Paras M.
PM
Paras M.
"Effortless Payroll Management and Top-Notch Support"
5/5
What do you like best about Central?

I appreciate how Central handles payroll administration along with relevant employee taxes efficiently, providing optionality for healthcare and 401(k) benefits, which is extremely valuable for our company's needs. The integration with Slack makes it incredibly easy to set up and manage, as everything is handled through a Slack channel, which simplifies communication and organization. The decision to choose Central over Rippling was influenced by its competitive pricing, personal connection, and the fact that it offers equivalent full-service options, which aligns well with our business requirements. I find the ease of use a key factor for our continuing use and potential repurchase of Central, as it fulfills all current needs without necessitating any changes. This ease of use and comprehensive service are reasons I would gladly recommend Central to others, confidently rating it a ten in likelihood of recommending. Review collected by and hosted on G2.com.

What do you dislike about Central?

No issues at all. Review collected by and hosted on G2.com.

Response from Katie Hoag of Central

Hi Paras, thanks so much for taking the time to leave us a review. We are thrilled to hear you enjoy our Slack integration and personalized customer support. We're grateful to have you as a customer, and if there's anything we can do to better support you, please don't hesitate to let us know!

Alexandros M.
AM
Alexandros M.
Small-Business (50 or fewer emp.)
"Central is literally the best app I have on my admin stack"
5/5
What do you like best about Central?

Manual, repetitive admin work was literally wasting my time and soul as a founder. I had concerns about Central being a small, newer company but knowing the founders personally made those worries disappear completely.

They deliver on every single promise in their messaging - I literally deal with zero bullshit work now. Their customer support is incredible, they actually get things done instead of fobbing you off to documentation.

I'm saving at least 10 hours of manual work monthly and can focus on what actually matters for my business. Review collected by and hosted on G2.com.

What do you dislike about Central?

Nothing, everything is honestly perfect. Review collected by and hosted on G2.com.

Response from Katie Hoag of Central

Thanks Alex for taking the time to leave us a review! We're beyond thrilled you no longer feel like you're wasting your time and soul (too real lol) & that you're able to save 10 hours a month on manual work. We're so grateful to have you as a customer, thanks for your support!

Sean P.
SP
Sean P.
Angel Squad Member
Small-Business (50 or fewer emp.)
"Effortless Payroll and Outstanding Support"
5/5
What do you like best about Central?

How easy it is to use and how they simplify payroll. Their support team is incredibly responsive and kind Review collected by and hosted on G2.com.

What do you dislike about Central?

Nothing comes to mind. All aspects of product and customer service have been top notch Review collected by and hosted on G2.com.

Max v.
MV
Max v.
CTO
Small-Business (50 or fewer emp.)
"Seamless, extremely easy to use product with every feature I want."
5/5
What do you like best about Central?

Central is awesome. The team is uber responsive and the product works great. We're very happy with it. I'm always pleasantly surprised when I ask @central for something in Slack and it immediately does exactly what I want without any human intervention. These guys are crushing it. Review collected by and hosted on G2.com.

What do you dislike about Central?

Nothing. The product handles all the exceedingly boring stuff I don't want to think about so I can work on my product. Review collected by and hosted on G2.com.

Response from Katie Hoag of Central

Thanks Max for taking the time to leave us a review! Thrilled to hear you find the product easy to use and are able to save hours on the back office tasks that used to take you hours, that's what we strive for! If there's anything else we can do to better support you, please don't hesitate to let us know. Grateful to have you as a customer!

Sam W.
SW
Sam W.
CEO & Co-Founder
Small-Business (50 or fewer emp.)
"Effortless Payroll Setup That Saves Us Time"
5/5
What do you like best about Central?

We started using Central when it was time to pay our first employees. I did hesitate a bit since they’re a newer company compared to established players like Justworks.

But getting it set up was so quick, honestly shocked me.

Now I save a bunch of time every month and just focus on building the company. Review collected by and hosted on G2.com.

What do you dislike about Central?

Nothing so far. All is good. They respond to all my questions asap. Review collected by and hosted on G2.com.

Alex B.
AB
Alex B.
CEO
Small-Business (50 or fewer emp.)
"Exceptional Support and Seamless State Registration Experience"
5/5
What do you like best about Central?

We needed help with state registrations and honestly, I was hesitant at first since Central was a new company. Wasn't sure how good the service would be. But it's actually amazing! We got a tax notice that should have been handled by our old provider and I just shared it in slack - they handled everything. You always feel like you have the support of a team that really knows their stuff. I'm not sure exactly how much time I save but I have no doubt that it's worth it. Review collected by and hosted on G2.com.

What do you dislike about Central?

Nothing - it’s great! I have had zero issues… Review collected by and hosted on G2.com.

Response from Katie Hoag of Central

Hi Alex, thanks for taking time to leave us review. So happy we were able to help with your tax notice that your former provider missed! Thanks for being an awesome customer, we appreciate your support!

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Best money I’ve spent. Period"
5/5
What do you like best about Central?

We needed help with payroll and insurance but I was worried Central might be expensive or have provider lock-ins where we couldn't switch if things went wrong.

What really made the difference is their automated bot - it answers most of my questions within a minute, and if not the team gets back to me in five minutes.

I'm saving a good few hours monthly now and can focus on actually running the business instead of back-office stuff. Review collected by and hosted on G2.com.

What do you dislike about Central?

Nothing, they’ve taken care of all payroll and gov forms for us. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Now I don't need to worry about any HR stuff anymore"
5/5
What do you like best about Central?

their support is always here to help, and sometimes I don't even ask them first; they bring up things to the table which really impress me every single time. Review collected by and hosted on G2.com.

What do you dislike about Central?

time off management would be a nice to have Review collected by and hosted on G2.com.

Response from Katie Hoag of Central

Thank you for taking the time to leave us a review - we recently launched PTO tracking, if you'd like to try it reach out to our team and we can turn it on for you!

See how Central improved
Sam W.
SW
Sam W.
Small-Business (50 or fewer emp.)
"Super Knowledgeable Team, Great Slack Integration, and Rapid Development"
5/5
What do you like best about Central?

The super knowledgeable team, the slack integration and their rate of development Review collected by and hosted on G2.com.

What do you dislike about Central?

Sometimes they’re not feature complete but they are always so fast to build new features so it’s fine. Review collected by and hosted on G2.com.

Response from Katie Hoag of Central

Hi Sam, thank you for taking the time to leave us a review! We're thrilled to hear you no longer have to carry the mental load of paying your employees on time and maintaining compliance - that's what we're here for! If there's any features in particular you'd like to request, please let us know, we're always working to improve our platform.

Nalu C.
NC
Nalu C.
Founder
Small-Business (50 or fewer emp.)
"Awesome experience - worth it for small teams!"
5/5
What do you like best about Central?

Awesome! Central took precisely one hour to set up, and it has been so low-touch since. They're a customer-centric team with quick response times. More expensive than other options (Rippling comes to mind), but the time savings for small teams are worthwhile. Review collected by and hosted on G2.com.

What do you dislike about Central?

Central is slightly more expensive than other offerings (Rippling), but as a founder, I find the hassle of payroll, compliance, etc. being taken off my hands well-worth it. Review collected by and hosted on G2.com.

Response from Katie Hoag of Central

Thanks Nalu for taking the time to leave us a review! Thrilled to hear that you no longer have to deal with the hassle of payroll and compliance anymore so you have time back to focus on building your business-- that's what we strive for! If there's anything we can do to better support you, please don't hesitate to reach out.