--- title: Centrical Reviews meta\_title: 'Centrical Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 128 reviews by the users' company size, role or industry to find out how Centrical works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 128 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Centrical Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **engaging gamification feature** of Centrical, which motivates and inspires employees to excel. [(22 mentions)](https://www.g2.com/products/centrical/reviews?filters%5Bsentiment_snippet%5D=1382183&qs=pros-and-cons#reviews) Users appreciate the **gamification feature** of Centrical, enhancing motivation and engagement in employee performance management. [(19 mentions)](https://www.g2.com/products/centrical/reviews?filters%5Bsentiment_snippet%5D=1380023&qs=pros-and-cons#reviews) Users value the **engaging gamification features** of Centrical, enhancing motivation and performance among employees. [(15 mentions)](https://www.g2.com/products/centrical/reviews?filters%5Bsentiment_snippet%5D=1380608&qs=pros-and-cons#reviews) Users appreciate the **gamification features** of Centrical, which enhance employee engagement and motivation significantly. [(14 mentions)](https://www.g2.com/products/centrical/reviews?filters%5Bsentiment_snippet%5D=1380268&qs=pros-and-cons#reviews) Users appreciate the **gamification feature** of Centrical that effectively motivates and engages employees in their tasks. [(13 mentions)](https://www.g2.com/products/centrical/reviews?filters%5Bsentiment_snippet%5D=1381422&qs=pros-and-cons#reviews) Users find **limited customization** in Centrical, expressing a desire for more personalized features and flexible analytics. [(5 mentions)](https://www.g2.com/products/centrical/reviews?filters%5Bsentiment_snippet%5D=1383546&qs=pros-and-cons#reviews) Users face a **steep learning curve** with Centrical, making it challenging to navigate its comprehensive features effectively. [(4 mentions)](https://www.g2.com/products/centrical/reviews?filters%5Bsentiment_snippet%5D=1381918&qs=pros-and-cons#reviews) Users note **missing features** like customizable dashboards, more mini-games, and limited report flexibility in Centrical. [(4 mentions)](https://www.g2.com/products/centrical/reviews?filters%5Bsentiment_snippet%5D=2510939&qs=pros-and-cons#reviews) Users experience **difficulties with reporting issues** , finding static reports limiting and data filtering frustratingly inadequate. [(4 mentions)](https://www.g2.com/products/centrical/reviews?filters%5Bsentiment_snippet%5D=1382483&qs=pros-and-cons#reviews) Users face **data management issues** with static reports and challenges in processing updates and time zone discrepancies. [(3 mentions)](https://www.g2.com/products/centrical/reviews?filters%5Bsentiment_snippet%5D=2510985&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Centrical ##### 1. Helpful Users appreciate the **engaging gamification feature** of Centrical, which motivates and inspires employees to excel. [ See 22 mentions ](https://www.g2.com/products/centrical/reviews?filters%5Bsentiment_snippet%5D=1382183&qs=pros-and-cons#reviews) See Related User Reviews EH Enrique H. Small-Business (50 or fewer emp.) 3.5/5 "Real time feedback provided by this tool significantly boosts our workplace" What do you like about Centrical? What I have really found interesting about Centrical is how it brings in the aspect of game in work places making work environment more productive. It ML Marina L. Mid-Market (51-1000 emp.) 4.0/5 "We significantly boosted employee engagement through gamification" What do you like about Centrical? The gamification strategy that Centrical uses to improve the employee engagement impressed me most about this company. We can set individual goals uni ##### 2. Gamification Users appreciate the **gamification feature** of Centrical, enhancing motivation and engagement in employee performance management. [ See 19 mentions ](https://www.g2.com/products/centrical/reviews?filters%5Bsentiment_snippet%5D=1380023&qs=pros-and-cons#reviews) See Related User Reviews EH Enrique H. Small-Business (50 or fewer emp.) 3.5/5 "Real time feedback provided by this tool significantly boosts our workplace" What do you like about Centrical? What I have really found interesting about Centrical is how it brings in the aspect of game in work places making work environment more productive. It ML Marina L. Mid-Market (51-1000 emp.) 4.0/5 "We significantly boosted employee engagement through gamification" What do you like about Centrical? The gamification strategy that Centrical uses to improve the employee engagement impressed me most about this company. We can set individual goals uni ##### 3. Employee Engagement Users value the **engaging gamification features** of Centrical, enhancing motivation and performance among employees. [ See 15 mentions ](https://www.g2.com/products/centrical/reviews?filters%5Bsentiment_snippet%5D=1380608&qs=pros-and-cons#reviews) See Related User Reviews ML Marina L. Mid-Market (51-1000 emp.) 4.0/5 "We significantly boosted employee engagement through gamification" What do you like about Centrical? The gamification strategy that Centrical uses to improve the employee engagement impressed me most about this company. We can set individual goals uni ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Benefits of Centrical Gamification Software!" What do you like about Centrical? The best feature in Centrical software is its gamification, this feature helps me to improve my work and engages