--- title: Centercode Reviews meta_title: 'Centercode Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 109 reviews by the users' company size, role or industry to find out how Centercode works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 109 scale: '5' date_modified: '2026-08-09' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Centercode Reviews **Vendor:** Centercode **Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 109 ## About Centercode Centercode is a user testing automation platform that transforms how you collect and analyze pre-release customer feedback. Our delta testing system uses intelligent technology to produce rapid results with minimal time investment. Imagine: continuous, up-to-the-minute customer insights ahead of every release. Centercode offers - Feedback automation, including sentiment-driven feedback forms, smart scoring, and workflows to eliminate the endless hours you spend copying and pasting feedback between tools. - Smart prioritization, which organizes your feedback based on its impact on product success and routes high-priority feedback to relevant teams automatically. - Tester automation, from finding testers to keeping them active in your projects. With fine-grained profiling, automated engagement, and community-building tools, your testers will love your tests as much as they love your product. - Project automation that automatically plans for you, manages tester engagement through machine learning, and distills results in easily digestible scores—ensuring your project’s success. - Turnkey dashboards and reports present robust analytics and scores. Centercode gets everyone speaking the same language and makes it simple to identify areas for improvement, communicate across teams, and demonstrate ROI. - Flexible APIs that enable anyone to create powerful integrations — no developer required. - The highest levels of security, reliability, privacy, and compliance so you can protect your customers and your organization. Centercode is GDPR and CCPA-compliant. 1 in 4 Fortune 100 companies relies on Centercode's powerful, data-centralized platform to bring customers to the product development table. Whether you're a solo act or a full-scale team, Centercode empowers you to create flexible projects, maintain high user participation rates, and produce continuous product insights to support high-speed development. ## Centercode Reviews ### 1. Effortless Results and Feedback Submission **Rating:** 4.0/5.0 stars **Reviewed by:** Jean-Marc P. | CEO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Centercode?** It's incredibly simple to view the results, and testers find it very straightforward to submit their feedback. **What do you dislike about Centercode?** The onboarding process was somewhat confusing, and I found the user interface to be less than aesthetically pleasing. Additionally, there is no dark mode available. **What problems is Centercode solving and how is that benefiting you?** I'm looking for a way to manage and monitor which testers have been authenticated. Keeping track of authenticated testers is important to ensure that only authorized individuals have access during the testing process. ### 2. Very extensive platform which is easy to use. Some features are too much and some are missing. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Centercode?** Very convenient to use espacially for managing a larger number of users. Lots of things can be automated and the layout/structure of the platform is clear, not overloaded and appealing (on browser). Also the chat bot and the help-articles are helpful and even there is a large time difference between California and Europe, the support-team replies quickly (in their working hours of course) and are friendly and helpful. It is also great how much you can customize to give the users a sense of beloinging to our company and our products. I also like that you can make a Jira integration which is very helpful for some projects. **What do you dislike about Centercode?** For very agile projects where you need quick responses and often ping-pong with users it is not ideal. Firstly there is still a barrier for users to login, especially on the browser as the app doesn't seem to be liked and used very much. Also when asking users about more details about a feedback it dues longer till the users replies as it would be in a chat. Coming to the Frequency of Use: The platform is build upon that users log in very frequently, but our experience is that f.e. without sending out a mail nobody submits the available survey. Lastly, as the servers are mostly in the USA, the platform has still some latency. Implementation was easy exept of the language change which took a while and it was not always obvious in the string sets what is user-facing and what is only visible for project managers (it may changed now) **What problems is Centercode solving and how is that benefiting you?** It makes it easy to interact wiht a larger number of users but on an individual level. It makes our processes more efficient and also increases the engagement of the users ### 3. Great system for Data Collection **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Centercode?