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KN

Karam N.

Senior Global Infrastructure Engineer

Mid-Market (51-1000 emp.)

9/18/2025

"Good Monitoring Tool but it must improved"

2.5/5

What do you like best about Centreon Infra Monitoring?

- Business Activities, Map.

- Very good Graph and insight of Monitoring Data. Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

- Limitation on Dashboard

- Jira integration is a disaster, we are facing a lot of issues with Jira Ticketing (Duplicated Tickets, System is not creating Tickets for all Alerts)

- Reporting are not always visible, a lot of difficulties of adjusting a Report.

- Lot of System Coding from the Centreon Administrator is required. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

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Thanks for your honest feedback! We're glad Centreon helps with alerting and data insights. Your points on dashboards, Jira integration, and reporting are well noted — improvements are in progress.

The Centreon Team

RR

Remy R.

1/29/2026

"Customizable Dashboards and Easy Reading"

5/5

What do you like best about Centreon Infra Monitoring?

I love the dashboards in Centreon Infra Monitoring, especially for their customization and ease of reading. Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

The management of rights by Acl and the addition of service on hosts. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

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Thanks for your review! Great to hear the dashboards are working well for you. Your feedback on ACLs and service management is appreciated and will help guide future improvements.

The Centreon Team

OK

Olivier K.

Head of IT Operations

Enterprise (> 1000 emp.)

10/24/2025

"Reliable Monitoring with Great Support, Minor Upgrade Hiccups"

4.5/5

What do you like best about Centreon Infra Monitoring?

very useful tool to monitor your infrastructure, reliable, easy to use, and now that it is included in an observability platform including a log manager and a DEM tool, it is very useful to ensure that your business is always ready for new challenges Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

sometimes the upgrade to a new version can create issues but usually it is quickly fixed by the support team Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

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Thanks for the great feedback! We're glad Centreon helps you meet SLAs and supports your business continuity. Noted on the upgrade hiccups and happy our support team has been responsive.

The Centreon Team

GM

Gaetan M.

System Administrator

Mid-Market (51-1000 emp.)

6/26/2025

"One of the best if not the best monitoring solution"

5/5

What do you like best about Centreon Infra Monitoring?

Ease of use, robust, flexible, and scalable solution. Auto-discovery, Monitors on-prem and cloud resources. Hitorical graphs Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

So far, I don't have many negatives to think about. Review collected by and hosted on G2.com.

What problems is Centreon Infra Monitoring solving and how is that benefiting you?

Before implementing Centreon, our infrastructure had no centralized monitoring solution. We were relying on manual checks, reactive troubleshooting, and fragmented logs — which made identifying and resolving issues both time-consuming and inefficient.

We selected Centreon after a thorough evaluation, and it quickly proved to be the missing piece in our operations. It provided immediate visibility into the health of our on-prem infrastructure — including servers, network devices, storage systems, and critical services.

What convinced us was Centreon’s ability to deploy rapidly, integrate easily with SNMP and custom plugins, and deliver real-time, actionable dashboards. It gave our team a clear view of the entire estate, significantly reducing blind spots and alerting us to issues before they impacted users.

With no monitoring previously in place, Centreon brought structure and confidence to our IT operations. Its intuitive interface, powerful alerting system, and extensive customization options allowed us to adapt the platform to our exact needs. The team quickly adopted it and praised how easy it was to use and extend.

Today, Centreon is the foundation of our monitoring strategy, and it’s hard to imagine operating without it. We highly recommend it to any organization looking to establish a robust monitoring framework — especially if starting from scratch. It’s a true enabler for operational maturity and proactive incident response.

We've now used it for 3 years. Review collected by and hosted on G2.com.

Response from Richard Keromen of Centreon Infra Monitoring

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Thank you Gaetan for choosing Centreon as the foundation of your monitoring strategy. We're delighted to have been a part of your operational maturity and proactive incident response.

AZ

Amine Z.

1/30/2026

"Simple and Effective for Infrastructure Monitoring"

4.5/5

What do you like best about Centreon Infra Monitoring?

I appreciate Centreon Infra Monitoring for its ease of use and the multitude of connectors available. Moreover, the initial installation was quite easy. Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

no connector for matrix42 Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

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Thanks for your review! We're glad you find Centreon easy to use and quick to set up. Your input on the Matrix42 connector is valuable and helps us consider future enhancements.

