Verified User in Research
UR
Verified User in Research
Mid-Market (51-1000 emp.)
"Have used multiple times to great success"
4.5/5
What do you like best about Centiment?

-Prices are very reasonable. Quotes are firm, so no surprise fees. Demographic questions are included for free.

-The reps work with you to reach your target audience and will continue fielding if subgroup sampling targets fall short. Reps also screen data quality to ensure thay are giving you quality responses

-Can easily schedule time to talk with a rep.

-We can use our existing survey tools to build projects. Review collected by and hosted on G2.com.

What do you dislike about Centiment?

-Sometimes fielding takes more than the estimated 4-6 business days. Review collected by and hosted on G2.com.

Dave K.
DK
Dave K.
CEO, Global Director of Strategy
Mid-Market (51-1000 emp.)
"Centiment helps us uncover the data we need to gain the insights we need to drive results!"
5/5
What do you like best about Centiment?

Easy to work with and great partners that understand what kind of data we are looking for curate for our clients! Review collected by and hosted on G2.com.

What do you dislike about Centiment?

I wish I had more clients to send their way, no dislikes whatsoever. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Fast, intuitive, and reasonably priced surveys"
5/5
What do you like best about Centiment?

Responsive and friendly customer support. The process of completing my survey was fast as easy. Review collected by and hosted on G2.com.

What do you dislike about Centiment?

If anything, it could have been slightly clearer how to set demographic parameters for my survey Review collected by and hosted on G2.com.

Brent H.
BH
Brent H.
Freelance Market Research
Small-Business (50 or fewer emp.)
"Great service and support"
4.5/5
What do you like best about Centiment?

I've worked with a couple of project managers at Centiment and both have acted with good knowledge and expertise. They are timely and communicative and have made delivery of my projects flow smoothly. Review collected by and hosted on G2.com.

What do you dislike about Centiment?

There is really little to complain about. Review collected by and hosted on G2.com.

AJ
Amy J.
Market Researcher
Small-Business (50 or fewer emp.)
"Great survey panel and attention to detail"
5/5
What do you like best about Centiment?

It has been great working with Derek at Centiment. He is responsive, flexible when our needs change, and handles all the quotas for our surveys well. Review collected by and hosted on G2.com.

What do you dislike about Centiment?

Occassionally it is hard to reach Derek, though we can usually contact someone else on the Centiment team. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Enterprise (> 1000 emp.)
"Quick Market Research"
5/5
What do you like best about Centiment?

Centiment helped us execute some needed market research quickly and affordably. Derek was very helpful and provided timely insights to move the project forward quickly with great results. Review collected by and hosted on G2.com.

What do you dislike about Centiment?

This was a high-level, fairly small project, but it went very smoothly. I didn't have any issues. Review collected by and hosted on G2.com.

Verified User in Research
UR
Verified User in Research
Mid-Market (51-1000 emp.)
"Support with survey research"
5/5
What do you like best about Centiment?

Their organization and back-end customer support has been phenomenal. They integrated everything into Qualtrics easily. Review collected by and hosted on G2.com.

What do you dislike about Centiment?

Nothing at all; their customer service is fantastic. Review collected by and hosted on G2.com.

EZ
Elizabeth Z.
Small-Business (50 or fewer emp.)
"Robust business and consumer survey panels and A+ customer service"
5/5
What do you like best about Centiment?

- fast and fair survey panel pricing quotes

- realistic & reasonable estimates and actual time-to-completion for surveys

- easy to upload survey from the survey building tool to Centiment for fielding to panels using a quick link

- excellent customer service from start to finish - always helpful, responsive, solution-oriented, personable and professional; it's a pleasure to work with them -- they consistently go above and beyond

- we use their services all the time; they're our go-to survey panel provider Review collected by and hosted on G2.com.

What do you dislike about Centiment?

- while rarely they may not have enough people in a particular, very niche demographic we want -- they tell us this up front and help solve for how to successfully field our survey with a few tweaks Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Small-Business (50 or fewer emp.)
"Great experience!"
5/5
What do you like best about Centiment?

I was looking for a platform that could help me filter survey participants by location, and I believe I hit the jackpot! Not only did I find what I needed, but I also got so much more. Hannah, my assigned contact, was an absolute gem! She was quick, incredibly friendly, and went above and beyond to assist me with all my questions and even helped me fine-tune the survey structure. Couldn't be happier with the support I received! It is going to be my top choice for a survey platform from now on.

Another plus is the ease of use and the possibility to integrate with other popular survey platforms. Review collected by and hosted on G2.com.

What do you dislike about Centiment?

I can't think of anything I dislike. Overall a great service. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Fast and Friendly"
5/5
What do you like best about Centiment?

Fast and friendly communication, helpful suggestions when developing surveys, and wonderful insight into the project through their dashboard. Review collected by and hosted on G2.com.

What do you dislike about Centiment?

Very happy with Centiment, no concerns at this time. Review collected by and hosted on G2.com.