** Being able to gather so much data (via profiles, reporting, feedback forms, distributed values) makes it less daunting when asked to split everything into meaningful buckets. **What do you dislike about Centercode?** I would still like there to be more options on creating teams. For example, using usernames instead of email addresses would remove a step in getting rid of PII before sharing with more stakeholders or those without Centercode access in my org. **What problems is Centercode solving and how is that benefiting you?** Lots of data being housed in a platform instead of excel sheets. **Official Response from Kelsey Towfiq:** > Your thoughts on Centercode are a source of motivation and inspiration for our team! Thank you so much for your valuable feedback, and we're delighted to hear that you're having a positive experience with our platform. ### 4. The interface is not engaging enough for the testers, good data collection **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2022 **What do you like best about Centercode?** The ability to collect gathered data into excel chart **What do you dislike about Centercode?** First C17 is a big step forward, we will start a delta project next week, fingers crossed it will be better. This comenta reflect my experience so far creating the delta project and manging projects with the previous version In general there are not enough tools that can be used to engage the teaters It start with a UI that looks old, and not enough ui/ux tools to engage the testers Many things are co-depend, like the onboarding process, teams, etc making it a long process to move responsibility between people over a centercode project The inteface use enless amount of menus, and still it feels that many things are not even possible to modify to our specific needs. It should be far more simple imo. **Recommendations to others considering Centercode:** Make sure you are recorce ready to start a centercode project, make someone learn it with a demo version if possible, than see if will fit your beta project gaols. **What problems is Centercode solving and how is that benefiting you?** If a product is very bad, our testers will probably tell us. They are very valuable in that way. ### 5. Weird UI but the platform does the job **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2022 **What do you like best about Centercode?** I like that there are surveys and reports to quantify information. The support tickets and issue tracking are pretty good too. It's also secure and keeps testers anonymous. **What do you dislike about Centercode?** The UI is not very intuitive sometimes. You can click on resources and support articles you write but can't edit there. You have to go to a different tab to edit the article, which is strange. Same for the surveys and some other content. Building reports was also a weird process. Overall you need someone to walk you through basic actions, which good UI shouldn't require. **What problems is Centercode solving and how is that benefiting you?** Alpha and beta testing was the problem I was trying to solve. Benefits are surveys and reports to quantify information, support tickets and issue tracking, and being a secure place to keep testers anonymous. ### 6. The all in one Beta Program management tool **Rating:** 4.0/5.0 stars **Reviewed by:** Myriam H. | Customer Validation manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2022 **What do you like best about Centercode?** As a Beta Program Coordinator I was used to managing multiple tools at the same time: Sharepoint, Teams, Google Forms, Emails... Centercode makes my life easy. I no longer need to keep multiple spreadsheets to follow up on tester participation. I don't waste time building PowerPoint reports. This portal checks all the boxes! **What do you dislike about Centercode?** At first, it is not the most accessible tool. It took me a while to get familiar with all of the features, and I sometimes found myself frustrated trying to implement changes through the wrong menus. **What problems is Centercode solving and how is that benefiting you?** Communication with my testers is smoother. Automatic reminders are a plus. Centercode helps me track user engagement. It helps me create 'the Community feeling'. ### 7. Makes Testing Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2021 **What do you like best about Centercode?** It's easy to manage multiple projects through Centercode's platform. We're able to provide a customized experience for all of our testers. **What do you dislike about Centercode?** The learning curve to using the site (for both testers and project managers). I've had to spend a lot of time reading articles and watching videos to learn how to use the tool effectively. **What problems is Centercode solving and how is that benefiting you?** I use Centercode to run Beta projects and it works as a fairly simplified spot to host all of our necessary documentation, videos, learning tools, and tasks for customers. Overall it is a great tool for keeping everything together. ### 8. Great product, but harder to customize than we would have liked. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2021 **What do you like best about Centercode?