Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Central reach total spectrum"
3/5
What do you like best about CentralReach?

I use CR with total spectrum and it is helpful for keeping schedules and being sure i know who i am seeing when i am seeing them and where to attend. it cuts down on communication error as offices change it everyone client and therapist, supervisors, etc can see. it allows for ease of understanding clients schedules, other coworker schedule and keeping my own schedule organized. Review collected by and hosted on G2.com.

What do you dislike about CentralReach?

its slow to load and often needs many time for loading. i have had to refresh several times to get the screen to load. laggy and slow to load at times. other than that it is a fairly produced product. Review collected by and hosted on G2.com.

Jade C.
JC
Jade C.
Registered Behavior Technician
Individual & Family Services
Mid-Market (51-1000 emp.)
"Easy to Use and Accurate"
5/5
What do you like best about CentralReach?

This software is all-inclusive, we track time sheets, notes, data, and schedules on here. Review collected by and hosted on G2.com.

What do you dislike about CentralReach?

I dislike that I can't see my coworker's schedules which could help coordinate sessions with clients. Review collected by and hosted on G2.com.

Verified User in Individual & Family Services
UI
Verified User in Individual & Family Services
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Quick and Easy"
4/5
What do you like best about CentralReach?

CentralReach requires some training, but is easy to learn to use. Recording data is simple and quick on the go. The data is more reliable than logging on paper, as it is in the moment. Review collected by and hosted on G2.com.

What do you dislike about CentralReach?

Sometimes there are glitches when I go to save the data and collect client signature, which results in me having to collect the signature again. I use it through the browser, and wish the CR Go app could work during session instead. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Review of CentralReach"
5/5
What do you like best about CentralReach?

I like how easy it is to manage my appointments, upload clinical records, and handle payroll all at one place. Review collected by and hosted on G2.com.

What do you dislike about CentralReach?

Trying to write clinical records on the website directly is hard as it gets reset if the page times out, so I usually do them separately before uploading them. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Central reach is user friendly and a great tool for collecting and analyzing data"
5/5
What do you like best about CentralReach?

I like that it is an intuitive system, and that I can record data easily in one electronic system instead of on physical paper. I also like that data can be graphed in an instant and client progress can be seen. When using this software I am appreciative of how easy it is to navigate and it helps me be more productive at work. I also really like that I can see my supervisor's comments and updates to programs. Review collected by and hosted on G2.com.

What do you dislike about CentralReach?

Sometimes there are glitches in the system and I am unable to select all when graphing data, there was also a recent update and now I cannot easily add a new note without having to take a round-about way. Aside from that I am very satisfied with Central Reach. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Effective when it is actually working"
2/5
What do you like best about CentralReach?

It is effective when it is actually working, and offers a unique interface Review collected by and hosted on G2.com.

What do you dislike about CentralReach?

I use CR with my clients, and have frequent difficulty with it. It frequently logs out during my client sessions and takes a few minutes to log in, deletes my session notes, or won’t let me submit my notes Review collected by and hosted on G2.com.

Richard D.
RD
Richard D.
Mid-Market (51-1000 emp.)
"Did no reach the central reach"
3/5
What do you like best about CentralReach?

The platform for Blank SOAP notes and the ease of access Review collected by and hosted on G2.com.

What do you dislike about CentralReach?

I do not like how they don’t allow you to change the template of a Therapy form SOAP note. They are highly utilized by ABAs but therapy based appointments are not so easy to document with their templates Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Mid-Market (51-1000 emp.)
"Medical records online: Convenient & Efficient"
4/5
What do you like best about CentralReach?

I like how easy it is to access and use. I also like the contacts section where I can find everyone’s contact information. Review collected by and hosted on G2.com.

What do you dislike about CentralReach?

I dislike the maintenance when I am trying to access it. Review collected by and hosted on G2.com.

CB
Carolyn B.
Office Admin
Mid-Market (51-1000 emp.)
"Collaborative Platform"
4/5
What do you like best about CentralReach?

I love that we can store all client and employee information in one system, including personal, demographic, call logs, and billing. There is no need for multiple platforms, Central Reach takes care of most everything we need. Review collected by and hosted on G2.com.

What do you dislike about CentralReach?

I wish they had a better scheduling system and or the ability to better track and notify when documents (licenses, insurances, etc) are expired. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Mid-Market (51-1000 emp.)
"Easy to Use"
5/5
What do you like best about CentralReach?

I like that centralreach is user-friendly. Review collected by and hosted on G2.com.

What do you dislike about CentralReach?

There is a lot to learn, but once you know your way around the software it’s reallt easy. Review collected by and hosted on G2.com.