employees to work. It motivates me to ##### 4. Fun Users appreciate the **gamification features** of Centrical, which enhance employee engagement and motivation significantly. [ See 14 mentions ](https://www.g2.com/products/centrical/reviews?filters%5Bsentiment_snippet%5D=1380268&qs=pros-and-cons#reviews) See Related User Reviews EH Enrique H. Small-Business (50 or fewer emp.) 3.5/5 "Real time feedback provided by this tool significantly boosts our workplace" What do you like about Centrical? What I have really found interesting about Centrical is how it brings in the aspect of game in work places making work environment more productive. It ML Marina L. Mid-Market (51-1000 emp.) 4.0/5 "We significantly boosted employee engagement through gamification" What do you like about Centrical? The gamification strategy that Centrical uses to improve the employee engagement impressed me most about this company. We can set individual goals uni ##### 5. Motivation Users appreciate the **gamification feature** of Centrical that effectively motivates and engages employees in their tasks. [ See 13 mentions ](https://www.g2.com/products/centrical/reviews?filters%5Bsentiment_snippet%5D=1381422&qs=pros-and-cons#reviews) See Related User Reviews ML Marina L. Mid-Market (51-1000 emp.) 4.0/5 "We significantly boosted employee engagement through gamification" What do you like about Centrical? The gamification strategy that Centrical uses to improve the employee engagement impressed me most about this company. We can set individual goals uni ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Benefits of Centrical Gamification Software!" What do you like about Centrical? The best feature in Centrical software is its gamification, this feature helps me to improve my work and engages employees to work. It motivates me to ### 5 Cons or Disadvantages of Centrical ##### 1. Limited Customization Users find **limited customization** in Centrical, expressing a desire for more personalized features and flexible analytics. [ See 5 mentions ](https://www.g2.com/products/centrical/reviews?filters%5Bsentiment_snippet%5D=1383546&qs=pros-and-cons#reviews) See Related User Reviews ML Marina L. Mid-Market (51-1000 emp.) 4.0/5 "We significantly boosted employee engagement through gamification" What do you dislike about Centrical? My least preferred feature of the Centrical application is that it takes quite some time and a lot of effort to set up and configure to cater to the p ![Miguel P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Miguel P.") MP Miguel P. Mid-Market (51-1000 emp.) 5.0/5 "I love all the features that Centrical offers" What do you dislike about Centrical? There are two things I think Centrical can improve. \* The graphic interface: making it more visual, catchy and attractive at a glance. \* Analyt ##### 2. Learning Curve Users face a **steep learning curve** with Centrical, making it challenging to navigate its comprehensive features effectively. [ See 4 mentions ](https://www.g2.com/products/centrical/reviews?filters%5Bsentiment_snippet%5D=1381918&qs=pros-and-cons#reviews) See Related User Reviews EH Enrique H. Small-Business (50 or fewer emp.) 3.5/5 "Real time feedback provided by this tool significantly boosts our workplace" What do you dislike about Centrical? Since Centrical offers pretty much everything for interactive and engaging employee training, it may at times be confusing to decide where to start. A ML Marina L. Mid-Market (51-1000 emp.) 4.0/5 "We significantly boosted employee engagement through gamification" What do you dislike about Centrical? My least preferred feature of the Centrical application is that it takes quite some time and a lot of effort to set up and configure to cater to the p ##### 3. Missing Features Users note **missing features** like customizable dashboards, more mini-games, and limited report flexibility in Centrical. [ See 4 mentions ](https://www.g2.com/products/centrical/reviews?filters%5Bsentiment_snippet%5D=2510939&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "The only tool you need for a great Gamification Solution" What do you dislike about Centrical? There is no major issues that we can complain about to be honest, just a few details like the chance the access ourselves the avatar shop or having mo ZH Zaheera H. Enterprise (\> 1000 emp.) 5.0/5 "Centrical employees are very helpful and supportive" What do you dislike about Centrical? Try to make it a little easier to upload content ##### 4. Reporting Issues Users experience **difficulties with reporting issues** , finding static reports limiting and data filtering frustratingly inadequate. [ See 4 mentions ](https://www.g2.com/products/centrical/reviews?filters%5Bsentiment_snippet%5D=1382483&qs=pros-and-cons#reviews) See Related User Reviews EH Enrique H. Small-Business (50 or fewer emp.) 3.5/5 "Real time feedback provided by this tool significantly boosts our workplace" What do you dislike about Centrical? Since Centrical offers pretty much everything for interactive and engaging employee training, it may at times be confusing to decide where to start. A ZH Zaheera H. Enterprise (\> 1000 emp.) 5.0/5 "Centrical employees are very helpful and supportive" What do you dislike about Centrical? Try to make it a little easier to upload content ##### 5. Data Management Issues Users face **data management issues** with static reports and challenges in processing updates and time zone discrepancies. [ See 3 mentions ](https://www.g2.com/products/centrical/reviews?filters%5Bsentiment_snippet%5D=2510985&qs=pros-and-cons#reviews) See