Customer support through our account rep was very easy to work with and provided helpful suggestions for creating the best survey. The integrated survey tool is full featured and easy to program. The analytical tools are powerful and user-friendly. Review collected by and hosted on G2.com.

Nothing I can think of. I found Centiment very easy to use and highly effective. Review collected by and hosted on G2.com.

If you're in the market for a reliable panel for your quantitative research, Centiment should definitely be on your radar. They're not just about offering a robust platform; what really sets them apart is their team. These folks are super approachable and genuinely go the extra mile to ensure you get the best completion rates for your surveys. It's a great balance of professional efficiency and friendly support. Whether you're well-versed in market research or just getting your feet wet, Centiment makes the experience smoother and more successful with their helpful staff and user-friendly system. Review collected by and hosted on G2.com.

Sometimes very niche B2B participants aren't in their panel, but for the most part they've been awesome and fast for our quant studies. Review collected by and hosted on G2.com.

I've used a number of B2B panel vendors and hands-down Centiment is my top choice. Here's why:

*Provide excellent support from getting an initial bid to reviewing your survey before it's fielded and providing their own thoughts on what might improve it, when needed. I appreciate that they take the time to do this and appreciate their thoughts and opinions from the perspective of someone who sees hundreds or thousands of surveys a year.

*Audience responses have proven to be high-quality. I've asked very technical open-ended questions to some of my B2B audiences and the responses have been on-target, further validating that Centiment has high-quality audiences. I have paid more per response with other vendors, including those that are "Research Defender" approved, and found bot-like responses in open-ended questions, so I tend to trust Centiment more than almost any other vendor I've worked with.

*Cost-effective. Centiment tends to almost always be the most cost-effective option while delivering the most valid, high-quality responses. If they can meet my needs as far as feasibility, I will almost always select them.

*Also have one of the easiest processes for transfer my survey for fielding. Review collected by and hosted on G2.com.

Nothing. They've been a great partner overall. Review collected by and hosted on G2.com.

Working with Derek is always such a breeze, I feel like he treats my projects with even more care than I treat them! Pricing and next steps are always so transparent, and I'm taken care of with clear information at each step of the way. Review collected by and hosted on G2.com.

Can't think of much. I don't know if there's a self-serve option with their services, which might be nice to have, but I've never sought that out since the personal service I've gotten is so responsive and easy. Review collected by and hosted on G2.com.

Centiment was extremely fast and high quality Review collected by and hosted on G2.com.

Nothing - I will come back for future survey needs Review collected by and hosted on G2.com.

Centiment is always willing to work with us in terms of timing and pricing. They have proved to be great partners, and provide reasonable and very agile results, which can help any organization quickly pulse their consumers Review collected by and hosted on G2.com.

The ability to cut data by certain questions or groups does lack a bit, and it is something it would be great if the client could do on their own Review collected by and hosted on G2.com.

I turned to Centiment after having a terrible experience with another survey solution's audience panel. The quality of the survey tool, the expert help we received, and the data collected from the audience panel was superb. We will definitely use this survey for market research again. Review collected by and hosted on G2.com.

I can't think of anything that we disliked. Review collected by and hosted on G2.com.

Centiment is a really nice and professionnal service provided for researchers in academia. Evan is really helpful, responsive and reactive to demands and have experience in managing online surveys on qualtrics. I truly recommend him for academic research. Review collected by and hosted on G2.com.

I don't see any defaults in terms of service. Everything was really great ! Review collected by and hosted on G2.com.

Our account exec is great. Smart, responsive and excellent follow through. Review collected by and hosted on G2.com.

I have not experienced any downside yet. Review collected by and hosted on G2.com.

Customer support is wonderful and made the process simple and seamless. The price of the service is much better than competitors I had considered. Review collected by and hosted on G2.com.

There is nothing I dislike about Centiment. Review collected by and hosted on G2.com.