VC
Vanessa C.
Small-Business (50 or fewer emp.)
"As an RBT, still new to the field, I think CR is great"
5/5
What do you like best about CentralReach?

All clients in one place, easy to upload and access files and documents, including photos, videos, and large docs. Easy billing and clear scheduling. Customer service very responsive when service tickets are created. I like that CR allows us to collect and input data however we choose -- data branches are easy to update and customize. Review collected by and hosted on G2.com.

What do you dislike about CentralReach?

Small quirks -- less ability to customize or arrange client-specific files in learn tree. No auto-save feature when typing progress notes, and not too many alternative graphs. I think it would be great if users could sign up for alarm-type notifications for things like unfinished notes/data. It would also be great if there were how-to videos regarding all the features...I feel like there's probably a lot of features I'm unaware of. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Enterprise (> 1000 emp.)
"CentraReach"
5/5
What do you like best about CentralReach?

Overall, easy to use. Amazing customer service. Review collected by and hosted on G2.com.

What do you dislike about CentralReach?

Gets glitchy sometimes but has amazing customer service. Review collected by and hosted on G2.com.

BL
Brynna L.
Mid-Market (51-1000 emp.)
"Overall positive"
4/5
What do you like best about CentralReach?

CentralReach is a very user-friendly platform - it is fairly easy to figure out most features. The messages on the log in page are great as well. Not logging us out after just a few minutes was a great change. Review collected by and hosted on G2.com.

What do you dislike about CentralReach?

The last updates/changes made the website move much slower. The new font/font size is difficult to read. Creating appointments is not always very efficient. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Awesome"
4.5/5
What do you like best about CentralReach?

The company I work for had tried a few different ways to track hours/time cards/claims info over the year that I've been there and Central Reach is the best! Once you learn how to use it, it really is convenient and user friendly. It helps track schedules and hours so much easier! Review collected by and hosted on G2.com.

What do you dislike about CentralReach?

confusing at first but now I love it! It has made scheduling and timesheet a so much easier to track and fix. Review collected by and hosted on G2.com.