Related User Reviews ZH Zaheera H. Enterprise (\> 1000 emp.) 5.0/5 "Centrical employees are very helpful and supportive" What do you dislike about Centrical? Try to make it a little easier to upload content JS Jose S. Mid-Market (51-1000 emp.) 5.0/5 "It has been great, not only working with the interface, but working with the team has been amazing!" What do you dislike about Centrical? The only downsides I can think about is the fact that most of the reports are static and does not allow much room to play with the data as needed (cus ## Top-Rated Alternatives [ ![Spinify](https://images.g2crowd.com/uploads/product/hd_favicon/1487567344/spinify.png "Spinify") Spinify 4.6/5(1,006) ](https://www.g2.com/products/spinify/reviews) [ ![Ambition](https://images.g2crowd.com/uploads/product/hd_favicon/aa4813b3d9bd145af721698ddeaac1e3/ambition.svg "Ambition") Ambition 4.6/5(590) ](https://www.g2.com/products/ambition/reviews) [ ![SalesScreen](https://images.g2crowd.com/uploads/product/hd_favicon/5008331d65f30198194cf2e64fc69d9e/salesscreen.svg "SalesScreen") SalesScreen 4.7/5(486) ](https://www.g2.com/products/salesscreen/reviews) [ View All Alternatives ](https://www.g2.com/products/centrical/competitors/alternatives) ![Gregory M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gregory M.") GM Gregory M. Quality Assurance Assistant Manager Enterprise (\> 1000 emp.) 5/13/2022 "Corporate Fun!" 5/5 What do you like best about Centrical? It is great that we can raise awareness on hot topics and performance while we are having some fun at the office, competing with colleagues. Review collected by and hosted on G2.com. What do you dislike about Centrical? There is nothing I disliked so far, it is great. Review collected by and hosted on G2.com. What problems is Centrical solving and how is that benefiting you? We have been using it to push e-learning sessions, refreshers on KB articles and hot topics FAQs. The teams' awareness and engagement were really amazing. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Enterprise (\> 1000 emp.) 6/29/2022 Business partner of the seller or seller's competitor, not included in G2 scores. "Excellent LMS" 5/5 What do you like best about Centrical? A lot of gamification options! Very nice UX/UI, with beautiful narratives. Review collected by and hosted on G2.com. What do you dislike about Centrical? The reports should be more user-friendly. Review collected by and hosted on G2.com. What problems is Centrical solving and how is that benefiting you? Representatives engagement. It is solved because of the gamification in the system. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Julien J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julien J.") JJ Julien J. Concepteur pédagogique Mid-Market (51-1000 emp.) 5/10/2022 "High-performance tools with a top support team" 5/5 What do you like best about Centrical? Performance monitoring, challenges and quality of reporting Review collected by and hosted on G2.com. What do you dislike about Centrical? The lack of functionality on the E-Learning part Review collected by and hosted on G2.com. What problems is Centrical solving and how is that benefiting you? Improving results, engaging advisors Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") UI Verified User in Internet Mid-Market (51-1000 emp.) 1/27/2022 "Centrical rewards you for learning. Great incentive tool if done correctly." 3.5/5 What do you like best about Centrical? Easy to use ui. I like the point and reward system. Review collected by and hosted on G2.com. What do you dislike about Centrical? Sometimes it takes a long time to load. The point system can be confusing if not explained properly. Review collected by and hosted on G2.com. What problems is Centrical solving and how is that benefiting you? We are using this tool to cross training of different tools, learning new tools. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Small-Business (50 or fewer emp.) 5/21/2020 "Extremely exciting to compete in a way where anyone is abl to be number one." 5/5 What do you like best about Centrical? The variety. Ability for anyone to be able to complete a test or complete a TTECU course no matter what their situation is, this program does not discriminate. Review collected by and hosted on G2.com. What do you dislike about Centrical? The inability to not retake tests in order to be eligible to acheive a better score. Review collected by and hosted on G2.com. What problems is Centrical solving and how is that benefiting you? The benefits I see is the fact that Centrical doesn't seem impossible to complete tasks, program, and quizzes that everyone will be asked to complete. Everything is only for the employees benefit. