The expertise of their sales associates and their willingness to help tackle the bureaucratic challenges along the way. Review collected by and hosted on G2.com.

Can't think of one!!! They hit the mail on the head each time. Review collected by and hosted on G2.com.

The customer service is top-notch! Our rep always responds quickly, knowledgeably, and professionally. Review collected by and hosted on G2.com.

I have not yet encountered a down side to Centiment. Review collected by and hosted on G2.com.

My rep Jacob was very helpful. He walked me through setup, expectations, and alternate ways to ask questions to gain better insights, and was extremely prompt. Whenever I emailed a question, I always had a callback, an email response, or both within 12 hours or so. He helped setup the test and add our two screening/qualifying questions into the logic, really supportive throughout. We needed at least 200 reviews, but ended up with 265 or so. Exceeded expectations, I'd use them again. Review collected by and hosted on G2.com.

Nothing really! If I had to think of two things, one would just be that I think each of these polling providers reaches a different network of survey takers. Centiment has a lot of small business owners which was great for our purpose, but they said they didn't have a large database of enterprise or people doing 250K plus in revenue annually, so to survey that group only we'd have to raise our costs a bit more to guarantee full participation of survey completion. Review collected by and hosted on G2.com.

Their customer service team is timely, knowledgeable, and client-centered. Ramsey, in particular, has been excellent. For instance, he chatted with Centiment's web development team when I ran platform issues, and that team quickly incorporated a solution to fit my needs. Review collected by and hosted on G2.com.

Having more than 2 A/B conditions would be helpful to some users. Review collected by and hosted on G2.com.

The ability to set the exact parameters for your sample (age, race/ethnicity, etc.) and the quick turnaround in responses were the best parts of my customer experience, all with very reasonable and clear pricing. Review collected by and hosted on G2.com.

The survey platform doesn't quite have all of the bells and whistles of some others, but I was able to do everything I needed. The auto-save mechanism also malfunctioned once leading to some re-entry. Review collected by and hosted on G2.com.

I had a fantastic experience working with Centiment! Derek McIntosh was incredibly helpful in getting my survey set up, collecting data, and checking in with me during and after to make sure everything was up to standards. I feel confident in the quality of the panel - everything went very smoothly. Additionally, the price was right and there were no surprises with quotes, etc. Overall a great experience! Review collected by and hosted on G2.com.

I can't think of anything I would change about this service. The price was great, the quality of data was great, and the customer service experience was fantastic. Review collected by and hosted on G2.com.

The team was prompt with their responses and helped us in every step of our project. They provided us considerably cheaper service than others. I will definitely consider them for future projects. Review collected by and hosted on G2.com.

There wasn't anything I really disliked about Centiment and the people interacted with. Everyone was very professional and patient when working with us. Review collected by and hosted on G2.com.

Working with Centiment is a dream. From the beginning stages of obtaining a quote to the point when data was delivered, this company has been nothing but professional, efficient, and thorough. Our contact is always highly responsive and they were able to deliver us precisely the data we wanted incredibly fast. What took months to a year to accomplish in the past on our own was done in a few weeks! We're already planning our next projects with them and their service has transformed our product development process. Last but not least, their prices are reasonable. Review collected by and hosted on G2.com.

Nothing that I can identify so far. Thorough and extremely accommodating. Review collected by and hosted on G2.com.

The project was so easy to manage with Centiment. Everyone I worked with was efficient and helpful. They exceeded my expectations. I am planning a new research project with them soon! Review collected by and hosted on G2.com.

Nothing was wonderful. Nothing was missing Review collected by and hosted on G2.com.

I've used Centiment three times now and keep going back because of how responsive and reliable they are. They're super quick to respond to any questions I have or requests for cost estimates. They act almost as consultants, providing feedback on the survey questions if needed and getting creative about how to find the audience you're looking for. The results are high quality and feel more reputable than just blasting the survey broadly. I often pitch my survey results to press or include the data in press releases, and being able to add Centiment to the methodology piece adds credibility. You also get a guaranteed number of responses, based on how many you want, which provides peace of mind. Review collected by and hosted on G2.com.

There's nothing I don't like really. If you want a more specific audience, it can get a little pricey but it's more affordable than any of the alternatives I've seen. Review collected by and hosted on G2.com.