** For our beta testing, the following features proved really useful: Filtering and grouping users, submitting issues that could be funneled into Jira, Survey reminders. All the user data and feedback lives in one place making it really easy to analyze. **What do you dislike about Centercode?** Our beta project was a bit unusual for the way Centercode is set up. Because we didn't easily fit the typical flow for our recruitment and testing process it became clunky for our support team. Testing followed a very specific user timeline and as a result, was not as easy of a tester experience as we had hoped. The platform works great for recruiting from a wider pool, and for betas with longer lead times. Unfortunately, we were operating with very specific user requirements and needed a quick turnaround. Another struggle was with most of our users trying to access the platform on mobile and surveys or feedback forms not always showing up correctly. I'd love to see a mobile app for this platform. I think this would make it easier to keep testers actively involved throughout the entirety of the testing. **Recommendations to others considering Centercode:** Spinning up a new project that doesn't fall into the standard flow they have provided takes time. giving yourself plenty of lead time for implementation is absolutely necessary. **What problems is Centercode solving and how is that benefiting you?** Before Centercode we had a dozen spreadsheets to track different beta cohorts and their feedback. Keeping track of and analyzing the feedback was difficult. Centercode allowed us to keep all of that information in one place and compare feedback across cohorts based on specific filters. ### 9. Centercode has improved our early development insights flow **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2022 **What do you like best about Centercode?** Community of testers, allows to collaborate and creates transparency on focus areas. Drives engagement and extends into our internal development tools. **What do you dislike about Centercode?** UI needs improvement as the current UI looks outdated. **Recommendations to others considering Centercode:** Onboarding of the entire development teams if used in a development process, so that you can understand if the tool fits your exact purpose. **What problems is Centercode solving and how is that benefiting you?** Engagement and visibility of feedbacks within the development programs. ### 10. Great platform to get an insights before going to market. **Rating:** 4.0/5.0 stars **Reviewed by:** Alexander K. | Director of Mac Consumer Suites, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Centercode?** Opportunity to use the Centercode user base to test my product. Reporting and interface also work fine for us. **What do you dislike about Centercode?** Even though the user base is big enough but anyway you should not expect more than 5% of it being super active. It is not possible to make a targeted group due to the low amount of active users. **Recommendations to others considering Centercode:** Start with a small project to see how it works for you. Define a dedicated person who will be managing the Centercode platform. Depends on the project but it might take from 20% up to 100% of working time. **What problems is Centercode solving and how is that benefiting you?** We are using Centercode as an additional quality assurance step due to the lack of internal QA people. We also able to check the product in a wild and this gives sometimes interesting findings. The main benefit would be to have ready to go group who is ready to help. ### 11. allows my clients to have a voice and vote regarding the decisions we make in our company **Rating:** 4.0/5.0 stars **Reviewed by:** Nancy M. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2020 **What do you like best about Centercode?** It has a quite simple and easy-to-use interface that allows my clients to have a say in the decisions we make in our company regarding the sales part, as it allows us to know the clients' opinions about the process and the final product in a quite easy and simple way, the customer service team is quite quick in responding to any doubts or questions that may arise. **What do you dislike about Centercode?** Despite having the option to view the representation of analysis and data reporting information, this option could be a bit more user-friendly as it is very cumbersome to use and understand when we want to use the data for further analysis. **What problems is Centercode solving and how is that benefiting you?** Basically, it has helped me give my clients a voice and vote by providing them with a space to listen to their opinions and suggestions about my products and services offered in a much simpler and easier way. ### 12. Survey power is great, could use some UX improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2020 **What do you like best about Centercode?** I like the ability to survey customers, but finding all the settings to manage things is not always intuitive. **What do you dislike about Centercode?