--- title: Centiment Reviews meta_title: 'Centiment Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 135 reviews by the users' company size, role or industry to find out how Centiment works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 135 scale: '5' date_modified: '2026-08-13' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Centiment Reviews **Vendor:** Centiment **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.9/5.0 **Total Reviews:** 135 ## About Centiment Centiment is a market research platform that helps teams design surveys, collect data, and turn results into analysis-ready findings. It brings key steps of the research workflow into one place so teams can move from a research question to an interpretable output with consistent structure and methodology. Centiment is used by product, marketing, and research teams to support decisions such as validating product direction, testing concepts, refining positioning, and measuring customer experience. Product teams use it to reduce uncertainty and prioritize initiatives based on feedback and quantified insights. Marketing teams use it to evaluate message resonance, identify purchase drivers, and estimate opportunity size with survey-based evidence. Research and insights teams use it to run repeatable programs with standardized survey design and outputs that are easier to share across stakeholders. Centiment’s Survey Platform supports high-quality data collection by helping teams structure surveys to improve completion and reduce noise. Results are organized so teams can compare audience segments, identify meaningful differences, and translate findings into recommendations that can be reviewed internally. When teams have direct access to customers, users, or employees, Centiment can be used to collect responses from those audiences. When additional reach or a specific segment is needed, Centiment’s Audience Panel provides access to B2B and consumer respondents across 100+ countries, supporting sampling needs while keeping projects on schedule. Main capabilities and value propositions include: • Survey Platform workflow for building surveys, collecting responses, and organizing results in one system • Structured survey design that supports higher completion and cleaner data for interpretation • Segment comparison to analyze differences across audiences and report insights clearly • Repeatable research programs that help teams standardize methodology across studies • Audience Panel access to recruit B2B and consumer respondents across 100+ countries when internal reach is limited ## Centiment Pros & Cons **What users like:** - Users commend the **responsive and friendly customer support** of Centiment, which enhances their overall experience significantly. (7 reviews) - Users praise Centiment for its **intuitive ease of use** , enabling quick setup and efficient survey management. (7 reviews) - Users appreciate the **seamless setup and excellent customer service** provided by Centiment for surveys and data collection. (6 reviews) - Users appreciate the **setup ease** of Centiment, enjoying its intuitive design and seamless survey management process. (6 reviews) - Users find Centiment's **intuitive design** makes setup and understanding its features effortless, greatly enhancing their analysis capabilities. (3 reviews) - Users find the **quick setup** with Centiment easy and efficient, enhancing their overall survey experience. (3 reviews) - Simple (3 reviews) - Easy Integrations (2 reviews) - Users commend Centiment for its **exceptional efficiency** in delivering high-quality insights and quick responses to survey questions. (2 reviews) - Easy Implementation (1 reviews) **What users dislike:** - Users note the **high cost** for high-volume audiences, viewing the price as a significant downside to Centiment. (3 reviews) - Users note a **steep learning curve** with Centiment, requiring time to adapt to project submissions and progress tracking. (2 reviews) - Users have concerns about **survey issues** impacting data quality, as results may include non-target respondents. (2 reviews) - Users desire more **customization options** in Centiment, particularly for question types and panel representation. (1 reviews) - Users find that Centiment offers **limited data analysis options** , restricting the design of advanced surveys and features. (1 reviews) - Limited Options (1 reviews) - Not Intuitive (1 reviews) - Not User-Friendly (1 reviews) - Users experience **time-consuming delays** with fielding, often exceeding the estimated timeframe and requiring additional manual data manipulation. (1 reviews) ## Centiment Reviews ### 1. Effortless Surveys with Actionable Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Jeni J. | Software Dev , Ai Agents Builder, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Centiment?** I use Centiment mainly for creating surveys, collecting customer feedback, and running market research campaigns. The platform has a clean and simple UI that makes survey creation and response tracking very easy to manage. I like how quickly I can target specific audiences and gather insights without needing complicated setup steps. Its analytics and reporting features help me understand customer opinions and trends more efficiently. What I like most about Centiment is how easy it makes the entire survey and market research process from start to finish. The UI is clean, beginner-friendly, and doesn’t require much time to learn or set up campaigns. I also like the audience targeting and fast response collection, which helps speed up research projects significantly. The analytics dashboard is simple to understand and makes it easier to turn survey data into actionable insights. The initial setup of Centiment was very easy. **What do you dislike about Centiment?** One area where Centiment could improve is offering more advanced customization options for survey design and branding. Some reporting and analytics features can feel limited for deeper research requirements. I also think the pricing may become expensive for smaller teams or businesses running frequent large-scale surveys. At times, the audience targeting filters could be more detailed to improve participant accuracy for niche research projects. **What problems is Centiment solving and how is that benefiting you?** I use Centiment to create surveys and collect customer feedback efficiently, reducing the time needed for market research and improving decision-making with real-time data and easy-to-understand analytics. It simplifies audience targeting and makes response tracking and insights gathering straightforward. ### 2. excellent survey system **Rating:** 3.5/5.0 stars **Reviewed by:** Marion T. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2020 **What do you like best about Centiment?** It allows the creation of surveys in a fairly simple way, in fact, Centiment seems to me that it is much friendlier than other survey creation platforms, since from its initial configuration, until its use it is quite simple and easy to perform, Something that I particularly liked about Centiment was the fact that during the configuration process, I had the support of the customer service staff constantly, which is something that not all services have, and it allowed me to clarify any doubts immediately . In addition, Centiment is a much cheaper option compared to other similar online survey creation systems, which makes it very popular among survey systems. **What do you dislike about Centiment?** None really, using Centiment for me particularly was a great success, and I am highly pleased with everything from its performance to its customer service, I have no complaints about it. **What problems is Centiment solving and how is that benefiting you?** Centiment I decided to use it to carry out a market research that would allow me to improve the products that I am about to offer to the public, thanks to it I was able to know first-hand the opinion of the public regarding the essential products they seek and About what things I could improve on mine, it was a very enriching experience and I would definitely use it again. I strongly recommend its use to anyone who needs an online survey system. ## Centiment Discussions - [What is Centiment used for?](https://www.g2.com/discussions/what-is-centiment-used-for) - 1 comment - [View Centiment pricing details and edition comparison](https://www.g2.com/products/centiment/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+08%3A55%3A03+-0500&secure%5Bsession_id%5D=0a88d0af-9811-48e1-a0d0-dff52a9a1a94&secure%5Btoken%5D=54eb1f744619cb3e8cf1baf1381c551c934eb8f58a03850170a8674b4a2fb55e&format=llm_user) ## Centiment Integrations - [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) ## Centiment Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization ## Top Centiment Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,553 reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews) - [Pollfish](https://www.g2.com/products/pollfish/reviews) - 4.6/5.0 (57 reviews)