Verified User in Management Consulting
CM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"Provide great input on the survey and panel management"
5/5
What do you like best about Centiment?

I have run two surveys with the Centiment team. There are three reasons they have been great. Firstly, they provide a lot of input on feasibility and approaches to reach niche demographics. Secondly, The team is very responsive and has quick turnarounds on requests. Thirdly, they provide input/recommendations on the survey itself. Review collected by and hosted on G2.com.

What do you dislike about Centiment?

Centiment is not able to reach many niche audiences or certain B2B audiences. For these, we go to some of the pricier panel providers and expert networks. But the team communicates their panel limitations up-front so there are no suprises. Review collected by and hosted on G2.com.

Ryan G.
RG
Ryan G.
Founder
Small-Business (50 or fewer emp.)
"Great experience with a speedy turnaround"
4.5/5
What do you like best about Centiment?

They provide quick estimates, professional communication, and deliver responses quickly. They're also far cheaper than similar services. Review collected by and hosted on G2.com.

What do you dislike about Centiment?

A few of the "qualified" responses are clearly not from "qualified" respondents, so the final data could be cleaned more effectively. But those are relatively easy to weed out. Review collected by and hosted on G2.com.

Mike S.
MS
Mike S.
Mid-Market (51-1000 emp.)
"Centiment helped us expand our survey participant pool several times over!"
5/5
What do you like best about Centiment?

Deep targeting, quality responses, great support and guidance, and integration with SurveyMonkey. Review collected by and hosted on G2.com.

What do you dislike about Centiment?

Nothing. The process was seamless and we were impressed with the turnaround time. Review collected by and hosted on G2.com.

Jeff J.
JJ
Jeff J.
Organizational Growth and Design Consultant
Small-Business (50 or fewer emp.)
"Helping us overcome niche audience obstacles"
4.5/5
What do you like best about Centiment?

The client support manager assigned to us was proactive, diligent, and flexible. She ensured we achieved our research goal even though it was a challenge based on our unique needs. Review collected by and hosted on G2.com.

What do you dislike about Centiment?

As with all general audience survey solutions, there isn't always the niche panel size available as we'd like. But again, our client success manager worked to find unique solutions to overcome that. Review collected by and hosted on G2.com.

Zaklina  M.
ZM
Zaklina M.
Account Executive
Mid-Market (51-1000 emp.)
"Very fast, easy and accurate"
5/5
What do you like best about Centiment?

Sammy guided us through the process from start to finish with excellent customer service. We really liked how incredibly fast the the whole process was. Review collected by and hosted on G2.com.

What do you dislike about Centiment?

Nothing. I don't have any suggestions for improvement. Review collected by and hosted on G2.com.

Brenda C.
BC
Brenda C.
Sr. Content Strategist
Small-Business (50 or fewer emp.)
"Great Experience All Around"
5/5
What do you like best about Centiment?

From beginning to end, we had excellent support, quick response, quality responses, and friendly people. Review collected by and hosted on G2.com.

What do you dislike about Centiment?

We didn't have any glitches during our project. Review collected by and hosted on G2.com.

Verified User in Market Research
IM
Verified User in Market Research
Small-Business (50 or fewer emp.)
"Easy survey targeting, high quality responses"
5/5
What do you like best about Centiment?

Have been using the team at Centiment for multiple projects and more than a year. Really like the speed and the supportive guidance around survey question design and filtering to reach the right people. Review collected by and hosted on G2.com.

What do you dislike about Centiment?

Some of the survey audiences I need to target are expensive, but that's the case with every data partner, not a problem specifically with Centiment. Review collected by and hosted on G2.com.

Brendan H.
BH
Brendan H.
Director of Global Pricing
Small-Business (50 or fewer emp.)
"Strong Survey Support"
5/5
What do you like best about Centiment?

The account representative we were assigned was very helpful in understanding our needs and finding the right solution for us. Review collected by and hosted on G2.com.

What do you dislike about Centiment?

I wish there were share-ready PDF exports of the survey questionnaire and prettier results, but the raw data was great. Review collected by and hosted on G2.com.

Jay W.
JW
Jay W.
Co-Founder and Partner
Enterprise (> 1000 emp.)
"Sentiment for healthcare research"
5/5
What do you like best about Centiment?

The procured respondents were very high quality and fit the target audience we required for our projects. Review collected by and hosted on G2.com.

What do you dislike about Centiment?

Our requirements were strict, but it would have been helpful to have a larger pool from which to draw. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
UP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Used twice already, have recommended three times to colleagues"
5/5
What do you like best about Centiment?

Centiment made easy work of a heavy lift for research. We tried getting a good n size from our existing clients and failed miserably. Centiment had great responses for us in no time at all - and I was able to leverage those responses into great marketing data. Review collected by and hosted on G2.com.

What do you dislike about Centiment?

Can't think of anything... they've been great across the board/no gaps. Review collected by and hosted on G2.com.