Natasha V.
NV
Natasha V.
Director of Brand and Content
Small-Business (50 or fewer emp.)
"Brilliant service"
5/5
What do you like best about Centiment?

Really easy to build your own surveys, and the help and expertise of the account managers is brilliant. They really know their stuff, and are super helpful in supporting us to achieve the desired outcome. Have used their platform and audience panels many times over the last few years and they never fail to deliver. Review collected by and hosted on G2.com.

What do you dislike about Centiment?

The only downside is because their account managers are US-based, and we're UK-based, it can be a bit of a delay finalising details and getting things up and running. Review collected by and hosted on G2.com.

Lydia K.
LK
Lydia K.
Assistant Marketing Manager
Small-Business (50 or fewer emp.)
"Cost-Effective Respondents, Works One-on-One"
4.5/5
What do you like best about Centiment?

Centiment provided quality respondents for us at a great price, and they were very easy and straightforward to work with--they didn't try and sell us on any side products like a lot of other survey companies. We worked one-on-one with Austin and he was super helpful in getting us set up, even though we had a lot of questions throughout the process. Review collected by and hosted on G2.com.

What do you dislike about Centiment?

Just be aware--they integrate with Qualtrics but not necessarily Qualtrics Conjoint, which requires a more advanced Qualtrics account. Review collected by and hosted on G2.com.

Revekka B.
RB
Revekka B.
Founder
Small-Business (50 or fewer emp.)
"Our Go To Survey Partner"
5/5
What do you like best about Centiment?

Centiment has become our go to partner for surveys. We have used them in different states and cities to conduct localized research to inform marketing campaigns and brand development for different clients. They are awesome! Review collected by and hosted on G2.com.

What do you dislike about Centiment?

We have to get quotes for clients for different areas all the time, and it would be nice to be able to input the zip codes and other variables and see what our options are without having to bug our rep all the time, even though he is very responsive and helpful! Review collected by and hosted on G2.com.

Verified User in Research
UR
Verified User in Research
Small-Business (50 or fewer emp.)
"Acquirinng responses for research survey"
5/5
What do you like best about Centiment?

It was very easy to get in contact with Centiment, and after a short moment trying to establish a quote (this was updated several times accordingly at short notice), we then worked together to publish my survey and secure 400 responses in Argentina. A special mention must go to My project manager, Hannah Pratt, who worked tirelessly to ensure the project was carried out swiftly and methodically. She was incredibly helpful, responsive to all issues and questions, readily available at short notice, and enthusiastic to work with, constantly working to accommodate myself and my project; in short a great project partner who was very dedicated. Additionally, after purchasing the product, it was very easy to use and there was very good transparency throughout the entire process so that I knew what was going on, and how we were progressing. Would definitely recommend working with Centiment and her in particular. Review collected by and hosted on G2.com.

What do you dislike about Centiment?

I do not have anything really that I disliked about Centiment. I guess the only thing that could have been marginally better was greater response over the weekend as I had some important questions to resolve, but even then, a lack of response over the weekend is completely understandable, and my manager Hannah did manage to resolve 1 of the issues I had over the weekend. Review collected by and hosted on G2.com.

Verified User in Financial Services
CF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Fast, easy solution to market survey needs."
5/5
What do you like best about Centiment?

I found Centiment a great partner for conducting brand awareness surveys in client markets. The platform is very easy to use and customer support is top-notch. My client advisor took my audience makeup requirements and purpoose of the survey and recommended the number of completes for each markets and built the audience for the survey I built in their platform. It was very easy to implement and conduct the surveys. Review collected by and hosted on G2.com.

What do you dislike about Centiment?

The only downside I have found is on the data analysis side but that is most likely due to my lack of access to more powerful tools like SPSS or lack of comfort with Looker Studio/Power BI. I have to do a bunch of manual manipulation in Excel with the survey data, but that's not on Centiment. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Great service!"
5/5
What do you like best about Centiment?

Great service and timely delivery of the data - very happy with my experience! Review collected by and hosted on G2.com.

What do you dislike about Centiment?

Nothing I dislike. Very please with the quality of work completed. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
EH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Rapid and responsive service. Professional. Pleasure to work with."
5/5
What do you like best about Centiment?

The quality of service and responsiveness Review collected by and hosted on G2.com.

What do you dislike about Centiment?

nothing unique to them.. the entire industry has the same limitations Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Words from a happy client."
5/5
What do you like best about Centiment?

They are extremely reliable. They deliver high-quality survey results at a very affordable price. Review collected by and hosted on G2.com.

What do you dislike about Centiment?

There is nothing that I dislike. I'm very pleased. Review collected by and hosted on G2.com.

Vanessa W.
VW
Vanessa W.
Founder & CEO
Enterprise (> 1000 emp.)
"Speedy and thorough survey partners"
5/5
What do you like best about Centiment?

I've always had a positive experience when working with Centiment. They are extremely helpful, friendly and efficient. They always catch any errors I have made in my survey design and provide thoughtful and strategic guidance and recommendations. I also feel as though they're appropriately priced and I get a great experience for the cost of their services. I've been working with them for about 3 years now and will continue to do so. Review collected by and hosted on G2.com.

What do you dislike about Centiment?

There is nothing that I dislike about using Centiment. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Best data provider I've used in past 10 years"
5/5
What do you like best about Centiment?

Responsive, responsible and punctual all the time. Review collected by and hosted on G2.com.

What do you dislike about Centiment?

Some of the inner workings of submitting projects and checking on progress takes getting used to. Review collected by and hosted on G2.com.