G2.com.

A little bit more freedom when customizing the homepage and avatar catalog Review collected by and hosted on G2.com.

Having the possibility of having a virtual store, and generating currency thanks to the fulfillment of various KPIs. This creates a lot of commitment with the associates. Review collected by and hosted on G2.com.

That the KPIs cannot be updated in real time, to be able to track the results minute by minute. Review collected by and hosted on G2.com.

Melissa and Miguel. They always provide tremendous support. Review collected by and hosted on G2.com.

The bugs that we experienced when launching a company-wide initiative. Review collected by and hosted on G2.com.

Great system to help staff own their own performance and get rewarded for this. Great to be able to update all performance in one place and help keep in contact with staff while working remotely. Really excellent at promoting training and support and being able to recommend courses for development Review collected by and hosted on G2.com.

I don't think there is anything I don't like about it. The self learning really helps you learn and own your own content and not be relying on externals. you can learn at your own pace too Review collected by and hosted on G2.com.

Centrical does a brilliant job of breaking learning into bite-sized pieces and adding some excitement to what can typically be dull subjects. Review collected by and hosted on G2.com.

There is a lot to learn with centrical and it can be daunting, Power Up is a great tool to help in understanding the platforms functionality. Review collected by and hosted on G2.com.

I enjoy that Centrical offers a lot of pre-built games, missions, and challenges. This helps keep our reps engaged while limiting the creative brainpower we must use to gamify our learning program and sales incentives. Review collected by and hosted on G2.com.

Centrical reporting can be challenging. The analytics section of the platform takes a while to update and also lags when building and pulling reports. Additionally, messaging functionality is limited. For example, it is difficult to send a message out to all users. The site will get overwhelmed and crash without the message being sent. Review collected by and hosted on G2.com.