-two-way sync with Intacct

-UI for customers

-Customer Success is very responsive

-no log-in necessary for customers

-customer has ability to have multiple accounts (ex: parent / child, split billing entities)

-customer can view invoices in portal

-collections notices are automated AND attach the invoice Review collected by and hosted on G2.com.

-I think the only thing missing from Centime is the ability to impersonate a customer on the off chance a customer is having an issue with the system Review collected by and hosted on G2.com.

Centime is user friendly and the Centime team has been fantastic with tailoring it to our specific business needs. There is a natural flow to the invoice processing and their are multiple ways to few or access different components. The integration was very simple with little effort on our part as we already had/used NetSuite. The training provided by the Centime team A+! When using Centime, it greatly reduces the amount of manual labor in processing invoices, has checks and balance to double check for errors and makes payment vendor payments a breeze! Review collected by and hosted on G2.com.

In using Centime I have just found little features that I find to be a bit annoying but again, the Centime team has been great trying to customize it for our needs. For example, in the date field you have to use the calendar rather than being able to type in the date. Another is after you pass the intial invoice review screen, you loose sight of your PO number. Review collected by and hosted on G2.com.

Ease of use. Ability to upload/store all documents. Responsivness of customer service. Review collected by and hosted on G2.com.

There is a little bit of a learning curve, but once you have the process down, it is all good. Review collected by and hosted on G2.com.

I love how easy the system is to use. Within a few sessions, the different applications were becoming easier to find and explore! The automation seems to be picking up very fast and adjusting to our needs! Review collected by and hosted on G2.com.

That we did not implement sooner! This has been such a time saver for us - and will only continue to get better with more use. Review collected by and hosted on G2.com.

Truthfully nothing really separates it from other payment processing softwares. We use it at the basic, i.e. to send invoices to customers and allow them to make payment. This works most of the time, which is expected. Review collected by and hosted on G2.com.

There are often multiple issues each month with transactions (e.g. deposits) not sycning into NS or other missing transactions. Sometimes this is due to chargebacks where then Centime withholds payments received from other customers which causes confusion in our reconciliations. Review collected by and hosted on G2.com.

Ease of use for ACH processing, quick and accurate customer support team, easy to understand data and well thought out approach to cash flow forecasting. Review collected by and hosted on G2.com.

No downsides found, we are looking forward to seeing what Centime has to offer in the future as they are continuously evolving and refining their tools. We currently do not use the AP module but are anxious to see what it's abilities are in the future. Review collected by and hosted on G2.com.

Centime makes it easy to keep track the status of invoices both current and past due, updating directly from what is in QuickBooks. The workflows are very helpful by automating some of the manual emails we send on a weekly basis. The Centime team has also been a great help and always will to answer any questions we may have or to help find a solution for any issues. Review collected by and hosted on G2.com.

The only thing I dislike about Centime is that the emails CC'd in Quickbooks do not pull into Centime and edits directly in Centime can break the sync. Review collected by and hosted on G2.com.

Centime has helped reduced the workload for our AR process. What would normally take anywhere between 4-6 hours a week, we are now able to accomplish under an hour. Grateful and excited for the additional help! Review collected by and hosted on G2.com.

There is nothing to dislike, but there have been some minor errors when Centime's trying to pull info from Intacct. Nothing that hasn't been easily fixed. Review collected by and hosted on G2.com.

The Onboardoing Support was Amazing! There were challenges but they were taken care of in a timely manner. The AI is much better than we expected. Review collected by and hosted on G2.com.

We are still relatively new to the platform, there are some actions that are not intuitive, and coming from bill.com, there were some processes we needed to review and change. Some expected others were not. Review collected by and hosted on G2.com.

What I like best about Centime is its full forecasting feature, which really sets it apart from other competitors we were researching. The tagging feature is also very useful, allowing us to group customers effectively. Additionally, the AI that calculates when we can expect payments based on historical data is incredibly helpful for managing our cash flow. Review collected by and hosted on G2.com.

The initial setup can be somewhat complex and time-consuming. It takes a bit of effort to get everything configured correctly and train the team to use all the features effectively. Additionally, occasional glitches in the system can disrupt the workflow, but these are usually resolved quickly by the support team. Review collected by and hosted on G2.com.