CentralReach has a ton of functionality. I find out something new it can do nearly every day. I particularly like the ability to automatically push client lessons into other sessions (eg from their regular session into their maintenance session). Review collected by and hosted on G2.com.

It breaks down often. It's really frustrating. There is also a bug where sometimes you're not able to sign a client session note and have to redo it 3 or 4 or 12 times. Our current "workaround" is to clear our cookies which takes forever. That said, the bug seems to be only when working with Samsung tablets. Review collected by and hosted on G2.com.

Central Reach is relatively easy to navigate, though in depth training was required initially. Once you have the basics, you're able to access a vast majority of functions without previous experience. The ease of recording data real time and viewing pertinent information throughout the day has opened up so much in terms of being able to see live progress and move quickly through therapy goals per client progress. Review collected by and hosted on G2.com.

When this platform glitches or malfunctions and you loose everything, it can be disheartening. However, they usually fix these issues within a few minutes up to one day which can be appreciated. Review collected by and hosted on G2.com.

CentralReach is an improvement over software I have previously used for ABA data collection. It has a plethora of options, from data collection to scheduling to continuing education. Review collected by and hosted on G2.com.

CentralReach has a steep learning curve. I needed a company-provided PowerPoint to figure out how to use most of the features. Additionally, the UI leaves a lot to be desired. Review collected by and hosted on G2.com.

I like that files can be uploaded into the system. Review collected by and hosted on G2.com.

I dislike the multiple days per week central reach is down and I cannot upload documents and complete my work as I'd like to. Then we can't even see the schedule for the day. It is the worst documentation system. Review collected by and hosted on G2.com.

nothing yet. I am constatnly stuck with issues. Review collected by and hosted on G2.com.

1. appointments don't always save

2.so many technical issues with the system

3. Horrible customer services that provide you misleading information

4 Incorrect charges to your account during the implementation process

5. Wrong and inaccurate data entered during the implementation process

6. Took three months to upload your data, and they still charge you during that time

7. Information that they tell you the system can do on your initial signing up is incorrect,

8. no transparency about the faults of the system, such as the ongoing glitches and freezing of the system daily Review collected by and hosted on G2.com.

When it works, it works well. I do love that it graphs all the targets easily, it is user friendly when it works, and easy to navigate. Review collected by and hosted on G2.com.

However there are continuous updates and maintaince outages that occur during the day when "CR is down". Technicians have issues taking data, or it can be slow at times. Review collected by and hosted on G2.com.

Central Reach is organized. Tabs are labeled with icons so it is easier to navigate. I also like how it is convenient: we can log patients’ programs directly online. Review collected by and hosted on G2.com.

Some clients have a lot of programs. When converting, it takes a while to convert. For example, if a client has 60 programs or targets to go over. It takes around 3-5 minutes to load before submitting note. Furthermore, towards the end of the session all the targets I logged for my client got deleted. This rarely happens to me. I was quite surprised. I had to start over and run the programs once more with my client the last hour I had left. Review collected by and hosted on G2.com.

You can collect data and edit programs on the same platform. You can set learning trees to master our programs automatically. Review collected by and hosted on G2.com.

It has long pathways you need to click through to get to your desired feature. You are unable to customize filters by selecting different billing codes per client in one filter under Authorizations tab. Central Reach has an automatic feature that sets end time, causing me to frequently readjust the appointment. You can only download one graph at a time. It is difficult to sync a learning tree into a specific session. It took me an hour to figure out how to have the learning tree sync to my behavior technician’s session to collect data. Review collected by and hosted on G2.com.

I enjoyed that CR was very easy to use even on the tablet, but definitely easier on the computer. Review collected by and hosted on G2.com.

It was difficult to use on the phone with the modules we had to do but it's probably because of my old phone. Review collected by and hosted on G2.com.

Central Reach is a great platform for my clinic to collect and analyze data. I love the fact that this program automatically generates graphs based on the data; it makes it so easy! I also love how simple the data collection process is. The use of the prompting hierarchy is great and it is very easy to implement the programs without the mess of paper. Review collected by and hosted on G2.com.

I dislike that sometimes the server has issues loading the data and other important information relating to the client. Sometimes the program can be glitchy and give us a lot of trouble at work. There is a little space before you log into CR that tells you if there is anything wrong with the software at the moment, and that is helpful. But when this is our primary method of data collection, we need to be using the most reliable software. Review collected by and hosted on G2.com.