--- title: Centrical Reviews meta_title: 'Centrical Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 128 reviews by the users' company size, role or industry to find out how Centrical works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 128 scale: '5' date_modified: '2026-07-17' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Centrical Reviews **Vendor:** Centrical **Category:** [Sales Gamification Software](https://www.g2.com/categories/sales-gamification) **Average Rating:** 4.6/5.0 **Total Reviews:** 128 ## About Centrical Centrical is a real-time performance management, microlearning, gamification, coaching and voice of the employee platform that inspires and personally guides frontline employee success and growth. Centrical was founded in 2013 and serves customers in 150 countries and in 40 different languages. With offices in New York, London, Israel, and Melbourne, Centrical customers include leading multinational enterprises such as British Telecom, Coca-Cola, Microsoft, Teleperformance, Webhelp and more. ## Centrical Pros & Cons **What users like:** - Users appreciate the **engaging gamification feature** of Centrical, which motivates and inspires employees to excel. (22 reviews) - Users appreciate the **gamification feature** of Centrical, enhancing motivation and engagement in employee performance management. (19 reviews) - Users value the **engaging gamification features** of Centrical, enhancing motivation and performance among employees. (15 reviews) - Users appreciate the **gamification features** of Centrical, which enhance employee engagement and motivation significantly. (14 reviews) - Users appreciate the **gamification feature** of Centrical that effectively motivates and engages employees in their tasks. (13 reviews) - Ease of Use (12 reviews) - Engagement (12 reviews) - Performance Tracking (9 reviews) - Users love the **real-time rewards** from Centrical, enhancing motivation and creating a vibrant office atmosphere. (8 reviews) - Users appreciate the **motivating rewards system** of Centrical, enhancing employee development and boosting team performance. (8 reviews) **What users dislike:** - Users find **limited customization** in Centrical, expressing a desire for more personalized features and flexible analytics. (5 reviews) - Users face a **steep learning curve** with Centrical, making it challenging to navigate its comprehensive features effectively. (4 reviews) - Users note **missing features** like customizable dashboards, more mini-games, and limited report flexibility in Centrical. (4 reviews) - Users experience **difficulties with reporting issues** , finding static reports limiting and data filtering frustratingly inadequate. (4 reviews) - Users face **data management issues** with static reports and challenges in processing updates and time zone discrepancies. (3 reviews) - Users find the **delays in setup and configuration** of Centrical to be frustrating and time-consuming. (3 reviews) - Users find the **analytics inadequate** , citing difficulty in flexibility, customizability, and overall ease of use. (3 reviews) - Inadequate Reporting (3 reviews) - Poor Reporting (3 reviews) - Users often find **slow performance** in Centrical, with lengthy setup times and challenges in customization affecting efficiency. (3 reviews) ## Centrical Discussions - [What does centrical do?](https://www.g2.com/discussions/what-does-centrical-do) - 1 comment, 1 upvote - [Can I get an overview of GamEffective?](https://www.g2.com/discussions/gameffective-overview) - 1 comment, 1 upvote - [What is GamEffective?](https://www.g2.com/discussions/gameffective) - 1 comment, 1 upvote - [What is Centrical app?](https://www.g2.com/discussions/what-is-centrical-app) - 1 comment - [View Centrical pricing details and edition comparison](https://www.g2.com/products/centrical/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-24+22%3A36%3A37+-0500&secure%5Bsession_id%5D=2a6fcdb2-0018-422c-8919-6e5eb46e058a&secure%5Btoken%5D=8652de6d68364c51a18dee6505ba6e3fd6d538ff4f9deb87761e6af68249efc3&format=llm_user) ## Centrical Integrations - [Gemini](https://www.g2.com/products/google-gemini/reviews) ## Centrical Features **Competition** - Competition Templates - Custom Competitions - Team Competitions - Simultaneous Competitions - Competition Adjustments - Awards and Incentives **Quality Assurance** - Evaluation - Calibration - Reports **Marketing Gamification** - Templates - Simultaneous Competitions - Behaviors - Rewards - Customization - Mobile App **Course Authoring** - Course Builder - Questions - Instructor-Led Training - Customized Learning Paths - Video simulations **Workforce Management** - Agent Availability - Skills Management - Shift Scheduling - Agent Self-Service - Mobile Access **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Gamification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Engagement** - Feedback - Dashboards - Training **Integrations** - CRM Integration - Social Media Integration **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Course Management** - Gamification - Assessments - Certifications - Manager Portals - Feedback **Administration** - Automation - Performance Analysis - Dashboards - Forecasting - Intraday Management **Agentic AI - Sales Gamification** - Autonomous Task Execution **Integrations** - CRM Integration - Social Collaboration Integration - TV Streaming **Course Delivery** - Learning Paths - Communication & Notifications - Assignment Scheduling **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Performance** - Integrations - Compliance **Platform** - Public Leaderboard - Private Leaderboard - Analytics **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Science-based templates **Platform** - File support - Mobile support - Integration **Platform** - Reporting - User, Role, and Access Management - Enterprise Scalability - Data Import & Export Tools - Performance and Reliability **Course Management** - Gamification - Varied User Types - Certifications - Industry Compliance **Administrative** - Integration - Employee Structure - Behavior Monitoring **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal **Onboarding** - Documentation - Coaching - Programs **Generative AI** - AI Text Generation - AI Text Summarization **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **LMS Marketplace** - E-Commerce - Course Marketplace - Subscriptions **Generative AI** - AI Text-to-Speech **Interface** - White Labeling - Multilingual **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction **Employee Features** - User Profiles - Notifications - Mobile ## Top Centrical Alternatives - [Spinify](https://www.g2.com/products/spinify/reviews) - 4.6/5.0 (999 reviews) - [Ambition](https://www.g2.com/products/ambition/reviews) - 4.6/5.0 (575 reviews) - [SalesScreen](https://www.g2.com/products/salesscreen/reviews) - 4.7/5.0 (484 reviews)