** There could be some better UI / UX patterns (for usability, not "pretty"), to make it easier to find settings. Getting to know the interface was easy at first, but got very complicated trying to work the tools to do things like moving people between lists or even manually adding a user to the beta testing program. Also, I would REALLY appreciate the ability to send calendar invitations out through the site. We can send announcements but no files or calendar invitations for testing events. Additionally, this current survey is very poorly designed. It does not represent the quality of surveys I was getting used to from Centercode. Under the "ease of admin" rating question, you actually ask two questions, which obscures my ability to interpret what that scale references. The "grading" on the survey created a negative emotional experience. A customer filling out your survey provides YOU with valuable feedback. I'm not looking for a performance grade. It made me feel like maybe I should spend my time doing something else if I'm going to be graded on giving feedback. Also, I don't have time to take screenshots and "prove" to you that I'm a user. I'm sure there are a myriad of other ways that a company can verify a current user of their system. Lastly, this survey is VERY long and I do NOT know the answers to some of the questions because you did not preface that I had to be involved with the implementation of Centercode before asking me to take this survey. So, you will have some inaccurate data around that. You may need a better way of finding the right participants for your surveys. **Recommendations to others considering Centercode:** - Add ability to integrate with calendars / send calendar invites through the site - Add ability to "opt out" of email notifications (e.g. when a mass communication goes out, our team gets flooded with out of office replies". If I could have a setting to turn off email notifications for a few hours after an announcement, that would help the team. - Improve clarity / ease of use with actions around groups (adding, moving, etc) - Link or connect surveys with reports - Improve controls around reporting for a higher level of intuitiveness **What problems is Centercode solving and how is that benefiting you?** Ability to manage different customers in beta and communicate to them en masse. ### 13. Excellent control for field trials and beta testing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Centercode?** The ability to pull in multiple forms of data and track not just but subject, but by user, and rate based on successes (being more objective about who should continue in future with other trials) **What do you dislike about Centercode?** Sometimes the options are confusing about what they can do. It's such a BIG program, some of the components are hard to determine **Recommendations to others considering Centercode:** Really spend time going through their learning material for the support staff. it's worth it. **What problems is Centercode solving and how is that benefiting you?** We were able to easily execute a 500+ person trial which by hand would have been a living nightmare. But with the help of Centercode, was one of our more successful trials. ### 14. Really easy to use for testing user experience **Rating:** 4.0/5.0 stars **Reviewed by:** Jen L. | Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Centercode?** I like that it's intuitive to scroll through comments and feedback. I like that it's given me insight that I wasn't totally expecting, allowing me to better iterate on some of the design elements I wasn't totally prepared for. **What do you dislike about Centercode?** I wish it was easier to navigate. Sometimes it was difficult to find my way back to what I need to find in terms of information. **What problems is Centercode solving and how is that benefiting you?** I am trying to solve whether the new UI would be easy to use. I've realized there were certain features that ended up being harder to use than I expected. ### 15. I find Centercode a great tool to run our Software Beta programs. **Rating:** 4.0/5.0 stars **Reviewed by:** Govind D. | Principal Program Manager/Senior Principal Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Centercode?** - Flexibility in configuration - Ability to send out customized notifications - Ability to gather feedback, again customized by team - Excellent reporting **What do you dislike about Centercode?** I would have preferred to see a report of users who have not accepted invites or have opted out of the Beta program. **What problems is Centercode solving and how is that benefiting you?** Centercode helps me to run very effective Beta and Early Access programs. ### 16. Centercode works for software feedback management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2020 **What do you like best about Centercode?** Having one place to send internal and external testers through is the most valuable aspect of Centercode. We used it to customize the testing programs and group the individuals together to better target the specific users/tester. This tool replacing emails and customized spreadsheets provides a solid record of feedback, bug and suggestions for the teams to act upon. **What do you dislike about Centercode?** Some of the specific nuance took a bit of time to learn how to use properly especially around the setup of users within a testing program. Data export as well is not as efficient as I would prefer. **Recommendations to others considering Centercode:** Take advantage of the support and training offerings. **What problems is Centercode solving and how is that benefiting you?