The Centreon Team

AI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/18/2025

"Data Center Solution | Field Service Engineer"

4/5

What do you like best about Centreon Infra Monitoring?

What I really like about Centreon is how it gives me one clear view of everything in the infrastructure without having to juggle multiple tools. The dashboards are easy to tailor, so I can quickly see what actually matters. Plus, the huge range of connectors makes it simple to plug in different systems, and the distributed setup scales well as the environment grows. It just makes monitoring feel a lot more organized and under control. Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

Honestly, the hardest part with Centreon is the setup and upgrades—they can be a bit technical and time-consuming if you don’t already have experience. Some parts of the interface also feel a little old-school compared to newer tools. Once it’s running it works really well, but getting there takes some effort. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

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Thanks for the great review! We're glad Centreon brings clarity and control to your monitoring. We’ve noted your feedback on setup and UI, improvements are ongoing.

The Centreon Team

See how Centreon Infra Monitoring improved

AA

Verified User in Aviation & Aerospace

Mid-Market (51-1000 emp.)

1/30/2026

"Boosted My Efficiency"

4.5/5

What do you like best about Centreon Infra Monitoring?

This plugin pack has been really helpful. It improves my efficiency a lot and makes my workflow smoother overall. Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

I’ve noticed some bugs in the plugins, such as mbi or map. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

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Thanks for your feedback! Great to hear the Plugin Pack is boosting your efficiency. Your note on MBI and MAP bugs is helpful and will be shared with our teams.

The Centreon Team

YR

Yohan R.

Ingénieur Systèmes

Enterprise (> 1000 emp.)

5/12/2025

"A complete and effective product"

5/5

What do you like best about Centreon Infra Monitoring?

Centreon offers us a clear and comprehensive interface for monitoring our infrastructure (servers, network equipment, photocopiers, websites, etc.). The dashboards (customizable) provide good visibility on the state of our IT system. Additionally, the large number of plugins facilitates integration. Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

Getting started can be a bit complex, especially for users who are not familiar with monitoring tools, but support is available in case of questions. Nevertheless, once the product is well configured, it remains stable and efficient. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

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Thank you Yohan for your great feedback! We're happy to hear that Centreon’s clear interface, customizable dashboards, and wide plugin catalog help you monitor your entire infrastructure effectively.

We understand that getting started can be a bit challenging, and we’re glad our support team has been helpful. Once configured, it’s great to know the platform brings you both stability and efficiency.

If you have questions or suggestions, feel free to join our user community The Watch: https://thewatch.centreon.com 👥

Thanks again for your trust!

The Centreon Team

See how Centreon Infra Monitoring improved

MF

Mohamed Fouad F.

Field Services Engineer

Small-Business (50 or fewer emp.)

8/18/2025

"Great for Proactive Monitoring and Alerting"

5/5

What do you like best about Centreon Infra Monitoring?

Comprehensive monitoring with support for a wide range of devices and protocols.

Customizable dashboards that make it easy to track KPIs in real time.

Strong alerting system with multiple notification options.

Flexible plugin architecture that allows integration with different tools. Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

The initial setup can be complex, especially for newcomers.

Documentation could be more detailed in certain areas.

Scaling in very large environments requires tuning and proper architecture planning. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

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Thanks for your detailed feedback!

We're glad Centreon helps you stay proactive and spot issues early. We’ve noted your points on setup and documentation, feel free to share this in our community, The Watch ! Always looking to improve.

The Centreon Team

See how Centreon Infra Monitoring improved

EA

Enad a.

Implementation engineer

Mid-Market (51-1000 emp.)

8/19/2025

"Solid tool for centralized infrastructure monitoring"

4/5

What do you like best about Centreon Infra Monitoring?

Ease of Use & Centralized Monitoring

Intuitive web-based interface compared to raw Nagios.

Easy to centralize monitoring across on-prem, cloud, and hybrid environments.

Clear visualization of host and service statuses. Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

Initial setup and configuration can be time-consuming.

Requires some knowledge of Nagios-style configuration, which might be complex for beginners. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

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Thanks for the great review! We're glad Centreon helps you stay proactive and monitor across environments. Noted on the setup complexity, we’re working to simplify it.

The Centreon Team