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DS

Deepika S.

Junior Associate data Steward

Enterprise (> 1000 emp.)

6/5/2024

"It is good view"

5/5

What do you like best about Celonis?

Look and feel with the last character love it Review collected by and hosted on G2.com.

What do you dislike about Celonis?

Movement of the web page with keyboard view Review collected by and hosted on G2.com.

Response from Yiwei Liew of Celonis

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Hi Deepika, we're glad to hear that you enjoy the look and feel of Celonis! We're always working to improve our user experience, so if you're open to sharing more about how we could improve our UI and usability, please write to us at cx@celonis.com to get a conversation going. Thank you.

IL

Inês L.

Enterprise (> 1000 emp.)

10/26/2023

"Celonis experience"

4/5

What do you like best about Celonis?

What I like most about Celonis is that it is a very interactive and user friendly process analysis tool. The tool also offers many useful features for process mining. Furthermore, implementation and integration are easy. Review collected by and hosted on G2.com.

What do you dislike about Celonis?

What I like least about the application is the fact that two users cannot edit the same view or dashboard. Review collected by and hosted on G2.com.

CA

Verified User in Accounting

Small-Business (50 or fewer emp.)

6/11/2024

"Great User Interface"

4/5

What do you like best about Celonis?

I will say the Supply chain management is great Review collected by and hosted on G2.com.

What do you dislike about Celonis?

The cost of the software is too high I believe it should be reduced Review collected by and hosted on G2.com.

Response from Yiwei Liew of Celonis

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Thank you for your feedback! We're glad to hear that you appreciate our platform's user interface and supply chain management solution. We're keen to hear more about your challenges with our pricing as a smaller business. If you'd like to share more details about this, or any other feedback you might have, please write to us at cx@celonis.com.

GS

Gourav S.

Senior Data Engineer

Mid-Market (51-1000 emp.)

11/11/2023

"Experience in Celonis as Data Engineer and loved the work on Celonis process mining than other tool."

4.5/5

What do you like best about Celonis?

Celonis is the best process mining tool that others, I really loved to working on Celonis, its Data transformation, Data modeling and analysis best way to map the process and handle the data as per business requirements. Review collected by and hosted on G2.com.

What do you dislike about Celonis?

Sometimes getting kind of glitch or error while working on Celonis but Celonis team will support us to resolve them. Review collected by and hosted on G2.com.

VN

Vivek N.

Data Scientist

Small-Business (50 or fewer emp.)

5/24/2023

Business partner of the seller or seller's competitor, not included in G2 scores.

""Captivating Creativity: A Review of celonis""

5/5

What do you like best about Celonis?

Real-time Monitoring and Visualization: Users find value in Celonis' real-time monitoring features, which provide up-to-date insights into process performance. The platform offers intuitive and visually appealing dashboards, making it easier for stakeholders to understand complex process data. Review collected by and hosted on G2.com.

What do you dislike about Celonis?

While Celonis provides a range of pre-built dashboards and analytics features, some users have expressed that customizing these features to specific business needs can be complex and may require dedicated technical expertise. Review collected by and hosted on G2.com.

What problems is Celonis solving and how is that benefiting you?

Celonis supports organizations in their journey towards continuous process improvement. By providing real-time monitoring, analysis, and insights, it allows stakeholders to identify process variations, track key performance indicators, and measure the impact of process changes. This empowers organizations to make data-driven decisions and continually optimize their processes for better outcomes. Review collected by and hosted on G2.com.

LB

LAURA B.

Small-Business (50 or fewer emp.)

10/25/2023

"Process improvement enabler"

4.5/5

What do you like best about Celonis?

Easy to use by not technical users and allows to calculate value of actions Review collected by and hosted on G2.com.

What do you dislike about Celonis?

Is a very expensive tool so the ROI is a challenge Review collected by and hosted on G2.com.

AM

Anjali m.

Senior Consultant

Enterprise (> 1000 emp.)

5/24/2023

"The Power of Celonis: Revolutionizing Process Optimization"

4/5

What do you like best about Celonis?

One of the standout features of Celonis is its advanced process mining capabilities. As a developer, I appreciate how Celonis effortlessly connects to various data sources, allowing us to gain deep insights into complex processes. Its ability to automatically reconstruct end-to-end processes, identify bottlenecks, and pinpoint areas for improvement has been instrumental in our optimization efforts. Review collected by and hosted on G2.com.

What do you dislike about Celonis?

Cost Considerations: As a robust and feature-rich platform, Celonis can come with a significant price tag. Depending on the organization's size and needs, the licensing and implementation costs may be perceived as a disadvantage, particularly for smaller businesses with limited budgets. It's essential to carefully assess the return on investment and evaluate if the benefits justify the cost. Review collected by and hosted on G2.com.

What problems is Celonis solving and how is that benefiting you?

Problem - Lack of Process Visibility: Celonis tackles the issue of limited process visibility by providing a comprehensive view of end-to-end processes. By connecting to various data sources and analyzing process data in real time, Celonis uncovers hidden process inefficiencies, bottlenecks, and variations. This enhanced visibility allows organizations to identify areas for improvement and make data-driven decisions.

Benefit - Improved Process Efficiency - With a clear understanding of process inefficiencies, organizations can implement targeted optimizations, streamline workflows, and eliminate bottlenecks. This results in improved process efficiency, reduced costs, and enhanced productivity.

Problem - Siloed Data and Lack of Collaboration: Celonis helps break down data silos by integrating data from various systems and sources. It creates a centralized platform that allows stakeholders from different departments to collaborate, share insights, and align on process improvement initiatives.

Benefit: Cross-Functional Collaboration - By facilitating collaboration and information sharing, Celonis fosters cross-functional collaboration, breaking down communication barriers. This promotes a culture of continuous improvement, enabling teams to work together towards common process optimization goals. Review collected by and hosted on G2.com.

VB

Vaishnavi B.

Data engineering Analyst

Small-Business (50 or fewer emp.)

11/7/2023

"Great experience"

5/5

What do you like best about Celonis?

It is great path to learn explore new opportunities and expel the skills to be vigilant in the desired feild. It is ease to use and implement. It's features are so handful for new user and have great support. Review collected by and hosted on G2.com.

What do you dislike about Celonis?

It is currently well but should adapt new changes in technology. Review collected by and hosted on G2.com.

CF

Christian F.

Small-Business (50 or fewer emp.)

10/25/2023

"A Good Tool Just Got A Little Better"

4/5

What do you like best about Celonis?

Updated data integration platform, ease of use, awsome support from lead value engineers Review collected by and hosted on G2.com.

What do you dislike about Celonis?

New features are usally quite immature when they are released, it is quite exhausting and confusing to work with action flows, still not all features in Views available Review collected by and hosted on G2.com.

IC

Verified User in Consulting

Mid-Market (51-1000 emp.)

11/26/2023

"Process Excellency"

4.5/5

What do you like best about Celonis?

Helps at looking the processes in depth. Review collected by and hosted on G2.com.

What do you dislike about Celonis?

Sometimes may find difficulty on data connection Review collected by and hosted on G2.com.