** We use Centercode to consolidate our testing feedback and process. The benefit replaces email and spreadsheet communication and allows for more direct control over the process. ### 17. Great company and software **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Centercode?** The software is easy to figure out and the company is very responsive if any questions come up. **What do you dislike about Centercode?** I am still not able to be added to a project in the software, but it might be because no one reached out to Centercode. I'm not sure, but i do know that there is an ongoing issue related to me personally unfortunately... **What problems is Centercode solving and how is that benefiting you?** Beta testing feedback and internal feedback regarding defects/suggestions found. ### 18. A bit obtuse at first and hard to get into **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Media Production | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Centercode?** I'm able to easily upload builds and provide disclaimers to the users of our product. **What do you dislike about Centercode?** Generating reports out of the tool is confusing for first timers. I didn't have a lot of time to learn the tool and it was hard to set up properly for my needs. This is not something you can deploy and start using under a day. The web app doesn't provide a lot of documentation on how things work, or at least it wasn't apparent to me where I should go to learn more. **What problems is Centercode solving and how is that benefiting you?** We want to know who was downloading our beta builds and were able to figure out how much our users were engaged. ### 19. It's a good platform for any beta program **Rating:** 3.5/5.0 stars **Reviewed by:** Robert H. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2020 **What do you like best about Centercode?** Centercode is really good at helping your team be efficient because it helps one person process a lot of feedback from a large group of beta customers. The feedback mechanism is highly customizable and really helps you group and consolidate feedback. Their survey system is also very good and comes with several layers of surveys that help you classify and group your beta users. Their user enrollment and onboarding is very straight forward which is helpful for bringing users into your own beta community. Finally, the integration options help save time by no longer requiring your people to copy/paste information into other systems for consumption by other teams. **What do you dislike about Centercode?** The platform isn't as automated as we would like. It requires you to set up your beta system to follow Centercode's prescribed methods for gathering feedback. While there is nothing wrong with their method and in fact it's pretty good, the problems arise when you need to deviate from their methods of running a beta. This requires manual extraction of information, feedback, and customer data in order to make sense of what the customers are saying. It would be nice if this were more automated and they offered more tools to extrapolate information. **Recommendations to others considering Centercode:** Whether you're just starting out with a beta program or if you have a mature beta program, Centercode is a very useful product that helps you be more efficient and grow your company's beta potential. **What problems is Centercode solving and how is that benefiting you?** We are using Centercode to keep a finger on the pulse of our customers. The platform helps us to understand what customers think of our systems and software before we release them. I would like to be using our beta community to marketing research but we just weren't there yet as an organization. We also have a competing customer community that our marketing group created, which has similarities to what our beta community should be. ### 20. Feature heavy platform for alpha, beta and pilot testing of software and hardware products **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2020 **What do you like best about Centercode?** It comes up with tonnes of features like user management, project management, survey management and reports. One stop platform if you are working with hundreds or thousands of testers internally and externally. **What do you dislike about Centercode?** Since it is very feature heavy, it sometimes can be frustrating to navigate around certain trivial tasks. Sometimes you may feel that is not so user friendly but do remember that it is because the company is focused on providing features and not necessarily providing easy to use features **Recommendations to others considering Centercode:** If you are working with thousands of testers and struggling to manage alpha and beta test projects, this is a great platform to improve team's efficiency and tester experience **What problems is Centercode solving and how is that benefiting you?** - Manage all the alpha and beta testing of our hardware and software products - Easy to manage thousands of testers - One stop shop to create surveys, generate reports, manage projects and work with product and project teams ### 21. Centercode **Rating:** 4.0/5.0 stars **Reviewed by:** Patrick D. | Project Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** January 21, 2020 **What do you like best about Centercode?