Vetted audience makes specific targeting easy; quick and digital processes make communication efficient too. Diligent and friendly communication from the team at all stages: on what targeting was available, how to segment, etc.; then got useful feedback with finishing up the survey setup and reviewing soft launch responses. Integrates with several survey platforms. Once launched, collection went even faster than expected. Review collected by and hosted on G2.com.

Would be nice to see collection status by segment (not just overall), track data in real time (these may be available if using Centiment's survey tool, we used Alchemer for collection) Review collected by and hosted on G2.com.

The ease of working with Centiment and quality of their people and work Review collected by and hosted on G2.com.

There is nothing we currently dislike with Centiment Review collected by and hosted on G2.com.

It's an easy to learn and use platform, and their team is extremely fast and helpful and holds your hand to make sure the survey is done right. Review collected by and hosted on G2.com.

Nothing yet. Haven't run into any issues. Review collected by and hosted on G2.com.

The end to end process was excellent. The team was prompt, clear, and well versed in research. They service was outstanding from quoting, to data collection, recruitment quality, and output delivery. They made my research data collection experience the least stressful part of my doctoral process. Thank you! Review collected by and hosted on G2.com.

I have zero complaints. One recommentation would be for the team to highlight their own survey building capabilities for a more complete integration, but honestly, that depends on the user and I did like that the team let me select my own path. Review collected by and hosted on G2.com.

Ramsey was fantastic - hands on pming of our survey and made sure we got what we need. Pricing was great. Review collected by and hosted on G2.com.

Didn't have anything I wasn't happy with Review collected by and hosted on G2.com.

Swift replies & knowledgeable employees! Review collected by and hosted on G2.com.

Nothing negative was related to Centiment Review collected by and hosted on G2.com.

The communication, courtesy, and professionalism were top class. Working with Centiment was easy, fit into the budget, was custom enough to cover just the parts we needed, got us the data from targeted respondents for our market research clearly and in a very timely manner. Review collected by and hosted on G2.com.

I liked it all. Working with competitors has always been a headache and entirely over priced - there were no negatives when working with Centiment. Their pricing for analyzing the survey respondent data was above what we had budgeted, but compared to competitor pricing, they were still reasonable and priced fairly for small-mid sized business. Review collected by and hosted on G2.com.

The customer service is next to none. The team makes sure they understand your needs, they work with you to determine the precise audience to target. They keep you updated throughout the entire process. They create unique I.D. tracking variables for the survey. Their prices are highly competitive. They can target hard-to-reach markets.

There's a lot to like. Review collected by and hosted on G2.com.

There are no real downsides. Maybe one time their data collection duration estimate was too optimistic. But it was nurses during a pandemic so I think they get a pass. Review collected by and hosted on G2.com.

Easy setup, intuitive.

Good access to panel surveys Review collected by and hosted on G2.com.

Haven't tried anything complex yet, so not sure Review collected by and hosted on G2.com.

It allows the creation of surveys in a fairly simple way, in fact, Centiment seems to me that it is much friendlier than other survey creation platforms, since from its initial configuration, until its use it is quite simple and easy to perform, Something that I particularly liked about Centiment was the fact that during the configuration process, I had the support of the customer service staff constantly, which is something that not all services have, and it allowed me to clarify any doubts immediately . In addition, Centiment is a much cheaper option compared to other similar online survey creation systems, which makes it very popular among survey systems. Review collected by and hosted on G2.com.

None really, using Centiment for me particularly was a great success, and I am highly pleased with everything from its performance to its customer service, I have no complaints about it. Review collected by and hosted on G2.com.