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MT Melvonia T. Enterprise (\> 1000 emp.) 4/22/2020 "easy to use and fun" 5/5 What do you like best about Centrical? user-friendly and fund to learn i am happy Review collected by and hosted on G2.com. What do you dislike about Centrical? where i must put in a certain amount of words for it to count Review collected by and hosted on G2.com. Recommendations to others considering Centrical: I don't HAVE ANY RECOMMENDATIONS AT ALL, I AM JUST LEARNING MYSELF. Review collected by and hosted on G2.com. What problems is Centrical solving and how is that benefiting you? how to socialize with and have fun with co-workers Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Enterprise (\> 1000 emp.) 10/18/2019 "Great in some ways " 3/5 What do you like best about Centrical? Certain admin elements were very easy to learn, and it's relatively fast; the support from GE is top-notch Review collected by and hosted on G2.com. What do you dislike about Centrical? From an admin perspective, t's not intuitive in many ways. For example, when you go to create a new session, it has you input a title and description twice - why? I can never figure out which of the two will show up. Furthermore, it's very unclear when you navigate from a page you've been working on what will autosave and what will auto delete - i.e. if you upload media, it deletes the text or link to media under the other tabs- toggling between them loses what you wrote. The UI looks very juvenile for adults. I would like the option of inputting more than 250 characters in a message to send as a notification - the goal of GE is to push more info through GE and less through email, and limiting the characters on a notification hit works against the goal. Review collected by and hosted on G2.com. Recommendations to others considering Centrical: Make multiple simple skins for the UI and allow organizations to opt into how they want it to look - i.e. just simple branding from the organization. Review collected by and hosted on G2.com. What problems is Centrical solving and how is that benefiting you? We push various info hits to the org, i.e. "free flu shots next week" and also quick "about me" features from employees. We've also been doing reminders to finish trainings, announcements of upcoming initiatives and events, announcements of changes in tools, processes, and teams, etc. We have a "fun stuff" campaign where we announce things like today in history, international day of x (i.e. world mental health day), holidays, etc. Another campaign we do is expert tips from team leaders, managers, Subject Matter Experts, etc. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Vikram J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vikram J.") VJ Vikram J. Computer Programmer Computer Games Enterprise (\> 1000 emp.) 8/9/2019 "Gameffective review" 4/5 What do you like best about Centrical? This software has a very nice interface and it shows all the possibilities very quickly. The customer support is very intuitive which has helped us to learn thing more quickly like how we can customize our games to work more efficiently. This software runs very smoothly on my PC. Review collected by and hosted on G2.com. What do you dislike about Centrical? Sometimes it becomes very difficult to maintain between multiple admins when you need them for different-different purposes. Also they should add more gamification features in the software. Review collected by and hosted on G2.com. Recommendations to others considering Centrical: It is a good software for managing the sales and also to keep your employees motivated, so it is recommended by my side. Review collected by and hosted on G2.com. What problems is Centrical solving and how is that benefiting you? I have used Gameffective in my company for improvising the way of making games and they have always motivated us. Their motivation has really improved the efficiency of our company but as this wasn't having much features, I recently stopped using this tool. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Barkavi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Barkavi S.") BS Barkavi S. Jr.Business consultant at Taximobility Mid-Market (51-1000 emp.) 6/27/2019 "provide employes with the live view of their personal target" 4.5/5 What do you like best about Centrical? trigger and optimize learning based on real time performance data,push the relevant content and the microlearning activities to the right employes at the right time to maximize the knowledge,application and business impact Review collected by and hosted on G2.com. What do you dislike about Centrical? nothing so far,harness the most advantage enterprise gamification platform in the industry,drive and sustain employee skills ,badges,challenges,game narrative. Review collected by and hosted on G2.com. Recommendations to others considering Centrical: they are into the platform like performance acceleration,e-learning acceleration,enterprise ready,engagement automation Review collected by and hosted on G2.com. What problems is Centrical solving and how is that benefiting you? employee will track their personal performance in real time and also monitor goals and how to reach them Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AM Aravinthaswamy M. Business Consultant Mid-Market (51-1000 emp.) 6/26/2019 "Helps the employees to have a live track on their targets " 4.5/5 What do you like best about Centrical? Helps to driver the employees and encourage their activities & behaviours that gives results down the line. Triggers the employees performance based on real time performance date. Review collected by and hosted on G2.com. What do you dislike about Centrical? Nothing like that, it moreover sustain employee motivation with challenging environment. Review collected by and hosted on G2.com. Recommendations to others considering Centrical: Gameffective involves micro learning by which the user can have a strong knowledge retention. This keeps the user to have a high degree of engagement. Review collected by and hosted on G2.com. What problems is Centrical solving and how is that benefiting you? Regarding daily learning, Gameffective gives notifications and invites the users to take up learning challenges. Review collected by and hosted on G2.com. 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