** Centercode has allowed my organization to facilitate multiple field trials at the same time, providing a consistent interface and methodology across each trial and phase. Ability to copy and reuse reporting and other templates greatly decreases the required Admin work. **What do you dislike about Centercode?** Centercode can have a steep learning curve at the beginning - multiple methods to perform an action, however usually one proper method that is not always self-evident. **Recommendations to others considering Centercode:** Highly recommended, but plan sufficient time to learn and onboard. **What problems is Centercode solving and how is that benefiting you?** Great data collection, tracking and reporting functionality built right in! We are seeing the true value of Centercode on a weekly basis. ### 22. Invaluable Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2019 **What do you like best about Centercode?** In my role, Centercode is an invaluable tool that allows me to efficiently manage Beta projects. This ensures that I can gather clear feedback which helps to drive positive health for the products I support. Now I no longer have to manage all aspects of my project through spreadsheets and my email inbox. **What do you dislike about Centercode?** Depending on how long you have used Centercode there is a sharp learning curve because of all of the functionality that is available to users. **What problems is Centercode solving and how is that benefiting you?** Centercode allows me to get targeted and organized feedback from my users. This allows me to quickly understand what aspects of my products need to be refined or are working as designed. ### 23. Great sandbox tool, small details can hurt testing performances **Rating:** 3.5/5.0 stars **Reviewed by:** Mario E. | Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2020 **What do you like best about Centercode?** Sandbox of an unlimited amount of tools and great set up for easy onboarding and communication process. **What do you dislike about Centercode?** Too much of this complicates the process and can make it challenging to know the most important set of tools that could help improve your overall testing experience. Would be nice if this was a lot more adept to global markets not just in USA. **Recommendations to others considering Centercode:** Need to build up support for localization of system and being able to grant more diverse customers through a much more in-depth incentives/reward program that would allow for higher customer engagement. **What problems is Centercode solving and how is that benefiting you?** N/A ### 24. A robust and highly customizable testing platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2019 **What do you like best about Centercode?** I love the great out-of-the-box solutions Centercode offers as well as the amount of customization it allows in nearly every component of the platform. Centercode has allowed my team the ability to use a single site to manage multiple programs of projects, each with unique needs. Furthermore, I love the super helpful and creative support team! **What do you dislike about Centercode?** I wish it were possible to host multiple testing communities under a single site. **What problems is Centercode solving and how is that benefiting you?** Centercode offers a streamlined platform for my team to capture user feedback and manage communication with testers in alignment with data privacy laws. ### 25. Powerful, but Nuanced **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2019 **What do you like best about Centercode?** Ease of user management, emailing, surveys, onboarding, dynamic tags. The tool is incredibly flexible and can be used for a number of things. If you know what you're doing, it gets the job done very well. **What do you dislike about Centercode?** There's things you'll never know without making a mistake first. There's so many options and connected parts that work together that it's incredibly easy to forget a checkbox and completely ruin whatever you were trying to do. It's almost like excel in that sense. I'd like a better way to visualize at a high level how the project is working and who has access to what. Then, there's other things that don't give you enough control. I absolutely hate how a new view defaults to 100 users. If you need to reset notices for 20 users you have to do it one-by-one. Same goes for distributed values. I can't think of them all right now, but I've submitted several suggestions that are minor quality of life improvements that wouldn't be hugely impactful, but would make Centercode feel like a more polished product. I think there's a big focus on major improvements (which is great), but there should also be some attention paid to the little nagging issues that only cost 30secs-1minute, but just really annoy users. **Recommendations to others considering Centercode:** This will do the things you need it to do, but it will probably take at least 6 months of using Centercode to feel comfortable with it and another 6 months to feel competent. Support is great however, and they'll help you with any challenges. **What problems is Centercode solving and how is that benefiting you?** Running massive tests with limited resources ### 26. Dish Beta **Rating:** 4.0/5.0 stars **Reviewed by:** Sean B. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2020 **What do you like best about Centercode?** The style, ease of creating projects, surveys (survey tool is excellent), and flexibility to create ad-hoc tools to support various projects and needs. **What do you dislike about Centercode?** There are a few lingering pain points, which have become hurdles to overcome, especially from tester perspectives. **What problems is Centercode solving and how is that benefiting you?** We process ~300 items of feedback a week across all projects, with a sustained population of ~1,500 testers. It's made things much easier to manage and consolidate. We use tester reports to identify trends in software iterations. ### 27. Great tool for managing your CV tests **Rating:** 4.0/5.0 stars **Reviewed by:** Gene P. | Manager, User Experience and Support, Consumer Electronics, Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2019 **What do you like best about Centercode?** Centercode platform allows you to successfully manage your testers and the results from the tests very efficiently. **What do you dislike about Centercode?** Tracking tester participation has been a bit tricky but we have figured out how we can use the export of data and PowerBi to gauge how they are participating throughout the test which can last several months. **What problems is Centercode solving and how is that benefiting you?** By having the management of testers and creation of tasks/surveys all in one tool means that you no longer need to have a separate tool to manage your surveys. This makes it more efficient for the PMs to stay in one tool to complete their job. ### 28. It's moderate but not meet all needs **Rating:** 3.5/5.0 stars **Reviewed by:** Mike M. | ux research , Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2019 **What do you like best about Centercode?** The ability to connect with a community remotely. **What do you dislike about Centercode?** Inability to reach out to participants more quickly such as through messaging. inability to have an email inbox from within to manage and maintain all communication a mobile experience to facilitate and encourage participation **What problems is Centercode solving and how is that benefiting you?** problems to solve is to assess product's quality, reliability, unmet needs and to measure user experience. ### 29. Great customer service when using their platform. Has most of the functionality we require **Rating:** 4.0/5.0 stars **Reviewed by:** Erin K. | Manager, PMO (Field Testing), Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2019 **What do you like best about Centercode?** It is very tailored to support company field testing programs, I haven't found any other products that do this. **What do you dislike about Centercode?** I wish I could better embed their services into my product rather than send testers to their site. **Recommendations to others considering Centercode:** It is the best out there for running alpha and beta tests in the public if you want to interact with testers rather than simply observe their behavior on the backend. **What problems is Centercode solving and how is that benefiting you?** We've identified user facing issues with our product through our field testing on the centercode program. ### 30. Moving forward **Rating:** 4.0/5.0 stars **Reviewed by:** Dolores T. | Program Manager, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2019 **What do you like best about Centercode?** I like to ability to make changes at a moments notice, and how I can add as many conditional elements to a survey **What do you dislike about Centercode?** There are a few areas that still feel like there isn't much flexibility **What problems is Centercode solving and how is that benefiting you?** Automation of reports and distribution of emails has made some of our processes more efficient. ### 31. Mostly happy **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2019 **What do you like best about Centercode?** The private forums, file hosting, and user groups. **What do you dislike about Centercode?** The user groups, onboarding, inviting people is remarkably complex for what we need. **What problems is Centercode solving and how is that benefiting you?** Privacy. It's an easy way to keep a group of used together, and out of public view. ### 32. Cool product **Rating:** 3.5/5.0 stars **Reviewed by:** Cristina N. | SalesOps Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2019 **What do you like best about Centercode?** Centercode is a great software to use for having a team test your product. It is also a great software to integrate into your company because of the collaboration tools. **What do you dislike about Centercode?** I currently can't find anything I dislike about this software. **Recommendations to others considering Centercode:** When you are first getting integrated into this software, it would be best if you explored all of the different features that this product offers. You may find that there are lots of cool features to help with any analytics/management related questions pertaining to your role **What problems is Centercode solving and how is that benefiting you?** Email management, customer analytics, product testing, community management related issues, ### 33. Great tool for Beta testing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2019 **What do you like best about Centercode?** Very happy with the way you can set up multiple environments for different audiences **What do you dislike about Centercode?** User management is cumbersome and can be streamlined **What problems is Centercode solving and how is that benefiting you?** Great way to test software, and get feedback from users ## Centercode Discussions - [What is Centercode used for?](https://www.g2.com/discussions/what-is-centercode-used-for) - 1 comment - [View Centercode pricing details and edition comparison](https://www.g2.com/products/centercode/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+18%3A09%3A24+-0500&secure%5Bsession_id%5D=15ec75e3-fb2d-4c21-8978-ae274ba53611&secure%5Btoken%5D=505cfc54a775f4b0e7414dcf8b58013e72181669ea64d202db19e6d17ba6aaee&format=llm_user) ## Centercode Features **User Response Methods** - Survey - Video Snippets - Video Interview - Photo Submission - Text/Notes - Commenting/Notes **Functionality** - Crowd Testing - Feedback Tracking - Integration - Requirements - Logging **Functionality** - Integration - Test Diversity **Generative AI** - Generative AI **Agentic AI - Software Testing** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Survey Management** - Brand Design Consistency - Survey Deployment - Feedback Collection - Device Responsiveness - Surveys & Feedback - Mobile Survey - Pulse Surveys **Participant Selection** - In-App - In-Store - On-Site - Recruitment Pool - Single Sign On **Admin** - Test Analysis **Management** - Reporting - Version Control - Scaling **Additional Functionality** - Commenting/Notes - Approval Workflow - Drag & Drop - Task Management - Generative AI - Test Case Management - Quality Assurance - Risk Management - Access Controls/Permissions - Testing Scripts - Templates - Customizable Fields - Data Import/Export - Collaboration Tools - Audit Trail - Issue Tracking - Automated Testing - Traceability - Prioritization - Alerts/Notifications - Single Sign On - Milestone Tracking - Activity Dashboard - AI Copilot - Reporting/Analytics - Repository Management - Multiple Test Types - Requirements Management - Parameterized Testing - Test Run Tracking - Defect Tracking - Screen Capture **Process Management** - Feedback Aggregation - Trigger Alerts - Real-Time Analysis - Real-Time Action - 360 Degree Feedback - Anonymous Feedback - Real-Time Analytics - Trend Analysis - Real-Time Data - Text Analysis - Sentiment Analysis **Insights** - Analytics - Collaboration - Sorting - Visual Analytics **System Management** - Security - System Monitoring - SSL Security - GPS **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - Customer Experience Management - NPS of Employees - Real-Time Notifications - Question Library - CRM - Data Visualization - Multi-Channel Distribution - Ratings/Reviews - Negative Feedback Management - Activity Dashboard - Email Management - Commenting/Notes - AI Copilot - Third-Party Integrations - Template Management - Reporting & Statistics - Social Media Integration - Text Fields - Customizable Questions - Reporting/Analytics - Real-Time Reporting - Customizable Branding - Conditional Logic - Website Integration - Search/Filter - Collaboration Tools - API - NPS of Customers - Multi-Language - Survey/Poll Management - Segmentation - Customer Segmentation - Reminders - NPS Survey Structure - Access Controls/Permissions - Widgets - Customizable Templates - Feedback Management - Customizable Fields - Question Branching **Additional Functionality** - User Journeys - Usability Testing - Engagement Tracking - For Mobile - A/B Testing - Search/Filter - AI Copilot - Data Visualization - API - Drag & Drop - Unmoderated Testing - Screen Activity Recording - Behavior Tracking - Software Testing Management - Performance Metrics - Customizable Questions - Heatmaps - Prototype Creation - Activity Dashboard - Customer Segmentation - Data Import/Export - Trend Analysis - User Research Analysis - Monitoring - Third-Party Integrations - For Websites - Issue Tracking - Collaboration Tools - Surveys & Feedback - Customizable Branding - User Management - Customizable Templates - Design Management - Multi-Language - Real-Time Data - Project Management - Customizable Fields - Moderated Usability Testing - Quantitative Metrics - Alerts/Notifications - Categorization/Grouping - Tagging - Conversion Rate Optimization - Reporting & Statistics - Video recording/Transcriptions - Customizable Categories - Annotations - Performance Testing - Benchmarking - Question Library - Customizable Reports - Projections - Survey/Poll Management - Assessment Management - Activity Tracking - Video Support - Demographic Data - Customer Experience Management - Workflow Management - Geotargeting - Access Controls/Permissions - Email Reminders - Audience Targeting ## Top Centercode Alternatives - [UserTesting](https://www.g2.com/products/usertesting/reviews) - 4.4/5.0 (734 reviews) - [TestRail](https://www.g2.com/products/testrail/reviews) - 4.4/5.0 (592 reviews) - [Postman](https://www.g2.com/products/postman/reviews) - 4.6/5.0 (1,757 reviews)